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Ethernet
Nick Goodenough
Partner Service Manager
Ethernet introduction
Ethernet has become the de-facto choice for quality
• BT Wholesale used traditionally
• Massively expanding wholesale suppliers to give you the choice:• Availability & lead times
• Resilience
• Pricing
• COLT
• Virgin Media
• TalkTalk Business
SPITFIRE PARTNER SEMINAR
Kate HumphreyAccount Director
AGENDA
VIRGIN MEDIA BUSINESS STORY
PARTNERSHIP & PRODUCTS
PRODUCT & ORDER PROCESS
Mike Hallam, Director of Indirect Sales SoHo/SME
Emma Williams, Channel Marketing Manager
Kuli Sanghera, Account Manager
VIRGIN MEDIA BUSINESS STORY
WE’RE PART OF LIBERTY GLOBALTHE WORLD’S LARGEST CABLE COMPANY
MAR 2006
JUL 20062007
MERGER OF NTL AND
TELEWEST
ACQUISITION OF VIRGIN
MOBILE
VIRGIN MEDIA IS
BORN
VIRGIN MEDIA BECOMES PART OF LIBERTY GLOBAL
UPC IRELAND BECOMES
VIRGIN MEDIA IRELAND
2010
NTL:TELEWEST BUSINESS BECOMES
VIRGIN MEDIA BUSINESS
2016
ARQIVA WIFI BECOMES PART OF
VIRGIN MEDIA
20132015
TIMELINES
THE WHO, THE WHAT AND THE HOWOF THE UK’S LARGEST NATIONWIDE FIBRE-OPTIC NETWORK
OUR NETWORK
Battle of the broadband:Virgin to Invest £3bn
PROJECT LIGHTNING
PARTNERSHIP & PRODUCTS
ONE SIZEDOES NOTFIT ALL
IT’S NOT WHAT WE DO...IT’SHOW WE DO IT
PRODUCT & ORDER PROCESS
NATIONAL ETHERNET & ETHERNET EXTENSIONS+
2Mbps to 1Gbps
330 Ethernet Pops
Virgin Media Business
National Ethernet
Spoke site
Datacentre/Telehotel
NTU MetNet MetNet NTU
THE JOURNEY …
What information
do we need?
Accurate site details
Service location
Other things
to consider:
Asbestos register
Wayleave
And when you’ve
placed your order:
Regular SANE updates
GETTING STARTED:
PRODUCT LEAD TIMES
Ethernet Extensions+
National EthernetBandwidth change within bearer
Install on-net
Internal site move
30*
20
10
PRODUCT OPTIONS PROVISIONINGWORKING DAYS
*Applicable on category 1 orders
CATEGORY OF WORKS
What do we mean by a Category of Works?It’s a system used to quantify the level of physical activity required for provisioning
a circuit. The categories range from 1-5:
Category 1:
Minimal work is required as
capacity into the site already
exists.
Category 2:
New site connection which
may require internal and
external works. Noticing may
be required from the Local
Authorities.
Category 3:
New site connection which
may require digging work
along with internal and
external works. Noticing may
be required from the Local
Authorities.
Category 4:
Case-by-case assessment
required as the new site
would be outside our existing network.
Category 5:
Exceptional events requiring
individual assessment.
(Exceptional events
preventing access e.g.
London Marathon, London
Grand Prix)
INSTALL OPTIONS
Out of hours installs. For an upfront charge of £995 you
can choose to expedite an on-net
order.
Orders can go into the Expedite
process (subject to site survey and
assessment) on occasions when it’s
critical for customers to ‘go live’
earlier than the Standard Lead
Times would allow.
FAST TRACK YOUR ORDERS FLEXIBLE INSTALL OPTIONS
ADDITIONAL BENEFITS
ECC CoverAs a Spitfire Partner you’ll also benefit from:
£7,500of Cost Exceed Budget
THANK YOU