Manufacturing Skills · PDF fileMSA file: MSA Annual Report 16July2012 website version.docx Manufacturing Skills Australia (Manufacturing Industry Skills Council) ABN 88 006 441 685

MSA file: MSA Annual Report 16July2012 website version.docx

Manufacturing Skills Australia

(Manufacturing Industry Skills Council)

ABN 88 006 441 685

Industry Skills Council Annual Report to DIISRTE

2011 – 2012

MSA file: MSA Annual Report 16July2012 website version.docx page 2 of 24

Annual Report: Section 1

(a) Demonstration of your achievement and the outcomes of the activities identified in your Annual Business Plan

Summarise the overall progress in the achievement and outcomes of the activities identified in Your Annual Business Plan for the reporting period; Describe any major issues or events which have impacted upon Your industries and the achievement of the activities listed in Your Annual Business

Plan: o If these were barriers to the attainment of an activity please identify the barrier, its impact and the actions you took to address or reduce

the impact. MSA is proud of its achievements during the period. Our mid‐year report in December 2011 showed significant progress against the Annual Business Plan items. All aspects of MSA’s work have been satisfactory, with improvements on all fronts. This progress has continued throughout the last part of the reporting period with the exception of one item – the implementation of new software for a Customer Relationship Management system. In the mid‐year report provided in December 2011 MSA provided information against KPI 1 – item 7 – Commence redevelopment based on the design model for TP components. We indicated that delays in the re‐build of TGA to accommodate changes in Training Packages may not occur until well into 2012 and any plans made by MSA for the redevelopment of our Training Packages in the new format were put on hold. This situation has not improved and information to MSA indicates that TGA capability to accommodate the new design model of Training Packages may not occur until the end of 2012 or even further out. Quite clearly this situation places MSA (and other ISCs) in an untenable position regarding any planned changes to Training Packages in the design model. Final details of unit of competency specifications are still being worked through. MSA has shelved any firm work on Training Packages in the new design model. Preparatory work is being undertaken to ensure that all units of competency in Training Packages under review are reformatted into a loose interpretation of the new design model so that future redevelopment work will not have to be entirely undone and reformatted. However, the planned implementation of the new design model in all Training Packages has now effectively been pushed out a further two years or so. MSA is concerned over this delay. We believe that it reflects badly on the performance of MSA and other ISCs when in fact the delay is not of our doing. One area of continuing challenge to MSA is our effectiveness around workforce development. This has been evident in our work under EBPPP, CSIF and now NWDF. Despite having five staff dedicated to workforce development activities, we feel that we are only ‘scratching the surface’. The task of providing adequate workforce development advice and services to manufacturing companies across Australia is to a great extent unmet. Recent experience with the changed guidelines for the NWDF (as opposed to EBPPP) shows that manufacturing firms that are experiencing market and trade difficulties need a greater degree of assistance that is available through the current arrangements put in place by MSA. The provision of adequate workforce development services for manufacturing enterprises has exercised the minds of the MSA Board as well as staff. MSA


intends to improve those services but we do not believe that it can be done easily.

Achievement details for Training Packages for 2011‐2012 1. 10 individual Training Package continuous improvement projects completed and endorsed, resulting in major additions/revisions to the following

packages: ‐ MEA11 (updated package) ‐ PMA08v3 (addition of new electives) ‐ LMF02v7 (updated glass and glazing qualification) ‐ MSA07v7 (addition of new process manufacturing CIV and Diploma) ‐ MSA07v8 (addition of two new boiler licensing units) ‐ MEM05v6 (addition of Vocational Graduate Diploma in Engineering and Jewellery CIV) ‐ MEM05v7 (addition of Certificate III in Engineering ‐ Composites Trade ‐ MEM05v8 (addition of new CAD Certificate IV) ‐ MSS11v2 (inclusion of new Competitive Systems and Practices qualifications) ‐ LMT07v4 (addition of qualification for digitized embroidery).

2. Scoping for two major TP review projects completed and redevelopment work in progress for Furnishing and Metal and Engineering Training

Packages. 3. Successful stakeholder engagement activities implemented for all projects and significant contribution received from industry and RTOs to the

above outcomes. 4. MSA contribution to NATESE project to review TP development standards to accommodate the new design model, and significant contribution to

determining enhancements required to TGA to accommodate streamlining. 5. MSA TP staff and consultants provided with PD regarding streamlining requirements to increase capacity to meet the 2014 timelines.

Achievement details for research work for 2011‐2012 Submissions completed in 2011

MSA response to NSW Manufacturing Industry Action Plan 21/11/2011 o Detailed response provided to NSW government in relation to proposed Manufacturing Industry Action Plan, highlighting skills and training

needs within the industry

MSA submission to NSW Smart and skilled 1/11/2011 o Detailed response provided to NSW government’s review into vocational training funding and provision in NSW

MSA’s response to Skills Australia’s request for support for their scenario planning exercise 1/8/2011 o Detailed response outlining the key issues facing manufacturing in Australia both currently and going forward.

MSA’s submission to the review of the Skilled Occupations List 2012 8/12/2011 o Through consultation with state ITABs and other stakeholders, provided Skills Australia with a detailed analysis of current and projected

skilled occupation shortages


Submissions completed in 2012 MSA submission to the Senate inquiry into the The shortage of engineering and related employment skills 23/4/2012

o Provided a considered response outlining the critical skills shortage currently occurring in the Engineering workforce and examined Government policy implications for that workforce

Overview provided to CEO on the draft Skills Australia Defence Industry Workforce Strategy discussion paper 5/1/2012 o Review of the draft paper with the express purpose of highlighting omissions and errors

MSA response to Skills Australia’s Defence Industry Workforce Strategy Discussion Paper 28/3/2012 o In‐depth response to the completed discussion paper

MSA feedback on the draft Foundation Skills Training Package 21/5/2012 o In‐depth analysis of draft Training Package highlighting major flaws and issues in relation to relevance to the manufacturing sector

Skills Australia 2012 report on the Resources sector skills needs 21/5/2012 o Short one page document provided to BP in relation to the impact that the Resources sector’s skills needs are having on the manufacturing

sector Other research and data support work 2011‐2012

Provided data and information to the CEO for presentations and meetings

Collated data and provided information for the annual Environmental Scan

Provided data and information for Workforce Development Coordinators as required.

Provided data and information for state ITABs and consultants as required

Provided Field of Education codes to TAFE NSW following the release and/or updating of Training Packages

Provided information to consultant undertaking occupations taxonomy project for training.gov.au

Provided the CEO with information in relation to proposed review of the regulation of VET

Provided the CEO with information relating to the changes to funding arrangements for VET in Victoria

Provided input into the scoping of a Certificate IV qualification for the delivery and assessment of foundation skills

Presented on Foundation skills at NSW ITAB TCF industry forum

Provided data and information on the TCF sector in NSW for the above forum

Achievement details for marketing and communications work for 2011‐2012 MSA presentations at events

WELL/LLN Industry Skills Councils and Breakfast Briefings series

Annual Australian Timber Trainers Association/Forestworks Workshop. Topic: MskillsManager and Process Manufacturing WELL/LLN EMPLOYABILITY SKILLS FRAMEWORK Public Consultation

Victorian Engineering TAFE Senate‐Regional Conference. Topic: National perspective on workforce development Support Resources for Foundation Skills Training Package workshop.

AUSFENEX 2011. Topic MSkillsManager for break out session Qualcon 2012


ePortfolios Australia Conference 2011

National WELL Practitioners Conference. Topic: No more excuses – where to from here…. 2012 NESA Practitioners Conference. MSA exhibited and involved with Talking Table run by staff member National Local Government Infrastructure and Asset Management Conference

National Manufacturing Week Conference

Composites Australia Trade night at PARTEC

TAFE NSW Managers Association Annual Conference

Overview of Metal manufacturing sector Australian wide

MSA Annual Conference

Skillex in Sydney and Melbourne. MSA presented Careers in Manufacturing and Myskills MSA Sustainability. Presentation to RTO/ITABs in WA and in Qld

Joint ISC events 2011 ACPET National Conference

AFE Directors Australia Annual Conference

AUSTAFE 2011 Conference

AVERTA conference 2012

NESA Practitioners Conference

Training Provider's Forum WA

MSA attendance at industry events OctoberVET: Skills for whose prosperity

Australian Training Awards

15th AVETRA Conference

Technical Textiles and Nonwoven Association Conference

2012 Workforce Planning Conference

National Adult Language, Literacy and Numeracy Assessment Conference

2012 WorldSkills Australia Refrigeration National Competition, Melbourne

National Manufacturing Week

Manufacturing Skills Queensland Conference and Industry Skills Awards

Skills Tasmania Conference

NCVER Research Forum

Worldskills Australia regional competition in W'gong

Sustainability Launch at MSA conference

Joint ISC conference and Skills Australia

National VET Regulator Amendment Act – Consultations

ISSNO conference

Bi‐Annual National Furnishing teachers conference


National WELL Practitioners Conference. Topic: No more excuses where to from here….

VET Workforce Capability Framework consultations

Media releases National Skills Week

Literacy week

Release of EBPPP report

NWDF

Case studies filmed (to highlight productivity and participation) Capral Aluminium

Volgran

Alsco

SEM Fire and Rescue

Marketing collateral distributed Rural Career and Training Expo ‐ Royal National Agricultural and Industrial Association of Qld

BUSICOMSOLUTIONS

Ai Group Newcastle

Capricorn Trading ‐ for Try a Tradie event and other expos

IMVC for careers expo

Custom Career Directions

TAFENSW

Group Training Assoc. VIC

Maranatha Christian School

TAFE NSW ‐ Wollongong‐ Trades and Technology

Boating Industry Association of NSW Ltd

Contra Deal ‐ Criterion Conferences

Government Skills Australia

Australian Organisation for Quality ‐ Qualcon Conference 2011

AUSFENEX

Sustainability presentation – WA

eLearning Conference

Consultant conducting a PD day for Alan Bartlett Consulting

Connect South. Tasmanian Polytechnic

Corporate Partners

Work Links

Centrelink Career Information

Tasmanian Polytechnic


Townsville State High School

WorldSkills Australia

Try‐a‐trade Tasmania

AMWU

The Royal National Agricultural and Industrial Association of Queensland

Centrelink Palm Beach

Manufacturing Skills Queensland

Achievement details for one of MSA’s outstanding workforce development projects 2011‐2012 Youth At Risk Project

Aims: ‐ assisting to create employment opportunities through training and mentoring support for Youth at Risk, and assisting industry by identifying

sectors where skills are in short supply ‐ identify issues and barriers to youth engagement, to increase the viability of training delivery and increase industry awareness of the critical

need to support and take ownership of their training needs ‐ provide participating companies with young people who are work productive, have increased and relevant skills and who will enhance the

innovative capacity of the workforce

Project partners: ‐ MSA – Project Coordination ‐ BoysTown Job Services – Supply of learners to the project, pastoral care and relevant funding ‐ TAFE NSW – South Western Sydney Institute – Training provision and relevant funding ‐ MEGT – Signing up of learners as apprentices, mentorship and relevant funding

Outcomes: ‐ 6 participants were offered full time jobs at 5 companies ‐ 2 of the participants will be enrolling in the midyear intake at TAFE, and have a 3 month trial with their respective employers


(b) Demonstration of the achievement of your roles and responsibilities against the Performance Measures of the Key Performance

Indicators listed at Attachment A of the 2011‐2014 Funding Agreement KPI 1 – High quality training packages and support materials Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Engage stakeholders and undertake consultations to determine appropriate needs and content of Training Material.

Relevant stakeholders have been identified and consulted;

A variety of consultation methods are utilised;

Differing views are identified, acknowledged and addressed;

Training Material meets relevant quality and equity principles and requirements.

1. Develop and implement a stakeholder communication and engagement plan for training product development

TP project stakeholder engagement and communication plans implemented for all 2011‐2012 projects. Plans in place for ongoing TP projects through to June 2013.

2. Relevant staff and contractors to develop and submit appropriate consultation plan for each project

Consultation plans provided for all projects and published on MSA project pages, with regular progress reports on progress and level of consultation.

3. To promote TP updates through stakeholder communication and engagement plan.

Promotion on TP updates in progress and timed for endorsement dates and availability of products on TGA. Ongoing as continuous improvement projects are completed.

Develop and continuously improve training packages that reflect industry needs, other stakeholder inputs and relevant policy.

Training Packages meet stakeholder requirements;

Processes ensure that Training Package development work is performed in a planned and effective manner;

Changes proposed via cases for endorsement are accepted by the NSSC;

Training Packages meet relevant quality and equity principles and requirements.

1. Seek feedback and input into training package development work

Feedback and input to TP development managed via MSA website and MSkills Updates, in conjunction with targeted communication as per project plans.

2. Maintain and regularly review a continuous improvement plan for all MSA training packages, including embracing the requirements of the new design model

CIP updated April 2012 and extended through to June 2014. All planned work on schedule, with new design model changes incorporated progressively.

3. Undertake a series of projects to update MSA Training Packages and incorporate new design model requirements according to available resources and functionality of TGA

In progress and incorporated into the MSA CIP. Timelines will depend on enhancements to TGA being implemented and available by mid 2013.


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes 4. Commence redevelopment

based on the design model for TP components

Redevelopment commenced for Furnishing and Aeroskills Training Packages ‐ completion will depend on availability of TGA platform. Initial scoping for review of Metal and Engineering Training Package completed. Redevelopment work to commence July 2012. Progressive implementation of new model for remaining 6 packages (MSS11, MSA07, LMT07, PMA08, PMB07, PMC10).

5. All training package review and redevelopment work considers changing employment and occupational needs

Ongoing and is regularly informed by MSA E Scan and other gathered intelligence – underpins all TP development work.

KPI 2 – Responsive workforce development activities Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Work with stakeholders to identify and assist in developing appropriate solutions to address workforce development needs across small, medium and large enterprises and/or including industry sectors and regional and remote Australia.

Industry and enterprises satisfied with the support provided;

Solutions are tailored to meet requirements.

1. Develop a strategy to identify key target sectors/regions within MSA’s coverage using research and stakeholder engagement

Completed, resulting in 5 projects for 2011/12. Has been revised for 2012/13, resulting in some 2011/12 projects continuing in 2013 and number of new projects planned for 2013 year.

2. Identify key workforce needs within identified key target sectors/regions within MSA’s coverage through stakeholder engagement strategies

Always ongoing. Throughout the year, various specific stakeholder needs were identified, including Small Business Skills Set for Furnishing, Skills Sets to cover licensing requirements for aircraft mechanics. Feedback given through continuous improvement register, e‐scan etc.

3. Develop specific projects with stakeholders to provide targeted solutions to identified workforce development needs.

MSAWD001 Increasing Industry Engagement in Formal Training, some progress made with implementation of new composite trades qualifications. MSAWD002 Youth At Risk has progressed well, with disadvantaged youth in Campbelltown area completing training and


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes placed into work. The model approach is now planned for other areas including Western Sydney. MSAWD003 Cross Industry Skills Project. Successful implementation for sewing skills in Victoria. The model is to be evaluated for suitability to other skilled areas. MSAWD004 MskillsManager consultant program. A number of interested consultants have been identified in and around Brisbane. A workshop is planned for later this year. MSAWD005 Careers in Manufacturing. A review of the MSA careers website MakeIt! has been completed and areas for updating/improvement identified. Resource consolidation is occurring over the next few months. Also planned are some pilot school visits to increase uptake of MySkills as well as a Careers Adviser meeting for later in the year. A plan is currently being developed for the establishment of the Manufacturing and Engineering Assessment System (MEAS)

Develop, deliver, promote, evaluate and continuously improve systems, products and services that assist in meeting workforce development needs.

Industry and enterprises are satisfied with the systems, products and services;

Demand for the systems, products and/or services provided, increase over time.

1. Develop and implement a revised strategy for take up of MskillsManager, MySkills and MakeIt! web based products

Refer project MSAWD004 MskillsManager consultant accreditation program and MSAWD005 Increase awareness of manufacturing occupations and trades amongst communities, schools, career advisors by developing a video product.

2. Provide expertise and support to enterprises within scope of MSA resources

Ongoing industry engagement. MSA Industry Coordinators have conducted ongoing visits to scores of enterprises throughout 2012. Support has ranged from advice about qualifications, to advice and assistance with completing EBPPP, and NWDF applications, support using MskillsManager, employer involvement in MSA Youth and Cross Skilling programs, support for regional hubs and networks, gathering information for E‐scan and TP continuous


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes improvement.

KPI 3 – Effective networks and partnerships

Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Build, cultivate and maintain relevant contacts, networks and partnerships. Stakeholders may include: employers and employees and their representatives, STAs, licensing and regulatory bodies, RTOs, the Department, Skills Australia, universities and schools.

Networks are varied, broad, expanding and easily accessed;

Stakeholders are satisfied with opportunities and mechanisms for involvement.

1. Build Customer Relationship Management (CRM) system, including flexibility, capacity, functionality for regular targeted communication

CRM implementation has been problematic, with Microsoft Dynamics software proving to not be very user‐friendly and has caused significant impact on other IT system. Currently at standstill, awaiting independent ITC strategic advice and budget /priorities.

2. Run a series of stakeholder engagement workshops and provide online advice

MSA has finalised an events matrix with the capability to promote all business unit activities for the next 12 months. Foundation Skills Workshops have run throughout April ‐ June 2012 by Research Manager. Ongoing advice provided to external stakeholders for Gov’t initiatives such as NWDF and MSA’s free Workforce Development tools, TP updates etc.

3. Adopt a proactive approach to relationship management through new product promotions coordinator

Recruitment of a suitable person has not been successful. Existing employee is being used to fill part of the role for TP briefings to external stakeholders.

4. Find ways to expand contacts, esp. with respect to conference

MSA has decided to move from annual to biennial conference. Replacing 2012 conference with targeted events for multiple target audiences as per KPI3. Conference purpose/concept is being analysed and a new focus/model will be developed.


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Establish and maintain effective stakeholder engagement strategies and structures such as industry advisory committees, reference groups and other relevant bodies.

Stakeholders are satisfied with their level of engagement with You;

The role of advisory structures are clearly defined and supported by relevant operational documentation.

1. Establish and maintain MSA Board sub‐committees, including identifying relevant membership, and establishing agreed terms of reference for each committee and project as appropriate

June 2012: Committees in place for Training Package review and development. Co‐opted membership regularly assessed for individual projects. New committee and terms of reference established for strategic TP work.

Work collaboratively with other ISCs and Auto Skills Australia

Mechanisms are in place to enable the provision of a coordinated Industry Skills Councils’ view;

Cross industry policy advice provided as necessary;

Cross industry skills development issues identified and addressed.

1. TP development includes liaison with relevant ISCs

Ongoing as part of TP redevelopment. Consideration of use of imported units of competency in all TPs. Involvement in joint ISC Forum Technical Managers Working Group and all ISCs included in email updates. Revised competitive manufacturing quals now Competitive Systems and Practices – where the term ‘manufacturing’ has generally been removed and the units revised to accommodate almost every industry sector. MSA worked with IBSA in the development of ‘Lean Office’ units for these revised quals.

KPI 4 – High quality industry intelligence and advice Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Gather intelligence and provide advice to government, Skills Australia, the NSSC and other stakeholders.

Industry intelligence reflects the current views of a broad range of industry stakeholders;

Advice of industry views, issues and requirements is timely and relevant.

1. Identify opportunities to engage with industry stakeholders to ascertain current views on key issues relevant to manufacturing industry skills and workforce needs.

Research business unit has increased its engagement activities with staff attending conferences with manufacturing, foundation skills or research foci throughout the past 12 months. There have also been several ‘fact finding’ industry visits with Workforce Development Coordinators. Information gathered on these industry visits has been used to inform


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes submissions and presentations and MSA's Environmental Scan.

2. Develop and implement strategies to provide timely and relevant advice to government, Skills Australia and the National Skills Standards Council and other stakeholders

MSA has continued to contribute timely and relevant advice to government, Skills Australia and the National Skills Standards Council and other stakeholders by attending and presenting at conferences, forums and other consultative mechanisms such as submissions and feedback mechanisms. The 2012 Environmental Scan provided an in‐depth analysis of the manufacturing industry and identified several issues and developing trends.

Produce and annual Environmental Scan on your industry sectors.

Environmental Scan meets contractual requirements;

Environmental Scan provides current industry intelligence and identifies industry’s skills issues.

1. Develop a strategy for the collection and collation of data (qualitative and quantitative) that accurately reflects industry trends and views

MSA has developed several strategies to collect and collate data (qualitative and quantitative) that accurately reflect industry trends and views. These strategies are continually being updated and refined to ensure that all data collected is accurate and reflective of industry trends and views.

2. Produce an annual E‐scan that accurately reflects industry trends and views

2012 E‐scan completed on time. Data gathering for 2013 E‐scan in progress.

Establish and implement transparent business practices in relation to conduct of contractual obligations and use of public funds

Financial accounting and reporting systems are in place to enable activities performed under this Funding Agreement to be clearly costed and reported

Activities are undertaken in accordance with the Annual Business Plan

Reports provided under this Funding Agreement are

1. Continue with implementation of CRM

CRM implementation has been problematic, with Microsoft Dynamics software proving to not be very user‐friendly and has caused significant impact on other IT system. Currently at standstill, awaiting independent ITC strategic advice and budget /priorities.

2. Continue with implementation of Risk Management strategy

Risk Management monitoring and reporting systems in place. Detailed Risk Management plan developed and released for all staff and Board. Staff committee and Board Sub‐committee meetings being conducted with regular reviews and Board feedback refining process and risk


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes accurate and meet contractual requirements

appetite.

3. Continue with relevant financial reporting including audit

Continuous and in sound financial standing. Audit provider reviewed and projected costs reduced. No ‘qualified’ audit reports. MSA Board satisfied with all aspects of finances. Upcoming audits projected and budgeted against projects.

4. Maintain procedures for all financial transactions and processing

In place and continuously maintained. Paperless Program first stage currently successfully trialled. Management continuing to successfully refine budgeting and reporting.

5. Regular Board reporting Quarterly reporting to all Board meetings. Exceptions reports provided at least monthly where required. MSA Board satisfied with all aspects of finances and reporting.

KPI 5 – Support for the national training system Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Support the implementation of Training Packages

Services and/or materials that support the implementation of Training Packages are available and actively promoted.

1. Identify target groups for implementation activities in consideration of training and assessment, workforce development and industrial occupational classifications

The ongoing identification of target groups continues in conjunction with the Workforce Development BU and stakeholders.

2. Assess potential impact of TPs on stakeholders through stakeholder engagement workshops

Strategies for assessment currently in development. Further and more comprehensive stakeholder engagement workshops to be developed for 2012‐2013 as ongoing work.


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes 3. Identify barriers to take up and

develop solutions to minimise or remove barriers

Strategies to identify barriers currently in development. Problems identified with RTOs attaining changes in scope for new/updated qualifications are being addressed. Similarly, work is underway to streamline matters such as trade declarations in jurisdictions. SCOTESE decision welcomed in this area.

Promote the national training system.

Utilise and optimise opportunities to promote the national training system.

1. Identify opportunities to be involved with conferences

MSA events matrix has been successful in identifying events where we need to be involved.

2. Hold promotional events and activities such as annual conference

MSA exhibited and presented at a range of key industry conferences and events including AUSFENEX, National Employment Services Associated (NESA) Practitioners Conference, National Manufacturing Week (NMW). MSA participates in the joint ISC Forum Marketing and Communications group and through this collaboration we promotes through media and attend joint booths at expos and events.

3. Provide information via publications

Mskills Update has been moved from fortnightly to monthly newsletter. A redesigned format was developed, based on feedback from stakeholders. The refreshed template has proven to be successful with very positive feedback. Narara Valley High School (central coast, NSW) was used as a focus group during their career lesson Year 11 for development of a national wall chart advertisement.

Engage in the implementation of initiatives that strengthen the national training system.

Responsiveness to and/or effectiveness in implementing specific initiatives as directed by the Department.

1. Develop and maintain intranet listing of initiatives

Intranet site provided – with procedures for site population developed and implemented. This has been very successful with staff uptake and use and it is regularly updated.

2. Conduct regular staff briefings Staff briefings scheduled to coincide with regular management meetings – successfully implemented and continuing


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes 3. Implement systems to

manage govt initiatives such as CSIF, Workforce Development, special projects etc.

Introduction, customization and training around a project management system and a cloud‐based software tool. Early uptake and use across all business units indicates good alignment to business needs. Now used to successfully manage extensive range of varied projects and initiatives.

KPI 6 – Best practice governance and business arrangements Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Maintain a Board of Directors that is aware of, and able to effectively undertake its responsibilities and provide strategic leadership.

Roles and responsibilities of the Board are clearly defined and review processes are in place;

Directors with appropriate skills are appointed;

Effective induction processes for Directors are in place;

Directors have access to professional development opportunities.

1. Maintain and review the MSA Governance Charter

MSA Governance Charter was revised during 2011‐2012 to reflect additional items approved by the Board of Directors related to a more extensive appointment and induction process for Board members.

2. Provide induction for all new Directors

New Directors appointed during the year were provided with induction in accordance with the Governance Charter.

3. Continue with PD for Board members

PD for Directors was provided for some as requested, This was mainly in financial reporting and fiscal management.

1. Hold annual strategic planning session

The Board agreed that a separate planning session would not be held in 2011‐2012 but that business planning would continue using the themes from the current Strategic Plan as well as other matters brought to MSA's attention.

2. Continue objective appointments process for Auto Skills Australia board

Process used is efficient and effective. All ASA board members were re‐assessed and then re‐appointed (for one or two year periods as per the constitution) in late 2011. New appointments were made to replace members who had retired or resigned. All nominations provided by ASA were considered under the prescribed MSA process and all were accepted by MSA.

3. Continue with MSA observers to An MSA observer has attended all meetings of the


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes Auto Skills Australia Ltd Board ASA Board during the period.

Attract, retain and develop staff.

Effective recruitment and retention strategies are in place;

Professional development opportunities are available.

1. MSA staff position descriptions are reviewed and maintained for currency

Renewed review to align with MSA renewed DIISRTE contract, business and strategic plans as well current employment/contractual law. All job roles reviewed at least annually or when undergoing recruitment of new staff. Further development and refinement of specifics of critical skills and knowledge.

2. Recruitment procedures refined and documented

Further work to holistically align all HR material to MSA strategic focus and capability and capacity to deliver on contract KPI’s –including further work on clarifying critical aspects of roles and addressing of selection criteria. Training and management implementation of revised recruitment procedures and documents currently completed. Recruitment packages currently in use and feedback provided for review.

3. Staff PD identified and provided MSA commenced a review and overhaul of performance review. New model in development that reflects industry best practice. Strategic approach adopted by management to better align with MSA deliverables, need and budget constraints.

Identify risks and develop risk management strategies.

Risk management plan details current and emerging risks and identifies appropriate mitigation strategies.

1. Continue refinement of MSA Risk Management plan

Operational staff committee and Board Sub‐committee has good oversight of implementation on upgrades and changes, including risk response plans and ranked risk. Linkage with new project management tools provides further assistance and benefit in monitoring risk and targeting improvements. Fresh culture of risk awareness has developed at staff and Board levels.

2. Implement new facets of the plan when developed and approved

New Risk Management Plan developed and all staff and Board made aware. Further refinement in identifying and developing risk responses appropriated to the organisation. Targeted risk


Roles and Responsibilities Performance Measures MSA Activities MSA Achievements and Outcomes areas and response plans currently developed for implementation. Greater sophistication in reporting developed.

Establish and implement transparent business practices in relation to conduct of contractual obligations and use of public funds.

Financial accounting and reporting systems are in place to enable activities performed under this Funding Agreement to be clearly costed and reported;

Activities are undertaken in accordance with the Annual Business Plan;

Reports provided under this Funding Agreement are accurate and meet contractual requirements.

1. Maintain current level of business practices including Board scrutiny where required.

Increase transparency through risk management plan and implementation.

2. Continue with current financial accounting and reporting arrangements

Moves to paperless accounting where possible have occurred‐ increase in business units sophistication with budget projections and project management have increase financial awareness and management.

3. Implement ISC Business Plan Implementation of the plan has been monitored and progress reviewed for all items at least each three months, or more frequently where warranted. A simple reporting process has been developed to inform staff and the Board of progress. A further development is now underway to make all of the Business Plan available online for all authorised people to be able to access. This is a 'cloud' based solution and MSA is committed to provide greater access to information and increased transparency wherever possible.


(c) In Kind Support Provided By You in the performance of Your roles and responsibilities under this Agreement

Activity with Whom Timeframe Description Autoskills Australia 2011‐2012 Provide constitutional, policy, financial and administrative tools

and support

ITAB Network Ongoing Organise and support ITAB networks with meetings arrangements

NSWITAB MSA Ongoing Subsidise administrative and operational costs

HAN (hydrocarbon assessor network) Ongoing Provide monthly teleconferencing facilities and cover associated cost for these and attendance and venue for quarterly meetings

Australian Apprenticeships and Traineeships Information Services

24 hours Review sample qualifications

Various stakeholders 12 hrs Promotion of MSS11 WA, SA, Vic, NT Qld at forums Presenter/Host

State ITAB industry network 40 hrs Participant/contributor/presenter at meetings WA, SA, Vic, NT Qld

Various stakeholders 40 hrs Promote Mskills manager, Myskills nationally Presenter/Host

Resource development working groups 40 hrs Development of resources for Cabinet Making and Furnishing Participant/coordinator

DEEWR LEC engagement 8 hours and ongoing Promotion of manufacturing and organisation of regional skills meetings

LPG Australia 16 hrs Meetings/consultations requiring input/advice provided by the MSA WDC

Sucrogen/ AMWU/AWU 4 hrs Presentations on role of TPs and units of competency

Weir Minerals 12 hrs Presentations on role of TPs and units of competency

ASQA 6 hrs Provision of advice on units of competence and qualification structures

Electrolux / AMWU / AWU / NUW 3 hrs Presentations on role of TPs and units of competency

DEEWR 6 hrs Assistance and feedback on setting up EBPPP and NWDF database functions

Department of Sustainability, Environment, Water, Population and Communities

12 hrs Advice and research into licensing requirements for end of life automotive and stationary air conditioning/refrigeration equipment

University of NSW 18 hours Assistance with research into The Future of Aircraft Maintenance


Activity with Whom Timeframe Description in Australia

FLAG Industry Integration of e‐learning IRG 36 hrs Committee member, industry adviser, project selection

FLAG e‐portfolio IRG 12 hrs Committee member, industry adviser, application review and selection

Victorian Engineering TAFE Senate committee 12 hrs participant/presenter

Victorian fabrication and welding reference group 12 hrs participant/presenter

Australian Welding Institute 12 hrs Meeting host/secretariat

WELL breakfast meetings and forums 18 hrs Participant/contributor Workforce Development Mgr, Industry coordinator/s

Bendigo industry training committee 6 hrs Presenter/contributor

Ballarat Uni planning day 8 hrs Presenter/contributor

Skillex Sydney 3 hrs Presenter

NESA National Conference 40 hrs Presenter/sponsor booth

Victorian TAFE teachers conference 32 hrs Attendance/presenter

Skillex Melbourne 3 hrs Presenter

AEShareNet & TPA Closure ISC/TVET/DEEWR meeting 3 hrs Attendance/feedback

National Resources Sector Workforce Strategy 6 hrs Review group member

AGGA conference 24 hrs Presenter/ sponsor booth

Skills Victoria 6 hrs Building Trade Pathways VIC consultation

Skills Australia/ DEEWR meeting on National Workforce Development Fund

5 hrs Attendance/feedback

Flexible Learning network conference 2 days Presenter/stand

e‐portfolios conference 16 hrs Presenter/session convener

DFEEST (SA) 5 hrs Consultation on Skills for All and Skills in the Workplace program

Skills Connect workshops 5 hrs Participant/feedback

Australian Foundry Institute 4 hrs Presentation, advice on training options

Refrigeration and Air Conditioning Mechanics Interim Advisory Committee

6 hrs Participant/feedback

Awards presentations e.g. Furnishing, Glass industry awards nights, Hall of Fame awards

30 hrs Attendee, participant


Activity with Whom Timeframe Description Various stakeholders DEEWR funding programs – EBPPP, CSIF, NWDF, Australian Government Skills Connect

At least 80 hours, ongoing Promotion through e‐newsletter, website to all MSA stakeholders to engage in funding programs.

Industry Networks e.g. Hydrocarbons assessors Network, Gladstone Engineering Alliance, Hunter Skills Development Network, Northland Business Alliance

100 hrs, ongoing Workforce development discussions, presenter, contributor, adviser by Workforce Development Mgr, Industry coordinator/s

Associations, union and similar stakeholders. AGGA, AWI, APPEA, PACIA, FIAA, AFI, AMWU, AWU, TCFU, Composites Australia,

At least 100 hrs, ongoing Presentations, advice, participation in meetings and forums by Workforce Development Mgr, Industry coordinator/s

Speaking engagements at various conferences ‐ INSSO, NESA, Qualcon, Policy at the Pub, NSW TAFE, Skills Australia/ISC, TAFE NSW Mgrs, TDA conference, Sustainability WA., Support Resources for Foundation Skills Training Package workshops, MSQ Sustainability workshop, National WELL Practitioners conference, National Manufacturing Week

ongoing CEO and Workforce Development Mgr, Industry coordinator/s speaking at industry related conferences opening address / providing industry expertise / promotion through e‐newsletter and industry events calendar

Training providers and other VET organisations across Australia –TAFEs, GTA, Polytechnics, DEEWR, state departments, schools, JSAs, NESA, Centrelink, Mission Australia.

ongoing Presentations, advice, promotion and discussions around workforce development solutions in meetings and forums by Workforce Development Mgr, Industry coordinator/s

State Training Authorities and State ITBs Ongoing Provision of regular updates on TP content changes and MSA Continuous Improvement Plan. Annual face to face TP CI briefing meetings, all States/Territories.

STA/ISC national meeting 2 days (3 people) Attendance and contribution to meeting activities.

DEEWR/DIISRTE Ongoing Face to face meetings and phone contact to assist with TGA implementation and TP development and policy issues. Provision of advice on department queries and information for ministerials.

Engineers Australia Ongoing Various meetings re MSA proposed national framework for an Associate Degree in Mechanical Engineering, attended meetings to support EA accreditation of TAFE courses, attended launch of EA report.

TAFE NSW/Victorian CMMs Ongoing Assisted with information for implementation of changes to TPs and development of nominal hours.

Attorney General’s Department ½ day Attended meeting and prepared quotation for development of chemical security units of competency.


Activity with Whom Timeframe Description ISC Technical Managers Ongoing Attended working group meetings, provided advice and

comment on TP development issues, Cases for Endorsement and QA processes.

Skills Tasmania 2 days Attended conference, provided feedback.

Skills Australia/ISC conference 2 days Attended conference.

AQF implementation Ongoing Attended PD meetings, provision of feedback.

TAFE NSW Ongoing Field of Education data relating to new qualifications and units of competency

Department of Employment, Training and the Arts QLD 60 hours Statistics and information relating to manufacturing in QLD

Skills Australia 40 hours Submission to Skills Australia’s scenario planning exercise

Skills Australia 50 hours Review of the Skilled Occupations List 2012

NSW Government 80 hours Submission to Smart and skilled – review of the VET system in NSW Submission to NSW Manufacturing Industry Action Plan

Western Australian Industry Training Advisory Boards one day workshop Training relating to gathering of statistical data

Skills Australia 40 hours Submission to Skills Australia’s scenario planning exercise

DEEWR 5 hours Mapping qualifications to NSNL occupations

Australian Food and Grocery Council (AFGC) 2 – 3 hours Statistics relating to women in manufacturing

Auto Skills Australia ongoing Assistance with research and sharing of articles and information

Primary Industries ITAB VIC 2 – 3 hours Assistance with research

University of Technology Sydney ongoing Member of Industry Reference Group for research project into LLN skills of process workers

ISC Well Network ongoing Attendance at meetings, teleconferences, attendance at WELL Breakfast Briefings, contribution and networking via email

Skills Australia 60 hours Review of draft Defence Industry Workforce Strategy Discussion paper

Skills Australia 60 hours Response to Skills Australia’s Defence Industry Workforce Strategy discussion paper

Australian Senate 50 hours Submission to the Senate inquiry into The shortage of engineering and related employment skills

IBSA 70 hours Feedback on draft Foundation Skills Training Package


Activity with Whom Timeframe Description Skills Australia 5 hours Information relating to the impact on skill shortages in resources

sector on the manufacturing sector

IBSA 20 hours Feedback into scoping for Certificate IV qualification for the delivery and assessment of foundation skills

DIISTRE ongoing Feedback on taxonomy upgrade of occupations for training.gov.au

AMWU 5 hours Statistics on training in the Aeroskills sector

NSW Office of Women’s Policy ongoing Attend meeting and participate in ongoing policy development

LGA 7 hours Research and prepare presentation for CEO

State ITABs ongoing Provide research and information as requested.


Documents

Manufacturing Skills · PDF fileMSA file: MSA Annual Report 16July2012 website version.docx Manufacturing Skills Australia (Manufacturing Industry Skills Council) ABN 88 006 441 685