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1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 www.aapa-ports.org

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Page 1: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Awareness: What’s Next?

Mary Beth Long

June 24, 2014

American Association of Port Authorities703.684.5700 • www.aapa-ports.org

Page 2: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Awareness

Consciousness raising

Building familiarity

Creating understanding

Connecting with your audience in a meaningful way

Influencing your audience

Page 3: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Why an Awareness Initiative?

Seaports were not on the radar… We followed the

“playbook”

• There was a need for national messages and a more global

understanding for seaports as vital part of economy

• A Western Hemispheric campaign lent credibility to current member

efforts

• A better public understanding for Seaports = more support

• With current economic pressures the public needs to know that in good

times and in bad, seaports deliver the goods.

• Can achieve great results…

Awareness

Page 4: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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What are the Benefits?

We have a GREAT Story to Tell!• Seaports are at the heart of our nation’s trade and

transportation system and play a significant role in

the world economy. We have a stake in the game

and must be “heard”

• We are a unique industry with a compelling,

emotive story to tell. Our “brand” is unique.

• By “singing off of the same sheet of music” the

message won us more attention!

• We knew because we began to get more votes,

funding, community support, less red tape.

Awareness

Page 5: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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They hear us… now what???

Why are we different? What is our value?

Page 6: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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How Do We Cut Through the Noise and Get What We Want?

• Be visual

• Be human

• Meet them where the are

• Let other people tell

your story

• Try something new

• Do a few things well

• Be creative

• Be smart – things are

moving fast

Page 7: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Page 8: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Influencer Roundtable and Port Media TourPort Authority of NY & NJ – August 2013

October 14, 2013

Page 9: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Let Other People Tell Your Story

Page 10: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Page 11: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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#seaportsdelivertheholidays

Page 12: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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How does Santa deliver all those presents?

Answer: With the help of our seaports of course!

Page 13: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Examples of our FB posts modeled after the “12 Days of Christmas”

72

172

Avg. ViewsSept-Nov ‘13

Avg. ViewsDec ‘13

Page 14: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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What other holidays can help us tell our story?

Page 15: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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And Even St. Patrick’s Day…

…And we plan to do more for

Easter, Memorial Day, 4th of July…

Page 16: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Infrastructure Week 2014 – Partnership and Collaboration at its best…

Page 17: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Doing a few things well… Communicating Internally

Page 18: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Be Creative

Page 19: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Be Smart: Things are Moving Fast:

Some cool new tools to get the job done…

Social Media

• Facebook

• Twitter

• Instragram

• Pinterest

• LinkedIn

• SlideShare

• Vine

• Snapchat

• www.istockphoto.com

• www.Thinkstock.com

• www.piktochart.com

• www.animoto.com

• www.shotpin.com

• www.copyblogger.com

• www.fastcompany.com

• www.hubspot.com

Great Websites

Page 20: Mary Beth Long - RDweb Mary Beth.pdf1 Awareness: What’s Next? Mary Beth Long June 24, 2014 American Association of Port Authorities 703.684.5700 •

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Questions??

Mary Beth Long

[email protected]