NLN.ON 2008 Conference

29TH ANNUAL CONFERENCE FOR HEALTH CARE LEADERS AND ADMINISTRATORS

Nursing LeadershipNetwork of Ontario

WESTIN PRINCE HOTEL900 York Mills Road, Toronto, Ontario

March 27 & 28, 2008

NLN.ON 2008 Conference

Sharing leadership innovations, strategies, and research findings that will guide healthcareleaders and administrators in leading change in future healthcare systems.

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THURSDAY, MARCH 27TH, 2008

7:30 am Registration Desk Opens

8:00 am Networking BreakfastGreetings – Minister Smitherman, Minister of Health & Long Term Care (Invited)

9:00 am OPENING KEYNOTE - Mary Uhl-Bien, PhD, Associate Director of Gallup Leadership InstituteExploring Issues in Follower-centered Perspectives on LeadershipDr Uhl-Bien’s research interests include Complexity Leadership Theory, Leader-Member Exchange Theory, relational leadership approaches, reciprocity and social

exchange, self-management, and leading in new organizational forms. She has published in such journals as The Academy of Management Journal, The Journal of

Applied Psychology, The Leadership Quarterly, Journal of Management, and Human Relations. She won the Best Paper Award in The Leadership Quarterly in 2001

for her article on Complex Leadership, co-authored with Russ Marion.

In this keynote session, Mary will share some of her recent cutting edge work at Gallup Leadership Institute focused on an expanded model of leadership -

moving the paradigm of leadership beyond top-down models to include leadership that occurs outside of formal managerial roles and involves using influence to

create positive change in an organization. It draws attention to leadership as a two-way influence process in which followers also play a critical "leadership" role.

This model has been presented recently to multiple groups of practitioners and is receiving very enthusiastic responses including how the model can help in the

area of talent management and succession planning.

10:00 am Refreshment Break

10:30 am CONCURRENT SESSIONS A

A1 WILL THEY STAY? PREDICTING THE PROPENSITY OF NEWLY GRADUATED NURSES TO LEAVE THE JOB AND THE PROFESSIONJessica Peterson, RN, PhD(c), Lawrence Bloomberg Faculty of Nursing, University of Toronto, TorontoLinda McGillis Hall, RN, PhD, FAAN, Associate Professor, Associate Dean of Research and External Relations, Lawrence Bloomberg Facultyof Nursing, University of Toronto, TorontoLinda O’Brien-Pallas, RN, PhD, FAAN, CHSRF/CIHR, National Chair in Nursing Human Resources, Professor, Lawrence Bloomberg Faculty of Nursing, University of Toronto, TorontoRhonda Cockerill, PhD, Professor, Department of Health Policy, Management and Evaluation

The retention of newly graduated nurses is of vital importance to ensure the sustainability of the nursing work force. This presentation reports on a study that

examined the impact of workplace factors and self-efficacy on new nurses’ propensity to leave either their job or the nursing profession.

A2 THE EFFECT OF EMOTIONALLY INTELLIGENT LEADERSHIP BEHAVIOUR ON STAFF NURSES` STRUCTURAL EMPOWERMENT AND ORGANIZATIONAL COMMITMENTCarol Young-Ritchie, RN, MScN, ENC(C), Program Manager, Emergency Services, London Health Sciences Centre, LondonHeather K. Spence Laschinger, RN, PhD, Distinguished University Professor and Associate Director of Nursing Research, The University of Western Ontario, LondonCarol Wong, RN, MScN, PhD, Student, Assistant Professor, School of Nursing, The University of Western Ontario, London

Does emotional intelligence have relevance to nurse leaders and staff outcomes? This session will link findings from a recent research project linking leadership

behaviour to empowerment and commitment in staff nurses. The goal of this session will be to explore how research findings can inform frontline leaders.

NLN.ON 2008 Conference3

THURSDAY, MARCH 27TH, 2008

A3 MAKING e-HEALTH A CLINICAL PRIORITY FOR NURSE LEADERS – THE TRANSFORMATION OF A CHIEF NURSE EXECUTIVE’S TRADITIONAL OPERATIONAL AGENDASally Remus, RN, BScN, MScN, Director, Clinical Informatics, St. Michael’s Hospital, TorontoElla Ferris, RN, MBA, Executive Vice President, Programs and Chief Nursing Executive, St. Michael`s Hospital, TorontoAnne Trafford, RN, BSc, Chief Information Officer

The viability of future health care environments depends on their evolving infrastructures that will support and respond to internal and external e-Health agendas.

One key strategy is in defining and launching new non-traditional structures, partnerships and roles to meet its e-Health agenda.

A4 TRANSFORMING THE PATIENT CARE FACILITATOR ROLEJulie Clarke, RN, BScN, MA(c), Clinical Leader Nursing Professional Practice, Lakeridge Health, OshawaThom Chambers, RN, BScN, MSN, Director Nursing, Professional Practice & Clinical Education, Lakeridge Health, OshawaManon Lemonde, BScN, MScN, PhD, Associate Professor at the Faculty of Health Sciences, University of Ontario Institute of Technology,Oshawa

This is our journey demonstrating the use of a competency framework to enhance the integration of operations and professional practice.

Through leadership development to build knowledge and capacity to address professionalism and leadership development for frontline

nurses. This session illustrates how the knowledge generated can be transferred to other nursing roles.

A5 Network Café Session I: Conflict ManagementFacilitator : Gladys Peachey, RN, BN, MEd, MHSc, PhD, Assistant Professor, Faculty of Nursing, McMaster University, Hamilton

This has been a very popular session for the past few years so the format has been changed to an extended knowledge sharing café time frame.

This interactive session will challenge your understanding of conflict and knowledge of its presence in the work environments of nurses. Through facilitated

discussions, Gladys will include a brief review of the current literature and summarize strategies that could be used to deal with interpersonal conflict.

11:15 am Break

11:30 am CONCURRENT SESSIONS B

B1 CREATING EXCELLENCE IN CLINICAL PRACTICE AND HEALTHY WORK ENVIRONMENTS THROUGH RNAO’S ADVANCED LEADERSHIP FELLOWSHIPGayle Seddon, RN, BScN, Service Delivery Centre Manager, Saint Elizabeth Health Care, North York

The successes, lessons learned and challenges of implementing the RNAO leadership guideline in the community sector will be shared. Conference participants will

learn how education and mentorship promote a healthy work environment and lead to improved client care and job satisfaction for nurses. Furthermore,

transformational leadership strategies will be presented and participants will gain an understanding of how these strategies can be applied to their organization

for succession planning.

B2 DEEP DEMOCRACY—THE ART OF EFFECTIVE DECISION MAKING AND CONFLICT TRANSFORMATIONGeorgina Veldhorst, RN, MSc(N), MBA, Partner, VW Consulting, WestonNancy McNairn, RN, MN, Program Director, Surgical Program, North York General Hospital, North York

In our complex system, we need new ways to tap into the potential for innovation and action. Deep Democracy is a theory and set of tools and approaches for

shifting recurring patterns that block productivity and creativity and for gaining true buy-in and commitment. It enables the leader to recognize early signs of

resistance and approach the conflict and tension—transforming it.

B3 NURSES` DEFINITIONS AND PERCEPTIONS OF ORGANIZATIONAL JUSTICE:HOW THEY INFLUENCE ORGANIZATIONAL COMMITMENTPatricia Mlekuz, RN, BScN, MSc, Nurse Manager, St Joseph`s Healthcare, HamiltonColleen McKey, RN, PhD, CHE, Assistant Professor and Director Leadership and Management Program, McMaster University, Faculty Of Health Sciences, School of Nursing, HamiltonSusan Jack, RN, PhD, Assistant Professor of Nursing, McMaster University, Faculty Of Health Sciences, School of Nursing, HamiltonCatherine Tompkins, RN, PhD, Associate Dean of Nursing, McMaster University, Faculty Of Health Sciences, School of Nursing, HamiltonBrenda Flaherty, RN, BA, MPA, Executive VP of Clinical Operations - Hamilton Health Sciences, Hamilton

The purpose of this study was to explore registered nurses’ definitions and perceptions of organizational justice and how these influence their organizational

commitment in a tertiary care hospital. This presentation will focus on the study design, analysis, findings and conclusions.

Note: This is a double session running from

10:30 am to 12:15 pm

NLN.ON 2008 Conference4

THURSDAY, MARCH 27TH, 2008

B4 DEVELOPMENT OF AN ACCORD ON THE NURSE PRACTITIONER ROLE IN ONTARIO:DEVELOPING MODELS OF INTERDISCIPLINARY PRACTICE THAT ENHANCE PATIENT CAREMary van Soeren, RN, PhD, Course Professor, McMaster University, HamiltonBrenda Fraser, BSc(OT), MSc, Coordinator, Quality Management CollaborativeJane Sanders, MHSc, Executive Director, Nurse Practitioners’ Association of Ontario, TorontoPam Pogue, RN, MScN, Chief Nurse Executive, Trillium Health Centre, Mississauga

Nurse Practitioners are integral to the transformation of the health care system in Ontario. Understanding the potential for the role is important for nursing leaders

to fully utilize this nursing role. We present the outcomes of our work in development of future thinking for this role.

12:15 pm Luncheon - Vanessa Burkoski, Provincial Chief Nursing Officer to bring greetings (Invited)

1:30 pm CONCURRENT SESSIONS C

C1 INTEGRATING HOBIC: ONE LHIN`S APPROACH TO STANDARDIZATIONPatti Tracey, RN, BScN, MHS, Central East LHIN Regional Coordinator, Ministry of Health and Long Term Care, AjaxLiora Krinsky, RN, Nurse Educator, The Scarborough Hospital, ScarboroughLynn Tkac, RN, BA, MHS, Project Manager, Clinical Informatics, Rouge Valley Health System, TorontoChristena Selby, RN, Director Corporate Health Informatics, Lakeridge Health, BowmanvilleDaphne Brine, RN, BScN & ENC(C), Health Informatics and Processes Leader, Northumberland Hills Hospital, CobourgAlison Mahony, RN, BA, Clinical Informatics ConsultantJan Findlay, RN, Team Leader

The purpose of this presentation is to share the implementation experiences and challenges associated with the collection of nursing sensitive outcome measures

within one of the LHINs. Specifically, our experiences with development of a standardized admission and discharge assessment for all acute care hospitals within

the LHIN will be described.

C2 DIVERSE APPROACHES TO BUILDING CAPACITY FOR LEADERSHIPBeverley Simpson, RN, MSc, CMC, Principal, Videre Leadership, TorontoHelga Bryant, RN, MScN, Vice-President and Chief Nursing Officer, Health Sciences Centre, WinnipegSheila Rankin, RN, BN, Director, Human Resources, Annapolis Valley Health, Kentville, Nova ScotiaJulia Scott, RN, MBA, CMC, Principal, Videre Leadership, TorontoEdith Menzies, Chief Nursing Executive, Annapolis Valley Health, Kentville, Nova Scotia

Developing leaders for today and tomorrow is an organizational commitment which is key to success. Diverse approaches are being developed across Canada. Two

approaches to leadership development and the resulting outcomes will be highlighted as well as challenges in integrating and aligning leadership practice with the

business of health care.

C3 EVIDENCE JOURNEYS: BEGIN WITH A CANADIAN SOURCEJeannette Smith, M.Mus., Dip. Journalism, Stakeholder Relations Officer, Canadian Agency for Drugs and Technologies in Health, Ottawa

Responding to the increased need for timely, evidence-based information to support decisions, the Canadian Agency for Drugs and Technologies in Health created

the Health Technology Inquiry Service, a free service that provides decision makers with rapid access to evidence-based information about drugs, diagnostic tests,

medical devices and procedures.

C4 BUILDING SUSTAINABLE NURSING RESOURCES IN RURAL HOSPITALS: RETAINING NEW RECRUITSSue McCutcheon, RN, BScN, MScN, Vice President Clinical Services, Grey Bruce Health Services, Wiarton

As nursing leaders it is crucial to plan for retention of nurses who are newly recruited to our organizations. The audience will increase their knowledge of rural

nursing practice, learn about the implementation of a mentorship program, and hear about the experience of being new to the nursing profession.

C5 Network Café Session II: NURSE LEADERS AND THE e-HEALTH AGENDA Irmajean Bajnok, RN, MScN, PhD, RNAODirector International Affairs and Best Practice Guidelines Programs – Co-Director Nursing Best Practice Research Unit

The RNAO sponsored e-Health and Nursing Network Cafe will provide an opportunity for senior nurse leaders and others to explore

senior nurse leadership engagement in the e-health agenda - why it is important, how you make it happen, and some real time outcomes.

e-Health is every where – come and make sure you're there!

2:15 pm Break

Note: This is a double session running from 1:30 pm to 3:15 pm

Sponsored by

NLN.ON 2008 Conference

“VISIONS & VICTORIES …A JOURNEY OF LEADING”

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The nursing leader of today is engaged in a matrix of man-agement and professional opportunities – often so manychoices to influence, master and balance. The posters areintended to stimulate you with knowledge, experiencesand research in nursing leadership relating to the theme of“Visions & Victories, a journey of leading” that reflect thecurrent and future state of health care.

For a complete listing of poster presentations, please seepages 6 and 7 of this brochure.

THURSDAY, MARCH 27TH, 2008

2:30 pm CONCURRENT SESSIONS D

D1 THE EFFECT OF MENTORING ON LEADERSHIP SELF-EFFICACY IN NURSESMargaret Blastorah, RN, PhD(c), Director - Nursing, Knowledge Resources and Innovation, Sunnybrook Health Sciences Centre, TorontoLinda McGillis Hall, RN, PhD, FAAN, Associate Professor, Associate Dean of Research and External Relations, Lawrence Bloomberg Faculty of Nursing, University of Toronto, TorontoDiane Doran, RN, PhD, ProfessorSouraya Sidani, RN, PhD, Professor

This presentation will report on the initial findings of a prospective study of the contribution of mentoring to leadership self-efficacy in nurses. An overview of the

methodology and preliminary results will be provided. Implications for individual and organization planning, policy and curriculum development, and future

research will also be discussed.

D2 INTERRUPTIONS TO NURSING PRACTICE: HOW ARE NURSES AFFECTED & WHAT CAN BE DONE.Linda McGillis Hall, RN, PhD, FAAN, Associate Dean, Research & External Relations Program Director MN, Lawrence Bloomberg Faculty of Nursing, University of Toronto, TorontoPam Hubley, RN, MSc, Associate Chief Of Nursing Practice, The Hospital for Sick Children, TorontoMargaret Keatings, RN, MHSc, Chief, Interprofessional Practice & Chief Executive Nurse, The Hospital For Sick Children, TorontoCheryl Pederson, RN, MSc, Research AssistantElana Ptack, RN, BSc, Research Assistant Aislinn Hemingway, RN, BSc, Research Assistant Carolyn Watson, RN, BScN, Research Assistant

This presentation will highlight a collaborative and evidence based approach to understanding complex work environments and nurses desire to deliver safe

patient care. Use of action research methodology to answer clinical questions led to the identification of local strategies to improve the number and type of

interruptions nurses faced in their daily activities ultimately improving patient safety and reducing potential for error.

D3 DO OUR PATIENTS AND FAMILIES CARE NEEDS MATCH OUR STAFFING MODEL?Petrina McGrath, RN, MN, Director of Nursing, University Health Network, TorontoRoss Riggs, RN, MN, Manager-Nursing Information Systems

The purpose of this presentation is to provide an overview of how a large academic hospital approached a review of patient/family care needs and environmental

complexity to guide decisions regarding nurse staffing. The guiding framework, tools and process used will be shared in addition to the outcomes of review.

D4 HOW TO SUBMIT AN ABSTRACTSue Munro, RN, BScN, MHSc, CHE, Vice President, First Stage Enterprises, TorontoJane Pickard, RN, BA, MED, MN, The University of Western Ontario, London

Have you thought about submitting an abstract for a conference, were not sure how to proceed, and did not go ahead? Or, you’ve had a great research concept or

institutional project, submitted an abstract, and were not accepted? If you are a first time writer, where do you begin? If you have been rejected, how can you

improve your odds of having your next abstract selected?

This session is a great opportunity to pick up on the “Do’s” and “Don’ts” of a successful abstract submission.

3:15 pm - Poster Reception

4:45 pm This is a long-time NLN.ON Conference “favourite”! An excellent opportunity for you to visit the outstandingposters and network with colleagues while learning about leadership innovations and research which will increase your capacity as healthcare leaders.

NLN.ON 2008 Conference

This is a long-time NLN.ON Conference “favourite”! An excellent opportunity for you to visit theoutstanding posters and network with colleagues while learning about leadership innovations andresearch which will increase your capacity as healthcare leaders.

1 Most Appropriate First Placement;The Ideal Goal at Patient AdmissionGwen Third, RN, BScN, MHSLori Marsall, BScPHM, MHA, CHEThunder Bay Regional Health Science Centre,Thunder Bay

2 Engaging Nursing Leaders in OurJourney of Success - A Sustainability PlanDonna Rothwell, BScNTracy MacDonald, RN, BScN, MBA Niagara Health System, Welland

3 Implementing and Evaluating theNew National Standards of Practice forRehabilitation NursingKarima Velji, RN, PhDSouraya Sidani, RN, PhDMartha Gibson, RN, MS(N)Toronto Rehabilitation Institute, Toronto

4 Open Communication: Dealing withHorizontal HostilityConstance Sunderland, RN, BScN, MA(Ed), CECJudith Gould, BA, MEd Nancy Druick, MEdKingston General Hospital, Kingston

5 Workforce Planning: The Key toSuccessCheryl Anne Smith, MScNThe Ottawa Hospital, Ottawa

6 Improving Continuity of Care: AScope of Practice InitiativeKaren Kirkham, RN, CPMHN(C)Debra Churchill, RN, BScN, MHScNWhitby Mental Health Centre, Whitby

7 Becoming a Nurse: A Review &Synthesis of Qualitative Research onSocialization to the Nursing ProfessionSheri Price, RN, MN, ACNPLawrence Bloomberg Faculty of Nursing,University of Toronto, Toronto

8 Blending An Acute Care NursePractitioner Role with ManagementJo Watson, RN, MScN, ACNPdip, IBCLCDonna Brown, RN MN ACNPdipSunnybrook Health Sciences Centre, Toronto

9 A Journey Toward a Healthy WorkEnvironment: The Saga ContinuesKaren Edgeworth, RN, BScNMarg Atkinson, RN, BA, CHEHotel Dieu Hospital, Kingston

10 More Than What Meets The Eye,Relational Leadership at a ComplexContinuing Care HospitalCatherine Petch, RN, MN, GNC(C)Kathi Catton, RN, MN GNC(C)Deborah Randall-Wood, RN, ACRN, CHPCNToronto Grace Health Centre, Toronto

11 Visions to Victories: A Student’sJourney from Post RPN to BScN GraduateJennifer Law, RPN, BScN studentColleen McKey, RN., PhD. CHE McMaster University, Hamilton

12 Healthy Work Environments – FromBoardroom to Bedside : ImplementingRNAO`s Healthy Work Environment BestPractice Guidelines: A Corporate Prioritywith Practical Example from aCommunity HospitalMaureen Taylor-Greenly, RN, BScN, MHAMelissa Dougherty, RN, BScN, MScN(c)Domenic Ielo, RN, BScNKim McCallum, RNQueensway Carleton Hospital, Ottawa

13 Speak Up! Safer Patient TransferThough Standardized Hand-offCommunicationSheena Schuck, RN, BScN, MNCynthia Harris Mount Sinai Hospital, Toronto

14 Revitalizing Quality Through a ClientSafety Lens: One Community Agency’sApproachHelene Lacroix, RN, BNSc, MScPat Malone, RN, BScNSaint Elizabeth Health Care, Markham

15 Defying the Nursing LeadershipCrisis: A Strategic Succession Plan toRetain Top TalentClaire Mallette, PhDMary Jane McNally, RN, MNEmma Pavlov, MBAJudith Filman, RN, MBAUniversity Health Network, Toronto

16 Impact of Span of Control onManager Leadership Style and StaffNurse EmpowermentVictoria Lucas, RN, BScN, MScNHeather Laschinger, RN, PhDCarol Wong, RN, PhD(c)Bluewater Health, Sarnia

17 Leadership Enhancement: Creatingand Sustaining Leadership Capacity in aSchool of NursingColleen McKey, RN, CHE, PhDCatherine Tompkins, RN, PhDJanet Landeen, RN, PhDMcMaster Univiversity, Faculty of HealthSciences, School of Nursing, Hamilton

18 Leading Change - ElectronicDocumentationKathy Bell, RN, BScN, MHANiagara Region Public Health Department,Thorold

19 In-Patient Psychiatry Embraces NewTechnology to Improve SafetyPaula Reaume-Zimmer, RN, BScN, MSA,CPMHN(C)Catherine McFarland, RN, BA CPMHN(C)Chatham-Kent Health Alliance, Chatham

20 Undergraduate Nursing StudentsEvaluate The “New Graduate Guarantee”Experience in One OrganizationVerla Fortier, RN, BA (Hons), MHScMelanie Heintz, Level 4 Nursing Student Ashley Meharg, Level 4 Nursing StudentPhoung Do, Level 4 Nursing Student Erin O`Connell, Level 4 Nursing Student, Hamilton Health Sciences, Hamilton

21 Collaborative Leadership: Key to Success in Moving Change from Vision toActionSusan Rivers, RN, BScN, MSc, GNC(C)Members of the St. Peter`s Quality PracticeCommitteeSt. Peter`s Health System, Hamilton

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POSTER SESSION & RECEPTION: THURSDAY, MARCH 27TH, 3:15PM

NLN.ON 2008 Conference

22 Capturing Wisdom: An ExperientialApproach to Practice Improvement andIntraprofessional Knowledge TransferMary MacNeil, RN, MScN, CNCCP(C)Christopher Sorfleet, BHScTheresa Humphrys, BAJean Lockett, RNChildren`s Hospital of Eastern Ontario, Ottawa

23 A Partnership Model: Enhancing theApplication of Practice Standards andGuidelines Through CollaborationBetween a Regulatory Body and itsMembersBarbara Czerniawski, RN, BSN, MScNLori Adler, RNMyra Krieck, RN Angela McNabb, RNLinda Levesque, RN, College of Nurses of Ontario, Toronto

24 A Mutual Learning Experience: NewGrads Drive Orientation RedesignElaine Avila, BScNBeverly Waite, RN, BScN, CNCC(c)Beatrice Jackson, RN, MScNLaurie Fowler, RN, BA (Hon)Sunnybrook Health Sciences Centre, Toronto

25 Sustaining Evidence Based NursingPractice Through a Focus onOrganizational Nursing LeadershipStrategiesJanet Cormier, RN, BScN, MADeborah Woods, RN, BScNVersa Care Central Hamilton, Hamilton

26 Understanding the Ideal InpatientUnit Environment Where ProfessionalTeams and Employees Provide Patient-Centered CareCecile Marville-Williams, RN, BScN, MATrillium Health Centre, Mississauga

27 Preparing Tomorrow`s Nurse LeadersToday: Developing Leaders as ManagersPamela Richardson, RN MA(Ed)Nancy Purdy, RN, PhD(c) Humber Institute of Technology & AdvancedLearning, Toronto

28 Pan-Canadian InterprofessionalNursing Education Leadership InitiativeKrista Kamstra, RN, BScNCanadian Nursing Students` Association, Ottawa

29 Innovation, Vision and Leadership byCanadian Hemodialysis UnitsMarni Van Kessel, RN, BScN, CNeph(C)Laurie Pritchard, RN, BScN, CNeph(C)Carolyn Bowman, RN, BScN, CNeph(C)Orillia Soldiers’ Memorial Hospital, Orillia

30 Using a Collaborative Approach toImprove Infection Control Practice in FirstNations Health FacilitiesPat Piaskowski, RN, HBScN, CICJanet Gordon, RNMae Katt, RN, (EC), BNFlorence Tarrant, RN, BN, MPA, MBA, PhD(c)Northwestern Ontario Infection ControlNetwork, Thunder Bay

31 Using Health Needs Assessment toInform Primary Health Care PlanningFlorence Tarrant, RN, BN, MPA, MBA, PhD(c)Janet Gordon RNF. Tarrant & Associates, Halifax

32 Building Management Capacity inFirst Nations Community-Based HealthDirectorsJanet Gordon, RNFlorence Tarrant, RN, BN, MPA, MBA, PhD(c)Sioux Lookout First Nations Health Authority,Sioux Lookout

33 Improving Patient Flow through LeanProcess InnovationsKimberly Storey, RN, BScN, MN, MBA(IP)Royal Victoria Hospital, Barrie

34 Optimizing Scheduling and StaffingPracticesDebra Churchill, RN, BScN, MHScNSheryl McPherson, RN, BScN, MN(c), CHE(c) Whitby Mental Health Centre, Whitby

35 Are Mixed Gender Rooms theSolution to Wait Times?Lesma Bartley, RN, BA (Health Studies)Jennifer Eccles, RN, BScN, North York General Hospital, North York

36 Nursing Professional PracticeEnvironments: Setting the Stage forConstructive Conflict Resolution andWork EffectivenessHeidi Siu Heather K. Spence Laschinger, RN, PhDJoan Finegan, PhDThe University of Western Ontario, School ofNursing, Toronto

37 Environmental Scan: Developing andSustaining Nursing LeadershipSally Dampier, RN, BScN, MMedScPatricia Sevean, RN, BScN, MA(N), MEdMichelle Spadoni, RN, MA(N)D. Shane Strickland, RN, BScN, MScNLakehead University, School of Nursing, ThunderBay

38 An Innovative Approach to theDevelopment of a Nursing BalancedScorecardSamer Abou-Sweid, P Eng, MHSc, CHEKaiyan Fu, RN, MHScElla Ferris, RN, MBASt. Michaels Hospital, Toronto

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“VISIONS & VICTORIES …A JOURNEY OF LEADING”

NLN.ON 2008 Conference8

FRIDAY MARCH 28TH, 2008

8:00 am Breakfast & NLN.ON Annual General Meeting

9:00 am PANEL: NURSE LEADERS: LEADING CHANGE THROUGH INFORMATION MANAGEMENTModerator Peggy White, RN, MN, Program Manager, Health Outcomes for Better Information and Care, Ministry of Health and Long-Term Care

National perspective: Lynn Nagle, Senior Nursing Advisor, Canada Health Infoway Provincial perspective: Dennis Ferenc, Executive Lead, e-Health at the Ministry of Health and Long-Term Care LHIN perspective: Diane Salois-Swallow, CIO & Privacy Officer for Southlake RHC & York Central Hospital & e-health lead for the Central LHINOrganization perspective: Anne Trafford, Chief Information Officer, St. Michael’s Hospitale-Health is an overarching term used today to describe the application of information and communications technologies in the health sector. In Ontario the

e-Health initiative builds from the information needs of both patients and providers. The strategic approach is designed to accelerate e-Health implementation and

to use information technology more effectively within the broader health sector. The key components of the Ontario government's approach to e-Health

implementation are: building province-wide technology infrastructure, developing health care tools and applications, and allowing health information to be shared

more easily. This presentation will examine the challenges and opportunities for nurses in the e-health environment.

Panel members will be asked to respond to the following:

1. How will the interface between new technologies and information systems change the nature and processes of nursing care?

2. What will the impact be across the continuum of care?

3. What are some of the challenges for nurse leaders?

4. What are the opportunities for nurse leaders?

10:15 am Break

10:30 am CONCURRENT SESSIONS E

E1 SUPPORTING INTEGRATION OF INTERDISCIPLINARY CARE THROUGH THE USE OF TECHNOLOGY-ENABLED SYSTEMSCindy Hitsman, RN, BSCN, MHS(c), Director, Business Development, Nutrition & CDM, VON Canada, OttawaJanis Leiterman, RN, BScN, MPA, Director Chronic Disease Management, Best Practices, VON Canada, Ottawa

VON Canada developed innovative suite of services to assist individuals living with CD, and their healthcare providers, to achieve better health outcomes and

reduce demands on scarce healthcare resources. Services involve technology-enabled systems, a focus on self-management and are community-based e.g. telehome

monitoring, creating informed activated patients and proactive providers.

E2 SUPPORTING NURSING`S CONTRIBUTION TO e-HEALTH TO MAXIMIZE QUALITY PATIENT CARE AND OUTCOMESIrmajean Bajnok, RN, MScN, PhD, Director, International Affairs and Best Practice Guidelines Program, RNAO, TorontoLynn M. Nagle, RN, MScN, PhD, President, Nagle & Associates Inc., Toronto

Key Learning Objectives

1. Create awareness among nurse leaders as to the importance of informatics as a key aspect of nursing and health care

2. Propose specific strategies for senior nursing leadership to increase nursing’s adoption of information and communication technologies in health care and

foster nursing’s contribution to the Ontario e-Health agenda

E3 STRATEGIC NURSING RESOURCE ANALYSIS TOOL: AN INNOVATIVE APPROACH TO PROACTIVE HEALTH HUMAN RESOURCE MANAGEMENTDebra Bournes, RN, PhD, Director of Nursing, New Knowledge and Innovation, University Health Network, TorontoRobert Miller, Senior Business AnalystCarolyn Plummer, RN, MHSc, Innovation Project Manager

This presentation describes a comprehensive strategic nursing resource analysis tool designed to help leaders make strategic decisions and to capitalize on the

significant investments in recruitment and retention of nurses being made by the government. Utilization of the tool at various management levels in healthcare

organizations will be discussed.

E4 USING THE RAI-MDS 2.0 TO ENHANCE CARE FOR RESIDENTS IN LONG-TERM CARE HOMES IN OUR PROVINCEPat Ordowich, RN, BSN, MSN, Project Manager, Clinical Support & Best Practices, Long-Term Care Homes Common Assessment Project, TorontoJennifer Ratcliff, BA, CAP, Communications Lead for Continuing Care e-Health Common Assessment and e-Referrals and Access Tracking

Commencing in June 2005 and continuing today, Ontario started a phased ‘Resident Assessment Instrument - Minimum Data Set’ (RAI-MDS 2.0) implementation in

620 Long-Term Care Homes in Ontario. The full suite of tools is being implemented to improve care and generate consistent data to support clinical and operational

decisions.

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FRIDAY MARCH 28TH, 2008

E5 Network Café Session III: GENDER BIAS AND ROLE STEREOTYPING IN NURSING: THE IMPACT AND POTENTIAL EFFECT ON NURSING'S FUTURERudy Pedri, RN, BScN, Manager, Humber River Regional Hospital Beverley Simpson, RN, MSc, CMC, Principal, Videre Leadership

Using a variety of learning tools, personal experiences, and a past, present and future perspective, Rudy and Bev will explore with participants a

number of issues related to female-male gender bias and role stereotyping in Nursing using a Knowledge Café approach.

11:15 am Break

11:30 am CONCURRENT SESSIONS F

F1 TRANSFORMING CULTURE THROUGH CARE PRACTICES AND THE WORKPLACEBarbara Bell, RN, BScN, MN, CHE, Chief Health Professions Officer, West Park Healthcare Centre, TorontoMiranda Kutnjak, BSc, Manager, Quality, Risk and Patient SafetyMargaret Beatty, RN, BScN, MHSc, Vice President Programs and Chief Nurse Executive

Cognizant of the increasing concern for patient safety, the facility developed a framework to strategically address patient safety. Using these strategies, the facility

has made considerable progress in transforming care practices and the workplace. This presentation will showcase the framework and highlight some of the out

comes of implementing the strategies.

F2 FROM NOVICE TO EXPERT – INTEGRATING GENERATIONAL PERSPECTIVESKaiyan Fu, RN, BScN, MHSc, CHE, Director, Nursing Innovation & Change Management, St. Michaels Hospital, TorontoMartine Andrews, RN, MN, APN, Manager, Nursing Education & Academic AffairsKaren Harris, RN, BScN, Registered Nurse, Nurse Fellow & NeuroTrauma Intensive Care UnitElla Ferris, RN, MBA, Executive Vice President, Programs & Chief Nurse Executive

This presentation focuses on one organization’s experience in harnessing the diverse talents of multiple generations to build a productive professional nursing

workforce. Specific programs include: 1) the Nursing Externship, 2) the New Graduate Internship, 3) the Nursing Fellowship, 4) the Nursing Excellence Grant, and

5) the Nursing Enrichment Initiative.

F3 GOING PAPERLESS! SUCCESSFUL STRATEGIES FOR FRONT LINE LEADERS IMPLEMENTING ELECTRONIC DOCUMENTATION SYSTEMSAmanda Thibeault, RN, MScN, Professional Practice Consultant – Nursing, St. Joseph’s Health Care, LondonKaren Dyer, RN, BScN, Director, Primary and Urgent Care

As the health care sector embraces information technology, nursing leaders must be prepared for revolutionary change. This presentation will explore successful

strategies for front-line leaders during implementation of technology on their units. There is relevance to front-line department leaders, and to senior leaders who

support front-line leaders during such a transition.

F4 SUCCESSION PLANNING IN A COMMUNITY HOSPITALBeverley John, RN, BAS, MEd, Vice President Patient Care Services & Chief Nurse Executive, Joseph Brant Memorial Hospital, BurlingtonSue Routliffe, RN, BA Hons, Manager, Maternal & ChildLaura Scott, RN, Clinical Care Leader, Maternal & Child

Members of our Patient Care Services Executive Team embarked on a journey of reviewing, updating and reaffirming our philosophy of care and leadership model

in our organization. Our presentation describes a journey from the perspectives of a Clinical Care Leader, Nurse Manager and Chief Nurse Executive.

12:15 pm 2008 NLN.ON Awards Luncheon (included in your conference fees)An opportunity to recognize the recipients of NLN.ON’s 2007 education scholarships and research awards.

1:45 pm CLOSING KEYNOTE - Tilda Shalof, RN, University Health NetworkThe Making of a NurseTilda has been a caregiver all her life — at home for her family, at work for strangers — but her skills didn’t come easily. From childhood when she

was taking care of her sick parents, to her current position on an ICU team in one of Canada’s largest hospitals, there have always been daunting

challenges and worthy rewards for her work. With her trademark humor, unflinching honesty, and skilled storytelling, Shalof describes to her audience

her experiences on becoming the capable nurse she is today. Her new book, The Making of a Nurse contains stories that are comforting, entertaining, shocking,

funny, heart-warming and heart-wrenching. From hospitals to home care, they provide a glimpse into the real life of a nurse inside and outside of the hidden health

care world.

Tilda is an accomplished author and speaker, she edited a hospital-wide nursing newsletter, conducted a nursing research study, won a journalism award, and

received a scholarship to the Humber School for Writers in Toronto. In 2004, she was nominated by patients and peers for the Toronto Star’s prestigious

“Nightingale Award for Nurse of the Year.”

2:45 pm Wrap-up/Conference Closing

Note: This is a double session running from

10:30 am to 12:15 pm

NLN.ON 2008 Conference10

HOTEL ACCOMMODATION

For our 2008 Conference, NLN.ONwill be again at the outstanding

Westin Prince Hotel900 York Mills Rd., Toronto

Easy to reach from the 401 and the Don Valley Parkway, the Westin Prince is set in a beautiful parkland environment.

Outstanding bedrooms and excellent dining facilities will combine to make this an event to remember!

Plan to stay at the hotel and increase your conference experience. Share with a friend and reduce the costs.

Please call the hotel and make your reservations directly at:

416-444-2511and indicate you will be at the NLN.ON Conference

Special NLN.ON Conference RateSingle or Double $165.00

(Valid until February 27, 2008)

PLANNING COMMITTEE 2008

CONFERENCE CHAIRElizabeth Nemeth, RN, BcN, MN, Healthtech, Inc.

Janet Anderson, RN, BScN, MEd, College of Nurses of Ontario

Lynda Bobinski, RN, BScN, Thunder Bay Regional Health Sciences Centre

Deborah Hansen, RN, BScN, MHS, Halton Healthcare Services

Sara Lankshear, RN, BScN, MEd, PhD Student, Relevé Consulting Services

Sherri Huckstep, BScN, MPA, Victoria Order of Nurses

Gladys Peachey, RN, BN, MEd, MHSc, PhD, McMaster University, School of Nursing

Rudy Pedri, RN, BScN, Humber River Regional Hospital

Susan Roger, RN, MA, Bluewater Health

Maureen Taylor-Greenly, RN, BScN, MHA, Queensway Carleton Hospital

Peggy White, RN, BA, MN, Ministry of Health & Long Term Care

Donna Woodhams, RN, BScN, Rouge Valley Health System

CONFERENCE PLANNERSue Munro, RN, BScN, MHSc, CHE, First Stage Enterprises

V I S I O N

Inspiring, supporting and advocating todayfor nursing leadership tomorrow.

M I S S I O N

NLN.ON is an interest group of RNAOthat inspires, promotes, and influences

nursing leaders and nursing leadership throughinnovation, integration and collaboration.

A Member Interest Group of

R e g i s t e r o n o u r w e b s i t eI t ’ s e a s y a n d c o n v e n i e n t !

w w w . n l n . o n . c a

Additional Information

NLN.ON Conferencec/o First Stage Enterprises1185 Eglinton Avenue EastSuite 104Toronto, ONM3C 3C6Tel: 416-426-7029

or fax: 416-426-7280or email: info.nln.on@firststageinc.com

NLN.ON 2008 CONFERENCE RegistrationConference Fees

&P L E A S E C O M P L E T E & R E T U R N

REGISTER ONLINE!OR

NLN.ON Member? Yes q No q RNAO Member? Yes q No q

Member # ______________________________________________

FINANCIAL ASSISTANCE: Bursaries may be available for Ontario RNs and RPNs from the Nursing Education Initiative, which is funded by the Ontario Ministry of Health and Long-Term Care and administered through RNAO and RPNAO. For additional details, contact RNAO at 416-599-1925 or visit www.rnao.org.

MAIL, FAX OR EMAIL TO:NLN.ON CONFERENCE

1185 Eglinton Avenue East, Suite 104Toronto, ON M3C 3C6

Fax: 416-426-7280 Email: reg@nln.on.ca

COST + GST = TOTAL

NLN.ON/RNAO MEMBER $440.00 + $22.00 = $462.00

RNAO/NON-NLN MEMBER $510.00 + $25.50 = $535.50

NON-RNAO MEMBER $535.00 + $26.75 = $561.75

FULL-TIME STUDENT $195.00 + $ 9.75 = $204.75

PAYMENT

q Mastercard q Visa q American Express

Name on Card ______________________________________

Account ____________________________________________

Expiry __________ Signature _________________________

Payment may be made by personal or institutional cheque ormoney order. Make payable to: NLN.ON Conferenceor use your credit card:

CANCELLATIONPOLICY

A refund will be issued if requested, inwriting, on or before March 14th 2008.A $50.00 administration fee will be levied on all refunds. No refunds willbe given after March 14th 2008.

CONFERENCE FEES

NOTES: NLN.ON GST # R128253010STUDENTS MUST INCLUDE PROOF OF FULL TIME REGISTRATION.

TOTAL VALUEAre you a 1st Time Attendee?

Are you a “New” Leader?

www.nln.on.caUse the website to register

www.nln.on.ca

M A R C H 2 7 T H & 2 8 T H , 2 0 0 8

Name ________________________________________________

E-mail ________________________________________________

Title/Position ____________________________________________

Organization ____________________________________________

Work Address __________________________________________

______________________________________________________

City _______________________ Province __________________

Postal Code _________________ Country __________________

Work # ( ) __________________________________________

Fax # ( ) __________________________________________

Preferred Mailing Address Work q Home q

Home Address__________________________________________

______________________________________________________

City _______________________ Province __________________

Postal Code _________________ Country __________________

Home # ( ) __________________________________________

Delegate registration lists (business information only) will be shared at theconference to encourage post-conference networking unless you specificallyindicate otherwise.

q No, I do not give permission to list my name in the program book

Det

ach

Det

ach

$$

See you there!March 27 & 28, 2008