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Mark R. Nugent
Chief of Emergency Services
Middlesex County, VA
Mark R. Nugent
Chief of Emergency Services
Middlesex County, VA
Virginia Emergency Management Symposium"Partnerships - Share the Load“
Hampton, Virginia
March 18, 2015
Virginia Emergency Management Symposium"Partnerships - Share the Load“
Hampton, Virginia
March 18, 2015
Middlesex, VirginiaAirplane Crash
The Patients Are Gone,Now What?
Middlesex, VirginiaAirplane Crash
The Patients Are Gone,Now What?
Middlesex County, VAMiddlesex County, VA• Location: Middle Peninsula• 131 Square Miles, 134 Shore Miles (Rural and Water Area)• 11,000 Residents (33,000+ in the Summer Months)• Second largest boating population in Virginia
• Location: Middle Peninsula• 131 Square Miles, 134 Shore Miles (Rural and Water Area)• 11,000 Residents (33,000+ in the Summer Months)• Second largest boating population in Virginia
Middlesex County Emergency ServicesMiddlesex County Emergency Services 120 Volunteer Fire Members 80 Volunteer EMS Members 2,200 Total Incidents
120 Volunteer Fire Members 80 Volunteer EMS Members 2,200 Total Incidents
Four Volunteer Fire DepartmentsFour Volunteer Fire Departments Four Volunteer Rescue SquadsFour Volunteer Rescue Squads Emergency Management ActivitiesEmergency Management Activities
Four Volunteer Fire DepartmentsFour Volunteer Fire Departments Four Volunteer Rescue SquadsFour Volunteer Rescue Squads Emergency Management ActivitiesEmergency Management Activities
Does the Potential Exist?Does the Potential Exist?
Airports in VirginiaAirports in Virginia
• 61 General Aviation and Public use Airports
• 11 Military Airports• 9 Major Commercial
Airports• Countless Private Strips• Countless Backyard Strips
• 61 General Aviation and Public use Airports
• 11 Military Airports• 9 Major Commercial
Airports• Countless Private Strips• Countless Backyard Strips
Transportation Transportation
• Main Line Railway– Amtrak– Freight
• Commuter Rail• Light Rail• Subway• Shipping Ports• Over-the-Road
• Main Line Railway– Amtrak– Freight
• Commuter Rail• Light Rail• Subway• Shipping Ports• Over-the-Road
Let’s Make a Crash ComparisonVehicle vs. Airplane
Let’s Make a Crash ComparisonVehicle vs. Airplane
• Manufactured in 1968• 1600 Pounds• 22 Gallons of Fuel• 2 Passenger Fatalities• Top Speed - 122 mph• Takes jurisdiction resources
three days to manage
• Manufactured in 1968• 1600 Pounds• 22 Gallons of Fuel• 2 Passenger Fatalities• Top Speed - 122 mph• Takes jurisdiction resources
three days to manage
• Manufactured in 1998• 2100 Pounds• 22 Gallons of Fuel• 2 Passenger Fatalities• Top Speed - 132 mph• Takes jurisdiction resources
three hours to manage
• Manufactured in 1998• 2100 Pounds• 22 Gallons of Fuel• 2 Passenger Fatalities• Top Speed - 132 mph• Takes jurisdiction resources
three hours to manage
Incident OverviewIncident Overview• Middlesex, Virginia, July 5, 2014
– Adjacent to Hummel Field, Topping, VA
• Crash of Cessna 150J, 2 passenger airplane
• 1 female patient partially ejected– Medivac to area hospital, deceased that night
• 1 male patient trapped– Deceased on scene
• Three day event for Middlesex, VA
• Middlesex, Virginia, July 5, 2014– Adjacent to Hummel Field, Topping, VA
• Crash of Cessna 150J, 2 passenger airplane
• 1 female patient partially ejected– Medivac to area hospital, deceased that night
• 1 male patient trapped– Deceased on scene
• Three day event for Middlesex, VA
52 Lockley's Creek Road52 Lockley's Creek Road
Cessna Model 150JCessna Model 150J
• Manufactured in 1968• 1600 Pounds• 22 Gallons of Fuel• 6 Quarts of Oil• 2 Passenger Seats• Top Speed - 122 mph• 5th Most Produced
Civilian Plane (23,838)
• Manufactured in 1968• 1600 Pounds• 22 Gallons of Fuel• 6 Quarts of Oil• 2 Passenger Seats• Top Speed - 122 mph• 5th Most Produced
Civilian Plane (23,838)
Initial ResourcesInitial Resources• Initial Response
– Hartfield Volunteer Fire Department• Chief Alan Blake• 1 Engine (T56)
– Deltaville Volunteer Rescue Squads• Captain Dennis Mann• 2 Medic Units (M32, M34)
– Middlesex County Sheriff’s Office• Sheriff David Bushey• 3 on-duty Deputies
• Initial Response– Hartfield Volunteer Fire Department
• Chief Alan Blake• 1 Engine (T56)
– Deltaville Volunteer Rescue Squads• Captain Dennis Mann• 2 Medic Units (M32, M34)
– Middlesex County Sheriff’s Office• Sheriff David Bushey• 3 on-duty Deputies
Secondary ResourcesSecondary Resources• Secondary Response
– Middlesex Office of Emergency Services• Chief Mark Nugent
– Virginia State Police• Sergeant Scott Edelman• 3 additional State Troopers
– Middlesex Sheriff’s Office Command Post• 3 Additional Sheriff's Deputies• 3 Additional Sheriff’s Detectives
• Secondary Response– Middlesex Office of Emergency Services
• Chief Mark Nugent
– Virginia State Police• Sergeant Scott Edelman• 3 additional State Troopers
– Middlesex Sheriff’s Office Command Post• 3 Additional Sheriff's Deputies• 3 Additional Sheriff’s Detectives
Incident Size-UpIncident Size-Up• Chief Alan Blake
(Hartfield Fire)– First on-scene
• Reported following– Single aircraft involved– Citizens attempting to
remove one occupant– One occupant trapped
in wreckage
• Assumed Command
• Chief Alan Blake (Hartfield Fire)– First on-scene
• Reported following– Single aircraft involved– Citizens attempting to
remove one occupant– One occupant trapped
in wreckage
• Assumed Command
Initial Incident Actions TakenInitial Incident Actions Taken
• Rescue Squad Personnel– Immediate treatment of
extricated patient– Request for air evacuation– Determined second patient
was trapped and DOA
• Fire Personnel – Established exposure line– Assist with assessing
trapped patient
• Rescue Squad Personnel– Immediate treatment of
extricated patient– Request for air evacuation– Determined second patient
was trapped and DOA
• Fire Personnel – Established exposure line– Assist with assessing
trapped patient
Secondary Incident Actions TakenSecondary Incident Actions Taken
• Hazard Control– Locate battery (buried)– Fuel leak (both wings)
• Victim Removal– Awaiting clearance from
Medical Examiners Office to remove deceased patient
• Sheriff’s Office– Long-term scene security– Coordinate with VSP
• Hazard Control– Locate battery (buried)– Fuel leak (both wings)
• Victim Removal– Awaiting clearance from
Medical Examiners Office to remove deceased patient
• Sheriff’s Office– Long-term scene security– Coordinate with VSP
Safety Concern During OperationsSafety Concern During Operations
• Victim Removal– Awaiting clearance from
Medical Examiners Office
• Hazard Control– Hot battery which was buried
under engine (parts arcing)– Close proximity fuel leak
• Awaited FAA Representative– Received technical assistance– Safely removed battery
• Victim Removal– Awaiting clearance from
Medical Examiners Office
• Hazard Control– Hot battery which was buried
under engine (parts arcing)– Close proximity fuel leak
• Awaited FAA Representative– Received technical assistance– Safely removed battery
On-Scene Responsibilities forFirst Operational Period (Day 1)On-Scene Responsibilities for
First Operational Period (Day 1)• Fire Personnel
– Controlled fuel leak
– Isolate power source
• EMS Personnel– Patient care and transport
• Law Enforcement– Perimeter Control
– Assist with Investigation
• Middlesex County – Update Government Officials
– Liaison Officer, PIO
• Fire Personnel– Controlled fuel leak
– Isolate power source
• EMS Personnel– Patient care and transport
• Law Enforcement– Perimeter Control
– Assist with Investigation
• Middlesex County – Update Government Officials
– Liaison Officer, PIO
On-Scene Responsibilities forSecond Operational Period (Day 2)
On-Scene Responsibilities forSecond Operational Period (Day 2)• Fire Personnel
– Hazard Control for scene• Control fuel leak• Completely disconnect battery
• Law Enforcement– Scene perimeter and security– Notifications– Follow-up with ME’s Office
• Middlesex County – Update Government Officials– Liaison Officer, PIO
• Fire Personnel – Hazard Control for scene
• Control fuel leak• Completely disconnect battery
• Law Enforcement– Scene perimeter and security– Notifications– Follow-up with ME’s Office
• Middlesex County – Update Government Officials– Liaison Officer, PIO
On-Scene Responsibilities forThird Operational Period (Day 3)
On-Scene Responsibilities forThird Operational Period (Day 3)
• Law Enforcement– Middlesex Sheriff’s Office
• Scene Perimeter
– Virginia State Police• Continue Investigation
• Middlesex County – Update Government Officials– Liaison Officer
• Law Enforcement– Middlesex Sheriff’s Office
• Scene Perimeter
– Virginia State Police• Continue Investigation
• Middlesex County – Update Government Officials– Liaison Officer
Liaison OfficerLiaison Officer
• The Incident Command has just assigned you as the Liaison Officer
• What is your definition of this role?
• The Incident Command has just assigned you as the Liaison Officer
• What is your definition of this role?
The Liaison OfficerCoordinates and Controls
The Liaison OfficerCoordinates and Controls
• Cooperating Agencies – Agency supplying
assistance other than suppression, rescue, support, or service functions
– Federal and State Resources, Investigators, Law Enforcement, Clean Up Company
• Cooperating Agencies – Agency supplying
assistance other than suppression, rescue, support, or service functions
– Federal and State Resources, Investigators, Law Enforcement, Clean Up Company
• Assisting Agencies – An agency directly
contributing suppression, rescue, support or service resources to another agency
– Fire, EMS, Haz-Mat– Usually assigned in an
Operational Function
• Assisting Agencies – An agency directly
contributing suppression, rescue, support or service resources to another agency
– Fire, EMS, Haz-Mat– Usually assigned in an
Operational Function
“All-Hazards Incident Management Team-Student Manual, 2nd Edition”
Liaison Officer DutiesLiaison Officer Duties• May have as many assistants as needed
• Contact point for agency representatives
• Maintains a list of assisting and cooperating agencies
• Establish and coordinate interagency contact information and “B” List
• Provide incident status reports to all interagency contacts on regular basis
• May have as many assistants as needed
• Contact point for agency representatives
• Maintains a list of assisting and cooperating agencies
• Establish and coordinate interagency contact information and “B” List
• Provide incident status reports to all interagency contacts on regular basis
Liaison Officer DutiesLiaison Officer Duties• Monitor incident operations to identify
current or potential inter-organizational problems
• Participate in planning meetings, provide current situational status, including limitations and capabilities of assisting and cooperating agency resources
• Maintain Unit Activity Log – ICS 214
• Monitor incident operations to identify current or potential inter-organizational problems
• Participate in planning meetings, provide current situational status, including limitations and capabilities of assisting and cooperating agency resources
• Maintain Unit Activity Log – ICS 214
Keys to a Successful Operation Liaison Officer
Keys to a Successful Operation Liaison Officer
• Early establishment of the position• Documentation• Requested additional resources (Assistant)• Established a base of operation• Keep a buffer between Command• Keep key players close (proximity and phone)• Forecast incident needs• Keep same individual in position for duration
• Early establishment of the position• Documentation• Requested additional resources (Assistant)• Established a base of operation• Keep a buffer between Command• Keep key players close (proximity and phone)• Forecast incident needs• Keep same individual in position for duration
Liaison Contacts on Day 1Liaison Contacts on Day 1
• Middlesex Sheriff’s Office• Virginia State Police• Medical Examiner• Body Removal Service• Federal Aviation
Administration• Airport Manager• Airport Mechanic• Political Representatives
• Middlesex Sheriff’s Office• Virginia State Police• Medical Examiner• Body Removal Service• Federal Aviation
Administration• Airport Manager• Airport Mechanic• Political Representatives
Liaison Contacts on Day 2Liaison Contacts on Day 2• Middlesex Sheriff’s Office• Virginia State Police• Medical Examiner• Airport Manager• VDEM
– Regional Coordinator– Hazardous Materials
Officer– WebEOC Entry
• Middlesex Sheriff’s Office• Virginia State Police• Medical Examiner• Airport Manager• VDEM
– Regional Coordinator– Hazardous Materials
Officer– WebEOC Entry
• Federal Aviation Administration
• National Transportation Safety Board
• Airplane Manufacturer• Engine Manufacturer• Political Representatives
• Federal Aviation Administration
• National Transportation Safety Board
• Airplane Manufacturer• Engine Manufacturer• Political Representatives
Liaison Contacts on Day 3Liaison Contacts on Day 3• Middlesex Sheriff’s Office• Virginia State Police• Private Security Company• VDEM
– Regional Coordinator– Hazardous Materials
Officer– WebEOC Entry
• Contaminated land removal service
• Middlesex Sheriff’s Office• Virginia State Police• Private Security Company• VDEM
– Regional Coordinator– Hazardous Materials
Officer– WebEOC Entry
• Contaminated land removal service
• Federal Aviation Administration
• National Transportation Safety Board
• Airplane Manufacturer• Engine Manufacturer• Airplane Removal
Service• Political Representatives
• Federal Aviation Administration
• National Transportation Safety Board
• Airplane Manufacturer• Engine Manufacturer• Airplane Removal
Service• Political Representatives
Crash the Airplane in the River Crash the Airplane in the River
• Lancaster County– Fire, EMS, Law Enforcement
• Virginia Marine Resources Commission
• VA Department of Game and Inland Fisheries
• Department of Environmental Quality
• US Coast Guard
• Lancaster County– Fire, EMS, Law Enforcement
• Virginia Marine Resources Commission
• VA Department of Game and Inland Fisheries
• Department of Environmental Quality
• US Coast Guard
Lessons LearnedEnsure the Well-Being of Responders
Lessons LearnedEnsure the Well-Being of Responders
Traumatic situationEnsure there is a process to follow-upFire, EMS, Law EnforcementCritical Incident Stress Debriefing
GroupIndividual
Traumatic situationEnsure there is a process to follow-upFire, EMS, Law EnforcementCritical Incident Stress Debriefing
GroupIndividual
Lessons LearnedEstablish a Strong Command Presence
Lessons LearnedEstablish a Strong Command Presence
Establish Command immediatelyRanking Officers from each agency should
collaborate immediatelyLaw Enforcement to establish a Hard PerimeterExpand the Command Staff as neededEstablish the General Staff as needed Consider a Unified Command Structure
Establish Command immediatelyRanking Officers from each agency should
collaborate immediatelyLaw Enforcement to establish a Hard PerimeterExpand the Command Staff as neededEstablish the General Staff as needed Consider a Unified Command Structure
Lessons LearnedUtilize a Unified Command Structure
Lessons LearnedUtilize a Unified Command Structure
Unified Command should be considered when multiple discipline agencies arriveFireEMSLaw Enforcement
Determine lead agency due to prioritiesDetermine Operational Periods
Unified Command should be considered when multiple discipline agencies arriveFireEMSLaw Enforcement
Determine lead agency due to prioritiesDetermine Operational Periods
Lessons LearnedEstablish a Liaison Position Early
Lessons LearnedEstablish a Liaison Position Early
The Liaison position can ease the burden placed on the Command Structure
Everyone who arrives will wantA front-row seatYour undivided attention
Those arriving fall into two categoriesRequired at the scene (Requested)There to make money (Self-dispatched)
The Liaison position can ease the burden placed on the Command Structure
Everyone who arrives will wantA front-row seatYour undivided attention
Those arriving fall into two categoriesRequired at the scene (Requested)There to make money (Self-dispatched)
Lessons LearnedKeep Political Leaders Well Informed
Lessons LearnedKeep Political Leaders Well Informed
County/City AdministrationElected Officials
Board/City CouncilState Officials
Briefings twice each dayExpect them to arrive at the sceneAssign them an escort
County/City AdministrationElected Officials
Board/City CouncilState Officials
Briefings twice each dayExpect them to arrive at the sceneAssign them an escort
Lessons LearnedEstablish a Documentation Process
Lessons LearnedEstablish a Documentation ProcessOne “Master Contact List” for each function
Liaison and PIO
Capture the following from everyoneOrganizationContact nameCellular phone numberService Provided (Liaison)Action Taken (Media)
One “Master Contact List” for each functionLiaison and PIO
Capture the following from everyoneOrganizationContact nameCellular phone numberService Provided (Liaison)Action Taken (Media)
Liaison Contact LogLiaison Contact Log
Media Contact LogMedia Contact Log
Lessons LearnedComplete a Post Incident Report
Lessons LearnedComplete a Post Incident Report
Training documentCommandUnified CommandOperations
Report for Political LeadersJustification for resourcesGuide for Post Incident Critique
Training documentCommandUnified CommandOperations
Report for Political LeadersJustification for resourcesGuide for Post Incident Critique
Post Incident Report FormatPost Incident Report Format• Overview of the event
• Response
• Rescue/Recovery Operations
• EMS Operations
• Lessons Learned
• Improvement Initiatives
• Preparedness Lessons
• Summary
• Overview of the event
• Response
• Rescue/Recovery Operations
• EMS Operations
• Lessons Learned
• Improvement Initiatives
• Preparedness Lessons
• Summary
Lessons LearnedConcerning the Media
“If It Crashes…They Will Come”
Lessons LearnedConcerning the Media
“If It Crashes…They Will Come”Middlesex is between two Media Markets
Hampton Roads MarketChesterfield Market
An Airplane Crash can be a “High Profile” event for media coverage
Both markets called usBoth markets showed up
Middlesex is between two Media MarketsHampton Roads MarketChesterfield Market
An Airplane Crash can be a “High Profile” event for media coverage
Both markets called usBoth markets showed up
Lessons LearnedEstablish a PIO Position Early(Can Be a Dual Role Position)
Lessons LearnedEstablish a PIO Position Early(Can Be a Dual Role Position)
Expect to be immediately overrun with request for information from media outlets
Establish a central media staging areaLocate as to offer “Great” camera shotsConsider a “Press Conference” formatUtilize Social Media for quick bites of info
Expect to be immediately overrun with request for information from media outlets
Establish a central media staging areaLocate as to offer “Great” camera shotsConsider a “Press Conference” formatUtilize Social Media for quick bites of info
Lessons Learned Multiple Media Release Sources
Lessons Learned Multiple Media Release SourcesInitial Event
Fire/EMSGovernment Jurisdiction
Cause/OutcomeLaw Enforcement
Local, State Police
FAANTSB
Initial EventFire/EMSGovernment Jurisdiction
Cause/OutcomeLaw Enforcement
Local, State Police
FAANTSB
TV Media Outlets ReportingTV Media Outlets Reporting
• WRIC-TV8 - Richmond, VA
• WTVR-TV6 - Richmond, VA
• WWBT-TV12 - Richmond, VA
• WAVY-TV10 - Hampton Roads, VA
• WTKR-TV3 - Hampton Roads, VA
• WUSA-TV9 - Washington, DC
• WSLS-TV10 - Roanoke, VA
• WRIC-TV8 - Richmond, VA
• WTVR-TV6 - Richmond, VA
• WWBT-TV12 - Richmond, VA
• WAVY-TV10 - Hampton Roads, VA
• WTKR-TV3 - Hampton Roads, VA
• WUSA-TV9 - Washington, DC
• WSLS-TV10 - Roanoke, VA
Print Media Outlets ReportingPrint Media Outlets Reporting
• Southside Sentinel - Urbanna, VA
• Daily Press - Hampton Roads, VA
• Richmond Times - Dispatch - Richmond, VA
• Associated Press - Richmond, VA
• Roanoke Times - Roanoke, VA
• Southside Sentinel - Urbanna, VA
• Daily Press - Hampton Roads, VA
• Richmond Times - Dispatch - Richmond, VA
• Associated Press - Richmond, VA
• Roanoke Times - Roanoke, VA
Public Information OfficerPublic Information Officer
• Documentation of all those involved from a Media Perspective can be utilized as a forum for distributing updated information
• Social Media is an easy mechanism to release small bits of information, as well as incident pictures
• Don’t forget to follow-up with the media representatives downstream to produce follow-up preventative stories
• Documentation of all those involved from a Media Perspective can be utilized as a forum for distributing updated information
• Social Media is an easy mechanism to release small bits of information, as well as incident pictures
• Don’t forget to follow-up with the media representatives downstream to produce follow-up preventative stories
Questions / Comments
Mark R. [email protected]
804-654-9659Twitter: @EMMiddlesexVA
Questions / Comments
Mark R. [email protected]
804-654-9659Twitter: @EMMiddlesexVA
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