March 2007confidential and propriety

1

NOC Tool Survey Results

April 2007

March 2007confidential and propriety

2

Network State Monitoring Software

N=11• Nagios 5

• Nagios and Custom Software 1

• Intermapper 2

• What's Up 2

• Open NMS 1

• Smarts 1

• Statseeker 1

• Gold 1

• NOCOL 1

• Custom - Palantir 1

March 2007confidential and propriety

3

Data Collection and Measurement

N=10Netflow 5

MRTG 4

Cricket 2

WeatherMap 2

Intermapper 1

SNAPP 1

NMIS 1

Arbor 1

Custom 2

March 2007confidential and propriety

4

Trouble Ticketing

N=10

Remedy 4

Home Grown 2

Footprints 1

ExtraView 1

TrackIt 1

HP Service Desk 1

March 2007confidential and propriety

5

Optical Monitoring

N=7

• CTM 3

• Custom w/CTC for provisioning 1

• Nortel OMEA 1

March 2007confidential and propriety

6

Layer 2 Monitoring

N=7

• Nagios + Custom Software 2

• SNMP 1

• Intermapper 1

• Syslog 1

• Ciscoworks 1

• Custom 1

• Investigating using MRTG 1

March 2007confidential and propriety

7

Layer 3 Monitoring

N=8 • Nagios 1

• Nagios + Custom Software 2

• Intermapper 2

• NetEnforcer 1

• Inmon 1

• InfoVista 1

• Arbor 1

• Syslog 1

• Ciscoworks 1

• stats.uen.org 1

March 2007confidential and propriety

8

Custom Software

• FLR - Custom scripts for bgp prefix counts, interface counts, switch flow counts, backplane utilization, fabric errors on 1 minute intervals

• MOREnet – Palanter

• Utah Education Network – stats.uen.org

• Global NOC