MARITIME My services for managers and owners - dnv.lv

DNV GL © 2017 28 October 2018 SAFER, SMARTER, GREENERDNV GL © 2017

28 October 2018

MARITIME

My services for managers and owners

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“Baltic Road Show” - 2018

Frode Eriksen – Business Development Manager –region North Europe

DNV GL © 2017 28 October 20182

Agenda

Veracity platform – open and secure


Appendix – Key functionality with screen shots



My DNV GL services, including digital class services, are now part of My services on Veracity, our open and secure industry platform

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EfficientSave time and cost by easy access to our expertise, a wealth of useful maritime information and a wide range of applications supporting efficient ship operations

Open, flexible and secureAccess digital services and data from DNV GL and other third party providers through one single platform - anytime from anywhere and always staying in full control


Fleet Status The core application for ship owners and managers of all vessels with class, SMC or MLC certificates issued by DNV GL

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Access through the webpage

veracity.com or my.dnvgl.com

Now also ready as mobile application

for iOS and Android

→ Check class status

→ Get direct access to technical experts

→ Full library of DNV GL certificates and reports

→ Receive information and alerts on topics relevant to your business

→ Order DNV GL services, incl. surveys

→ Get overview of vessel or fleet-wide PSC performance


Do you need to check class status and order a survey?

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My services Fleet Status is a free service for owners and managers with DNV GL class or management system services

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Fleet Status assists you in planning, ordering and keeping track of class related activities One place to access your fleet’s class status and

other class-related information Book your surveys through our smart and user-

friendly booking functionality Monitor your orderings and status of your fleet’s

surveys and audits in progress


The fleet opening page provides immediate status overview and access to fleet wide functionality

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Days to overdue - Mandatory class and statutory surveys

and audits. If such surveys/audits are overdue,

the vessel class status will also be overdue.

Marked red if less than 30 days

Days to overdue - Other voluntary surveys (e.g.

ILO152). If such surveys are overdue, the vessel class status

will not be overdue.

Short-cuts to vessel specific functionality


The fleet overview provides a map view in addition to the table view (New October 28.)

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Click vessel for status info



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Fleet wide overview of any item such as CC/CA or Bottom survey

to assist in fleet monitoring



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Direct Access to Technical Experts

Cases for the vessel

Direct Access to Technical Experts

Cases for the companyMRV reporting (DCS reporting will be supported late 2018)

DATE works best if you use My services or the My Fleet smartphone app to send us your question.


The vessel page provides access to all vessel specific functionality

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Table or graphical view

Smart scope / window indicators

Conditions, retroactive requirements, memo to owner

and non-conformities inclhistory.

Surveys and follow-up items grouped by certificate


Smart Survey Booking – saving time and money

Reduced travel and overtime cost

Less visits from class:

Less cost for administration and coordination

Less disturbance to operations, both on ship and shore

More efficient and consistent survey execution

Smart Survey Booking (SSB) Proactively notifies customers Proposes a smart survey scope Estimates travel & overtime costs upfront Recommends survey locations

2017 2018 2019

From 16th October 2017 in the My DNV GL service Fleet Status on veracity.com

Benefits

14 For more information: www.dnvgl.com/ssb

http://www.dnvgl.com/ssb


What are the features of Smart Survey Booking?

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ne

Pro-active notificationThe client is pro-actively notified when the best time to order surveys and audits start and warn them prior to expiry

Smart scope proposal The tool will propose smart scope packages with surveys and estimate the time needed to cover the scope

Improved port informationOverview of Approved Service suppliers in each port (Country basis) and providing information if in-water survey can be performed

Upfront cost-estimate Estimated travel and overtime cost of survey combinations for any given port stays based on ETA / ETD

Benchmarking of possible portsBy using automatically calculated cost-estimates and possible scope in each port, the client can compare and benchmark

Efficient preparationsRelevant Survey preparation notes are attached to the survey confirmationTerms and Conditions handled online during survey booking

$

What is SSB?


Survey/audit request Layout with stepwise ordering for better overview (New April 22.)

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3 steps

• Scope

• Port

• Contact info

Messages to user

suggestion of upcoming ports based on integration with 3. party service for container vessels (New August 16.)


The survey request tool calculates time needed and recommends a port with travel cost below EUR 500 and enough time for full scope

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Add more ports if needed to find a recommended one – save costs by fewer attendances


Do you have a technical issue?

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My services DATE brings our technical expertise to your ship - within hours if urgent

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20,000 cases per

year

97% replied

within due time

4.5 of 5 customer

rating

DATE offers access to a pool of technical experts covering all technical disciplines relevant for ship operations Submit your question in My DNV GL and it will be routed

to the right technical expert DATE is manned 24/7 and cases are replied by offices in

Hamburg, Høvik, Piraeus, Singapore and Houston


The fleet overview provides access to all cases as well as direct access to vessel specific cases

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All cases

Vessel with ongoing case (not closed by user)


Case overview with drill down to details

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Drill down to case details

Ask follow up question

Close case to remove it from ongoing ones

Share case with others


Issue and follow up cases on the move with the My Fleet app –you get a message on the phone when case replied

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Easy to attach photos


Do you need class related information, such as your certificates?

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Electronic Certificates – reducing administrationIMO compliant electronic class and statutory certificates

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Always up-to-date, no risk of loss & faulty endorsements/stamps/signatures

Immediate access via My DNV GL service in veracity.com, safe & easy to share

Reduces the administrative burden on all stakeholders

More secure – can be validated on trust.dnvgl.com

2017 2018 2019From 16th October 2017 in the My DNV GL service Fleet Status on veracity.com

Benefits

For more information: www.dnvgl.com/ec

http://www.dnvgl.com/ec


We have currently formal acceptance of our digital solution from 52 flags representing almost 80% of DNV GL’s fleet, incl. Denmark, Norway, Bahamas, Germany, Singapore, Liberia, Marshall Island, Malta and Panama.

Electronic CertificatesFlags accept our digital solution

The success of E-Certs is contingent on its acceptance by the global maritime community. Singapore, Denmark and Norway are optimistic that their use is a game changer that will become the norm in the near future.

Singapore Nautilus 02/2017 No. 39


End of paper chase – IMO compliant electronic certificates

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DNV GL commenced roll out of full scale issuance of IMO compliant electronic class and statutory certificates across its entire fleet on the 15th of October 2017, becoming the first class society to do so

Upon first periodical survey after the roll out date, a set of electronic certificates will be issued, subject to flag acceptance

The early signs are extremely positive including successful experience with more than 300 port state inspections worldwide. Ship owners and managers, as well as flag states and port state authorities, vetting agencies and many other companies now benefit from a paperless class and statutory regime

52 Flags have granted acceptance as on now, more are on the way

See press release, T&R newsletter and DNV GL internet site

https://www.dnvgl.com/maritime/electronic-certificates/flagstates.html

https://www.dnvgl.com/news/the-end-of-the-paper-chase-dnv-gl-to-roll-out-electronic-certificates-across-entire-fleet-102856

https://www.dnvgl.com/news/electronic-class-and-statutory-certificates-experience-from-more-than-10-000-certificates-issued-103733

https://preview.dnvgl.com/maritime/electronic-certificates/index.html


Advantages

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•,

•.

- owners and other stakeholders can save time and money because of a reduced administrative burden

- paper handling is eliminated (printing, scanning, archiving)

- certificates can be easily shared with stakeholders using access codes

- the latest certificates are always made available on Fleet Status portal

- there is no risk of losing a certificate

With electronic certificates from DNV GL,


Electronic Class and statutory certificates issued in 52 weeks

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1200

0

1500

00

CATEGORY 1

>52 WEEKS Ships Certificates

150 000 certificates on >11000 ships400 cert./day or 17 cert./hour….. (each 4 minute a new cert. issued….)

https://preview.dnvgl.com/maritime/electronic-certificates/index.html


Do you want our support on improving your fleet’s PSC performance?

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Port State Control Planner – identifying custom inspection risksSupports you in keeping a clean PSC record

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The PSC Planner gives an overview of vessel or fleet-wide PSC performance,

which can be benchmarked against the IACS-classed world fleet

The app assists the crew onboard to prepare optimally for the next inspection

by highlighting specific areas to focus for the next inspection.

Benefits

2017 2018 2019

From April 2017 as the My DNV GL service PSC Planner on veracity.com

For more information: www.dnvgl.com/psc

http://www.dnvgl.com/psc


Port State Control Planner

Determine inspection likelihood of vessels, and prepare optimally for the next Port State Control inspection

Benefits

– Provides an instant overview of inspection risk for customers’ vessel fleet

– Saves time in preparation for inspections

– Helps to focus on truly important items when entering the port

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How does the PSC Planner work?

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Tailored data for DNV GL customers

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Checklist of top deficiencies

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Do you want to handle class tasks on the move?

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My Fleet app – Handle class related tasks on the move including sharing of documents

Requires a My DNV GL account that has access to Fleet Status

Your company administrator can create individual users

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Fleet and vessel status are available on the move in the My Fleet app

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Motivation and Benefits of remote surveys –Planned for 2019

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Triggers for ordering surveys remotely(Planned for 2019)

When ordering a survey in the customer portal, customers will be asked (prompted) if they would like DNV GL to evaluate whether that survey may be done remotely if:

The survey type is tagged by DNV GL as being possible to handle remotely in general (i.e. typically occasional surveys, documentation based surveys)

The survey is not ordered together with a survey which is excluded from remote surveys, e.g. annual survey, bottom survey etc.

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Remote surveys – General notes(Planned for 2019)

Some surveys will require remote inspection technology for acquiring live evidence by streaming.

– This is evaluated on a case by case basis by DNV GL

– 3G/4G/wifi capability will typically support use of the remote inspection technology using a mobile phone.

Even though you may get a prompt about a possible remote survey, this is no guarantee that the specific survey can really be done remotely.

Example Hull damage:

– Lost anchor => possible

– Collision => not possible

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Do you want our support on fuel consumption and CO2 reporting?

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Fuel consumption and CO2 reporting:EU Monitoring, Reporting and Verification, IMO Data Collection System

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One reporting system – compliance with both EU and IMO requirements

Automated or manual upload of data

Automated data consistency checks, integrated in current Fleet Status

Benefits

2017 2018 2019From January 2018 in the My DNV GL service Fleet Status on veracity.com

For more information: www.dnvgl.com/mrv

http://www.dnvgl.com/mrv


Verification process – two reporting requirements, one system

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EU MRV: IMO DCS:


AppendixSupporting slides covering the functionality in more detail

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Your DNV GL contact info and additional sources of help

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Your name

Support info

Additional information to help you understand the

system


Set up the system- Company administrator- Individual users

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To keep updated on new releases it is useful to set up email notifications on Veracity

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Set up email notification in order to ensure you get updates for the

services you use on Veracity


The company administrator should create individual users so that everyone in the company can benefit from personal services

Add or edit a new user:

– Click the tile Company Administration or access it via My settings in Fleet status

– You may create

– Users with full access

– Users with limited access (one or more vessels, limited time etc.)

Please see the user guide for details

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Typical “non-standard” users supported in the simplified view (New August 16.)

Read only access to documents in the Bookshelf - de select:

– Bookshelf - view and update

No access to Bookshelf - de select:

– Bookshelf - view data

– Bookshelf - view and update

No possibility to request a survey - de select:

– Survey request and jobs - create and view

No access to Approval - de select:

– Access to approval

No access to company's ISM information - de select:

– Company information: Enable access to company audits, NCs and CAPs

No access to vessel audit reports - de select:

– Audit reports - access to section in document page

No access to DATE cases - de select:

– DATE (Direct Access to Technical Experts) -update and view data

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The company administrator can set up sharing of vessels with other companies (New April 22.) This functionality was provided only on request (250 companies)

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Select one or more vesselsSelect one or more

companies to share to

Change or remove existing vessel sharing

The receiving company will experience the same functionality as for their own vessels with the following limitations:

• Bookshelf and Approval are not available

• DATE cases issued by the company sharing the vessel are not available

• Safety management functionality such as corrective action plan handling for the vessel will not be available unless manager also is DOC holder (both sharing and receiving)


Set up “My fleet” and subscriptions to ensure you stay updated and book surveys in due time

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Your name

2. Set up subscriptions

1. Click to make vessel part of My

FleetWe recommend that you as a minimum set up:

• Smart Survey Booking subscription

• Subscription for electronically signed certificates


Subscriptions with improved layout and new functionality for electronically signed documents (New April 22.)

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Choose between

• Email with link to all survey/audit documents (cerificates & reports)

• Individual email for each certificate with the document attached


Fleet & vessel status

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Access and share documents on the move with the My Fleet app

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Predicted dates for certificates issued by the Flag added to the vessel page (New April 22.)

Helps avoid overlooking these surveys since they will now be automatically included as part of the survey request

If the vessel has harmonized surveys, the dates for the corresponding Main Class survey are used as a prediction

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Easy view, download and sharing of documents

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Share all electronically signed certificates via link in email

Share any document as attachment to mail

Electronically signed documents are marked with an additional icon


Digitally signed Document of Compliance for company audits that is available as part of vessel’s certificates as well (New October 28.)

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Document of Compliance replicated to vessel’s certificates


https://trust.dnvgl.comVerify that a digitally signed document is valid

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https://trust.dnvgl.com/


Manage your own documents in the Bookshelf – accessible for your company’s users only

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Add your own documents and follow up items

Share documents by email externally


Submit documents for approval

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Submit and receive documentation for approval

Upload electronic drawings and documents directly in a secure manner and get email confirmation

Get email notification when approval completed and download approved documents

Well suited for smaller alterations and miscellaneous document approvals.

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Some owners/managers benefit from full approval support functionality as in “Classification of Newbuildinig”

Suitable for alterations with significant number of documents for approval

Requires training of the customer and local support to assist

For more info, please see Maritime Super Users on the Intranet

– https://groups.dnvgl.com/sites/maritime-superuser/mydnvgl_documentation/Approval%20-%20vessel%20in%20operation%20-%20customer%20presentation.pptx?Web=1

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https://groups.dnvgl.com/sites/maritime-superuser/mydnvgl_documentation/Approval%20-%20vessel%20in%20operation%20-%20customer%20presentation.pptx?Web=1


MRV

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Vessels with MRV agreement are set up with certificate and survey in NPS

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Reports are uploaded according to the supplied templates (or directly via ECO Insight) with quality check

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Company status

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Company status provides access to functionality related to audits

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NCs and conditions, open and historic

Certificates and audit reports

Corrective action plans, submit and view historic

Request company audit


Monitor status and follow up SMC audits forvessels and company

See an immediate overview of all requests submitted by your company

Status of surveys or audits in progress.

If non-conformities have been issued, you can follow up these in collaboration with our experts in the application.

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Additional applications available on My services

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CYBERSECURITY SELF ASSESSMENT

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In brief

The application will help users to assess relevant questions regarding cybersecurity in a maritime environment (shipping companies, vessels)

Features

The application offers a straightforward way for customers to carry out a self-assessment of their cybersecurity measures, providing an overview of high risk items and the general risk status of maritime assets. It also creates awareness and provides general recommendations on how to eliminate weaknesses and improve resilience against cyberattacks.

Using a questionnaire, users can assess the cybersecurity risk for each process/ system. This includes the loss of data and the availability of software for example.

The application also includes a general overview on cybersecurity.

Benefit

The app provides customers with regular updates on the latest discoveries in the field of cybersecurity and offers an opportunity to assess the status quo of a company/ vessel, identify common weaknesses and plan the next steps ahead

FiS:Fleet Manager, QHSE Manager

Contact: Rossi, Patrick – Maritime Advisory -Hamburg


Ballast Water Management Plan

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In brief

The application will help users to generate a Ballast Water Management Plan and hand it in for approval

Features Easy-to-use step-by-step

template that helps with pre-filled technical information of the particular vessel to generate the Ballast Water Management Plan

Smooth 1-click transition of plan to approval with discounted pricing

Benefit Saves time and effort on

customer and DNV GL side

All relevant vessel data is stored and accessible via My DNV GL

Avoids the need for iterative clarifications

FiS: Superintendent

Contact: Holmvang, Per – Approval -Høvik


MRV Plan

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In brief

The application will help users to generate a MRV Management Plan and hand it in for approval

Features Provides an easy-to-use

step-by-step template that helps with pre-filled technical information of the particular vessel to generate the MRV plan

Smooth 1-click transition of plan to approval with discounted pricing

Benefit Informs holistically

about the upcoming MRV regulation

Saves time and effort on customer and DNV GL side

All relevant vessel data is stored and accessible via My DNV GL

Avoids the need for iterative clarifications

FiS: Superintendent

Contact: Wegener, Niels – Approval -Hamburg


SAFER, SMARTER, GREENER

www.dnvgl.com

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Frode Eriksen – Business Development Manager – region North Europe

[email protected]

+47 97 06 94 02

Documents

MARITIME My services for managers and owners - dnv.lv