Mark A. Hernandez, CHST 1 Slide 2 Presentation outline Most
frequent cited standards 2011 Training requirements for General
Industry Other training references: Blooms Taxonomy & ANSI Z
490.1 ASSE Professional Safety Articles on Effective Training
Techniques OSHA Construction Trainer resources and requirements
OSHA Resources 2 Slide 3 Top 10 MFC standards in FY 2011 (1910)
StandardsTotal Violations 1. 19101200 Hazard Communication5,521 2.
1910.147 Lockout/Tagout3,595 3. 1910.305 Electrical, Wiring
Methods3,551 4. 1910.178 Powered Industrial Trucks3,192 5. 1910.134
Respiratory Protection3,125 6. 1910.303 Electrical, General
Requirements2,831 7. 1910.212 - Machine Guarding2,718 8. 1910.132
Personal Protective Equipment1,855 9. 1904.029 Recordkeeping,
Forms1,719 10. 1910.219 Mechanical Power Transmission
Apparatus1,644 3 Slide 4 Training: Pay now or pay later According
to Broad & Newstrom in 1992, an estimated $50 Billion was spent
on formal training, with another $90 120 Billion on structured
training. ASTD estimated in 2010, that US organizations spent
$125.88 Billion dollars on training. 4 Slide 5 OSHAs: VPP Program
Elements In VPP, management, labor, and OSHA work cooperatively and
proactively to prevent fatalities, injuries, and illnesses through
a system focused on: hazard prevention and control; worksite
analysis; training ; and management commitment and worker
involvement. Slide 6 Blooms Taxonomy In 1780 Abigail Adams stated,
" Learning is not attained by chance; it must be sought for with
ardor and attended to with diligence" Although it received little
attention when first published in 1956, Bloom's Taxonomy has since
been translated into 22 languages and is one of the most widely
applied and most often cited references in education. 6 Slide 7
Blooms Taxonomy Creating : can the student create new product or
point of view? Evaluating : can the student justify a stand or
decision? Analyzing : can the student distinguish between the
different parts? Applying : can the student use the information in
a new way? Understanding : can the student explain ideas or
concepts? Remembering: can the student recall or remember the
information? Slide 8 ANSI Z490.1: Criteria for Accepted Practices
in Safety, Health & Environmental Training 1.1 Scope - This
Standard establishes criteria for safety, health, and environmental
training programs, including development, delivery, evaluation, and
program management. 8 Slide 9 ANSI Z490.1: Criteria for Accepted
Practices in Safety, Health & Environmental Training 3.2 The
training program shall, at a minimum, include the following
elements: - training development, including needs assessment, -
learning objectives, - course content and format, - resource
materials, and - criteria for course completion (see Section 4 of
this Standard) 9 Slide 10 ANSI Z490.1: Criteria for Accepted
Practices in Safety, Health & Environmental Training 3.
Training Program Administration and Management: training delivery
by Competent Trainers in a suitable training environment (see
Section 5 of this Standard) training evaluation and a continuous
improvement system 10 Slide 11 Effective training: Case Study (Oil
& Gas) 1. Compelling content: Must be interesting, credible,
and compelling. Lessons learned proved to be significant (relevant
story). Use Adult learning theories. 2. Identify the players: The
Master in the group to act as a narrator for video, describing task
and potential hazards. Source: ASSE Professional Safety: March 2011
11 Slide 12 12 Slide 13 Pareto Principle: Background In 1906,
Italian economist Vilfredo Pareto created a mathematical formula to
describe the unequal distribution of wealth in his country,
observing that twenty percent of the people owned eighty percent of
the wealth. In the late 1940s, Dr. Joseph M. Juran inaccurately
attributed the 80/20 Rule to Pareto, calling it Paretos Principle.
While it may be misnamed, Paretos Principle or Paretos Law as it is
sometimes called, can be a very effective tool to help you manage
effectively. 13 Slide 14 Pareto Principle: How to Implement 1.
Determine which people are the top 20% producers 2. Spend 80% of
your people time with the top 20% 3. Spend 80% of your personnel
development dollars on the top 20% 4. Ask the top 20% to do
on-the-job training for the next 20% (Multiply vs. Growth) Source:
John C. Maxwell 14 Slide 15 Greatest Motivational Principle: People
Do what People See Step 1: I do it. Step 2: I do it and youre with
me. Step 3: You do it and Im with you. Step 4: You do it. Step 5:
You do it and someone is with you. Compounding (Multiplication)
happens when you equip someone who equips someone else. Source:
John C. Maxwell 15 Slide 16 Effective training: Case Study 3. Avoid
Common Mistakes: Do not use professional actors, the CEO for
videos. The worker knows much more about the job than an outsider.
Best choice for the master trainer is the person who looks the part
and speaks with occupational (not organizational) authority.
(Master/Maestro) Use language that is understood by the workers and
is a cultural insider. Source: ASSE Professional Safety: March 2011
16 Slide 17 Engaging Learners: Techniques To Make training stick
The Training Process: According to Kline (1985): [T]raining
emphasizes the psychomotor domain of learning. Training that is
done in the cognitive domain is generally at the knowledge level or
lower part of the comprehension level. Education, on the other
hand, teaches a minimum of psychomotor skills. It concentrates
instead on the cognitive domain, especially the higher cognitive
levels. (ie. High comprehension & above) Source: ASSE
Professional Safety: August 2011 17 Slide 18 Engaging Learners:
Techniques To Make training stick Adult Learners retain: 20% of
what they read and hear 40% of what they See 50% of what they Say
60% of what they Do (People do what people See) Building Rapport:
(Connecting) 38% Tonality 55% Physiology 7% Words Source: ASSE
Professional Safety: August 2011 For Trainer : 18 Slide 19 Engaging
Learners: Techniques To Make training stick 1.Talk: All kinds:
monologues, dialogues, discussions, debates, interviews promotes
creative and critical thinking. Lecturing is the most common form
of training only 20% what is heard is retained. 2. Role Playing:
Based on believability of scenario and participants -will gain life
& interpersonal skills. Source: ASSE Professional Safety:
August 2011 19 Slide 20 Engaging Learners: Techniques To Make
training stick 3. Group Projects with single response: Break-out
into 3 or 4 groups, give a scenario with same question, ea. group
responds to 2 questions, and has a time-limit for answers. Each
group will deliver their responses. 4. Group Project with
Individual responses: Similar to 3., with instructor choosing one
person and each person writes their own answers. Source: ASSE
Professional Safety: August 2011 20 Slide 21 Engaging Learners:
Techniques To Make training stick 5. Group Examination: Each group
has a different scenarios and questions, each group give outcomes.
6. Accelerated Learning: A combination of games or activities which
involves imaginary and all of the senses in order to create a rich
memorable moment (ex. Bingo). Source: ASSE Professional Safety:
August 2011 21 Slide 22 Engaging Learners: Techniques To Make
training stick 7. Student Demonstrations: Show what they know:
Allow students who know or are proficient in a specific area
(Maestro/Master) and allow that person the opportunity to show
their proficiency by allowing five minutes to demonstrate skill. 8.
Peer Coaching: One-on-One: observe work and give positive feedback
Source: ASSE Professional Safety: August 2011 22 Slide 23 Engaging
Learners: Techniques To Make training stick 9. Guided Discussions:
This method is useful when a trainer is trying to help students
develop their ability to asses a situation and think on their feet
Thinking is the hardest a person can do that is why so few engage
in it. Henry Ford Source: ASSE Professional Safety: August 2011 23
Slide 24 Engaging Learners: Techniques To Make training stick 10.
Simulations: A training environment set up to produce a
comprehensive workplace-like experience. 11. Storytelling: The
single most effective training is telling relevant stories and
having students reflect on them (Blair & Seo. 2007) Reflection
+ Experience = Insight John C. Maxwell Source: ASSE Professional
Safety: August 2011 24 Slide 25 Engaging Learners: Techniques To
Make training stick 11. Storytelling: Cullen (2007) Four types:
Hero Stories : larger than life characters who saves another worker
or prevents a crisis. Villain stories : one who is opposite of hero
and causes the loss of life or crisis. Source: ASSE Professional
Safety: August 2011 25 Slide 26 Engaging Learners: Techniques To
Make training stick 11. Storytelling: Cullen (2007) Four types:
Adventure stories : tell of a specific event drama. Fool stories
Fool stories: character who does things wrong and creates loss of
life or crisis. Source: ASSE Professional Safety: August 2011 26
Slide 27 Les Browns 3 step process of giving value in a story a.
Distract: From the present story they are currently listening to
(emotionally, mentally, physically etc.) b. Dispute : Strategy to
have individual back-away from their present limited belief. Having
a good strategy makes you stand out. c. Inspire : To Behave
different differently. Inspire to do more, challenge, think outside
their present thinking add value. Dont simply tell it, Experience
it. Only then will you draw the audience in with you by using your
emotions, tone, and body language. You want to take the audience
there and experience the moment with you thats connecting. 27 Slide
28 Reflection Blooms Taxonomy & ANSI Z490.1 are resources for
developing clear learning objectives and training that is
understood. Create an environment conducive for the employees
growth. Identify Influencers in the group and equip them to
Multiply others. Engage critical thinking and challenge limited
belief systems with any of the groups discussions or questions.
This will also increase communication, life, and inter-personal
skills. Use Storytelling as a way to Inform, Challenge, and Inspire
employees. 28 Slide 29 We is the Key! WE IS THE KEY! 29 Slide 30
Other Resources 1.Everyone Communicates, Few Connect. John C.
Maxwell 2.Tribal Leadership: Levering groups to Build a Thinking
Organization Dr. Dave Logan 3.StandOut Marcus Buckingham 4.Blooms
Taxonomy: http://www.odu.edu/educ/roverbau/Bloom/blo
oms_taxonomy.htm http://www.odu.edu/educ/roverbau/Bloom/blo
oms_taxonomy.htm 5.Les Brown video:
http://tellyourstory.lesbrown.com/fe/11655-how-
to-tell-your-story-series?r=y
http://tellyourstory.lesbrown.com/fe/11655-how-
to-tell-your-story-series?r=y 30 Slide 31 Quotes If you know the
Why, you can live any How Friedrich Nietzsche Leadership is nothing
more & nothing less than Influence John C. Maxwell Trust is the
foundation of Influence Stephen Covey Change is inevitable, Growth
is Optional - JCM Only wet babies like change, the rest of us
resist it Scott Faye People do what People see JCM People dont care
what you know until you show them that you care. - JCM 31 Slide 32
OSHA Training resources Employee training must be provided in a
language that employees understand: https://www.osha.gov/dep/OSHA-
training-standards-policy-statement.pdfhttps://www.osha.gov/dep/OSHA-
training-standards-policy-statement.pdf OSHA Construction training:
http://www.osha.gov/dte/outreach/construction/index.html
http://www.osha.gov/dte/outreach/construction/index.html Intro to
OSHA: http://www.osha.gov/dte/outreach/teachingaids.html
http://www.osha.gov/dte/outreach/teachingaids.html Construction
Focus 4: http://www.osha.gov/dte/outreach/construction/focus_four/i
ndex.html
http://www.osha.gov/dte/outreach/construction/focus_four/i
ndex.html Susan Harwood Grants:
http://www.osha.gov/dte/grant_materials/material_listing_top
ic.html
http://www.osha.gov/dte/grant_materials/material_listing_top
ic.html 32 Slide 33 GHS Compliance Assistance Resources Background
:
http://www.osha.gov/dsg/hazcom/global.htmlhttp://www.osha.gov/dsg/hazcom/global.html
http://www.unece.org/trans/danger/publi/ghs/ghs_rev02/02files_e.ht
ml GHS PPT:
http://www.osha.gov/dcsp/alliances/schc/silk_schc_sept05/index.ht
ml
http://www.osha.gov/dcsp/alliances/schc/silk_schc_sept05/index.ht
ml Interp:
http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_tabl
e=INTERPRETATIONS&p_id=27218
http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_tabl
e=INTERPRETATIONS&p_id=27218 Facts on Aligning :
http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_tabl
e=INTERPRETATIONS&p_id=27218
http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_tabl
e=INTERPRETATIONS&p_id=27218 33 Slide 34 Heat Stress & Fall
Prevention Campaign Heat Stress:
http://www.osha.gov/SLTC/heatillness/in dex.html
http://www.osha.gov/SLTC/heatillness/in dex.html Fall Prevention:
http://www.osha.gov/stopfalls/index.html
http://www.osha.gov/stopfalls/index.html 34 Slide 35 NFPA 70E 2012
video updates NTT: http://www.nttinc.com/free-
resources/webinars/webinar-nfpa-70e-how-2012-
updates-effect-youhttp://www.nttinc.com/free-
resources/webinars/webinar-nfpa-70e-how-2012- updates-effect-you
Loos & Co. Significant Case:
http://www.osha.gov/pls/oshaweb/owadisp.sho
w_document?p_table=NEWS_RELEASES&p_id=2 1327
http://www.osha.gov/pls/oshaweb/owadisp.sho
w_document?p_table=NEWS_RELEASES&p_id=2 1327 35 Slide 36 Safety
Resources Business Case for Safety: http://www.osha.gov/SLTC/eto
ols/safetyhealth/index.html http://www.osha.gov/SLTC/eto
ols/safetyhealth/index.html http://www.osha.gov/dcsp/pro
ducts/topics/businesscase/index. html http://www.osha.gov/dcsp/pro
ducts/topics/businesscase/index. html OSHCON:
http://www.tdi.state.tx.us/wc/s afety/oshcon.html#WrittenProgr ams
http://www.tdi.state.tx.us/wc/s afety/oshcon.html#WrittenProgr ams
Safety Pays: http://www.osha.gov/dcsp/sma
llbusiness/safetypays/index.html http://www.osha.gov/dcsp/sma
llbusiness/safetypays/index.html Slide 37 OSHA Compliance
Assistance Resources Quick Takes:
http://www.osha.gov/as/opa/quicktakes/in dex.html Compliance
Assistance Quick Start: 1910, 1926, Healthcare, & Hispanic
https://www.osha.gov/dcsp/compliance_
assistance/quickstarts/index.html
https://www.osha.gov/dcsp/compliance_
assistance/quickstarts/index.html OSHA Publications:
https://www.osha.gov/pls/publications/p ublication.html
https://www.osha.gov/pls/publications/p ublication.html BLS
Incident Rate calculator:
http://data.bls.gov:8080/IIRC/?data_tool=IIR C Slide 38 Connect
with me: LinkedIn: http://www.linkedin.com/in/mahernandez Facebook:
mark.hernandez Twitter: https://twitter.com/#!/marka_hernandez Mark
A. Hernandez, Certified Speaker, Trainer, Coach
[email protected], 832-597-5474
http://www.johnmaxwellgroup.com/markhernandez/ Lead Yourself &
Multiply Others! Slide 39 Join SPALW Celebrate Hispanic Heritage
Month in September The Safety Professionals and the Latino
Workforce (SPLAW) common interest group would like to offer members
the opportunity to join SPLAW for only $5! In addition to your ASSE
membership join SPLAW to review research, discuss ideas and
suggestions for implementation, network and much more. Join online
and use coupon code 1209SPALW to get your discount. Offer good
through September 30, 2012. Discount is for online orders only and
applicable to new common interest group membership only (not
renewals). Member link:
www.asse.org/JoinGroupswww.asse.org/JoinGroups SPALW website:
www.asse.org/spalwwww.asse.org/spalw
