March of Dimes NICU

Family Support®

Santa Clara Valley Medical Center

march of dimes

Our programs

help moms-

to-be have full-

term

pregnancies

and healthy

babies.

We advocate

to help moms

and babies

get care and

services to

improve

their health.

We research

the serious

problems

that threaten

our babies

and work

on preventing

them.

Our websites

provide

the latest

pregnancy health

information

in English

and Spanish.

We offer

information

and comfort

to families

with a newborn

in intensive

care.

What is it like to be in a NICU?

Staff:•Uncertainty•Joy/Relief•Stress•Fear•Challenging families

Families:•Uncertainty•Joy/Relief•Stress•Fear•Challenging staff

Why do we have this program?

To provide information and comfort to families

To provide staff professional educationTo promote neonatal family-centered

care

March of Dimes NICU Family

SupportNICU FamiliesHospital staff and

administration

Families, patients

Healthcare providers

Optimal outcome

s

Family-centered care*

+=

*Many national rankings and government accreditations require family-centered care benchmarks. Our program satisfies those requirements in the NICU.

What makes up NICU Family Support?

Booklets

Professional Education

Activities and programs

Technical support

Parent Education

TrainingBest practices/evidence base

Coordination of family-centered care

What makes up NICU Family Support?

NICU Family Support Specialists at SCVMC:– Patty Mier

– Brittany Brown

What makes up NICU Family Support?

– Parent Advisory Committee

• NICU staff

• Graduate parents

What makes up NICU Family Support?

Direct Services– Parent Care Kits

– Other materials

– Parent education

– Activities

What makes up NICU Family Support?

Professional Education– Specialists: Gravens Conference,

seminars, etc

– All NICU Staff—access to articles, seminars, webinars (including free CEUs for nurses)

• E.g., Children and Grief, Supporting Dads in the NICU

ShareYourStory.org

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 20130

20

40

60

80

100

120

140Annual Number of Sites and Families

Served

Sites

Families Served (t-housands)

Num

ber

of s

ites

and

num

ber o

f fam

ilies

ser

ved

(in

thou

sand

s)

Broad national reach

California Picture• Children’s Hospital Los Angeles

• Miller Children’s Hospital Long Beach• Rady Children’s Hospital

• Santa Clara Valley Medical Center• Tri-City Medical Center

Print & Web Program:• Riverside Community Hospital

• Lucile Packard Children’s Hospital at Stanford

Core Curriculum Implementation• Two of the five parent hours each month.• Classes may be done in group session or at

bedside. • We will provide the speaker with the

guidelines and all forms needed for each class.

• We will assist in promoting any and all classes.

Our goals for NICU Family Support at VMC

We want to:‒ be someone there for the families to relate

and talk to ‒ help nursing with the families , especially

when they’re busy‒ create an environment where families feel

welcomed and comfortable‒ help with educating families and share with

them our own experiences

Questions?