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As a Gold Consulting Partner to Salesforce.com, Marlabs has enabled some of the largest corporations in the world to raise productivity through a consultative approach to Salesforce. Our end-to-end services encompass implementation, customization, integration, and support across the Salesforce portfolio including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, and the Salesforce Platform. Service offerings include: Solution Showcase: SandD for Sales & Distribution We developed SandD, our Sales & Distribution product, to add mobility to Sales and help boost revenues. Running on the Salesforce platform, the app is comprehensive, customizable, and scalable. From planning to execution to real-time reporting to fulfilment, SandD provides complete control over all aspects of sales and distribution. It can be used by any industry for any size of business operations. The product is available on the Salesforce App Exchange. Some of our Client Successes Value proposition In-depth, end-to-end Salesforce consulting and implementation expertise Cross-industry experience across deployment, integration, training, support, adoption and QA audits 100% certified Salesforce team with several certified Salesforce architects on board Over 380 successful Salesforce projects delivered to over 100 customers globally Track record of consistently ensuring customer delight with a 9.6+ CSAT rating Give us a call today to learn how you can accelerate time to value from Salesforce and realize long-term business advantage. Marlabs Inc., One Corporate Place South, Piscataway NJ 08854 | 732-694-1000 www.marlabs.com SALESFORCE PRACTICE Solving real business challenges with Salesforce Service cloud implementation for an integrated customer view Solution for sales, delivery, and customer service for new educational product Mobile app that supports sales workflows and delivers SKU data Implementation of Sales Cloud that stepped up sales team productivity Loan servicing system built on Salesforce that increased operational efficiency Workplace financial solution that raised employee engagement and productivity Migration from partner portal to Salesforce Community Cloud Implementation of Salesforce and doubling the number of merchants handled Salesforce implementation with dealer, tire usage, and sales mobile apps Migration of Salesforce instance to new org Salesforce1 app for logging sales activities and 360 degree view of physicians Sales cloud implementation for managing student internships and camps Building unique solutions using the Salesforce Platform Delivering rich user experience through Salesforce native patterns and best practices Extending and automating business processes and workflows to raise productivity Application and data integration for seamless transaction flow and a unified customer view Review of utilization, configuration, and code to unlock innovation in the platform Bringing together communications for seamless, omnichannel engagement Instituting process improvements with KPIs and metrics to meet service goals Health check to ensure alignment with business needs and new releases Full life cycle testing using our test automation framework to execute a proven test strategy Ongoing system sustenance to raise user adoption and value realized from the investment Ensuring best of breed functionality and best practices for quality & scalability Custom App Development UX/UI Design Process Automation Integration Org assessment Call Center Integration Contact Center Analysis Implementation Review Support Accelerators/ Templates Testing/QA

Marlabs Fact Sheet - SalesForce · The product is available on the Salesforce App Exchange. Some of our Client Successes Value proposition In-depth, end-to-end Salesforce consulting

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Page 1: Marlabs Fact Sheet - SalesForce · The product is available on the Salesforce App Exchange. Some of our Client Successes Value proposition In-depth, end-to-end Salesforce consulting

As a Gold Consulting Partner to Salesforce.com, Marlabs has enabled some of the largest corporations in the world to raise productivity through a consultative approach to Salesforce.

Our end-to-end services encompass implementation, customization, integration, and support across the Salesforce portfolio including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Community Cloud, and the Salesforce Platform.

Service offerings include:

Solution Showcase: SandD for Sales & DistributionWe developed SandD, our Sales & Distribution product, to add mobility to Sales and help boost revenues. Running on the Salesforce platform, the app is comprehensive, customizable, and scalable. From planning to execution to real-time reporting to fulfilment, SandD provides complete control over all aspects of sales and distribution. It can be used by any industry for any size of business operations. The product is available on the Salesforce App Exchange.

Some of our Client Successes

Value propositionIn-depth, end-to-end Salesforce consulting and implementation expertiseCross-industry experience across deployment, integration, training, support, adoption and QA audits100% certified Salesforce team with several certified Salesforce architects on boardOver 380 successful Salesforce projects delivered to over 100 customers globallyTrack record of consistently ensuring customer delight with a 9.6+ CSAT rating

Give us a call today to learn how you can accelerate time to value from Salesforce and realize long-term business advantage.

Marlabs Inc., One Corporate Place South, Piscataway NJ 08854 | 732-694-1000www.marlabs.com

SALESFORCE PRACTICESolving real business challenges with Salesforce

Service cloud implementation for an integrated customer view

Solution for sales, delivery, and customer service for new educational product

Mobile app that supports sales workflows and delivers SKU data

Implementation of Sales Cloud that stepped up sales team productivity

Loan servicing system built on Salesforce that increased operational efficiency

Workplace financial solution that raised employee engagement and productivity

Migration from partner portal to Salesforce Community Cloud

Implementation of Salesforce and doubling the number of merchants handled

Salesforce implementation with dealer, tire usage, and sales mobile apps

Migration of Salesforce instance to new org

Salesforce1 app for logging sales activities and 360 degree view of physicians

Sales cloud implementation for managing student internships and camps

Building unique solutions using the Salesforce Platform

Delivering rich user experience through Salesforce native patterns and best practices

Extending and automating business processes and workflows to raise productivity

Application and data integration for seamless transaction flow and a unified customer view

Review of utilization, configuration, and code to unlock innovation in the platform

Bringing together communications for seamless, omnichannel engagement

Instituting process improvements with KPIs and metrics to meet service goals

Health check to ensure alignment with business needs and new releases

Full life cycle testing using our test automation framework to execute a proven test strategy

Ongoing system sustenance to raise user adoption and value realized from the investment

Ensuring best of breed functionality and best practices for quality & scalability

Custom App Development

UX/UI Design

Process Automation

Integration

Org assessment

Call Center Integration

Contact Center Analysis

Implementation Review

Support

Accelerators/ Templates

Testing/QA