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LGE Internal Use Only Service Manual TABBOOK 11T540 Series 2014. 01. 15 REV. 00 Copyright2014 LG Electronics, Digital Mate Co., Ltd . All rights reserved. No part of this manual may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any Means (electronic, photocopying, recording or otherwise), without the Prior written authorization of LG Electronics. Retention period until : 2018-01

Manual de serviços Hollywood_11T540_ENG_REV00_140115

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  • LGE Internal Use Only

    Service Manual

    TABBOOK

    11T540 Series

    2014. 01. 15

    REV. 00

    Copyright 2014 LG Electronics, Digital Mate Co., Ltd . All rights reserved. No part of this manual may be used, copied, reproduced, modified, distributed, displayed, stored in a retrieval system, or transmitted in any form by any Means (electronic,photocopying, recording or otherwise), without the Prior writtenauthorization of LG Electronics. Retention period until : 2018-01

  • Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    1 Service information

    3 Important service information

    4 Safety notices

    5 Safety information

    8 Laser compliance statement

    8 Backup (Standby) RTC battery safety information

    9 Read this first

    2 Name of Each Part

    3 System information

    12 Specification

    13 System Block Diagram

    14 Using Hot Keys

    16 BIOS Flash

    18 Check Secure Boot

    19 BIOS Setup

    26 Using LG Recovery Center

    29 Recovering from Boot Failure

    31 Backup and Restore Security Platform Data

    4 Symptom-to-part index

    34 Power system checkout

    36 LCD-related symptoms

    37 Indeterminate problems

    5 Removing and replacing a part (FRU)

    6 Part lists

    7 Explode view

    69 LCD

    71 Keydeck

    73 Main

    75 Etc

    Contents

  • 3Service information

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    Service information

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Service information

    ! CAUTIONAppears in the case of noncompliance with the instruction that may cause minor damage to the body or the machine.

    ! WARNINGAppears in the case of noncompliance with the instruction that may cause serious physical damage or fatal injuries.

    NOTE Indicates that the following information is added to help the user utilize the machine more conveniently.

    Important service information

    Strategy for replacing parts (FRU-Field Replaceable Units)

    yy

    yy Make sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this

    BEFORE REPLACING PARTS

    Use the following strategy to prevent unnecessary expense for replacing and servicing parts

    1 If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the original part before you continue.

    2 Some computers have both a processor board and system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

    3 If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the error. Before replacing the adapter or device, remove the parts (FRUs), one by one, to see if the symptoms change. Replace only the part that changed the symptoms.

    yy The BIOS configuration on the computer you are servicing may have been customized. Running Automatic Configuration my alter the settings. Note the current configuration settings; then, when service has been completed, verify that those settings remain in effect.

    CAUTION!

    Strategy for replacing a hard-disk drive You have to get a Users approval before formatting or replacing a hard-disk drive. You must let the User know that the user is responsible for the loss data

    yy The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

    CAUTION!

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Safety notices

    yy Before the computer is powered-on after part (FRU) replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.

    WARNING!

    yy some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery

    WARNING!

    yy The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.

    WARNING!

    yy If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately was the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.

    WARNING!

    yy To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.

    WARNING!

    yy Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.

    WARNING!

    yy Before removing any part (FRU), turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.

    WARNING!

  • 5Service information

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    Service information

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Safety information

    General safety

    Follow these rules to ensure general safety

    yy Observe good housekeeping in the area of the machines during and after maintenance.yy When lifting any heavy object

    1 Ensure you can stand safely without slipping.

    2 Distribute the weight of the object equally between your feet.

    3 Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

    4 Lift by standing or by pushing up with your leg muscles (This action removes the strain from the muscles in your back.)

    yy Do not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you.yy Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.yy Before you start the machine, ensure that other service representatives and the customers personnel are not in a hazardous position.yy Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.yy Keep your tool box away from walk areas so that other people will not trip over it.yy Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows.

    If your hair is long, fasten it.

    yy Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters(3 inches) from the end.

    yy Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing.yy Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that

    might be hazardous to your eyes.

    yy After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.yy Reinstall all covers correctly before returning the machine to the customer.

    yy Metal objects are good electrical conductors.

    CAUTION!

    Electrical safety

    Observe the following rules when working on electrical equipment.

    yy Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

    IMPORTANT!

    yy Find the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

    yy Do not work alone under hazardous conditions or near equipment that has hazardous voltages.yy Disconnect all power before

    1 Performing a mechanical inspection

    2 Working near power supplies

    3 Removing or installing main units

    yy Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power

  • 6 Service information

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    to the machine and to lock the wall box in the off position.

    yy If you need to work on a machine that has exposed electrical circuits, observe the following precautions : Ensure that another person, familiar with the power-off controls, is near you.

    yy Another person must be there to switch off the power, if necessary.CAUTION!

    yy Use only one hand when working with powered-on electrical equipment. Keep the other hand in your pocket or behind your back

    yy An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from through your body.

    CAUTION!

    yy When using testers, set the controls correctly and use the approved probe leads and accessories for that testeryy Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.yy Observe the special safety precautions when you work with very high voltages. These instructions are in the safety sections of maintenance information.

    Use extreme care when measuring high voltages.

    yy Regularly inspect and maintain your electrical hand tools for safe operational condition.yy Do not use worn or broken tools and testers.yy Never assume that power has been disconnected from a circuit. First check that it has been powered off.yy Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, non-grounded power extension cables, power

    surges, and missing safety grounds.

    yy Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive such touching can cause personal injury and machine damage.

    yy Do not service the following parts with the power on when they are removed from their normal operating places in a machine.

    1 Power supply units

    2 Pumps

    3 Blowers and fans

    4 Motorgenerators and similar units. (This practice ensure correct grounding of the units.)

    yy If an electrical accident occurs

    1 Use caution ; do not become a victim of yourself.

    2 Switch off power.

    3 Send another person to get medical aid.

    Safety inspection guide

    The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-LG features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

    yy Consider these conditions and the safety hazards they present

    1 Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatalelectrical shock)

    2 Mechanical hazards, such as loose or missing hardware

    Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.

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    y Checklist

    1 Check exterior covers for damage (loose, broken, or sharp edges)

    2 Power off the computer. Disconnect the power cord.

    3 Check the power cord for :

    a A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 or less between the external ground pin and frame ground.

    b The power cord should be the type specified in the parts list.c Insulation must not be frayed or worn.

    4 Check the power cord for :

    5 Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG alterations.

    6 Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

    7 Check for worn, frayed, or pinched cables.

    8 Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.

    Handling devices that are sensitive to electrostatic discharge

    Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

    yy

    yy Use product-specific ESD procedures when they exceed the requirements noted here.

    yy Make sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.

    NOTE

    yy When handling ESD-sensitive parts :

    1 Keep the parts in protective packages until they are inserted into the product.

    2 Wear a grounded wrist strap against your skin to eliminate static on your body.

    3 Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing a wrist strap.

    4 Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

    5 Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.

    yy

    yy The use of a grounding system is desirable but not required to protect against ESD damage.

    NOTE

    a Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground.b Use an ESD ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connector-

    outside shells on these systems.

    c Use the round ground-prong of the AC plug on AC-operated computers.

    Grounding requirements

    Electrical grounding of the computers is required for operator safety and correct system function.

    Proper grounding of the electrical outlet can be verified by a certified electrician.

  • 8 Service information

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Laser compliance statement

    When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :

    yy Use of controls or adjustments or performance of procedures other than those specified here in might result in hazardous radiation exposure.CAUTION!

    Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure to hazardous laser radiation.

    There are no serviceable parts inside those drives. Do not open

    Backup (Standby) RTC battery safety information

    When replacing or disposing of the backup (standby) RTC battery, note the following :

    yy Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view directly with optical instruments, and avoid direct exposure to the bean.

    CAUTION!

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    Service information

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Read this first

    Before you go to the checkout guide, be sure to read this section.

    yy

    yy Only trained personnel certified by LG should service the computer.

    yy Read the entire FRU removal and replacement page before replacing any FRU.

    yy Use new nylon-coated screws when you replace FRUs.

    yy Be extremely careful during such write operations as copying, saving, formatting. Drives in the computer that you are servicing sequence might have been altered. If you selected an incorrect drive, data or programs might be overwritten.

    yy Replace FRUs only for the correct mode.

    yy When you replace a FRU, make sure the model of the machine and the FRU part number are correct by referring to the FRU parts list.

    yy A FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a hard ware defect, such as cosmic radiation, electrostatic discharge, or software errors.

    yy Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

    yy Be careful not to replace a non-defective FRU.

    IMPORTANT NOTE

    What to do first

    You must fill out the record form first. During the warranty period, the customer may be responsible for repair costs if the computer damage was-caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list provides some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with computer, determine whether the damage is covered under the warranty by referring to the following :

    The followings are not covered under warranty :

    yy CD panel cracked from the application of excessive force or from being droppedyy Scratched (cosmetic) partsyy Distortion, deformation, or discoloration of the cosmetic partsyy Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive forceyy Damage caused by liquid spilled into systemyy Damage caused by improper insertion of a PC Card or the installation of an incompatible cardyy Damage caused foreign material in the diskette driveyy Diskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette with multiple labelsyy Damaged or bent diskette eject buttonyy Fusses blown by attachment of a non-supported deviceyy Forgotten computer password (making the computer unusable)yy Sticky keys caused by spilling a liquid onto the keyboard

    The following symptoms might indicate damage caused by non-warranted activities :

    yy Missing parts might be a symptom of unauthorized service or modification.yy If the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or dropped.

  • 10 Name of Each Part

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    Name of Each Part

    Left View

    Right View

    Rear View 1 Headphone port (4-pole Ear Microphone Port )

    2 Sound Volume Control Button (low/high)

    3 Slide Button

    4 Built-in Speakers

    5 Reader Mode Button

    6 Power Button

    7 Built-in Microphone

    8 Power Port

    9 HDMI Port

    10 USB Port (USB 3.0 / Fast Charge Port)

    11 USB Port (USB 2.0)

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    12 micro USB Port (USB 2.0 )

    13 micro SD card slot

    1 The 4-pole ear microphone port supports US type 4-pole standards and the European 4-pole ear microphone may not work properly.

    2 The reader mode controls the brightness and color of the LCD screen to look similar to the printed paper to protect the user from eyestrain.

    3 Devices that are not authorized with USB 3.0 may not operate normally when connected to the USB 3.0 port.

    4 You must use a micro USB Type-B cable to connect an external digital device to a micro USB port.

    yy Some external digital device that consumes much power (e.g. external ODD or HDD) may not be supported by the USB / micro USB port. If this is the case, you must use the Y-type cable or external power source to supply the power needed to the digital device.

    CAUTION!

    Front View

    1 Webcam status lamp

    2 Web Camera

    3 Illumination Sensor

    4 Windows Start Screen button

    5 Keyboard

  • 12 System information

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    System information

    Specification

    Displayyy 29.4 cm IPS LCD with Touch

    CPUyy Intel Atom Z3770/Z3740

    yy The CPU differs depending on model type and cannot be replaced by the user.

    Graphicsyy Intel HD Graphics

    yy When processing large graphic data like 3D graphics. it utilizes dynamically allocated shared graphics memory. The size of the allocated memory depends on the system memory size.

    yy Maximum supported resolutions Internal Panel: 1920x1080 @ 60Hz External HDMI: 1920x1080 @ 60Hz

    System Memoryyy LPDDR3

    yy The maximum capacity of the main board is 4 GB (4,096 MB).

    yy Memory of 3 GB or more is supported only in a 64-bit O/S.

    yy Memory size may differ depending on the model. The user must not replace the memory.

    Storage deviceyy eMMC

    yy Storage size may differ depending on the model. The user must not replace the storage.

    Bluetoothyy Bluetooth 4.0 + LEyy If you connect to Bluetooth device and wireless LAN at the same time, the system may become slow.yy In order to use Bluetooth 4.0, the device you want to connect to should support Bluetooth 4.0.

    Wireless LANyy BroadcomBCM943241NG1630

    yy Manufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference.

    Web Camerayy 2.0 M Web Camera

    Product Weightyy Approx. 0.93 kg (a battery included)

    yy The weight may differ according to the model.

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    System information

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    System Block Diagram

  • 14 System information

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Using Hot KeysYou can use hot keys as shown below to perform various functions.

    Fn + 1 Use [F1].

    Fn + 2 Use [F2].

    Fn + 3 Use [F3].

    Fn + 4 Use [F4].

    Fn + 5 Use [F5].

    Fn + 6 Use [F6].

    Fn + 7 Use [F7].

    Fn + 8 Use [F8].

    Fn + 9 Use [F9].

    Fn + 0 Use [F10].

    Fn + - Use [F11].

    Fn + = Use [F12].

    Fn + Backspace Use [Pause] key.

    Fn + PrtSc Use airplane mode.

    Fn + Del Use [Insert] key.

    Fn + Caps Lock Use [Scr LK] key.

    Fn + Use [PgUp] key.

    Fn + Use [PgDn] key.

    Fn + Use [Home] key.

    Fn + Use [End] key.

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    System information

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    Operation Status Lamps The system status indicators show the status of the computer

    1 Power Lamp

    yy The battery is charging.yy On (orange) : The system is turned on.

    yy On (Red) : The system is turned off or in the Sleep Mode.

    yy The battery is not charging.yy On (orange) : The system is turned on.

    yy Off : The system is turned off or in the Sleep Mode.

    2 Webcam Lampyy On : The web cam is operating.yy Off : When the webcam is not operating

  • 16 System information

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    BIOS Flash

    You Can update BIOS using USB Device (FDD/USB Memory) Because this system is not equipped with any USB Device, you have to use an external USB Device for a BIOS update. If you enter Setup from Windows 8 system, you need to restart the system instead of exiting it. To boot into EFI Shell, you must disable Secure Boot option. To boot from a USB device, use [Fn+2] key to move the USB device to the top of the list in Boot menu after entering BIOS Setup, or press [Fn+10] key to display Boot menu while the LG logo is being displayed, and the select a device you want to use.

    yy EFI Shell Mode Flash sequence is as follows.

    1 "EFI Shell system files" copy on the diskette and prepare the bootable USB device. (FDD / USB Memory)

    2 After BIOS Flash files decompress, the decompressed files copy to a USB device.

    3 Connect the USB Device for USB Port.

    4 In Windows 8, select Restart.

    5 Press [Fn+2] Key while the "LG LOGO" appears.

    6 In Security menu, go to Secure Boot Configuration. Check if the UEFI Secure Boot option is set to Enabled. If enabled, set the Secure Boot option to "OFF" and press [Fn+10] to save the changed BIOS Setup.

    7 After saving and re-boot, press [Fn +10] key. USB device select at priority after you select USB Device on the boot menu.

    8 Boot up to EFI Shell using the USB memory. Type in the batch file and press Enter to flash the BIOS.

    9 When flashing completes, the system will automatically reboot.

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    System information

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    10 Press [Fn+2] to enter Setup and check if:

    yy BIOS Version has been updated properly,yy In Security, in Secure Boot Configuration," Secure Boot values are right.

    yy For details, refer to [Check Secure Boot].CAUTION!

    11 It selects the : Load Optimized Defaults on the Exit menu or [Fn+9] Key and it summons a BIOS settings at initial value.

  • 18 System information

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    Check Secure Boot

    The product should be delivered to the use with Secure Boot enabled.

    Secure Boot may be disabled under the following circumstances:

    1 SPI ROM has bee replaced.2 Secure Boot Option has been disable for EFI Shell booting.

    yy You can enable Secure Boot by using one of the following methods.

    1 Enter BIOS Setup and, in Security, go to Secure Boot Configuration.

    2 At the top of the screen, see if both UEFI Secure Boot and Protected Signatures are enabled in gray. y UEFI Secure Boot : Disabled / Protected Signatures : If enabled, enable Secure Boot Option. y UEFI Secure Boot : Disabled / Protected Signatures : If disabled, run Reset to Manufacturing Default (warning message: select Yes) and then

    enable Secure Boot Option.

    3 In Exit, select Exit Saving Changes or press [Fn+10] to save the values and exit BIOS Setup.4 Upon the system rebooting, enter BIOS Setup again and check if Secure Boot has the values in the following figure. (Check UEFI Secure Boot,

    Protected Signatures, CertNames and Secure Boot Option.)

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    System information

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    BIOS Setup

    BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and check the configurations during startup. Use the BIOS Setup Utility to change and save the system environment, hardware configurations, power saving mode, etc.

    Open the BIOS Setup Utility in the following situations :

    yy to change the BIOS setupyy system configuration error occursyy to change the boot orderyy to set/change a passwordyy Downgrading from Windows 8 to Windows 7 (SecureBoot Disable)

    1 In Windows 8, select Restart. 2 Once the system restarts and LG Logo appears, press [Fn+2] key. The booting speed is faster than the existing models. Youd better press it as

    soon as the system restarts.

  • 20 System information

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Main menu

    yy Product NameThis shows the Product Name.

    yy BIOS VersionThis shows the Version of BIOS.

    yy UUID NumberThis is for display only. This shows the UUID.

    yy Processor TypeThis shows the type of CPU.

    yy Processor Speed This shows the speed of CPU.

    yy System Memory Speed This shows the speed of the memory card.

    yy L2 Cache RAMThis shows the size of L2 Cache RAM for the CPU.

    yy Total MemoryThis shows size of system memory.

    yy System Date / TimeDrag the Date or Time button to change the system date/time.

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    Advanced menu

    yy Battery Charge Stop PercentageSet to charge the Battery . 80% is protected mode for the battery life , Maximum is a mode that maximize used time of battery. Default is the standard and charge a battery to 100%.

    yy USB Charger SupportSelect whether to support the charging function by using the USB port (Enable/Disable).

    yy Haptic FeedbackSelect the vibration (Enable/Disable) for the Windows button on the center of the bottom of the LCD panel.

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    Security menu

    yy Set Supervisor Password Set Supervisor Password.

    yy Set User Password Set User Password.

    yy Authenticate User on Boot Set whether or not to use the Password on boot.

    yy Set SSD Password Set the SSD password.

    yy UEFI Secure BootCheck if the UEFI Secure Boot option is set to Enabled.

    yy Protected SignaturesYou can set the Secure Boot option to Enabled only if the Secure Boot option is set to Enable (User Mode).

    yy Secure Boot OptionSelect On to enable Secure Boot (only when Protected Signatures is Enabled; user mode).

    Select Off to disable Secure Boot. (Default: On)

    yy Install Default Secure Boot Keys Reset the Protected Signatures option to Enable (User Mode) if it is Disabeld (Setup Mode)

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    System information

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    yy Delete All Secure Boot Keys Set the Protected Signatures option to Disabled (Setup Mode). Once you do so, the Secure Boot option stays Disabled until you click the Reset to Default option.

  • 24 System information

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    Boot menu

    yy Edit Boot OrderTo change the booting order of the system, drag the decive icons up or down.

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    System information

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    Exit menu

    yy Exit Saving ChangesSelect Exit Saving Changes to save new setup information in CMOS RAM. CMOS RAM stores the information using the backup battery; therefore, the information will not be lost when the computer is turned off.

    yy Exit Discarding ChangesSelect Exit Discarding Changes to discard new setup information. If you made changes to items other than date, time, and passwords, the Setup Warning asks you to save the new configurations. Select Yes and press Enter to save the new configuration.

    yy Load Setup Defaults Select Load Setup Defaults to change the setup information to the factory default settings. If you select Load Setup Defaults or press [F9], Setup

    Confirmation asks you to confirm your selection. Press Yes to load setup defaults.

    yy Load Optimized Defaults This changes the parameters in the Setup menu to the factory default settings. When it is selected or [F9] key is pressed, the confirmation message

    appears. Click [Yes] to change the settings.

    yy Discard ChangesThis returns to the factory default settings for each parameter in the Setup menu.

    yy Save Changes Save change value.

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    Using LG Recovery Center

    If the system has an error, you can use WindowsLG Recovery Center to use the Windows 8.1s recovery function to recover or restore the system to its initial pre-purchase state.

    yy

    yy LG Recovery Center uses Windows 8.1's restore function.yy For more information about Windows 8.1 recovery, refer to [Windows Help and Support].

    NOTE

    yy If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.

    CAUTION!

    Click the [ ] icon in Desktop to run LG Recovery Center.

    1 PC Recovery: Recovers the PC without losing any personal files.

    yy PC settings are reset to default and any user-installed software will be deleted.

    CAUTION!

    2 PC Initialization: Removes all items from the system and restores the system to its initial pre-purchase state.

    yy All data is lost during the initialization, so you must backup all critical data in advance.

    yy It may take about 5 hours or longer depending on the system conditions.

    CAUTION!

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    3 Creating Recovery Drive: You can create a recovery drive in Windows as a precaution against a system failure that prevents you from entering the operating system, or any other severe system issues.

    a When the following screen appears, select [Copy the PC's recovery partition to the recovery drive.] and click [Next].

    b When the following screen appears, select the USB flash drive and click [Next].

    yy This process deletes all the data on the storage device designated as a recovery drive. Make sure to back up its data in advance.

    CAUTION!

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    c Once the storage device is ready, click [Finish] to create a recovery drive.

    yy Select [Remove the Recovery Partition] while creating a recovery drive to remove the recovery partition in the PC.

    yy Once the recovery partition is removed, you cannot use the recovery function of the PC. You can only recover the system using the recovery media.

    CAUTION!

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    Recovering from Boot Failure

    If booting is impossible due to a serious error with the system, you can recover the system through LG Recovery Center RE.

    yy If you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function may not work.

    CAUTION!

    Using LG Recovery Center RE

    yy All data may be lost when the factory reset is performed, so you must backup all critical data in advance.

    CAUTION!

    1 Turn on the computer and click [F11].2 When the [Select Language] screen appears, select [Korean] or [English] as you wish.

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    3 When the following screen appears, select the [Agree] button and then click the Next button.yy For recovery, the power adapter must be connected. Connect the system power and then recover the system.

    4 When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system.

    Recover by Using Recovery Drive

    If it is impossible to recover by using [F11], you can recover the system through a recovery drive.

    To recover by using a recovery drive, you must have the recovery drive made through LG Recovery Center [Create Recovery Drive].

    1 Connect the recovery drive to the USB port of the computer.2 Turn on the computer and click [F10].3 When the screen for selecting the boot device appears, select the connected recovery drive and click [Enter].4 Select the [Troubleshooting] menu.5 Select the item you want and recover the system following the instructions.

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    Backup and Restore Security Platform Data

    Security Platform Backup includes all data required in case of emergency. After a hardware or storage media failure or a Trusted Platform Module failure, Security Platform Restoration reestablishes access to Security Platform Features for all users.

    In addition you can backup and restore your Personal Secure Drive data. Data from other applications using the Security Platform Solution (e.g. Secure e-mail) is not included in Security Platform backup.

    Backup scope

    Security Platform backup comprises the following data:

    Security Platform Credentials and Settings

    Backup Contents A copy of the user-specific credentials and settings which are stored on the Security Platform.

    Purpose Restoration of user-specific credentials and settings after a hardware or storage media failure. Otherwise users could not access Security Platform Features anymore and user data would be lost.

    Archives y Automatically written Backup Archive (System Backup Archive, e.g. file SPSystemBackup.xml and folder SPSystemBackup): Set up by Security Platform Administrator. Contains credentials and settings of all Security Platform Users (for one or multiple Security Platform computers). Also contains computer identification and user identification, which are used to match computers and users during the restoration process.

    y Manually written Backup Archive (e.g. SPBackupArchive.xml): Created by Security Platform User. Contains credentials and settings of one Security Platform User(for one Security Platform computer). Also contains computer identification and user identification, which are used to match computer and user during the restoration process.

    Emergency Recovery

    Backup Contents All Security Platform Basic User Keys, encrypted specifically for Emergency Recovery.

    Purpose Re-encryption of all Basic User Keys after a Trusted Platform Module failure. In this case a new Security Platform has to be set up and a new owner key is created. Emergency Recovery allows the re-encryption of Basic User Keys from the old owner key to the new one. Otherwise users could not access Security Platform Features anymore and user data would be lost.

    Archives y Emergency Recovery data is included in automatically written Backup Archives. y Emergency Recovery Token (e.g. SPEmRecToken.xml): Created by Security Platform Administrator.

    Protected with a dedicated password. Is required for a restoration of Emergency Recovery data.

    Personal Secure Drive

    Backup Contents A copy of the PSD encrypted data and configuration settings.

    Purpose y Restoration of PSD encrypted data and configuration settings after a hardware or storage media failure. Otherwise users could not decrypt their PSD data anymore. Notes: y In contrast to the PSD Backup, standard hard disk backup tools produce unencrypted backups. y Lost PSD credentials can only be restored via Personal Secure Drive Recovery.

    Archives y PSD configuration settings are included in both automatically written Backup Archives and manually written Backup Archives.

    y PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file may be created during a Security Platform User's manual backup.

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    Restoration Cases

    Depending on the type of emergency there are different restoration cases

    Restoration Case Affected Restoration Scope

    Broken hard disk or lost data Security Platform Credentials and Settings, Personal Secure Drive

    New Trusted Platform Module Emergency Recovery

    New Security Platform to be initialized

    Emergency Recovery, Security Platform Credentials and Settings, Personal Secure Drive

    How to Backup and Restore

    How to configure automatic backups (System Backup)

    Administrative Task: Configure automatic backups for all users (including Security Platform Credentials and Settings, Emergency Recovery and PSD configuration settings).

    If Security Platform is not yet initialized: Initialization Wizard If Security Platform is already initialized: Settings Tool - Backup - Config-ure...

    Emergency Recovery Software Component to use

    User Task: Run backup manually for the current user. Settings Tool - Backup - Backup...

    How to restore Software Component to use

    Administrative Task: Prepare restoration for certain users.User Task: Run restoration manually for current user. If restoration has been prepared for current user, then complete the restoration. If a manually written Backup Archive is available and no Emergency Recovery data needs to be restored, then a user can perform restoration without preparation by an administrator.

    Settings Tool - Backup - Restore...

    Backup

    With this page you can configure automatic Security Platform backups. The following table gives hints on how to use this wizard page.

    Wizard Page Element Explanation

    Backup location: Browse...

    Security Platform credentials and settings will be regularly saved to a Backup Archive.Type in path and file name or browse for it. An automatically written Backup Archive consisting of an XML file and a folder with the same name will be created, e.g. file SPSystemBackup.xml and folder SPSystemBackup. Please use the extension *.xml.

    Schedule... A scheduled backup will be created.Click here to view and modify the backup scheduling. Please note that automatic backups are only executed if your PC is not shut down at the scheduled time.Please note that the user account chosen for the scheduled backup must be member of the group Administrators or Backup Operators.

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    Infineon Platform Security Backup

    With this page you can backup and restore Security Platform credentials, Security Platform settings and Personal Secure Drives. If Enhanced Authentication is enabled, you can also create backups of your authentication device.

    Availability of page: This page is only available on an initialized Security Platform, if one of the following conditions is fulfilled: y The current user has administrative rights. y The current user is an initialized Security Platform User, and the policy Allow User Enrollment is enabled.

    Buttons: y Buttons for administrative tasks are disabled for users without administrative rights. y Buttons are disabled, if corresponding functions are not available in a certain Security Platform state.

    The following table describes all backup and restore functions.

    Explanation

    Click here to set up automatic Security Platform backups. Infineon Security Platform Initialization Wizard will be started. This feature is only available, if the current user account has administrative rights.

    Click here to start a manual backup of your Security Platform Settings and credentials. If you have configured Personal Secure Drive (PSD), you can backup your PSD too. The Infineon Security Platform Backup Wizard will be started. This button is disabled, if the Infineon Security Platform is disabled, not yet set up or the user is not set up.

    Click here to start a manual restore of archived Security Platform Settings and credentials. If you have a backup of your Personal Secure Drive (PSD), you can restore your PSD too.The restore part of the Infineon Security Platform Backup Wizard will be started. This button is disabled, if the Infineon Security Platform is disabled or not yet set up.

    Click here to create a backup authentication device. This feature is only available, if Enhanced Authentication is enabled.

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    Symptom-to-part index The symptom-to-part index in this section lists symptoms and errors and their possible causes. The most likely cause is listed first.

    yy

    yy If replacing a part (FRU) does not solve the problem, put the original part back in the computer.

    yy Do not replace a non-defective FRU.

    NOTE

    Power system checkout

    To verify a symptom, do the following :

    1 Power off the computer.2 Remove the battery pack.3 Connect the AC adapter.4 Check that power is supplied when you power on the computer.5 Power off the computer.6 Disconnect the AC adapter and install the charged battery pack.7 Check that the battery pack supplies power when you power on the computer.

    If you suspect a power problem, see the appropriate one of the following power supply checkouts :

    1 Checking the AC adapter2 Checking the operational charging3 Checking the battery pack4 Checking the backup battery

    Checking the AC adapter

    yy If the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity and installation.

    yy If the computer does not charge during operation, go to Checking operational charging.

    To check the AC adapter, do the following :

    1 Unplug the AC adapter cable from the computer.2 Measure the output voltage at the plug of the AC adapter cable. See the following figure :3 If the voltage is not correct, remove the power code form AC adapter.4 10 seconds later, connect the power code, then measure the output voltage.5 If the voltage is not correct, change the AC adapter.

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    If the voltage is not correct, replace the AC adapter.

    If the voltage is acceptable, do the following :

    1 Replace the system board.

    2 If the problem persists, check the AC adapter whether it is correct product or not.

    yy

    yy Noise from the AC adapter does not always indicate a defect.

    NOTE

    Checking operational charging

    1 To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery does not turn on, replace the battery pack.

    2 If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack.

    yy

    yy Do not charge battery pack, when its temperature is below 0 or above 75.

    NOTE

    Checking the battery pack

    1 Open the Power Meter window by clicking Start Control Panel Power Options and then; check the total power remains. Battery charging does not start until the power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life.

    2 To check the status of your batter, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment (but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the

    Power Meter icon.

    yy

    yy If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and Leave it at room temperature for a while. After it cools down, reinstall and recharge it.

    NOTE

    The Characteristics of the battery pack

    1 Self-discharge The battery gradually loses its power over time without ever being used.

    2 Periodic full discharge / charge Frequent recharge of the battery pack can reduce the capacity of the battery pack. When this happens, you can perform the full discharge / charge to improve the capacity. You should perform periodic full discharge /charge once every 30~60 days. You should always use the battery until its power is low; then fully charge the battery.

    3 Trickle charge If the temperature of the battery pack drops below 10 , the trickle charging begins. The trickle charging may take 32 hours for the battery pack to be fully charged.

    To check the battery pack, do the following :

    1 Power off the computer.2 Remove the battery pack and measure the voltage between battery terminals 1(-) and 5(+).

    See the following figure :

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    3 If the voltage is still less than +11.1 V DC after recharging, replace the battery.4 If the voltage is more than +11.1 V DC, measure the resistance between battery terminals 1 and 2.

    The resistance must be 2 to 4 (typically 3 ).5 If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.

    yy

    yy Charging will take at least 3 hours.

    NOTE

    yy

    yy Battery is an expendable supplier, so its capacity and used time can be reduced by using the computer.

    NOTE

    LCD-related symptoms

    yy

    yy Before removing or disassembling LCD, power off the computer, unplug all power cords from electrical Outlets.

    NOTE

    Symptom / Error FRU or action, in sequence

    LCD screen becomes dark suddenly. Check out Battery Miser.

    Nothing displayed on LCD screen. a Check out Battery Miser.

    b Choose Never in the Turn off Monitor item on Power Options Properties.

    c Check the power save mode switch if it is pressed by something.

    d Check the System is in standby or hibernation mode.LCD backlight not working.LCD too dark.LCD brightness cannot be adjusted.

    a Reconnect inverter to the board connector.b Replace inverter.c LCD Assembly.d System board.

    LCD color cannot be adjusted.LCD screen abnormal.Characters missing pixels.LCD screen unreadable.Wrong color displayed.

    a Reset all LCD connectors.b Replace LCD cable.c LCD Assembly.d System board.

    Horizontal or vertical lines displayedon LCD

    LCD Assembly.

    Power-on indicator on, and a blank\LCDduring POST.

    LCD Assembly.System board.

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Indeterminate problems

    yy You are here because the diagnostic tests did not identify which adapter or device failed, wrong devices are installed, a short circuit is suspected, or the system is inoperative.

    yy Follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).

    yy Verify that all attached devices are supported by the computer.

    yy Verify that the power supply being used at the time of the failure is operating correctly.

    1 Power off the computer2 Visually check each FRU for damage. Replace any damaged FRU.3 Remove or disconnected all of the following devices :

    a. Non-LG devices.

    b. Printer, mouse, and other external devices.

    c. Battery pack.

    d. PC cards.

    e. ODD (CD-ROM, Combo) drive or FDD drive in the Bay.

    f. Hard-disk drive.

    yy

    yy Use the other memory card because it needs when operating computer

    NOTE

    4 Power on the computer.5 Determine whether the problem has changed.6 If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.7 If the problem remains, replace the following FRUs one at a time. (do not replace a non-defective FRU)

    a. LCD Assembly (Check external monitor whether the same problem recurs or not).

    b. Keyboard.

    c. Keydeck (TouchPad and Scroll Button Assembly).

    d. System board.

  • 38 Removing and replacing a part (FRU)

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Removing and replacing a part (FRU)

    yy Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.

    DANGER!

    yy Before the computer is powered on after FRU replacement, make sure that all screws, springs, and other small parts are in place and are not loose inside the computer. Verify metal flakes can cause electrical short circuits.

    CAUTION!

    yy

    yy As for the screw, every Torque 3 0.2Kgfcm(0.196Nm) * The system hinge part apply to 2.5 fcm.

    yy For further information on Removing and Replacing a Part(FRU), refer to Explore view

    NOTE

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    1010 Cover Hinge

    1 Remove the sheet.

  • 40 Removing and replacing a part (FRU)

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    2 Remove 5 screw.

    No. FRU No. Specification Qty

    1 FAB31738702 Screw, M2.0 X L1.5 X D4.7 X H0.5 5EA

    3 After removing 3 screws, remove cover hinge

    No. FRU No. Specification Qty

    1 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0 3EA

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    1020 Display Module

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010)

    NOTE

    yy Remove in a direction towards the Windows logo when you remove the Display Module

    CATUION!

    1 Remove 1 cable

    Cable

    2 Remove the Display Module.

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    1030 Hinge Plate

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010) b. Display Module(1020)

    NOTE

    1 Remove 5 screws.

    No. FRU No. Specification Qty

    1 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0 4EA

    2 1SZZBA4041J Screw, M2.0 X L3.0 X D3.3 X H0.3 1EA

    2 Remove the Hinge Plate

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    1040 Bottom Case

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010) b. Display Module(1020) c. Hinge Plate(1030)

    NOTE

    1 Remove 6 sheet.

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    2 Remove 6 screw

    No. FRU No. Specification Qty

    1 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0 6EA

    3 Remove the Rubber.

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    4 Remove 2 screw.

    No. FRU No. Specification Qty

    1 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0 2EA

    5 Separate from the upper hook as if the key deck were raised upwards and then remove the hook clockwise.

    yy When it is disassembled by inserting a jig into the displayed inserting part, the open switch may be broken or lost. Be careful when it is disassembled.

    CATUION!

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    Removing and replacing a part (FRU)

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    6 Remove the Bottom Case

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    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    1050 Battery

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040)

    NOTE

    1 After removing battery cable, remove 2 screw

    Cable

    No. FRU No. Specification Qty

    1 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0 2EA

    2 Remove the Battery

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    1060 Main board

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040) e. Battery(1050)

    NOTE

    1 After removing 4 cable, remove 3 screw

    yy

    yy Disconnect the cable on the USB port board to remove one screw.

    NOTE

    Cable

    Cable

    Cable

    Cable

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    No. FRU No. Specification Qty

    1 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0 3EA

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    2 Remove the Main board

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    1070 USB Port Board

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030) d. Bottom Case(1040) e. Battery(1050) f. Main Board(1060)

    NOTE

    1 Remove 2 screws.

    No. FRU No. Specification Qty

    1 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0 2EA

    2 Remove the USB Port Board.

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    1070 Ear Jack Cover

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)

    NOTE

    1 Remove 2 screws.

    No. FRU No. Specification Qty

    1 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0 2EA

    2 Remove the Ear Jack Cover

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    1080 WLAN

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)

    NOTE

    1 After removing 2 antena cable, remove 2 screws.

    CableCable

    No. FRU No. Specification Qty

    1 FAB31738702 Screw, M2.0 X L1.5 X D4.7 X H0.5 1EA

    2 remove the WLAN

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    3 remove the antena cable.

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    1090 Sub Board

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070)

    NOTE

    1 remove the main to sub cable

    Cable

    2 remove 3 screws.

    No. FRU No. Specification Qty

    1 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0 3EA

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    3 remove the Sub Board

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    1100 Speker

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h Sub Board(1090)

    NOTE

    1 remove the Speker

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    1110 Ear jack

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090)

    NOTE

    1 remove the Ear jack

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    1120 Rear Case

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110)

    NOTE

    1 After removing 2 rubbers, remove 2 sheet

    2 After removing 4 screws, remove LCD.

    yy If you apply excessive force to separate the LCD, you may give damage to the display. Use a tool to separate while it is prevented from being bent as much as possible.

    CATUION!

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    3 Remove the Rear Case.

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    1130 LCD Cable

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)

    NOTE

    1 Remove LCD cable.

    Cable

    Cable

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    1140 Webcam

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)

    NOTE

    1 Remove the Webcam

    Cable

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    Removing and replacing a part (FRU)

    5

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    1150 Mic Holder

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120)

    NOTE

    1 Remove the Mic holder.

  • 65

    Removing and replacing a part (FRU)

    5

    Removing and replacing a part (FRU)

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    1160 Interface Board

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120) k. LCD Cable(1130) l. Webcam(1140), m. Mic Holder(1150)

    NOTE

    1 Remove the Interface Board.

  • 66 Removing and replacing a part (FRU)

    Removing and replacing a part (FRU)

    5

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    1170 Webcam Holder

    yy

    yy Remove the following parts in order before replacing this part a. Cover Hinge(1010), b. Display Module(1020), c. Hinge Plate(1030), d. Bottom Case(1040), e. Battery(1050), f. Main Board(1060), g. USB Port Board(1070), h. Sub Board(1090) i. Ear Jack(1110) j. Rear Case(1120) k. LCD Cable(1130) l. Webcam(1140), m. Mic Holder(1150), n. interfase board(1160)

    NOTE

    1 Remove the Webcam Holder.

  • 67

    Part lists

    6

    Part lists

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Part listsREV 00.

    Category Loc No. LG P/N Description Remark

    MAIN B.D

    NMLB01 EBR7797430311T540 Main BD MP Assembly, Z3740, 64GB eMMC, 2GB LPDDR3, Korean KBD

    NMLB02 EBR77982304 Sub board assy

    NMLB03 EBR77982604 FPCB, Main to Sub cable

    MiniCard

    NMINI01 EAT62033301AW-NB136NF 3VTO3.6V 10-Lead Micro PAK 52P 16.0x30.0x2.3MM AZUREWAVE TECHNOLOGIES, INC.

    NMINI02 MCQ67527301 Damper for Wireless Module 8x3.5x1.5t

    NMINI03 MDS64182402 w/lan gasket

    Keyboard Deck

    NKDECK01 AFP74106301 K-DECK BASE ASS'Y, Korean

    NKDECK01 AFP74106302 K-DECK BASE ASS'Y, B.Portuguese

    NKDECK02 AEH74257201 Hinge Assy

    NKDECK03 ABQ74502001 Hinge Cover Assy

    NKDECK04 MHK64146101 Sheet, Hinge Plate

    NKDECK05 MCQ67300201 Kdeck screw cover (4ea)

    NKDECK06 MHK64187101 Rubber cap, Kdeck Screw (Large) (2ea)

    NKDECK07 EAB63029701 Speaker ass'y (L +R)

    NKDECK08 MBG64849701 Button, Power

    NKDECK09 MBG64827501 Button, Volume

    NKDECK10 MGJ63671401 EarJack holder

    NKDECK11 EBR77975203 FPCB, Port (Port Board)

    NKDECK12 EBR77707202 FPCB, Audio BD

    NKDECK13 EAA63184901 Antenna, Main

    NKDECK14 EAA63185001 Antenna, Aux

    Bottom

    NBOTM01 ABQ74231201 BOTTOM CASE, Ass`y

    NBOTM02 MCQ67393901 Rubber, Foot Rear

    NBOTM03 EAC62178701 Battery ass'y

    LCD

    NLCD01 ABQ74231401 Rear case ass'y

    NLCD02 AFP74165401 Front Case with LCD Ass`y (for SVC)

    NLCD03 EBR77975103 Interface Board

    NLCD04 EBR77975305 LCD Cable (Main to Interface, FPCB)

    NLCD05 MCQ67394201 Rubber, Cap Screw

    NLCD06 MHK64073801 Sheet, Cap Screw front

    NLCD07 EBP61921701 Camera Module

    NLCD08 MCQ67394001 Rubber, Webcam Holder

  • 68 Part lists

    Part lists

    6

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Category Loc No. LG P/N Description Remark

    LCDNLCD09 MCQ67394101 MIC Holder

    NLCD10 SJMY0007120 Vibration Motor

    Power codeNPWCD01 EAD61856502 Power Cord (I-SHENG, Black) Australia

    NPWCD01 EAD30754402 Power Cord (I-SHENG, Black, 1.55M) Columbia

    SCREW

    NSCR01 FAB31738702 Screw, M2.0 X L1.5 X D4.7 X H0.5

    NSCR02 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0

    NSCR03 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0

    NSCR04 1SZZBA4041J Screw, M2.0 X L3.0 X D3.3 X H0.3

    NSCR05 1SZZBA4116A Screw, M2.0 X L2.2 X D3.6 X H0.3

    LABEL

    NLAB01 MEZ64720301 Windows 8 Logo

    NLAB02 MEZ65058205COMPLEX CPU Label Convertible Intel Inside(Celeron, Atom) Label, Silver (328478-001)

    NLAB03 MEZ65270201 KOREA, AW-NB136NF, Normal

    NLAB03 MEZ65270202 KOREA, AW-NB136NF, LTE

    NLAB03 MEZ65270301 GLOBAL, AW-NB136NF, Normal

    NLAB03 MEZ65270401 BRAZIL, AW-NB136NF, Normal

    BAG NBAG01 MAF63367302CUTTING PU Hybrid SYSTEM POCKET NO PRINT 11T540_ 11T740 Pouch

  • 69

    Explode view

    7

    Explode view

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Explode view

    LCD

    NLCD02

    NLCD09

    NLCD05

    NLCD06

    NLCD06

    NLCD05

    NLCD03

    NLCD07

    NLCD08

    NLCD10

    NLCD04

    NLCD01

  • 70 Explode view

    Explode view

    7

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Category Loc. No. LG P/N Description Remark

    LCD

    NLCD01 ABQ74231401 Rear case ass'y

    NLCD02 AFP74165401 Front Case with LCD Ass`y (for SVC)

    NLCD03 EBR77975103 Interface Board

    NLCD04 EBR77975305 LCD Cable (Main to Interface, FPCB)

    NLCD05 MCQ67394201 Rubber, Cap Screw

    NLCD06 MHK64073801 Sheet, Cap Screw front

    NLCD07 EBP61921701 Camera Module

    NLCD08 MCQ67394001 Rubber, Webcam Holder

    NLCD09 MCQ67394101 MIC Holder

    NLCD10 SJMY0007120 Vibration Motor

  • 71

    Explode view

    7

    Explode view

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Keydeck

    NKDECK06

    NKDECK06

    NKDECK02

    NKDECK03

    NKDECK05

    NKDECK01

    NKDECK04

    LABEL

    NLAB03

    NLAB02

    LABEL

    NKDECK05

    NKDECK05

    NKDECK05

  • 72 Explode view

    Explode view

    7

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Category Loc. No. LG P/N Description Remark

    Keyboard Deck

    NKDECK01 AFP74106301 K-DECK BASE ASS'Y, Korean

    NKDECK01 AFP74106302 K-DECK BASE ASS'Y, B.Portuguese

    NKDECK02 AEH74257201 Hinge Assy

    NKDECK03 ABQ74502001 Hinge Cover Assy

    NKDECK04 MHK64146101 Sheet, Hinge Plate

    NKDECK05 MCQ67300201 Kdeck screw cover (4ea)

    NKDECK06 MHK64187101 Rubber cap, Kdeck Screw (Large) (2ea)

    NKDECK07 EAB63029701 Speaker ass'y (L +R)

    NKDECK08 MBG64849701 Button, Power

    NKDECK09 MBG64827501 Button, Volume

    NKDECK10 MGJ63671401 EarJack holder

    NKDECK11 EBR77975203 FPCB, Port (Port Board)

    NKDECK12 EBR77707202 FPCB, Audio BD

    NKDECK13 EAA63184901 Antenna, Main

    NKDECK14 EAA63185001 Antenna, Aux

    LABEL

    NLAB01 MEZ64720301 Windows 8 Logo

    NLAB02 MEZ65058205COMPLEX CPU Label Convertible Intel Inside(Celeron, Atom) Label, Silver (328478-001)

    NLAB03 MEZ65270201 KOREA, AW-NB136NF, Normal

    NLAB03 MEZ65270202 KOREA, AW-NB136NF, LTE

    NLAB03 MEZ65270301 GLOBAL, AW-NB136NF, Normal

    NLAB03 MEZ65270401 BRAZIL, AW-NB136NF, Normal

  • 73

    Explode view

    7

    Explode view

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Main

    NMLB01

    NKDECK13

    NMLB02

    NKDECK11

    NKDECK07

    NMLB03

    NKDECK14

    NKDECK10

    NMINI01

    NMINI02

    NMINI03

    NKDECK12

    NKDECK08

    NKDECK09

  • 74 Explode view

    Explode view

    7

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Category Loc. No. LG P/N Description Remark

    MAIN B.D

    NMLB01 EBR7797430311T540 Main BD MP Assembly, Z3740, 64GB eMMC, 2GB LPDDR3, Korean KBD

    NMLB02 EBR77982304 Sub board assy

    NMLB03 EBR77982604 FPCB, Main to Sub cable

    MiniCard

    NMINI01 EAT62033301AW-NB136NF 3VTO3.6V 10-Lead Micro PAK 52P 16.0x30.0x2.3MM AZUREWAVE TECHNOLOGIES, INC.

    NMINI02 MCQ67527301 Damper for Wireless Module 8x3.5x1.5t

    NMINI03 MDS64182402 w/lan gasket

    Keyboard Deck

    NKDECK01 AFP74106301 K-DECK BASE ASS'Y, Korean

    NKDECK01 AFP74106302 K-DECK BASE ASS'Y, B.Portuguese

    NKDECK02 AEH74257201 Hinge Assy

    NKDECK03 ABQ74502001 Hinge Cover Assy

    NKDECK04 MHK64146101 Sheet, Hinge Plate

    NKDECK05 MCQ67300201 Kdeck screw cover (4ea)

    NKDECK06 MHK64187101 Rubber cap, Kdeck Screw (Large) (2ea)

    NKDECK07 EAB63029701 Speaker ass'y (L +R)

    NKDECK08 MBG64849701 Button, Power

    NKDECK09 MBG64827501 Button, Volume

    NKDECK10 MGJ63671401 EarJack holder

    NKDECK11 EBR77975203 FPCB, Port (Port Board)

    NKDECK12 EBR77707202 FPCB, Audio BD

    NKDECK13 EAA63184901 Antenna, Main

    NKDECK14 EAA63185001 Antenna, Aux

  • 75

    Explode view

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    Explode view

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Etc

    NBOTM02

    NBOTM01

    NBOTM03

    NADT01

    NBOTM02

    NPWCD01

  • 76 Explode view

    Explode view

    7

    Copyright2014 LG Electronics Co., Ltd. LGE Internal Use Only

    Category Loc. No. LG P/N Description Remark

    Bottom

    NBOTM01 ABQ74231201 BOTTOM CASE, Ass`y

    NBOTM02 MCQ67393901 Rubber, Foot Rear

    NBOTM03 EAC62178701 Battery ass'y

    AdapterNADT01 EAY63128601

    Adapter(40W) (HONOR ADS-40MSG-19 19040GPK D) White, DC Plug Pin OD 3pi (Korea)

    Adapter & Power Cord Integral

    NADT02 EAD6262850180-5600-200(WHITE) MODULAR JACK USB micro 0.145M 8P, 5P WHITE AWG28 N MEC I MEX

    Power code

    NPWCD01 EAD61856502 Power Cord (I-SHENG, Black) Australia

    NPWCD01 EAD61856504Power Cord (I-SHENG, Black) UAE, Qatar, Dubai, Nigeria

    NPWCD01 EAD30754402 Power Cord (I-SHENG, Black, 1.55M) Columbia

    SCREW

    NSCR01 FAB31738702 Screw, M2.0 X L1.5 X D4.7 X H0.5

    NSCR02 1SZZBA4019J Screw, M2.0 X L3.0 X D4.0 X H1.0

    NSCR03 1SZZBA4080A Screw, M2.0 X L4.0 X D4.0 XH1.0

    NSCR04 1SZZBA4041J Screw, M2.0 X L3.0 X D3.3 X H0.3

    NSCR05 1SZZBA4116A Screw, M2.0 X L2.2 X D3.6 X H0.3

    BAG NBAG01 MAF63367302CUTTING PU Hybrid SYSTEM POCKET NO PRINT 11T540_ 11T740 Pouch