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FDC Solutions Newsletter
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In This Issue
ISSUE 15 * March 2015
net WORK
SIS Web
Parts Integrator Replacement
FDC Solutions is pleased to
announce the addition of a
new application to our prod-
uct lineup, the SIS Web Parts
Integrator Replacement. The
application is designed spe-
cifically to address the retire-
ment of the SIS Web Parts
Integration component in
DBS/DBSi, filling an im-
portant gap in functionality
for which service technicians
have come to rely on exten-
sively for creating parts lists
while also providing a more
streamlined and user-friendly
experience.
The Integrator Replacement
is built into a larger web
based solution housing full
Shop Requisition functionali-
ty within a new clean and in-
tuitive GUI interface. Users
have the capability to per-
form all essential parts order-
ing tasks through the applica-
tion, and with full DBS/DBSi
integration, orders are placed
in real-time directly within the
dealer business system.
Features:
Simple point-and-click navi-
gation leads directly to the
SIS Web interface where
users can use this applica-
tion in exactly the same
manners which they have
grown accustomed to, such
as:
Downloading parts manuals
Searching information types
Creating parts lists
Ordering parts
Benefits:
A “shopping cart” experi-
ence that provides for easy
checkout and parts order-
ing, including:
Abilities to select freight method and supply delivery instructions
Dealers are encouraged to contact FDC to learn more or coordinate a product demonstration.
Pg. 1
Pg. 3
SIS Web Parts Integrator
Replacement
Dealer Happenings
Service Pro Software
by MSI for Improved
CAT Dealer Field
Service
From the FDC
Employees
Pg. 2 SIS Web Parts Integrator
Replacement
Illustration
SIS Web Parts Integrator Replacement
Illustration
Dealer Happenings ERP Support Select Plan Butler Machinery Fargo, North Dakota Batch Support Thompson Tractor Birmingham, Alabama
PTOS Productivity Pack Kramer Ltd. Regina, Saskatchewan, Canada
Allied Price Upload Wheeler Machinery Salt Lake City, Utah
Ring Power
St. Augustine, Florida
DBSi Advanced Training Accounting Transactions Yancey Bros. Austell, GA DBS Test Environment Refresh Giles & Ransome Bensalem, PA PartStore Promo Code MacAllister Machinery Indianapolis, Indiana
WMS Interface Package Holt CAT San Antonio, Texas
Service Pro Software by MSI for
Improved CAT Dealer Field Service
FDC Solutions and MSI to Demonstrate How Dealers Can
Automate Field Service Management in 2015
As a Dealer, you have complex
needs in the field. Warranty man-
agement, CSAs, preventive
maintenance, scheduling, in-
spections and repair only skim
the surface of what your techni-
cians are responsible for. MSI
and FDC Solutions have worked
together to deliver Service Pro,
integrated with DBS, specifically
for Dealers.
Join us on March 12, at 1:00pm
CST as MSI and FDC Solutions
review What’s New in Field Ser-
vice Management for CAT Deal-
ers in 2015. In this webinar, you’ll
see the latest improvements to
Service Pro, including the best-in-class cloud based back office platform, featuring service con-tract management, automated preventive maintenance, and built-in inspections. Getting ready for NADITA? This webinar is a must for your pre-show plan-ning. Busy season is fast approach-ing, and we want to streamline your service operations before then. Learn about the Service Pro / DBS integration and how it will provide immediate ROI for your CAT Dealership. You can register for this webinar here.
New Additions to Staff
Contact us:
FDC Solutions Inc.
(309) 676-7795
http://fdcsolutions.net
We are pleased to introduce the
newest members of FDC
Solutions.
Ryan Rusk
joined FDC
Solutions in
February
2015. He has
worked with
Caterpillar
dealers doing
technical AS/400 and DBS support
and software installations for over
a decade. Ryan has traveled
throughout the world supporting
the dealers, and was stationed in
Europe for three years while es-
tablishing and supporting the
Gosselies solution center for Cat-
erpillar.
In his role at FDC Solutions, Ryan
will be providing I Series, DBS
technical support, and assisting
dealers with batch functionality.
With his wife Joy, Ryan enjoys
traveling, camping, and taking their
dogs out and about.
Stafford Hall
joined FDC Solu-
tions in February
2015 after a 26
year career at
CAT. During his
tenure, 11+
years were spent
working with the CAT Dealer commu-
nity. He spent six years in the Dealer
Channel Systems department and
was responsible for supporting, train-
ing, designing, and implementing the
DBS Finance module (Coda/IAS) at
CAT dealerships worldwide. A Six
Sigma Certified Black Belt, Stafford
spent five years living abroad in Ge-
neva, Switzerland where he support-
ed dealers in the EAME region work-
ing on various finance projects such
as the conversion to the Euro curren-
cy, DBS/IAS system mergers, and
deploying DBSi’s SAP Finance and
Business Warehouse.
Away from the office, Stafford enjoys
spending time with his wife and kids,