Market Opportunities: Information & Communication Technologies

Singapore

EU Business Avenues in South East Asia

Professor Alex Siow

21 March 2017 - Brussels

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Presentation Agenda

ICT in Singapore

ICT Eco-system

ICT Industry Development

Industry Outlook

Value Chain Maps

Case Study

Setting Up in Singapore

1

2

3

4

5

6

7

Singapore Facts and Figures

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Singapore: Key statistics

7th highest GDP Per

Capita (PPP) in the

world

€55,675

EU’s largest trading

partner in ASEAN

€48.7 billion

Average disposable

income per capita

€22,617

EU is the largest source

of Foreign Direct

Investment (FDI)

€102.9 billion

Sources: Singapore Government, EuroMonitor

5.54 million population

By age groups: 19 and below: 21.3%

20 to 34: 21.0%

35 to 49: 23.3%

50 to 64: 22.0%

65 and above: 12.4%716 km2

ICT Facts and Figures

6

ICT Industry Statistic

Wireless@SG to

reach 5 mbps with

over 20,000 hot

spots by 2018

Mobile Phone

Penetration Rate

148.4% (2015)

Households with

Internet access 88%Business Broadband

Adoption 87%(2015)

Infocomm Manpower

172,800Annual Growth of

15.0%(2015)

Industry

Revenue

€125.05 bn(2015)

Source: Singapore Government,

1st

(2016)

1st

(2015)

2nd

(2015)

3rd

(2015)

Global Networked Readiness Index--- World Economic Forum’s Report on Global Information Technology

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Singapore's Ranking in Infocomm

World e-Government Ranking

--- International Institute for Management Development

Global Competitiveness Index (GCI)

--- World Economic Forum

World Competitiveness Yearbook Ranking

--- International Institute for Management Development

ICT Industry Revenue

Product Subsectors (Industry Revenue 2015)

Telecom Services

€8.18 bn

Hardware

€91.46 bn

Software

€13.00 bn

IT Services

€9.96 bn

Content Services

€2.44 bn

Source: Singapore Government

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Growth of ICT Industry

62.4

74.7

103.2110.2

125.1

2011 2012 2013 2014 2015

Content Services Hardware

IT Services Software

Telecommuncation Services Grand Total

Growth

of 14.9%

since

2011

Singapore ICT Industry Revenue (in € billions)

2011-2015 The revenue of the ICT industry in

Singapore doubled in 5 years and

grew at an average of 14.9% per

year from 2011 – 2015.

IT services and software were

among the fastest growing sub-

sectors in the ICT industry, with an

annual growth rate of 13% and 12%

respectively.

Revenue from hardware sales grew

the fastest among all sub-sectors.

Despite a decline in computer

hardware sales, increase in sales of

mobile devices led sales of the

overall hardware sub-sector to grow

by 24% per annum.

Source: Singapore Government

ICT Ecosystem

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ICT Ecosystem

Singapore

ICT

Ecosystem

Government

Industry

Associations

ICT End

Users

Social Media

Groups

R&D

Community

Vendors

Ministry of Communications and Information

Government Technology Agency of Singapore (GovTech)

GovTech works with public agencies to develop and deliver secure digital services

and applied technology to individuals and businesses in Singapore. GovTech builds

key platforms to support Singapore’s Smart Nation vision. It is a new statutory board

formed in October 2016 after the restructuring of the Infocomm Development

Authority.

Infocomm Media Development Authority (IMDA)

IMDA develops and regulates the infocomm and media sectors through licensing and

regulatory frameworks. It powers Singapore's Smart Nation vision by developing

talent, strengthening business capabilities, and enhancing Singapore's ICT and

media infrastructure.

Cyber Security Agency of Singapore (CSA)

CSA is a government agency set up in 2015 under the Prime Minister’s Office. It

works to enhance Singapore’s national cyber security functions to combat national-

level cyber threats.

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Stakeholders: Government Agencies

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Stakeholders: Industry Associations

Association of Information Security Professionals (AISP) – User

AISP aims to develop and support the integrity, competence, and interests of IT security

professionals in Singapore. It also aims to promote the spread of IT security knowledge.

IT Management Association (ITMA) – User

ITMA is a community of IT leaders in Singapore seeking to harness IT management best

practices for the success of businesses and nurture new generations of CIOs.

Singapore Computer Society (SCS) – User

SCS is an infocomm and digital media professional society in Singapore with 13 specialist

groups that promote mind-sharing of case studies, experiences, and latest industry trends and

emerging technologies.

Singapore infocomm Technology Federation (SiTF) – Vendor

SiTF is an infocomm industry association in Singapore, with a wide range of corporate members

ranging from local startups to MNCs. SiTF is interested in the transformation of ICM technology

and promoting emerging and innovative technologies including big data, cloud computing,cy ber

security, digital transformation and fintech.

Association of the Telecommunications Industry of Singapore (ATiS)- Vendor

ATiS seeks to provide a common platform for all members of the ICT / Telecommunications

industry in Singapore to work together and position Singapore as a leading global ICT hub. ATiS

represents Singapore in the annual Asian Telecommunications Information Exchange (ATIE)

forum.

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Government Research Institutions Tertiary Institutions

A*STAR Institute for Infocomm

Research (I²R)

I²R is Singapore’s largest ICT research

institute. Its research capabilities include

shared sensor networks, data-sharing

platforms, big data analytics, and

visualisation solutions.

Defence Science & Technology

Agency (DSTA)

DSTA is a statutory board under the

Ministry of Defence. It conducts

research in areas including Artificial

Intelligence, and Cryptography.

Defence Science Organisation National

Laboratories (DSO)

DSO is Singapore's national defence R&D

organisation, which builds strategic capabilities

for Singapore Armed Forces (SAF) in the

domains of air, land, sea and cyberspace.

National University of Singapore (NUS)

NUS collaborates with private and public

sectors to establish research institutes such

as Sensor-Enhanced Social Media Centre

and NUS-Singtel Cyber Security Research &

Development Laboratory.

Nanyang Technology University (NTU)

The Institute for Media Innovation

Research in NTU focuses on Augmented

Reality, 3D Simulation, and Social

Robots. Since 2010, it has had 270

publications in top journals and

conferences.

Singapore Management University

(SMU)

The Living Analytics Research Centre

aims to build innovative technologies and

software platforms that are relevant to

Singapore’s Smart Nation efforts.

Singapore University of Technology and Design

(SUTD)

SUTD-MIT International Design Centre concentrates

its research efforts on three areas: Sustainable Built

Environment, Design with the Developing World, and

ICT-enabled Devices for Better Living.

Stakeholders: R&D Community

ICT R&D

Industry Development

ICT Industry Development Overview

The Infocomm Media 2025 Plan envisions a Singapore transformed for the better by infocomm media, where world-class

connectivity and strong local content and technologies make for an engaging living lab that enables entrepreneurs and

companies to experiment and innovate for sustainable economic growth.

The Smart Nation Vision is coordinated by the Smart Nation

Programme Office and is driven by a whole-of-government

approach towards using new and emerging technologies to

deliver progress in multiple aspects of Singaporeans’ lives.

Talent development is

fostered through government-

industry partnerships such as

the Company-led Training

Programme. The National

Infocomm Competency

Framework outlines the key

skills and competencies

required for infocomm jobs.

Key infrastructure

development projects such as

heterogeneous network, AG

boxes and data marketplace

support growth in the ICT

industry.

Various financial assistance

schemes, such as Innovation &

Capability Voucher (ICV) and

Capability Development Grant

(CDG) by SPRING Singapore,

provide incentives for local

SMEs to adopt ICT to improve

productivity.

Enables and

Complements

Smart Nation Vision

Building a smart nation in five domains:

Three strategic thrusts

Capitalising on

Advanced ICT

Nurturing

Enterprising

Eco-system

Connection

through Media

IMDA

Smart

Nation

Vision

Smart Nation

Vision

Domains

Transport Home &

Environment

Business

Productivity

Enabled

Aging

Public

Sector

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National Vision and Master Plan

Enabled byICT Master Plan

2025

GovTech

Singapore’s Smart Nation Vision

A vision for Singapore to be a nation that integrates IT, networks, and data seamlessly

to fundamentally transform Singaporeans’ daily lives in the future

Government Agencies

GovTech and IMDA are in charge of realising the national vision and masterplan

Three Strategic Thrusts

Set the directions for Singapore’s ICT industry in the next 10 years in

order to strengthen the industry and achieve the Smart Nation Vision

Manpower Development

Policies and Initiative

Grants and Financing

Digital Transformation

Smart Nation

Public Sector ICT

1. Capitalise on

Data, Advanced

Communications,

and Computational

Technologies

Opportunities in Data

Analytics, Big Data,

Cloud, and

Telecommunications

2. Nurture an

Infocomm Media

Ecosystem that

Encourages Risk-

Taking and

Continuous

Experimentation

Opportunities for

SMEs in the Media

Technologies and

Digital Advertising

3. Connect People

through Infocomm

Media

Opportunities for

SMEs in

Communication,

Social Media, and

Wearables

Policies and Initiatives

(Infrastructure Development)

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EU companies can leverage on opportunities in Singapore, particularly those

related to developing applications and contributing to building the Smart

Nation Programme infrastructure.

Heterogeneous Network (HetNet)

HetNet would provide the underlying communications backbone that allows

for seamless switching between networks (e.g. wifi and 4G) and the use of

small cells to increase network capacity in Singapore.

Digital Harbour

The Digital Harbour initiative involves building infrastructure such as data centres

to reinforce Singapore’s position as a regional telecommunications hub.

Aggregate Gateway Boxes

(AG Boxes)

AG Boxes are speedy and cost-effective sensor and

communication suits that serve as key aggregation gateways for

a nation-wide sensor network. Data Marketplace

Establishing a Data Marketplace allows private and

public datasets to be made available and discoverable in

a systematic fashion, supported by data enablers.

Policies and Initiatives

(Talent Development)

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Industry

Preparation

Professional

Development

Overseas Talents

ICT Talent

Development

National Infocomm

Competency Framework

(NICF)

National Infocomm Competency Framework

(NICF)

NICF is a national roadmap that outlines key

skills and competencies required for infocomm

professionals.

Industry Preparation for Pre-graduate

Programme

MCI works with the industry to place 6,000

students from each cohort in infocomm

disciplines on structured internship and

mentorship programmes to equip them with

sufficient entry-level skills and experience

before they graduate.

Smart Nation Fellowship Programme

The programme brings top data scientists and

technologists to Singapore to collaborate with

the Singapore government on delivering

projects for the public good.

Bolstering Professional Development

MCI co-funds the Company-Led Training

(CLT) programmes with industry partners

to aid over 1,000 mid-level professionals

each year to build expertise through local

and overseas trainings and attachments.

The TechSkills Accelerator (TeSA)

framework is an initiative to help ICT

professionals acquire and deepen their

skills through industry collaborations.

Both entry-level and mid-level

professionals can take up short courses

and certifications under IDA’s Critical

Infocomm Technology Resource

Programme (CITREP) as part of TeSA.

There are opportunities for the training/education sector in the ICT industry.

Ministry of Communications and Information invested €79 million to support

training for infocomm professionals and students to meet industry needs.

Financial Incentives

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The government has put in place various financial assistance schemes to

encourage Singapore SMEs to adopt infocomm technologies. This can help

drive growth of the industry.

Singapore SMEs can claim up to 70% of the qualifying costs for

their purchase of ICT solutions to improve productivity. SMEs

will also be able to receive support of up to 80%, capped at

€0.667 million for piloting new and emerging ICT solutions.1.iSPRINT

The Innovation and Capability Voucher (ICV) is a €3,287 grant

for Singapore SMEs to adopt productivity solutions. Each SME

can use up to eight vouchers.2. ICV

The Capability Development Grant (CDG) by SPRING

Singapore defrays up to 70% of qualifying project costs (e.g.

equipment and software costs) for upgrading initiatives in areas

such as productivity and process improvement.3. CDG

Market Outlook

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Emerging ICT Trends

1. Big Data and Analytics

2. Internet of Things (IoT)

3. Cognitive Computing and

Advanced Robotics

4. Future Communication and

Collaboration Technologies

5. Cyber Security

6. Immersive Media

7. Mobility and Increased

Connectivity

8. Transmedia Content (Media

free from platforms)

9. Infocomm Media

Convergence

Singapore Government has identified the following 9 technology and

business trends as key to driving its innovations over the next decade.

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Major Sectors

Education

IT

Healthcare

IT

Finance

Tech

Public

Safety

Defence

IT

Transportation

E-Government

Communications

Media/

Entertainment

The Pervasiveness of IT in the Life of a Citizen

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Top 3 Value Chains

FinTech

Big

Data

IoT

• Used extensively by the government in areas such as public

safety, transportation and urban planning.

• Industry usage is hampered by lack of quality data and

qualified professionals.

• Big data will be used extensively in the next few years.

• Singapore’s central bank is encouraging the use of Fintech.

• More applications will be available in the near future.

• Security is a concern.

• IoT has been studied extensively by the government in the

Smart Nation project.

• Healthcare industry finds IoT technology very useful.

• More industries are joining the bandwagon, such as

transportation, logistics, and environmental engineering.

Value Chains

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Big Data

Upstream Downstream

Market

Characteristics

Big data technologies are used extensively by the

Government.

Private sector is slow to pick up.

There is a lack of quality data.

Big Data

Vendor

• Pivotal

• IBM

• SAP

Data

Centre/

Hosting

• Equinix

• 1-net

• Govt

Data

Center

• SingTel

Start-up

• Aureus

Analytics

• Lynx

Analytics

• Vpon

IT

Consultant

• HPE

• Deloitte

• T-systems

• Accenture

System

Integrator

• CTC

• NCS

• 3SI

End User

• LTA

• EDB

• Telcos

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Fintech

RegulatorR & D

Developer

/

Start-up

• FSIs are interested.

• Still exploratory.

• Regulators want to get involved.

Venture

Capital

• A*star

• I2R

• Fastacash

• M-DAQ

• Polestar

• Go Coin

• Fintech

Consortium

• MAS

• ABS

Consultant

• PwC

• Catena

Tech

• KPMG

• Accenture

System

Integrator

• NCS

• Accenture

• STEE

Financial

Institution

• Banks

• Insurance

• Finance

Companies

Market

Characteristics

Upstream Downstream

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IoT

R & D

• Greenwave

• Dell

• Silicon

Cloud

• I2R

• Mediatek

IoT

Community

• #IoTSG

Policy

Maker/

Regulator

• IMDA

• CSA

• GovTech

• PDPC

IOT Vendor

• Unified

Inbox

• IOT Billing

• Emerson

• GE

System

Integrator

• STEE

• Accenture

• Cognizant

• S3Innovate

End User

• Smart Nation

Office

• Healthcare

• Environmental

engineering

companies

Market

Characteristics

• It is still experimental in Singapore.

• Healthcare sector is very interested in IoT.

• IoT is closely tied to Smart Nation Project.

• R&D is very active in this space.

• Security is an issue.

Upstream Downstream

Communicasia 2017:What to Expect?

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Communicasia 2017

Showcase of IT Technologies

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Communicasia 2017

Communicasia 2016 Review

170 Expert Speakers

422,370visitors

99 Countries

1,100exhibitors

49 Countries

30 Overseas Buyer

Group

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Case Study of ICT in Singapore

Channel News Asia

Government to launch

€1.45 bn in ICT tenders

to realise Smart Nation

vision

Today News

Three fintechs won

€33,000 each from

Global FinTech

Hackcelerator

Channel News Asia

IDA issues outage

guidelines for cloud

service providers

Development Authority of Singapore (IDA) will issue a

set of Cloud Outage Incident Response (COIR)

guidelines to add more clarity regarding the processes

and responses by cloud service providers (CSPs)

should there be a downtime.

These guidelines follow the launch of the Multi-Tier

Cloud Security Standard (MTCS) by IDA in 2013, which

was to provide businesses with more clarity on the

levels of security offered by CSPs…

About €1.45 billion worth in information and

communications (ICT) tenders will be launched by

the Government. The Government will seek

collaboration with the industry to build capabilities

and develop more citizen-centric services to realise

the Smart Nation vision…

Three fintechs (financial technology firms) looking at

various problems posed by the financial industry

have won €33,000 each from a global fintech

hackcelerator as part of the Singapore FinTech

Festival, after beating more than 650 submissions

from 50 countries…

Setting Up in Singapore

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Entering the Singapore Market

Leveraging

Pro-Business

Environment

01

Establish

network

connections

03

Tap on

strong

Infrastructure

network

02

Submit a

bid for

Tender

04

Intelligent

Nation

2015 Master

Plan &

National

Broadband

Network

Focus on

B2B marketing

to find local SG

partners

1st most

network-

ready

country in

the world in

2015

Most transparent country in the world.

Ensures fair bidding process

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Entering the Singapore Market

02Meeting the standard

SPRING is the standards authority in

Singapore. There are industry standards or

technical references for different areas of

ICT industry including cloud computing,

data centres, IT security.

04Before and after transaction

Singapore’s tender system is transparent

and awarded as per terms and conditions

specified in the tender document.

Market Entry

Preparing to export

Singapore promotes free trade. It is one of

the world’s most free economies.

03Getting into distribution networks

ICT solutions providers can partner with

local distributors to license software to

SMEs in Singapore, or contribute to the

Smart Nation Programme infrastructure.

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THANK YOU!