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8/12/2019 Marc Amblard - ACHIEVING EXCELLENCE
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What strategy for EFQM
Marc Amblard
October 23, 2013
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Unstable economic environment
S&P500Source:Yahoo
Ratherstablegrowthtodeep
disruptions
2013EFQM
1950 2000 2013
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Faster adoption of new technologies
Source:smartplanet.com
65%oftheAfricanpopulationin10yrs
2013EFQM
650m
10yrs
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and it goes faster and faster
50%
50%ofalliPhones,iPads &iPodTouchesin100hrs
100hrs
2013EFQM
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Anewparadigmaffecting
2013EFQM
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A generational shift
Generation 2.0
2013EFQM
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even deeper for the next one
Generation ZDigitalnatives
2013EFQM
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2013EFQM
Explore,segment,adapt,...
Bigdata...
Data, Information, Action
CollectiveknowledgeSocialmedia,socialCRMNewtechnologies
Innovate,educate,Test,promote,recruit,..Create,personalize,share,
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Huge opportunities requiring agility
Finally,ininnovation,wework
with120000LEGOfansacrosstheworldtoinnovatenewproducts
alongsideour120orsodesigners.
CEOofLEGO
2013EFQM
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WhatcanEFQMdo?
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The EFQM Excellence Model
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OurVision:AworldstrivingforsustainableExcellence.
OurMission:AsaEuropeanfoundation,weinspireorganisationstoachievesustainableExcellencebyengagingleaderstolearn,shareandinnovateusingtheEFQMExcellenceModel.
2013EFQM
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Ourstrategy?
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2013EFQM
Expand Footprint of Excellence
uild awarenessCommunicate
onAward&Recognitions
SpeakatIndustryevents
Increasewebvisibility
DeployExcellenceinsupplychain
Expandreachwithnewproducts
IncreaseEUvisibility
Change imageFacilitate access
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EFQM Strategy House
162013EFQM
ExpandExcellenceFootprint
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Increase value for our members
HelponyourjourneytowardsExcellence
Learnfromgoodpractices
2013EFQM
What you expect
from EFQM
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Increase value for our members
Share Train
Recognise Assess
MoreGoodPracticeVisits
Morewebinars
AbroaderKnowledge
Base
2500people
trained
500assessments andrecognitions
2013EFQM
Portolio Expansion
Newtrainingsolutions
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192013EFQM
Increase value for our members
IncreaseValueforMembers
ExpandExcellenceFootprint
8/12/2019 Marc Amblard - ACHIEVING EXCELLENCE
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Partner Network & Collaboration
Develop ExcellenceCommunity with
Partners
Codevelop
products
&services
Train,promote+tools,good
practicevisits,
2013EFQM
Networktoincrease local
penetration
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EFQM Strategy House
212013EFQM
DevelopPartnerNetwork&
Collaboration
ExpandExcellenceFootprint
IncreaseValueforMembers
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Support EU Policy Deployment
ParticipateinEUfundedprojectsaimedatincreasingcompetitiveness
HelptheCommissionandInstitutionsimprovetheirperformance
2013EFQM
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EFQM Strategy House
232013EFQM
ExpandExcellenceFootprint
IncreaseValueforMembers
DevelopPartnerNetwork&
Collaboration
SupportEUPolicy
Deployment
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Developing internal capabilities
takingchangeseriously Sharinggoodpractices
withPartners
Workingonimprovementprojects
Resultsareimproving Thejourneygoeson
R4E: from3*to4*AnewwebsitetosupportyourjourneytoExcellence
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OurMission:
InspireOrganisationstoachieveExcellence
EFQM Strategy House
DevelopInternalCapabilitiesDevelopInternalCapabilities
ExpandExcellenceFootprint
IncreaseValueforMembers
DevelopPartner
Network&Collaboration
SupportEUPolicy
Deployment
EnsureSustainableFinancialIndependence
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Thank you!