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MARKETING MIXDoing business in india ,is not that easy,but its easy if
you have the right business-was once said by MR
KISHORE BIYANI
The company has a turnover of 360 crore in the fiscal
year of 2008(ending inn june2008)-its not any other than
BIG BAZAR
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MARKETING MIX IN BIG BAZAR
Hoes does MR BIYANI achieve such a hugeturnover---lets have a view in the marketing mix of
BIG BAZAR.
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PRODUCTS
Big Bazaar offers a wide range of productS viz:
Food grocery apparels, food, farm products, furniture,child care, toys, etc. Products of all the major brands areavailable at Big Bazaar.
Also, there are many in house brands promoted by BigBazaar. Big Bazaar sold over 300,000 pairs of jeans,50,000 DVD-players and 25,000 microwave-ovens. In all,the fashion, electronics and travel segments made upabout 70% of sales. Last year, these categories made up
only about 60%.
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BRANDS AVAILABLEAPPARELS LEVIS, ALLENSOLLY,COCA-COLA,PEPSI, HUL, ITC,LG , SAMSUNG, NOKIA, SHATRANJ, KNIGHTHOOD, BUFFALO,ETERNITY, AFL, HP, MANZ, SHRISHTI etc.
(FOOTWEARS) - PUMA, CONVERSE, LOTTO, NIKE, REDTAPE,TANNYSHOES,SLOTZ,BOOTS.
KIDSWEAR- DISNEY,HAUTE N SPICE,DJ &C.
WOMENS APPARELS- - SHYLA,LEE COOPER,SHRISHTIFAMSBASIC.
KIDSTOYS- - PINK BLUE,JUNO,PALMTREE, GINI N JONNY,SACH.
Big Bazaar also promotes a number of in house brands like:DJ & C
Tasty Treat
Clean Mate
Sensei
Care Mate
KORYO.
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PRODUCTS
BIGBAZAR ALSO PRACTICES ONLINE SHOPPING
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PRICEThe tag-line is Is se sasta aur accha kahin nahi.
Value Pricing (EDLP Every Day Low pricing):
STRATEGY
Promotional Pricing: Pricing (Close to Diwali, GudiPadva, and Durga Pooja).
Differentiated Pricing : e.g. Wednesday Bazaar
Bundling:
e.g. .3 Good Day family packs at Rs 60(Price of 1 pack = Rs 22)
.5kg oil + 5kg rice + 5kg sugar for Rs 599
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PRICE TAG
FEMALEWEARS:SHRISHTI- RS499-899.
LEE COOPER-RS799
FAMSBASIC-RS 250 ONWARDS.
SHYLA-RS 349
HAUTE & SPICE-RS199-RS549
DJ&C (GEANS)-RS599-RS 799
DJ&C-RS 349-RS 599
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PRICE TAGKIDSTOYS: RS 349-549 WHILE 799 IS MRPPINK BLUE-129
KIDSWEARS:GINI N JONNY- Rs 200.
PINK N BLUE- RS250.
JUNO- RS 150-300.
SACH- Rs199.
PALM TREE- RS250.
DISNEY- RS 99
HOUSEHOLDSTUFFS:
RECRON PILLOWS- RS499.
COZY DREAMS- RS249.
JEWELLERY:
NAVRAZ RS 180-RS 230
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PRICE TAG
FOOT WEARS:
NIKY- RS1975.
BOOTS- RS749
ID- RS2000SLOTZ- RS1099
STEPWELL- RS250 ONWARDS
PLORE- RS500 ONWARDS
REDTAPE- RS1000ONWARDS
SAFARI- RS249-499.
PUMA- RS2599-RS3999.TAMMYSHOES- RS1950
CONVERSE- RS300ONWARDS.
LOTTO- RS249-RS299
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PRICE TAG
MENSWEARS:
MENZ- SHIRTS- RS 199. PANTS-RS 99-RS195.DJ N C-CARGO-RS RS 699.
SHRISHTI {ETHNIC WEARS}-RS 499.
CUT PIECE AVAILABLE OF MILLER N SCHWEIZER-RS 249.
SHATRANJ - RS250 ONWARDS.
KNIGHT HOOD PANTS RS799. SHIRTS-RS 599-RS799.BUY 2 GET 1 FREE
GOING 3- RS190.
STUDIO YX-RS599.
AFL RS200 onwards
BUFFALO RS 250 on wards.PRV CLUB-RS 699.
ETERNITY- RS 399.
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CRITICAL STRATEGY
BIG BAZAR Aims at providing quality products at
cheaper price
Mouthwatering Discount offers are there to allure
customers.
Weekly offers are also available here to accentuate footfalls n hence responsible for conversion.
Free gifts again that adds another dimension to the
store
Buy 2 get 1 free-the stereotype but a very profitable
practiceLucky draw, while that being the other reason behind
the stores huge profit margin.
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CRITICAL STRATEGY.
Lucky draw- Shop for Rs 999 and win PC,CAM,MIXER,DVD
PLAYER,CELL
BUY 2 GET 1 FREE- RS 399 & ABOVE.
CUT PIECE BUY 2 GET 1 FREE.
On shopping of Rs 2999 watch of Rs 599 comes free.
On Rs 399 , 2 tops are available.
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Place of the big Bazaar
The location which is permanent
Central location in the market
Worked on low cost location
Target the semi urban populations
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Proximity of location
Nearest to the customers
Transport facility
Coverage
Enough Walking space in the store
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PROMOTION
promotional is carried out through mass media like television,
radio, newspaper etc
Promotion can be loosely classified as "above the line" and "below
the line" promotion
BIG BAZAAR deals with BTL (below the line) promotions
Gives discounts to dealers and customers, reduced price on
products, giving coupons which can be redeemed later etc.
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BELOWTHE LINE SALES
PROMOTION
'An immediate or delayed incentive to purchase, expressed
in cash or in kind, and having only a short term or temporary
duration'.
Below the line sales promotions are short-term incentives,largely aimed at consumers.
the increasing pressure on the marketing team to achieve
communication objectives more efficiently in a limited
budget.
Big bazaar uses effective and cost efficient ways to
communicate with the target markets.
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Methods of below the line sales
promotion1. Price promotions
Price promotions are also commonly known as" price
discounting". These can be done in two ways:
(1) Discount to the normal selling price of a product
(2) More of the product at the normal price
Price promotions however can also have a negative effect by spoiling
the brand reputation or just a temporary sales boost (during the
discounts) .
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Some coupons
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3. Gift with purchase
The "gift with purchase" is a very common promotionaltechnique.
4. Point-of-sale displays.
Shopping habits are changing for the people living in
metropolitan cities. People prefer big retail outlets likeBig Bazaar to local kirana stores. Most of the decisionsof buying are taken by the virtue of point-of-sale displaysin these retail outlets
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PEOPLE
Refer to the customers, employees, management
and everybody involved in it.
It is essential for everyone to realize that thereputation of the brand that you are involved with is in
the people's hands.
Its the people responsible for growth & decline of the
company.
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People can be categorized into two division:
1.Employee = working in the organization.
2.Customer = for whom employee in employe
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Customer are biggest asset of company.
Well trained staff.
Proper appearance.
10000 working.
500 recruited every month.
Good security system.
company approach towards
people
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Distribution of people (customer)
Gender
AgeUnder 5
5192044
4564
65 and over
Demography
Occupation & financial status.
Religion
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P
ROCESS
Refers to the methods and process of providing
a service.
Refers to the systems used to assist the
organisation in delivering the service.
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What was the process that allowed you to
obtain an efficient service delivery?Eg:
Banks that send out Credit Cardsautomatically when their customers old
one has expired again require an efficient
process to identify expiry dates andrenewal.
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The goods dispatch and purchasing
area has certain salient features which
include: - Multiple counters with trolleys to
carry the items purchased.
Proper display / posters of the place
like (DAL, SOAP, etc.).
Home delivery counters also started
at many places.
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Physical Evidence
Where is the service being delivered?
Physical Evidence is the element of the
service mix which allows the consumer againto make judgments on the organisation.
Eg: If you walk into a restaurant your
expectations are of a clean, friendly
environment.
Eg: On an aircraft if you travel first class you
expect enough room to be able to lay down!
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THANK YOU
PRESENTED BY:-
1) Dipanjan Roy choudhury (09RM007)
2) Pankaj kumar (09RM008)
3) Maninder Singh (09RM009)4) Nandini Roy (09RM010)
5) Ritupon Deori (09RM011)
6) Amit Singh (09RM012)