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November 27, 2012 bill for MARGIE PHELPSAccount Number 001 1021 048311003Service at 3734 SW 12TH ST

TOPEKA, KS 66604-1731

PO BOX 248871OKLAHOMA CITY OK 73124-8871

MARGIE PHELPSPO BOX 3725TOPEKA KS 66604-7725

(NOT FOR PAYMENTS)PO BOX 3408FT SMITH AR 72913

COX COMMUNICATIONS

Account Number 001 1021 048311003PIN 0716Service at 3734 SW 12TH ST

TOPEKA, KS 66604-1731

continued in News from Cox

Contact Uswww.cox.com 888–438–6673

Bill for MARGIE PHELPSNovember 27, 2012

ACCOUNT SUMMARY as of Nov 27, 2012

Previous Balance $194.83

Payment Received - Nov 10 -211.96

New Charges $211.87

TOTAL DUE BY Dec 12, 2012 $194.74

TOTAL DUE BY Dec 12, 2012 $194.74

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Thank you for being a Cox Communications customer. Please see that payment reaches us by the due date to avoid a Late Payment Charge. TV and Internet payments received after the due date are subject to a $5.00 late fee. Telephone payments received after the due date are subject to a late fee of 2.0% of the current telephone balance.

Save Time! Save Money! Take control! Enroll in EasyPay - once you set it you'll never forget it. Your bill is automatically paid each month on the day it's due. Visit www.cox.com/easypay123 to sign-up.

EasyPayThere's an easier way to pay your Cox bill! With EasyPay you can have your monthly Cox bill paid automatically from the bank or credit card account you choose. Visit www.cox.com for more information.

Page 2 of 4Bill for MARGIE PHELPS November 27, 2012 Account number 001 1021 048311003

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SUMMARY OF CHARGESMonthly Services $178.35Usage Charges 14.97Taxes, Fees, and Surcharges 18.55

NEW CHARGES $211.87

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MONTHLY SERVICES Nov 27 - Dec 26-

BUNDLE SAVINGS Bundled Savings Pak $-15.00Total Bundle Savings $-15.00

TV Cox Advanced TV PreferredIncludes: Faith & Values Pak Cox TV Starter Expanded Service Advanced TV Variety Pak Bonus Pak

$54.39-

DVR/HD Advanced Receiver (qty 3) $23.97DVR Service (qty 3) 30.00HBO 15.00Plus Package 5.00Total TV $128.36

INTERNET Cox High Speed Internet PremierIncludes: Cox High Speed Internet Premier withPowerBoost

$64.99

Monthly Services cont.Total Internet $64.99

TOTAL MONTHLY SERVICES $178.35

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USAGE CHARGESOn Demand/Pay Per View2016: Obama's America Oct 31 $4.994400-Big Miracle (12) Nov 2 4.99The Lady Nov 3 4.99Total On Demand/Pay Per View $14.97

TOTAL USAGE CHARGES $14.97

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TAXES, FEES AND SURCHARGESTV FeesFCC Fees $0.07Sales Tax 12.06Franchise Fee 6.42Total TV Fees $18.55

TOTAL TAXES, FEES AND SURCHARGES $18.55

TOTAL NEW CHARGES $211.87

NEWS FROM COX-

Attention Basketball Fans! NBA League Pass regular seasonpackage is now available with Cox Advanced TV! Ask how you can receive this package and watch up to 40 out of market regular season NBA games per week!

EPIX, HBO & Cinemax Free Previews Coming SoonDuring the Epix preview (January 4 through January 6), customers with Advanced TV will have free access to these channels. During the HBO & Cinemax preview (January 11 through January 14), customers with Advanced TV will have free access to these channels.

EPIX channel [200], HD channel [2200] and EPIX OnDEMAND

Payment optionsOnline: Visit www.cox.com to register for 24-hour online access or make payments to your account.Mail: Detach this coupon and send it with your check or money order. Please include your account number on your check. Make your checks payable to Cox Communications. Allow 7 days for processing.Phone: Call the number listed under the "Contact Us" section on the front of this bill anytime and follow the phone prompts to make a payment using your bank account or credit card.In Person: Visit www.cox.com for a list of Cox Authorized Payment Centers.

Page 3 of 4Bill for MARGIE PHELPS November 27, 2012Account number 001 1021 048311003

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News From Cox cont.(channel 1). Customers with a www.cox.com/tv username and password will have access to EPIX content on Cox TV Online.

HBO and Cinemax channels [401, 402, 403, 404, 405, 406, 407, 408, 409, 410, 411, 412, 413, 414, 426, 427, 429, 431, 437], HD channels [2401, 2402, 2407, 2408] and OnDEMAND (channel 1).

These channels may contain NC-17 or R rated programming. To restrict access to this programming you can use the Parental Control feature on your Advanced TV remote. To request that the channel be blocked completely, please call the number on this bill to speak with a Customer Care representative.

GET READY TO PLAY FAVORITESIt's here. ENCORE PLAY. And with it, customers who subscribe to the Movie Pak with Encore can watch their favorite movies on a computer or mobile device wherever they go. And the good news, it's FREE with a subscription to the Cox Movie Pak featuring ENCORE. Ask your Cox representative about our special offers on ENCORE today.Encoreplay.com

CUSTOMER INFORMATION-

Advance BillingCox Communications bills all customers in advance for monthly recurring charges and in arrears for non-recurring charges such as On Demand/pay-per-view and long distance. Credits or charges for any service changes made during the month will be reflected in the next bill.-When to Pay Your BillPayment in full is due to Cox by the "Due By" date indicated on your statement. If payment is not received by this date, your bill will become past due and may be subject to additional fees such as late payment charges, electronic reactivation fees, or returned check fees. For more information on these fees and all other charges, please visit www.cox.com.

Payment of your Cox bill confirms your subscription to services and the possession of Cox owned equipment listed on your bill.-Understanding Your Cox BillHaving trouble understanding your Cox bill? Visit http://www.cox.com/support for help or contact a customer service representative. Contact information is listed under the "Contact Us" section on the front of this bill.-Electronic Fund Transfer (EFT)When you provide a check as payment, you authorize Cox to make a one time electronic fund transfer (EFT) from your account, using the information from your check, or process your payment as a traditional check transaction. An EFT may debit your account as soon as the same day you make your payment and you will not receive your check back from your financial institution.-Returned Check ChargePayments returned to Cox due to insufficient funds will incur a non sufficient funds fee (NSF) of up to $30.00 or the maximum allowed by state law. The use of a paper or electronic check for payment is your acknowledgement that if your payment is returned, you expressly authorize your account to be electronically debited for the amount of the payment plus any applicable NSF fees. For more information regarding this fee, visit www.cox.com -Closed Captioning IssuesFor issues regarding closed captioning, please contact Cox customer service at the number listed at the front of this bill. If your concerns are not addressed, please contact: S.T. Willis, Mgr of Closed Caption ing, Cox Communications, 1400 Lake Hearn Dr NE,

Customer Information cont.Atlanta, GA 30319; Phone: 1-888-278-6660, Fax: 404-847-6257, Email: closedcaption@cox.com-Billing Dispute and ResolutionIf you have any questions regarding your bill or disagree with any portion of your bill, immediately contact Cox with your concerns. You must contact us no later than 60 days from the bill's due date via the contact information listed on the front of this bill so that Cox can review your account.

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