Manufacturing a Connected Enterprise on the Cloud

It’s time for the “NOW” economy

33All aboard for a journey towards smarter enterprises…

Supply ChainTransformation

Strategy & Planning

FinanceTransformation

CustomerExperience

Business Systems& Architecture

CEO VP SCM CIO CFO CMO/CSO

Business Stakeholders

Industry Shift

• NPI• Customer

centricity• Toplinegrowth• M&A• Corebusiness

consolidation• “OneGlobalCo”

• E2Etransparency• Realtimeinformation• KPIs- Speed &costto

deliver• Value chainplanning

&execution• Logistics&WMS

• Process excellence• Technology

enablement• Collaboration• Consolidation&

simplification• Security&

compliance• Information

availability

• Sharedservices• Reporting• KPIs– CostofOps• Enterprise

standards• Realtime

information

• ITOenablement• Tradepromotion

management• Social

engagement• Pricing&sales

management

• Recruitment• Benefits• Employee

engagement• Talent

management

Autonomous robots 3D printing

Customer centricity

Internet of Things

SMAC – data analytics

Smart supply chains

Mobility

CHRO

Key ask | Building future enterprises

4

Key elements | Digital strategy of futuristic enterprises

BackOffice

MiddleOffice

Front Office

Organizations are increasingly leveraging enterprise cloud platforms to transform their digital core

User Experience

Multi-Channel & Mobile First

Automation & Real-time Capability – Micro Services

Optimization (Cloud)

Intelligence

Integration

Strengthen the Plumbing

Standardization

Niche Solutions (eg - Tier-2 ERP)

Top Cloud Platforms

Digital Content

Digital Asset

Digital Rights

Consolidation

5

Completeness of vision | Future enterprise

IoT - Analytics Platform as a ServiceImproved asset utilization & optimization by manufacturing intelligence tools, driving improved reliability,

and predictive maintenance

IOT IntegrationPerfect Order

Orchestration -information presented for

upsell opportunities

NPIFaster time to market

Brilliant FactoryLower TCO by easier

technology migration

Big Data & Predictive Analytics

Ability to correlate large volumes of data from key

processes

Cloud ERPPlatform

ConsolidationDriving operations to be more productive, agile

and sustainable

Unified communication platforms – delivering innovative solutions and a differentiated experience

GLORY GLOBAL SOLUTIONS: PROJECT ECHO

Alex Rammal | Chief Information Officer | GLORY Global Solutions

Oracle Open World 17 | San Francisco

7

WE ARE GLORY

© Glory 2017

A GLOBAL LEADER in Cash Technology

CASH: THE GLOBAL PERSPECTIVE

8© Glory 2017

Russia: Cash in circulation up 10% Dec 15 –16

Source: OECD

Europe: Cash represents 60% of transactions in EU28

Source: Cash Report 2016

USA: Cash used for 32% of all transactions

Source: US Fed Nov 16

Brazil: Cash in circulation up 42% Dec 11 – Dec 16

Source: Central Bank of Brazil

China: Cash in circulation up 26.6% Dec 15 -16

Source: OECD

Australia: Overall demand for cash up 6% Nov 15 –16

Source: Reserve Bank of Australia

India: $220Bn cash deposited after demonetisation announcement

Consumers continue to value cash as critical part of the payment mix

OUR INDUSTRIES AND SOLUTIONS

9© Glory 2017

FinancialInstitutions

CIT / Cash

Centers

Retail Gaming

Cash Management and Cost ReductionImproving Customer ServiceRegulatory Compliance

Optimizing the Gaming Cash ChainEnhancing Efficiency in the Cage

Optimizing the Retail Cash ChainPoint of Sale Cash AutomationBack Office Cash Automation

Branch TransformationAssisted ServiceTeller AutomationOptimizing the Back Office

OUR PRODUCTS AND SERVICES

10© Glory 2017

ServicesSoftwareHardware

Assisted Service Teller Cash Recyclers

Deposit Solutions

Note Counters Note Sorters

Coin Solutions

Back Office Solutions

New Technologies

Point of Sale Solutions

Assisted Service Business Intelligence

Device Management

Resource Planning

Retail Cash Management

Serial Number Management

Teller Connectivity

Vault Management

Professional Services

Maintenance Services

Managed Services

Glory Worldwide

GLOBAL PRESENCE

11© Glory 2017

Business in over

100countries

R&D investment:

7%of Revenue

9,000+ employees

Direct Operations

Business / Sales Partners

Distribution Centers

Manufacturing

Repair Centers

Revenue Split

Glory Global Solutions Revenue

Glory Group Revenue Growth

FINANCIALLY STRONG AND STABLE ORGANISATION

12© Glory 2017

¥223bn($2bn)

AmericasEMEA

OEMChina

Asia

Japan

International

Yen

(Bill

ions

)

A CENTURY OF TRANSFORMATION | FUNDAMENTALLY CHANGING THE WAY MONEY MOVES

13© Glory 2017

1918 – 1948First 30 Years

1948 – 1980Breakthrough Innovation in

Cash Handling

1980 – 1997Markets, Solutions

Expansion

1997 – 2017Worldwide Cash

Technology Leadership

CUSTOMER EXPERIENCE AT THE HEART OF WHAT WE DO -LEVERAGED BY TECHNOLOGY

14© Glory 2017

Cost-efficient, available and accurate solutions which

manage customers’ everyday cash transaction challenges

Leverage data analytics to protect customers predictively

and proactively

Help customers maximize their ROI through BI tools

Complete customer solution offering lifetime engagement

Quick and effective response to customers’ scheduled and emergency service events

© Glory 2017

REWARDED BY CUSTOMERS, RECOGNISED BY INDUSTRIES

15

57% Global TAU

market share

Source: RBR TABT 17

4000+retailers rely on Glory solutions

1 million+ devices installed

worldwideSource: Glory internal estimate

48 of the world’s top 50 banks

use Glory solutions

Top ProduktHandel

gold award winner

PROGRAMME ECHO

Overview

16

COMPANY HISTORY

17© Glory 2017

CRM

ERP

Field Services

SOA

Transport Management

Supply Chain

OUR PARTNERS

18© Glory 2017

§ Tier 1 solution provider§ Excellent overall functional fit§ Best of breed solution components§ Lower TCO§ Commitment to Road Map

§ Global coverage§ Customer oriented§ Successful deployment track record§ Cost efficient§ Support capabilities

PROGRAMME PRINCIPLES - CLOUD FIRST

19© Glory 2017

Maximise the use of Oracle ‘out of the box’ processes

Echo will improve how we operate, simplifying and accelerating our processes, removing duplication and inconsistencies and reducing costs and risks to our

business

Reduce customizations and complexities through using industry best practice Business Processes

Build common global design by standardizing processes across all regions allowing simple and unified businesses processes across the globe

Look to reduce waste and duplication by automating non-value add tasks

Simplification

Standardization

Automation

1

2

3

Speed Cost Scalability Global Commodity

< 4-year Return on Investment

< Minimize External Capex spend

Deployment in line with Centenary Celebrations

Maximize use of Cloud technology

FUNCTIONAL PROCESS SCOPE

20© Glory 2017

Operations & Inventory

Assembly/Work Order MgtJDE

Inventory ManagementJDE

General AccountingJDE

P2P(Procure to Pay)

P2C(Prospect to Cash)

P2S(Plan to Stock)

R2R(Record to Report)

A2R(Install to Maintain)

Purchase order entryJDE

Prospects & LeadsCRM

Forecasting CRM

Accounts ReceivableJDE

Asset ManagementJDE

Goods ReceiptJDE

Configure, Price & QuoteCPQ

Demand Planning (product & spares)

Demantra

Accounts PayableJDE

Service & Contract Management

JDE

Inventory ManagementJDE

Order EntryJDE

Supply Planning (product & spares)

ASCP

General LedgerJDE

Service BillingJDE

Accounts PayableJDE

Order PromisingGOP

Inventory ManagementJDE

Month End ClosureJDE

General AccountingJDE

Inventory ManagementJDE

General AccountingJDE

Group Consolidation & Management Reporting

(Hyperion)

Field Service Mobility(OFSC)

Pick, Pack, ShipJDE

Advanced TransportationOTM

Invoicing & General Accounting

JDESales Cloud(OSC / CRM)

Configure, Price & Quote

CPQJD Edwards

Value Chain Planning (VCP /

Demantra / ASCP)

Field Service Cloud

(OFSC)

Hyperion(HFM)

Later PhasesOTM / PBCS

Marketing Cloud(OMC / Eloqua)Key

FUNCTIONAL PROCESS SCOPE

21© Glory 2017

OracleSaaS

OraclePublicPaaS/IaaS

SoA IntegrationLayer

MarketingCloud(Eloqua) SalesCloud CPQCloud FieldServiceCloud

(ToA)

EDQJDEdwards 9.2

Demantra

OTM/GTM PBCS/EPRC

PIM(ProductHub)

SalesCloud

GGSHosted

HFMHFMHFMHFMHFMLegacy

ERPASCP

3rd Party

Banks

Japan

3PL

Other

ECHO HIGH LEVEL TIMELINE

22© Glory 2017

UK Pilot: 2017 Q1

France / Benelux: 2017 Q4

Spain / Portugal: 2017 Q4

Germany / Switzerland:2018 Q2

Australia Hub: 2017 Q4

Singapore Hub: 2018 Q1

India: 2018 Q3

Hong Kong: 2018 Q2

China: 2018 Q3

North America Hub: 2018 Q2Brazil: 2018 Q3

LESSONS LEARNED

23© Glory 2017

§ Become more Agile§ More versatile with our business processes

§ IT skills need to change, Vendor / Commercial Management and Business Relationship rather than just Technical

§ Get better at Influencing roadmap§ Clear internal strategy – when is Cloud

acceptable?

ReducedShipment and Energy Costs

SUSTAINABILITY

24© Glory 2017

BetterDemand planning and Parts logistics

EfficientScheduling of Service Engineers

Improved Supply Chain

THANK YOU

Q & A