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MARSHA BENNETT 4760 Hickory Creek Drive Unit 2- University Park, Illinois 60484 - 708-724-9737 or 708-315-5150-
MEDICAL ADMINISTRATIVE ASSISTANT
CORE COMPETENCIES
• Monitoring• Management of Material Resources• Management of Personnel Resources• Time Management• Judgment and Decision Making• Service Orientation• Instructing• Coordination• Critical Thinking• Complex Problem Solving• Troubleshooting• Programming
PROFESSIONAL EXPERIENCE
MEDICAL OFFICE MANAGER-EXTERNSHIP
HEALING HANDS CLINIC AND RESOURCE CENTER
April 2015-June 2015
Oversee the daily activities of a small medical office. Scheduling patients, returning phone calls. Update patient EMR (Electronic Medical Record) and EHR (Electronic Health Record) Verify patient insurance (primary and secondary) Follow office policies and procedures, Ensuring that staff maintain the office policies and procedures when interacting with
patients. Collect co-payments. Medical Billing and Coding. Data Entry and Processing Comply with HIPPA rules and regulations.
PHYSICIAN ASSISTANT February 2010- July 2010
Physician Care Services
Working with mobile physician going to individual patient homes throughout the Chicagoland area for medical treatment.
Gave injections Medical appointment scheduling Phoning in patient prescriptions and prescription refills Handling patient charts Super Bills Verifying patient information
MEDICAL ASSISTANT-EXTERNSHIP December 2009-February2010
South Suburban Gastrointestinal Center Country Club Hills IL
Under the direction of the medical physician, took patient Medical history Vital signs Escorted patients to treatment area Triage patients recovering from medical procedures Explain patient aftercare procedures Collection of co-payments Verify medical insurance
CARE GIVER December 2005 - July 2010DEVOTED RESOURCES Chicago IL
• Caring for the individual needs of the elderly in their homes. Providing general home care, including medication reminders, light housekeeping, planned outings, provide transportation to and from medical appointments
• Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
• Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
• Sanitize toys and play equipment.• Discipline children and recommend or initiate other measures to control behavior, such
as caring for own clothing and picking up toys and books.• Identify signs of emotional or developmental problems in children and bring them to
parents' or guardians' attention.• Keep records, daily observations and information about activities, meals served, and
medications administered.• Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of
linens.
BEHAVIORAL HEALTH TECHNICIAN March 2005 - February 2006INGALLS HOSPITAL Harvey IL
• Following the direct orders of physician and nursing staff, providing a safe environment to patients with psychiatric, and other mental health related issues.
• Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
• Provide personal care to mentally disabled, emotionally disabled, or developmentally disabled patients.
• Observe and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them.
• Encourage patients to develop work skills and to participate in social, recreational, or other activities to enhance interpersonal skills or develop social relationships.
• Work closely with doctors, psychologists, or rehabilitation therapists in working with mentally ill, emotionally disturbed, or developmentally disabled patients to treat, rehabilitate, and return patients to the community.
• Restrain violent, potentially violent, or suicidal patients by verbal Qu’s or redirection• Aid patients in performing personal hygiene activities such as bathing or keeping beds,
clothing, or living areas clean.
DIRECT SUPPORT PROFESSIONAL March 2001 - September 2003SOUTH STAR SERVICES Chicago Heights IL
• Administer bedside or personal care, such as ambulation or personal hygiene assistance.• Prepare and maintain records of client progress and services performed, reporting
changes in client condition to manager or supervisor.• Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or
running errands.• Care for individuals or families during periods of incapacitation, family disruption, or
convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
• Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
• Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
• Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
• Provide clients with communication assistance, typing their correspondence or obtaining information for them.
EDUCATION AND TRAINING
DIPLOMA-MEDICAL ASSISTANT February 2010EVEREST COLLEGE Merrionette ParkASSOCIATE OF SCIENCE - MEDICAL OFFICE MANAGEMENT June 2015KAPLAN UNIVERSITY Chicago ILCERTIFICATE - DIRECT SUPPORT : PROFESSIONAL May 2002SOUTH STAR SERVICES Chicago Heights IL
HONORS & AWARDS
• National Honors Society, 2014
TOOLS & TECHNOLOGY
• CPR/First Aide Certified-2015• Vital signs• Injections• IV trained• Accounting• Medical Billing and Coding• Office Management• Supervisor• Med iSOFT software• MS Word, Office, and Excel• CPT/ICD 9 & 10• Medical Terminology• Obtain Medical History• Insurance Verification• EMR, HER
AFFILIATIONS
• AMA• PAHCOM
