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8/19/2019 Marketing Plan - Matt
1/22
Marketing PlanInch Taper Roller Bearings
Written by
Matt
5/29/2014
8/19/2019 Marketing Plan - Matt
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Executive Summary
The implementation of inch taper roller bearings into our vast assortment of
products has a promising future. The taper roller bearing segment is the largest bearing
segment in the United States and has of applications. The taper design allows it to take
axial as well as radial loads from a shaft rotating in its housing. The most popular
applications are gearboxes, wheel bearings and differentials. There are several major
competitors that already supply this type of bearing including Timken, NTN, NSK,
Schaeffler and JTEKT. There is an increased presence of small Chinese manufacturers
that are making their entrance into the US with significantly lower prices.
SKF is the second largest bearing supplier in the US and has an established brand
presence that will help us rapidly gain market share of inch taper roller bearings. With an
established sales force and engineering support for other bearing types, we will have a
strong advantage in entering this market. The targeted customers for this product line
are manufacturers that produce gearboxes, heavy duty trucks, mining, construction and
agriculture equipment. These markets are favorable with our brand reputation because
they tend to specifically look for high quality and excellent support which yield strong
margins. Typically, they are more interested in reducing down time costs then concerning
themselves with a slightly more expensive bearing.
The marketing communication strategy is focused on three primary mediums. The
first is to introduce this product line at several tradeshows. The second focus is to reach
out to magazines and place ads and/or articles that relate to the target markets. The
third is to reinforce the message by providing the sales force technical and documented
solutions to review with new and current customers they service. The overall marketing
costs for the first three years range from $666,070 in the first year to $500,580 in the
third year.
In the first year, the annual projected revenue is based upon gaining roughly 2%
market share of taper roller bearings, which is overall estimated at $2.6 billion, in the
United States. The gross margin for the first year is forecasted to be $17 million and
ramping up to the third year which is forecasted at almost $87 million.
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Product Description
The taper roller bearing is one subset of roller bearings. It is one of the largest
and most popular bearings. This particular type was invented in 1899, by Henry Timken,
who was running a carriage making company and was looking to improve the
performance by reducing the rolling friction of wagon wheels to provide a smoother ride
for the carriage passenger (The Timken Company, 2014). Timken continues to be the
leading taper roller bearing supplier in United States, especially the inch size version
(Long, 2007). Today, they are used in millions of different applications and have a very
large market throughout the world. This bearing is very popular among manufacturers of
gearboxes, wheel bearings, and differentials.
The taper design is special in that it can accommodate a radial and axial load on
the shaft. Typically, a roller bearing is used for either axial load like a pivot for a crane or
pure radial load like a rope sheave. This advantage allows the bearing to withstand heavy
forces for its size. The taper roller bearing consists of an inner ring, outer ring and roller
set. The roller set includes a set number of rollers and a cage which keeps them
appropriately spaced and aligned. The rings and rollers are made from 52100 bearing
steel. The 52100 bearing steel is at the higher end of steel quality and price. It’s heat
treated to have significant hardness (~58-62 HRC) while still maintaining its toughness,
or resistance to crack of fracture under tension and compression. The rings and rollers
are machined to extremely tight tolerances in order to increase service life. These
tolerances in some cases are only a few microns in variation (1 micron = 0.001 mm).
The cage is not as important so it is made from stamped unhardened steel because it is
not intended to carry any load.
The focus of this product is offering inch series, which is typically only preferred
and sold inside the United States. The metric sizing is common throughout the rest of the
world. This means the envelope dimensions are in standard inch sizing, such as 1” 1.5”,
2” etc., whereas the metric sizing has an envelope dimensions in millimeters, such at 25
mm, 30mm or 40 mm, etc. The inch to metric sizing appears to be an easy transition yet
it’ s not. The tooling is very precise and would require complete overhaul. The main issue
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is customers are trained in the United States to reject the metric system. Many
customers will express great frustration towards the metric sizes and will not tolerate
anyone even attempting to persuade them to switch. The inch sizing is here to stay in
the US for many years to come.
Currently, numerous companies have extensive range of sizes in production.
However, there is only one main company, Timken, producing the inch size taper roller
bearing and another company, NTN that has started producing a decent range of sizes to
compete with them. Since Timken invented this type, it’s their core competency and
they have a significant competitive advantage in this market with a production channel
already in place as well as brand equity. However, Timken has made some mistakes in
the market and created room for competition to enter. They have significantly increased
prices because they know the customer has no choice other than to redesign their
equipment which is extremely costly. In addition, their service level has dropped
dramatically and it’s well known customers don’t like dealing with their sales and
engineering teams.
This shift in the market has given us a strong and viable opportunity. As, SKF, we
have an advantage because we already have the engineering and design knowledge in
producing the metric sizes so we would just need to apply it to the inch size market.
There is already local manufacturing within the United States and a sales team in place.
The engineering and customer service support is also already established throughout the
US and assigned areas based on customers. SKF is the world’s largest bearing company
and thus has a powerful brand name in the market for quality and service. Customers
already request taper roller bearings on a daily basis and can’t believe SKF has no
offering other than to switch to metric. This would just add to the vast assortment of
bearings. The major cost would be investing in new inch size tooling for production. This
would also lead to more inventory costs; however the additional top line revenue would
be very promising.
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Most customers use multiple types of bearings in their machinery and prefer to
consolidate suppliers. This will allow the sales team to leverage their current customer to
consider SKF when they have new projects potentially using taper roller bearings.
SWOT Analysis
Strengths (To be leveraged) Weakness (To be reduced)
Already produce bearing type in metricsizes
Need new tooling for each sizemanufactured, expensive
Engineering and sales force already inplace
May lose focus on current bearing products
Large distribution channel already in place Added inventory costs
SKF brand well accepted globally No manufacturing in USA
Warehouse/availability to local marketsMarket Leader (Timken) has full range ofsizes and superior design
Opportunities (To be exploited) Threats (To be managed/secured)
Market is large and only few suppliers Market limited mainly to USA
Current customer inquire frequently aboutinch TRB product
Current competitors have full product linealready in place
Market leader (Timken) is building badreputation with poor support
Imperial (inch) sizes replaced with metricsizes
Current plant's in USA have openmanufacturing lines
Import tax uncertainty on product made inEurope
Leverage SKF brand to penetrate market(build share)
Low cost country entries into the marketgaining share
Target Markets
Taper rolling bearings are a subset of the larger roller bearing market. The United
States has the largest share of the market with an estimated 63% in 2006. According to
the Freedonia group, taper roller bearings in the United States are estimated at roughly
$2.6 billion market in 2011 with estimated growth to make it $3.25 billion by 2016
(Long, 2007). Tapers are the fastest growing roller bearing type and are forecasted to
grow at an annual rate of 5% in the U.S. for the foreseeable future. Given the market
size and growth potential there is opportunity within this bearing category. Tapers are
used in a variety of different industries and applications varying in market size including
aerospace, industrial machinery and motor vehicles. Several of the larger markets
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include construction and off-highway equipment, heavy trucks, railway equipment,
gearboxes, food processing, and pulp and paper markets.
Construction and Off-Highway Market
The construction, mining and agriculture equipment is one of the most well-known
and largest markets for taper roller bearings. The United States accounts for roughly
31% of the global market in this industry (ITR Economics, 2013). Recently, the mining
industry has been growing at about 5% annually. Last year this market slowed down to
1-2% growth, however it’s expected to return to full strength by the end of 2014.
Several of the large manufacturers in this market include Caterpillar, Komatsu, Volvo,
Hitachi and Terex. They produce equipment such as front-end loaders, back-hoes,
cranes and dump trucks. Taper bearings make up most if not all of the wheel end (or
their wheel bearings), transmissions, drives and axle boxes. A majority of these
companies use the imperial system to specify most parts on their machines, thus they
basically require inch size bearings. As it becomes more profitable to mine in the US,
there is more potential to increase bearing sales. It’s important to tool up manufacturing
to produce these bearings before this industry takes off.
The customer’s in these markets specifically look for high quality product due to
the extremely high down time cost for their end users. It’s common for the end users of
their equipment to expend millions of dollars in down time if one of these machines goes
down, so paying extra to ensure extended life is worth it to them. This customer and
market aligns with the SKF strategy of high quality bearings with the added value of
technical support teams and resources. This would be one of the most important
industries for this product line to be successful.
Heavy Truck Market
The on-road or heavy truck industry has been using taper roller bearings for many
years. Highways cover the entire United States from coast to coast and they need
bearings for each of their 18 wheels in addition to their transmissions and drivelines.
While there are some heavy trucks that have different and specialty wheel
configurations, the most common is the standard 18-wheeler. This market is estimated
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to have a total US potential of $450 million as of 2011 with the potential of $500 million
by 2016 (Long, 2007). One of the biggest advantages to this market is that there are
only several bearing types that make up a majority of the market. The disadvantage is
there are competitors that will drop their price to maintain volume which reduces margin.
The other major risk is if or when the truck manufacturers decide the Chinese bearing
manufacturers have evolved enough to produce ”acceptable” quality. However, currently
this market demands higher quality which is only supplied by top tier quality bearing
manufacturers that have maintained pricing with good margins.
Over recent years there has been a strong push for lower friction bearings to help
their fuel economy. The EPA has been raising the bar for fuel economy restriction on
new trucks. In the past few years SKF has been developing low friction bearings which
play right into this market. Our low friction alternative will help us differentiate ourselves
and penetrate this market taking market share from the existing players: Timken, NTN
and JTEKT.
Gearbox Market
The most common roller bearing in a gearbox is the taper roller bearing. Based
on the taper roller bearing’s design it makes a sure fit in any gearbox. When a gearbox
manufacturer is looking for a bearing his ideal needs include a bearing that has high
stiffness, load capacity and speed capability. The taper roller bearing can take axial and
radial loads from a variety of different gears and keep the gear teeth in alignment at high
operating speeds making it ideal for gearbox applications.
Gearboxes come in all shapes and sizes and are installed in application from car
transmissions to large wind turbines. They surround us every day in a wide assortment
of devices. This makes the industry very promising to a bearing manufacturer. The
negative to this market is that there is heavy competition for inexpensive gearboxes
using lower quality bearings. The positive to the market is most medium to large sized
gearboxes that are intended for industrial use requires the use of high quality bearings
which our company, SKF, takes pride in offering. The industrial gearbox with larger size
bearings has potential as these are usually produced in smaller quantities and command
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higher margins. The exact number of market size potential isn’t easily calculated
because there are too many separate companies producing a vast variety of different
style and types of gearboxes.
Overall risk factors
There are many risks that could lead to be detrimental to this product line. A few
of the major macro-environments need to be considered and evaluated. Starting shortly
after World War II, there has been trouble in the political-legal environment regarding
bearing imports. The legal term assigned to this issue was ”dumping” and it refers to
manufacturing bearings in a foreign market and then selling them in a domestic market
for prices lower than the domestic market’s production costs. Initially, this campaign
was focus on a few Japanese companies to get them to raise their prices (SKF ,” A global
story”, 2007). There has since been legislation put in place to restrict dumping and
ensure fair competition. The laws against dumping have been modified and re-arranged
many times over the years. Currently, the only dumping or import duty restriction is
against manufacturing of Chinese taper roller bearings.
The US economic environment also needs to be considered. The United States
economy experienced a significant contraction only a few years ago. This restricted
expansion and caused most companies to scrutinize capital investment. Recently the
economy has been recovering with a strong indication that growth is in the future. The
European market has been struggling lately and has impacted SKF investments. This will
definitely have an influence on how we want to proceed due to the capital expenditure in
tooling.
The initial focus for SKF to enter the inch taper roller bearing market would be to
target these key markets outlined with a few of the large companies where we have
strong relationships and develop the manufacturing channels. The large OEM
manufacturers typically place larger blanket orders which will allow us to pay for the
tooling costs and assign resources where necessary. These orders typically have low
profit margins but we will have to accept them if we want to get into the market and
become a notable player. From there, we can add other large customers expanding to
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different sizes they require and adding channels while paying for tooling for the various
size ranges. As time progresses, we will have several channels with an assortment of
different sizes starting with the medium sizes and expanding smaller and larger when
appropriate. When the product line is working efficiently, we can make larger production
runs with the intention of having availability for the rest of our customers to purchase.
The SKF reputation for quality and support should speak for itself when we have a
full product line. The important decision will be selecting the right companies to partner
with to introduce ourselves into inch taper roller bearings. We will need to leverage our
brand position in other bearing type to pull inch taper roller bearings up to the SKF
standard.
Competitive analysis - Market Overview
The roller bearing industry is very large and last year was reported on SKF’s
website to be just under $50 billion globally with $10 billion from the US consumption.
The taper roller bearing accounts for about 20% of the overall global bearing market.
This results in heavy competition. There are five main competitors that make up about
60% of the bearing industry. The five companies include: NTN Corporation, NSK Ltd, the
Schaeffler Group, Timken and JTEKT Corporation. NTN, NSK and JTEKT are all Japanese
based companies, the Schaeffler group is a German based company and Timken is based
in the United States. Another 20% is made up of smaller regional bearing manufacturers.
The last 20% is made up of a group of Chinese bearing companies. In particular, the
Americas account for about 20% of the global bearing industry (SKF, “Bearing Markets” ,
2014).
Timken
Timken is a fairly large company, about 19,000 employees. The company overall
has revenues of $4.3 billion in 2013 which is split between steel production and other
manufactured products (Timken, "Annual Report", 2013). The other manufactured
products include bearings, gears, seals, couplings and services. The bearing segment is
the largest part of their business and it’s the only American based bearing manufacturer
in the big six companies that dominate the market. Their sales are heavily focused in the
US, which accounts for 66.5% of their total sales globally. In regards to inch taper roller
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bearings, they are the market leader and have been since they invented it over a
hundred years ago.
The main business focus is on only a few bearing types, specifically deep groove
ball bearings, taper roller bearings and spherical roller bearings. They are very strong
and well known bearing manufacturer inside the United States. Their main core
competency is taper roller bearings and they have considerable capital already invested
in a vast assortment of different sizes. The designs they offer are cutting edge and
outperform any other bearing manufacturer. Since they lead innovation in tapers, they
command the highest prices which are supported by their manufacturing quality.
Another influential strength is the engineering support team is knowledgeable and well
trained.
One main weakness is they are very focused on the US market with inch size
tapers making them weak globally. Recently they have been implementing significant
price increases specifically in some of the uncommon sizes. This strategy increases
current profit margins; however it invites competition to enter the market.
The Schaeffler GroupThe Schaeffler group is the second largest industrial manufacturer in the bearing
industry. They employ roughly 79,000 people and had overall revenue of $15.3 billion in
2013 (Schaeffler, “Annual Report”, 2013). They sell a variety of different products
including transmission components, automotive components, roller bearings, linear
technology, and maintenance and monitoring systems. They are organized very similar
to SKF in regard to diversifying into linear technologies, maintenance and monitoring
systems. Their presence in Europe is very strong, yet North America held their own and
accounted for 17% of overall sales in 2013. However, with their heavy presence in
Europe and use of the metric system, they are a market follower when it comes to taper
roller bearings.
The brand name is very strong in the bearing industry. They have strong
engineering and sales support team covering the US. Their diverse range of products
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help them to acquire customers for one reason which later allows them to offer and sell
the customer on several other products down the road.
Their major weakness is the taper roller bearing is not their core competency. For
Schaeffler is more of an afterthought or a me-too product. They have the customer base
interest from other bearing types that allow for easy market penetration. They currently
only offer high volume size inch tapers. The resources they have are strong and would
present great competition if they were to fully commit to enter the inch taper market.
Chinese Manufacturing companies
The Chinese manufacturing companies, both large and small, make up
approximately 20% of the global market and 7% of the US market (SKF, “Bearing
Markets”, 2014). The Chinese companies are all fairly similar and have a common
strategy. Their main goal is to capture large orders with a low price. In the US, these
companies would be considered as market followers with increasing presence.
Their advantage to the market is very low cost with little brand recognition and
minimal overhead. They don’t have the added cost of support teams of sales
representatives and engineers to back up there companies. There are many different
applications that don’t need engineering support or high end quality such as ceiling fans
and power drills. Their quality is increasing quickly and enables them to attempt to enter
the market with these low demanding applications.
A major setback is the association with China, which has a reputation for poor
quality. In the US, many manufacturers like to pride themselves on quality and will not
even consider using the Chinese products. Many of the companies have no quality or
tolerance standards which can lead to early failures and high warranty claims.
Pricing Strategies
The pricing of inch tapers needs to be thoroughly analyzed before the product is
introduced into the market. The pricing needs to be priced on the high side of the
competitive offering to align with the overall SKF pricing strategy. The SKF standard
pricing strategy is value-based which makes us among the highest or most expensive
manufactures in the bearing industry. Many customers have bought into the value-
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added proposition that goes with our products. Part of that proposition means the inch
taper roller bearings have to be up to the same quality as other bearings we
manufacture. At the same time, we will need to offer discounts and promotional
programs to create interest and develop demand for this bearing line. We will want to
make it clear that these special pricing offers are time and volume dependent. Initial
programs will be focused on gaining market share and taking up shelf space until we
have a sustained demand for this product line.
The standard list price for these products should be consistent and have similar
margins as the metric taper roller bearings. The average list price is around 200% of
manufacturing costs which will be a good baseline for establishing an initial price. The
list price is intentionally greater than the actual sell price so there is room for negotiation
within the buying process. The first strategy will be to institute penetration pricing giving
special discounts to large OEM customers that place large volume orders. The goal of the
lower prices will be to take our competition’s business and attract large orders to get the
production lines operating. The large volume orders will also help with initial tooling
costs. The tooling is very costly so we will want to evaluate which orders make sense
and can be used for other customer’s future orders. These prices will only be offered to
large volume orders that allow for large production runs.
The discounted prices for large orders will provide little operating margin and
won’t allow us to see returns on our investment. In the bearing market, the prices are
elastic for small volumes and inelastic for large volumes. In most instances, there is
minimum order quantities needed to justify even making a production run for a particular
size. With that in mind, we will plan to over produce on the large production runs to
have inventory for lower quantity requests. For small quantity requests, we can charge
higher pricing and increase our margin. These days no one wants inventory, but we will
need it to gain market share from our competition.
The distributors are willing to buy and hold inventory but they are looking to sell it
within 6 months. This inventory turn is one of their most measured goals. They pass
most of the cost onto the end-user, only marking up product pricing 5-15%. The
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distributor pricing will be closer to the list prices with little discounts which will assist in
our overall profitability. The use of our distributor network will be helpful in determining
bearing demand. We will need to use our leverage as their largest supplier to obtain
general competitor prices as well as knowledge for determining required new sizes. The
distributors can be the most loyal and ruthless customers. Their goal is to satisfy the
end-user and keep them happy, so our focus needs to be helping them with end-user
problems. This strategy has been successful for our other products. The value pricing
may need to be modified on an individual case by case basis but we will need the support
of the sales and support teams to justify our prices.
The overall pricing strategy needs to be allocated among the different customers
in order to add value to the company. This product line can’t be sustained with all large
OEM customers or only distributor customers. The production lines should expect to
produce large volume OEM orders at reduced prices 40% of the time. The distributor
pricing that requires smaller volumes but more sizes should make up another 30-40%.
The rest should be captured in other medium and smaller OEM orders with a similar
pricing strategy to the distributors which increase our margin.
Channels of DistributionThe placement of this product line when we go to market can arguably be the
most important of the”4 P’s”. We will need to consider the overall picture and how we
bring this product line into the market. Initially offering only to direct channels or indirect
channels could cause significant conflict. They may feel it’s not fair or that we’re holding
out on them if we don’t offer it to both channels. This product line will have to be offered
in a hybrid channel using both indirect and direct channels. This will ensure that both
channels of the businesses we sell too feel they are being treated fairly. This will align
with the majority of our other product lines that are also sold direct and indirectly.
Direct ChannelsThe direct channels where we sell directly to original equipment manufacturers
(OEM) typically buy a minimum of $25K a year. We sell to larger OEM’s through a
different sales force called strategic business units and the threshold for these customers
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is usually around a half a million dollars in annual purchases. The larger OEM’s should be
our initial focus because they will be able to purchase higher volumes of each bearing
which will help capture a return on the expenditure for tooling costs. The other
advantage to starting with the larger purchasers is they almost always place blanket or
production orders up to 5 years in advance. This will gives us valuable lead-times for
planning purposes and help maintain lower inventory levels.
In order to make our launch successful, we will need extended training on taper
roller bearings for our sales force and engineers. Today, we sell metric taper roller
bearings. With the sales teams we currently have in place, we should have the resources
for the initial product launch. In time, we may need to increase the support teams with
sales resources, engineers or customer service representatives but we can continue
monitoring the support requirements. The sales teams will need more training on taper
designs and their applications as well as the inch taper part numbering systems which
are set up very different from the metric part numbers. It’s important for the support
teams to be confident and fluent in this terminology. The sales representatives will need
a solid 2 days of training to learn the basics of the inch system and also understand the
markets and applications where we want to focus. The engineers will need a week of
training as they will be required to know the products at a high level and be able to
answer difficult questions. The customer service representatives should have at least 1
day of training focusing on the part numbers.
Indirect ChannelsThe relationship that we have with our indirect channels consisting of
intermediaries or distributors is a strong market advantage of SKF. In the United States,
the Freedonia group estimated that the aftermarket or MRO demand bought
approximately $1.92 billion in 2011 in bearings. In 2006, it was estimated that SKF had
sold $480 million that year when the overall market was at $1.78 billion (Long, 2007).
The big distributors are essential to improve profitability of this product line after the
tooling and production lines are in place. This channel will not necessarily be added
second, but won’t be the primary focus. We should overproduce the OEM’s specified
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quantities which will provide additional inventory to support sales through distribution
initially. As we expand the product range and grow market share in the MRO channel
then we can begin to emphasize this channel.
The support teams for this channel which are setup similar to the strategic
business units will need the same training. However, these teams will get second priority
to the OEM support channels. We will need to concentrate on how we approach and
convey this new product line to the distributors as to not show any favoritism towards
the OEM accounts. When we can accommodate a variety of the product range and shift
more focus to MRO sales we will need to use both the push and pull strategies in this
channel.
CompensationThe support teams will need motivation to buy into this new product line. The
most important strategy will be to entice the sales representatives because they are the
responsible party for hitting sales targets for their accounts. They will help to push and
pull the rest of the support team to work on this product line. One strategy aimed at the
sales representatives is a monetary supplement such as a bonus for each new high
volume order that can pay for its own tooling costs. Another strategy would be to have a
dollar value threshold of new inch taper sales over the next year or two for which the
compensation would be a car upgrade on their new company car or upgraded options.
These days a heavy majority of sales representatives have company cars and the ones
that get upgrades see it almost as a status for being an outstanding sales representative.
A strategy to involve the entire support team would be to offer a paid vacation to the
team that sells the most inch TRB’s in the next fiscal year.
Market Communications
The marketing programs will need to be carefully thought out before the launch of
inch taper roller bearings in our assortment of products. These programs will need to
send a consistent message to the potential customers to enhance their effectiveness.
The use of multiple programs will help to reach the most amounts of potential customers.
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The most important programs we need to focus on include tradeshows, direct mailing
and promotional literature.
Tradeshows
The inch taper roller bearings need to be featured in a few of major trade shows
this year and next. This will create customer awareness in the bearing industry. Today,
customers are trained to know that we don’t offer inch size tapers, but going forward
they need to be updated about our recent development. The intention of these shows
will be to inform and draw interest towards this new product line. The trade shows need
to be aligned with the initial targeted markets.
The construction, mining and agriculture markets have several well established
trade shows. The biggest show for construction and agriculture companies is known as
”CONEXPO-CONAGG” which is offered every three years with the next one in the Spring
of 2017 (CONEXPO, 2014). The largest show for mining in the United States is
the”MINEXPO” which is held every 4 years with the next one in the fall of 2016
(MINEXPO, 2014). These shows will be important in years to come, however with the
initial launch we will need to investigate other trade shows as well. These shows will
inform and remind customers that we offer inch taper roller bearings.
The heavy truck market has a few trade shows that need to be considered. One of
the major or more important shows is, heavy duty aftermarket week (HDAW), which
focuses on expert presentations and seminars as well as time to walk the exhibits. This
show has over 250 exhibitors and more than 1500 attendees (HDAW,”Fast Facts”, 2014).
The show is held every year in the spring, which will align perfectly with our production
start early next year.
We will also need to participate in trade shows for the gearbox manufacturers to
build awareness within their market. One of the more well-known tradeshows is” Gear
Expo” which is held every fall (Gear Expo,”Exhibitor Information”, 2013). The next show
is in the fall of 2014. This will be an important tradeshow to build momentum if we start
production early next year. This show is run by the American Gear Manufacture
Association or the AGMA.
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Another trade show that would be worth evaluating is the ” Iron and Steel
Technology Expo” which is held every year in the late spring. It’s also known as the
Steel Show and focuses on steel manufacturing equipment which uses taper roller
bearings. This will build awareness with OEM’s in steel industry as well as end-users.
Direct Mail
The use of direct mail may not be the most effective but it still adds value and is
useful in disseminating information. In the past, SKF has participated in advertising in
technical magazines and contributing to articles related to products made by SKF. If we
wrote an article and could get it featured about this new offering in a couple of the larger
technology magazines it would be ideal. Fee publicity is more believable than paid
advertising and the cost is insignificant. The main magazine we will want to focus on are
”Power Transmission Engineering” , ”Machine Design” and ” Engineering and Mining
Journal”. Power Transmission Engineering focuses on bearings, gears and electric
motors. It reaches approximately 15,000 engineers throughout the industry (PTE,
” Media kit” , 2012). Machine Design touches approximately 134,000 design engineers for
an average between 65-75 minutes (Machine Design, “Media Kit” , 2014). This magazine
is then passed along through about four other engineers before its retired. Engineering
and Mining Journal will reach engineers and purchasing agent in the mining market. This
magazine produces over 35,000 copies a month with an average of two to three readers
per copy (E&MJ, “Media Kit”, 2014).
We also produce and distribute our own magazine for customers, named
”Evolution”, which we will want to take advantage of since it’s at our disposal. The
magazine was first created in 1994 and is now at over a half million recipients
throughout the world and is printed in twelve languages (Evolution, 2012). This vital
resource is sent to customers that are logged in our CRM database. The magazine is
sent mainly to our existing customers but once new customers are added to our
database, they get added to the list of recipients.
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Promotional material
We need to develop promotional material for customers to read about our new
product offering. The promotional material can then be distributed at tradeshows, in
advertisements or brochures for direct mailing and for use by sales representatives. The
tradeshows typically have several key focal exhibits which then have brochures and
success stories. These documents or flyers can then be taken with the customer or
emailed so they remember what they saw at the particular show they attended. The
success stories can be used in articles for applicable magazines. We will need to work
with engineers and sales representatives to gather a few stories about how customers
have used our taper roller bearing with success and how SKF offered a value added
solution. The success stories need to be focused on the target markets, so the goal
would be to get at least one story for gearboxes, construction, agriculture, mining and
heavy duty trucks.
A brochure highlighting the product’s advantages and the anticipated product line
sizes would be useful in addition to the success stories. These brochures will be used by
the sales force. This gives the sales representative another reason to set up a meeting
and meet with the customer. The sales representative is there to show them the value in
purchasing from SKF and close the sale by getting them to take action and place an
order. Even if the customer doesn’t buy taper roller bearings at that time, they may
uncover other business that we can capture that might have otherwise been missed. For
the initial launch, each sales representative should have thirty copies of the technical
brochure and thirty copies of two success stories that are market specific based on their
customer base.
Other possible tactics
The tradeshows will need inch taper bearing exhibits designed specifically for the
targeted industry. The use of these exhibits in a couple of our lobbies in the different
offices will also draw attention. Many customers visit our offices while utilizing services
provided in our Solution Factories. This would be another opportunity for us to display
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our new inch taper offering in a variety of applications and provide them with some of
the brochures or sales material. Again, this will build awareness of the new SKF offerings.
Budget2015 2016 2017
Year 1 2 3
Estimated Revenue $ 52 000 000.00 $ 104 000 000.00 $ 156 000 000.00
Cost of goods sold $ 34 320 000.00 $ 51 480 000.00 $ 68 640 000.00
Gross Margin($) $ 17 680 000.00 $ 52 520 000.00 $ 87 360 000.00
(%) 34% 51% 56%
Marketing expense $ 666 070.00 $ 571 410.00 $ 500 580.00
Contributing Margin $ 17 013 930.00 $ 51 948 590.00 $ 86 859 420.00
Estimated Revenue
Taper rollers bearing come in many sizes and the part numbers for this product
line can be in the hundreds if not thousands. Timken the market leader claims to have
over 26,000 different part number combinations (Timken, “Taper Roller Bearings”,
2014). The best practice in this industry would be to forecast market share growth based
on overall market potential. The goal by year three would be to have 6% market share
of the total market in the United States. This will be achieved in 2% increments over the
three years. The market size in 2011 was $2.6 billion which puts our 6% target by year
three at $156 million.
Cost of goods sold
The production costs are also difficult to estimate by individual part numbers. The
estimated forecast can be better estimated by expected gross margin as a percent in the
first year. Based on other products, we hope to make an operating margin of 15% on
large OEM orders which will account for roughly 40% of the goods produced. The
distributor pricing has a rough operating margin of about 55% which will account for
35% of the goods produced. The medium and small OEM’s have a rough operating
margin of about 35% and will account for the last 25% of goods sold. Combining these
margins puts the average gross margin at 34% for the first year.
After the first year, there is an expected increase in produced products as well as
more efficient production lines. The first year we are anticipating considerable waste or
scrap from initial setups and employee process training. The year two cost of goods will
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increase by 50% over the first year with additional goods produced. Then in year three a
similar effect is expected and the cost of goods sold will increase another 200% over
year 1.
Marketing expensesTradeshow costs
Year Gear Expo HDAW Min ExpoCON-
EXPO(CON-AGG)
Iron and Steelshow
2015
Exhibit Costs* $ 15 000.00 $ 15 000.00 $ - $ - $ 10 000.00
DemonstrationPiece
$ 12 000.00 $ 20 000.00 $ - $ - $ 13 000.00
Shipping (Demopiece and othermaterials)
$ 35 000.00 $ 50 000.00 $ - $ - $ 30 000.00
Promotional printeditems(includes give
a ways)
$ 5 000.00 $ 8 000.00 $ - $ - $ 5 000.00
Support team ($3k ahead)
$ 15 000.00 $ 15 000.00 $ - $ - $ 12 000.00
Sub-Total $ 82 000.00 $ 108 000.00 $ - $ - $ 70 000.00
2015 Total $ 260 000.00
2016
Exhibit Costs* $ 15 000.00 $ 15 000.00 $ 20 000.00 $ - $ 10 000.00
DemonstrationPiece
$ 12 000.00 $ 20 000.00 $ 24 000.00 $ - $ 13 000.00
Shipping (Demopiece and othermaterials)
$ 35 000.00 $ 50 000.00 $ 60 000.00 $ - $ 30 000.00
Promotional printeditems(includes gives
a ways)
$ 5 000.00 $ 8 000.00 $ 10 000.00 $ - $ 5 000.00
Support team ($3k ahead)
$ 15 000.00 $ 15 000.00 $ 21 000.00 $ - $ 12 000.00
Sub-Total $ 82 000.00 $ 108 000.00 $ 135 000.00 $ - $ 70 000.00
2016 Total $ 395 000.00
2017
Exhibit Costs* $ 15 000.00 $ 15 000.00 $ - $ 20 000.00 $ 10 000.00
DemonstrationPiece
$ 12 000.00 $ 20 000.00 $ - $ 24 000.00 $ 13 000.00
Shipping (Demopiece and othermaterials)
$ 35 000.00 $ 50 000.00 $ - $ 60 000.00 $ 30 000.00
Promotional printeditems(includes gives
a ways)
$ 5 000.00 $ 8 000.00 $ - $ 10 000.00 $ 5 000.00
Support team ($3k ahead)
$ 15 000.00 $ 15 000.00 $ - $ 21 000.00 $ 12 000.00
Sub-Total $ 82 000.00 $ 108 000.00 $ - $ 135 000.00 $ 70 000.00
2017 Total $ 395 000.00
*Exhibit costs = Floor space + Society costs + Perks(TV's, Nicer carpet and scanning devices)
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Direct Mail
2015 2016 2017
Magazines # of Ads Total cost # of Ads Total cost # of Ads Total cost
Power Transmission Engineering 24 $ 2 595.00 12 $ 2 595.00 6 $ 2 595.00
Machine Design 24 $ 3 060.00 12 $ 3 060.00 6 $ 3 060.00
Engineering and Mining Journal 24 $ 6 150.00 12 $ 6 150.00 6 $ 6 150.00
Advertisement Creation 6 $ 10 000.00 3 $ 10 000.00 3 $ 10 000.00
Total $ 343 320.00 $ 171 660.00 $ 100 830.00
Promotional Material
There are approximately 95 sales representatives that would need material. Each
sales representative would receive one technical document highlighting features and
benefits and two success stories (30 copies of each). It would cost about $50 per sales
representative after writing, printing, shipping and handling, so roughly $4750 per year
in literature. The writing of the one technical document $8,000 and 5 success stories are
at $10,000 a story.
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References
1) Timken.(2014).Company History . Retrieved May 20, 2014, from
http://www.timken.com/en-us/about/Pages/History.aspx
2) Timken.(2014).Taper roller bearings . Retrieved May 28, 2014, from
http://www.timken.com/en-
us/products/bearings/productlist/roller/Tapered/Pages/default.aspx
3) Long, K. (2007). Industry Study 2207 Bearings. : The Freedonia Group, Inc.
4) SKF(2014) Bearing Markets . Retrieved May 21, 2014, from
http://www.skf.com/group/investors/bearings-market
5) Timken: Annual Report 2013.(2014) Retrieved 29 May 2014, from
http://www.timken.com/en-us/investors/FinancialReports.
6) Schaeffler: Annual Report 2013.(2014). Retrieved May 20, 2014, from
http://www.schaeffler.com/remotemedien/media/_shared_media/09_investor_rel
ations/dokumente/publikationen/2013_6/20140320_Schaeffler_AG_GB_EN.pdf
7) SKF: Annual Report 2013. (2014) Retrieved May 20,2014, from8) SKF (2007). A global story . Retrieved May 21, 2014, from
http://investors.skf.com/skf-a-global-story/7-the-era-of-transitions/anti-dumping-
legislation.php
9) GearExpo(2013) Gear Expo Exibitor Information. Retrieved May 25, 2014 from
http://www.gearexpo.com/exhibitors/
10) HDAW. (2014). Fast Facts. Retrieved May 25, 2014, from
http://www.hdaw.org/HDAW2014/public/Content.aspx?ID=285&sortMenu=10100
3
11) CON-EXPO. (2014). The Construction World Converges at CONEXPO-CON/AGG
Retrieved May 25, 2014 from http://www.conexpoconagg.com/Attendees/
12) MIN-EXPO. (2014). Welcome to MINExpo International . Retrieved May 25, 2014
from http://www.minexpo.com/
13) PTE (2012) Media Kit . Retrieved May 25, 2014 from
http://www.powertransmission.com/images/media.pdf
14) Machine Design (2014) Media Kit . Retrieved May 25, 2014 from
http://hydraulicspneumatics.com/site-
files/hydraulicspneumatics.com/files/uploads/2014/04/2014%20Media%20Kit-
%20Rates.pdf
15) E&MJ (2014) Media Kit . Retrieved May 25, 2014 from
http://www.e-mj.com/home/media-kit.html
16) ITR Economics (2013) Market Forcast Report: North America and Europé. PTDA-EPTDA
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