Manual Uninstall BI 9 and Oracle 10 - Oregon State Universityoregonstate.edu/.../PDF/Manual_Uninstall_BI_9_and_Oracle_10.pdf · Manual Uninstallation of BI Query 9 and Oracle 10 Page

Manual Uninstallation of BI Query 9 and Oracle 10

Page 1 of 7 Last Updated 8/25/2011

Table of Contents

Back Up Essential Files .................................................................................................................................. 1

Uninstall BI Query ......................................................................................................................................... 1

Uninstall Oracle ............................................................................................................................................. 3

Clean Up Left-Over Files ................................................................................................................................ 7

Log on to the computer as a member of the Administrators group.

Back Up Essential Files

Copy C:\Oracle\10.2\Client_1\NETWORK\ADMIN\TNSNAMES.ORA to a safe location like the customer's

personal network folder.

Back up the customer's data warehouse models, usually found at C:\DWModels, to a safe location like

the customer's personal network folder. Do not save the models to the Desktop.

Uninstall BI Query

Go to Start > Control Panel > Add or Remove Programs.

Select Hummingbird BI Query and click "Change/Remove".



Click "Remove" and click "Next >".

Click "Yes".

Click "Finish".



If the Hummingbird Product Data Model Installer V9.0.0 is among the list of programs in the Add or Remove Programs dialog box, click Change/Remove to uninstall it as well.

Close the Add or Remove Programs dialog box.

Close the Control Panel.

Uninstall Oracle

We strongly recommend that you uninstall all older versions of Oracle, unless absolutely necessary to retain them for other applications.

If you didn't do so earlier, copy C:\Oracle\10.2\Client_1\NETWORK\ADMIN\TNSNAMES.ORA to a safe

location like the customer's personal network folder.

Go to Windows Start Menu > All Programs > Oracle - Oracle_10 > Oracle Installation Products > Universal Installer.

Wait until the prerequisite checking is done.



Click "Deinstall Products...".

Click in the empty box next to "Oracle_10", and then click "Remove...".



Click "Yes".

Wait until it is done removing the software.



Click "Close".

Then close the dialog box.



Click "Yes".

Reboot the computer.

Log on to the computer as a member of the Administrators group.

Clean Up Left-Over Files

In Windows Explorer, delete any of the following folders that still exist:

• C:\Documents and Settings\All Users\Start Menu\Programs\Hummingbird

• C:\Program Files\Hummingbird

• C:\Program Files\InstallShield Installation Information\{7F73C791-A3FD-432E-B12A-

4C905567A435}, if it exists. It will probably only be there if you found the "Hummingbird Product

Data Model Installer V9.0.0 " in the control panel.

• C:\Program Files\Oracle

• C:\Oracle (if it won't delete, try rebooting the computer and then deleting it)