33
Mass Notification Systems in the Terminal Environment March 8 th , 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice President Manik K. Arora, P.E. President and CEO Gary Pollack Product Manager – Mass Notification Systems

Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Embed Size (px)

Citation preview

Page 1: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Mass Notification Systems in the Terminal Environment

March 8th, 2007 30th Annual Airports ConferenceHershey, Pa

Rajeev K. Arora, P.E.Executive Vice President

Manik K. Arora, P.E.President and CEO

Gary PollackProduct Manager – Mass

Notification Systems

Page 2: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

To discuss Mass Notification Systems

To understand the role of Mass Notification in Aviation facilities.

Goals

Look at the use of consolidated systems to meet this need.

Page 3: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•What is Mass Notification?

• Current Landscape at Aviation Facilities

• Mass Notification in the Airport

Environment

• Present & Future Technologies

• Challenges Involved

• Questions

Presentation Overview

Page 4: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

What is Mass Notification?

Page 5: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

A management tool that provides detailed instructions and information to occupants and responders.

What is a Mass Notification System?

•The objective of mass notification is to manage people's actions during and after an incident or event.

•Use of the system is not limited to emergencies

•Messages may be localized or multiple messages transmitted to different areas simultaneously

Page 6: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

What is a Mass Notification System?

•An MNS may be installed in a single building or facility, throughout a campus or a large geographic area.

•Notification combines the use of tones, intelligible voice communications, visible signaling, and textual and graphical information

• The instructions may be pre-recorded or live

• Messages may also be sent to two-way radios, pagers, mobile and fixed telephones, PDAs, etc.

Page 7: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•Mass Notification System installations are similar to Fire Alarm systems. They:

• Must use equipment listed by a nationally recognized testing laboratory (NRTL).

• Are installed and inspected following recognized building codes.

• Are required to monitor the integrity of all components and their interconnection

•Most PA system installations:

• Do not require equipment listed by a nationally recognized testing laboratory.

• Are not required to comply with building codes

• Do not supervise system integrity.

When needed in an emergency the system must work!

Mass Notification vs. Public Address

Page 8: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Mass Alerting has been around for a long time.•Air raid sirens from WWII and the cold war •Sirens for Tornado, Hurricanes, and tsunamis.

The modern concept of mass notification began with the DoD.•The Kobar Tower Report issued on 7-31-97 concluded:

• No effective alarm systems, • No mass notification capabilities • And that damage and loss of life could have been

minimized

•UFC 4-010-0, DOD Minimum Antiterrorism Standards for Buildings

• issued7/31/2002 • UFC 4-010-01 is analogous to the building code• Requires antiterrorism features in buildings

• UFC 4-021-01, Design and O&M: Mass Notification Systems

• issued 12/18/2002, multiple revisions since• UFC 4-021-01 analogous to NFPA standards• Criteria for MNS design. Installation, & maintenance

Where did the MNS Concept Begin?

Page 9: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•At the request of DoD NFPA forms a Mass Notification Task Group as part of the NFPA 72 update.

• Mass Notification is included in NFPA 72-2007

• A new Annex is added. Scope closely follows UFC 4-021-01

• References to Fire Alarm in the body of the text modified top allow for Mass Notification where appropriate

• Other changes made to allow for MNS.

• Mass Notification allowed a higher priority then fire alarm

•The NFPA Standards Council adds a standing Technical Committee for Mass Notification Systems

•These new standards will change the way safety, security, and building systems are integrated to save lives.

NFPA Gets Involved

Page 10: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•As the NFPA process moved along many people saw that MNS systems were not just for military force protection

•First people looked at using these systems to minimize the loss of life from terrorist activities against government and civilian targets

•Next they were considered for weather and geologic events

•This was followed by thoughts of using the same systems for industrial accidents.

•On June 26, 2006, Executive order issued by George Bush• Titled “PUBLIC ALERT AND WARNING SYSTEM”• “It is the policy of the United States to have an effective,

reliable, integrated, flexible, and comprehensive system to alert and warn the American people in situations of war, terrorist attack, natural disaster, or other hazards to public safety and well-being (public alert and warning system), taking appropriate account of the functions, capabilities, and needs of the private sector and of all levels of government in our Federal system, and to ensure that under all conditions the President can communicate with the American people. “

MNS Moves from Military to Civilian

Page 11: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•Different Objectives

• Fire Alarm

• Evacuate or Stand by to Evacuate

• People are conditioned to leave the way they arrived

• Mass Notification

• Evacuate or Stay Put or Relocate to a Safer place

• Correct response will vary with each incident.

• What happens when a security or terrorist event includes the activation of the fire alarm system?

• Evacuation may not be the appropriate response. Often the fire alarm is used to make people easier targets.

• Information and instructions need to direct and reassure all of the facilities occupants.

Why Not Use The Fire Alarm System?

Page 12: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Current Landscape

Page 13: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

•Lack of Integrated Emergency Management Systems•Increasing traffic at Airports•Lack of Latest Technologies•Human Response in Emergencies•Changes in Priorities Post 911•Operations Emergency Response Plan

Current Landscape

Issues affecting Emergency Notification, Management, and

Response

Page 14: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Lack of Integrated Emergency Management Systems (Typical)

FIRE ALARM

TACS INFO DISPLAY

ROAD SIGNAGE GROUND CONTROL• Initiation via

Heat, Smoke, Manual Pull, Waterflow, Monitor Module Input

• Notification via Speakers, Strobes, Horns, Bells

• Control through Addressable Control Modules

• Activation via Automatic pre-programmed messaging or Manual Override

• Notification via Speakers

• Systems either complex wide or specific to terminal

Current Landscape

• Message Display through local programming or through network communication via PC

• Communications through phone lines and/or Radio, manual messaging

•Receives information from Airline host, FAA ATC System, Subscription Services (FlightView)

• Displays Airline Departures and Arrivals Information and Advertising, Visual Paging, etc.

Page 15: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

• MNS centered around Fire Alarm System because of stringent code requirements

• Speaker technology lacking due to stringent UL Standards

• New trends in Terminal design leading to need for greater technology to increase voice intelligibility (i.e. Reverberation/Echo)

Current Landscape

Lacking Latest Technologies

Page 16: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Human Response in Emergencies

“…the response in an Assembly building could be expected to be slow, and in some instances, occupants may completely ignore the signal”

Current Landscape

Page 17: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Human Response in Emergencies

“…it is not so much the type of building that makes a difference but the occupants perception of their role in the building”

Current Landscape

Page 18: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Human Response in Emergencies

“…In an assembly building such as an AIRPORT, the activation of the fire alarm without any additional cue may not trigger any particular response from occupants visiting these premises”

Current Landscape

“ Visitors act as visitors; they wait to be told

and directed by staff if something is expected

of them”

Page 19: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Although all airports are configured differently, the majority of Class I/Large Hub facilities host 50,000 – 200,000 occupants on average each day.

Many of these occupants are new to the facility and will have no idea what to do in response to an emergency signal.

Current Landscape

Egress Issues

Page 20: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

“When do I pay attention?”

• Multiple sounds and lights are part of the normal background

• Lack of Voice

Intelligibility

• Lack of Voice

Evacuation

Current Landscape

Page 21: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Where do they go!

•Evacuation plans may cause more problems, then help•Placing occupants on tarmac raises security concerns•Returning to unsecured areas delays departures

Current Landscape

Goal is to relocate screened passengers area that allows for easy return to holding room.

Page 22: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Changes in Priority POST 911

Reconsider Emergency Response for the following events.

FireViral OutbreakWeather eventsChemical spillsMaintenance EmergenciesTerrorist attacks

Current Landscape

Page 23: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Emergency Response Plan

• Police, • Fire Department • Maintenance• Operations

Current Landscape

•Different responsibilities•All important facets of the Emergency Response.

Gary Pollack
Change panel photo
Page 24: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Mass Notification Systems in the

Terminal Environment

Page 25: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Expanding the Traditional Fire Alarm System

TRADITIONALBUILDING

FIREALARMSYSTEM

EMERGENCY

Page 26: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

System Architecture – Integrating Existing Systems

FIRE ALARM

SYSTEM

Public Address System

MUFIDS

Visual Paging

(AODB)

COMMAND

CENTER

INPUTS

INTERFACES

Traditional Fire Alarm Input

Manually activated Emergency

Alarm(Non Fire)

Activation of

TACS/FA Public

Address System

Activation of MUFIDS/Visual Paging Emergency Textual Information Mode

Roadway

Signage System

Ground Control

Manual or Automated Emergency Alarm(Non

Fire)

Activation of Fire Alarm

Strobes

Activation of Amber

Emergency Strobes

OUTPUTS

Page 27: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

A look at the AODB Interface

Page 28: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Situation :• Fire• Security Breach, Bomb Scare• Chemical Release• Fuel Spill• Etc.

MNS Advantage:• Consolidated Visual, Audible, and Textual Notification• Uniform Messaging to Emergency Responders• Broadcast messaging – Radio, SMS, Internet, Intermodel Systems,

Real World Terminal Scenarios

Page 29: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Future Technology

Page 30: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

• What systems should be integrated to form the complete mass notification system?

• Who will manage and operate the facility’s mass notification system: police, fire, airport operations, others?

• How do we assign the priority levels of potential events both emergency and no-emergency?

• How do we reduce or eliminate false activations and the inconvenience caused to airport and airline operations?

• What paging capabilities will the airlines have during the different types of events?

• Are fire code variances required in order to interface the fire and other non-fire systems?

Challenges Involved

Page 31: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Questions

Page 32: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Contact Information

Rajeev K. Arora, P.E.Executive Vice PresidentT: (732) 602-6220F: (732) [email protected]

Manik K. Arora, P.E.President and CEOT: (610) 459-7900F: (610) [email protected]

Gary PollackProduct Manager Mass Notification SystemsT: (480) 507-7791F: (480) [email protected]

www.aroraengineers.com

www.gesecurity.com

Page 33: Mass Notification Systems in the Terminal Environment March 8 th, 2007 30 th Annual Airports Conference Hershey, Pa Rajeev K. Arora, P.E. Executive Vice

Contact Information

Internet Resources

UFC 4-010-01• http://www.wbdg.org/ccb/DOD/UFC/

ufc_4_010_01.pdf

UFC 4-021-01• http://www.wbdg.org/ccb/DOD/UFC/

ufc_4_021_01.pdf