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g GE Celma ANAC - Quality Control Manual g GE Celma LTDA Maintenance Organization Certificate No. 7504-05/ANAC MANUAL DE CONTROLE DA QUALIDADE QUALITY CONTROL MANUAL Revision Number: 3 Date: Aug/31/2020 GE Celma LTDA Address: Rua Alice Herve 356 - Bingen - CEP 25669-900 Petrópolis - Rio de Janeiro - Brazil Tel: 55 24 2233-4401 Fax: 55 24 2233-4263

MANUAL DE CONTROLE DA QUALIDADE

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Page 1: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

g GE Celma LTDA

Maintenance Organization Certificate No. 7504-05/ANAC

MANUAL DE

CONTROLE DA

QUALIDADE QUALITY CONTROL

MANUAL Revision Number: 3

Date: Aug/31/2020

GE Celma LTDA

Address: Rua Alice Herve 356 - Bingen - CEP 25669-900

Petrópolis - Rio de Janeiro - Brazil

Tel: 55 24 2233-4401

Fax: 55 24 2233-4263

Page 2: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.0

TITLE: INDEX

PAGE NO: 1

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION (1.0) - INDEX

PART 1 GENERAL

SECTION ITEM

1.1 Introduction

1.2 Manual Approval

1.3 Revisions Procedure

1.4 Revisions Control

1.5 List of Effective Pages

1.6 Distribution control

1.7 Manual Change/Amendment Procedure

PART 2 QUALITY SYSTEM PROCEDURES

SECTION ITEM

2.1 Qualifying Authorized Personnel

2.2 Qualification for Specialized Activities

2.3 Establishing and Maintaining Proficiency of Inspection

Personnel

2.4 Technical Data and Maintenance Instructions

2.5 Quality Audit

2.6 Quality Audit Personnel

2.7 Corrective Action Procedure

2.8 Inspection Procedures

2.9 Acceptance of Tools & Equipment

2.10 Calibration of Tool & Equipment

2.11 Use of Tooling & Equipment

2.12 Statement of Conformity

Part 3 APPENDICES

SECTION ITEM

3.1 List of Internal Procedures

3.2 Sample Documentation

Page 3: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.1

TITLE: INTRODUCTION

PAGE NO: 1

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION (1.1) - INTRODUCTION

This Quality Control Manual was developed in accordance with the guidance

provided in Supplementary Instruction (IS) 145-009. The IS provides guidance using

one of many ways to comply with RBAC 145.

As applicable, several Sections of the manual address Quality Work Instructions.

References to these work instructions are identified at the end of each Section of this

Quality Control Manual

Information in this manual will be used in conjunction with the Quality Control Work

Instructions, which are available in two binders maintained in the Quality Assurance

Office and also on the internal network.

Ref. IS 145-009 and RBAC 145

Page 4: MANUAL DE CONTROLE DA QUALIDADE

• GE Celma ANAC - Quality Control Manual

PART: 1 SECTION: 1.2 TITLE: MANUAL APPROVAL PAGE NO: 1 REVISION NUMBER: 3 REVISION DATE: Aug/31/2020

SECTION (1.2) - MANUAL APPROVAL

The purpose of this Quality Control Manual is to explain the internal procedures and personnel responsibilities and assignments.

This Manual has been prepared and revised as necessary, in accordance with the National Civil Aviation Agency (ANAC) and GE Celma's internal Quality Assurance Procedures.

The procedures established in this manual are approved by the General Manager and must be complied with, as applicable, when work orders are being processed under the approval of RBAC 145.

The requirements, procedures, duties and responsibilities defined in this Manual are mandatory and become effective from the date of ANAC acceptance.

It is accepted that these procedures do not override the necessity of complying with any new or amended regulation published by the ANAC where these new or amended regulations are in conflict with these procedures.

This Manual is approved by:

Page 5: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.3

TITLE: REVISIONS PROCEDURE

PAGE NO: 1

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION (1.3) - REVISIONS PROCEDURE

The Quality Manager is responsible for revising this manual, but he can delegate the

revision process to the Quality Staff. When this process is complete, he will verify the

items changed and if acceptable will forwarded the manual to the General Manager

for his internal approval.

This Manual will be revised whenever there are significant changes to the

organization that may affect any operation performed at the facility.

Any employee may suggest changes to the quality system by contacting by phone or

email the quality engineering who will evaluate the proposed change.

The Quality Manager is also responsible to submit revisions of the manual to the

ANAC for acceptance and will change any area(s) revised and found not acceptable

by the ANAC.

The ANAC shall be informed of changes to the manual by, e-mail, CD-ROM /DVD, or

letter depending on the significance and urgency of the change.

This manual has a revision control table on the next page, i.e., Part 1 Section 1.3,

Page 2, which inform the number of the revisions and corresponding dates.

The system used to identify and control sections of this manual is:

1) Number of the part

2) Section

3) Title

4) Number of the page

5) Revision number of the page

6) Revision date of the page.

Revision control is established by entering revision number and effective date on

each page. Revisions to the texts will be also identified by a vertical bar on the left

side margin of the affected paragraph.

The procedures, routines defined in this manual will only be implemented after being

totally accepted by the ANAC.

ANAC acceptance of this manual is done by the issue o f a letter Ref. IS 145-009.

Page 6: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.4

TITLE: REVISIONS CONTROL

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION (1.4) - REVISIONS CONTROL

REVISION

NBR DATE

0 Feb/10/2014

1 Aug/21/2015

2 Jul/07/2017

3 Aug/31/2020

Ref. IS 145-009.

Page 7: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.5

TITLE: LIST OF EFFECTIVE PAGES

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION (1.5) – LIST OF EFFECTIVE PAGES

PART SECTIO

N PAGE

REV.

NUMBE

R

DATE PART

SECTION PAGE

REV.

NUMBE

R

DATE

1 1.0 1 1 Aug/21/2015 2 2.10 3 3 Aug/31/2020

1.1 1 1 Aug/21/2015 2.11 1 1 Aug/21/2015

1.2 1 3 Aug/31/2020 2.12 1 3 Aug/31/2020

1.3 1 2 Jul/07/2017 2 3 Aug/31/2020

1.4 1 3 Aug/31/2020 3 3 Aug/31/2020

1.5 1 3 Aug/31/2020 4 3 Aug/31/2020

1.6 1 2 Jul/07/2017 5 3 Aug/31/2020

1.7 1 1 Aug/21/2015 6 3 Aug/31/2020

2 2.1 1 3 Aug/31/2020 3 3.1 1 3 Aug/31/2020

2 1 Aug/21/2015 2 3 Aug/31/2020

2.2 1 3 Aug/31/2020 3.2 1 3 Aug/31/2020

2.3 1 3 Aug/31/2020 2 3 Aug/31/2020

2 3 Aug/31/2020 3 3 Aug/31/2020

2.4 1 2 Jul/07/2017 4 3 Aug/31/2020

2 2 Jul/07/2017 5 3 Aug/31/2020

3 3 Aug/31/2020 6 3 Aug/31/2020

4 3 Aug/31/2020

2.5 1 1 Aug/21/2015

2.6 1 3 Aug/31/2020

2.7 1 3 Aug/31/2020

2.8 1 3 Aug/31/2020

2 3 Aug/31/2020

3 3 Aug/31/2020

4 3 Aug/31/2020

5 3 Aug/31/2020

6 3 Aug/31/2020

7 3 Aug/31/2020

8 3 Aug/31/2020

2.9 1 2 Jul/07/2017

2 3 Aug/31/2020

2.10 1 3 Aug/31/2020

2 1 Aug/21/2015

Page 8: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.6

TITLE: DISTRIBUTION CONTROL

PAGE NO: 1

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION (1.6) – DISTRIBUTION CONTROL

Whenever a new manual or revision is issued and approved, the technical library is

responsible for distribution of copies in accordance with distribution control system

defined in internal procedure QCWI AB-032 - Control and Distribution of Technical

Documents.

This Manual is available to all employees through the internal computer network.

The original approval page hardcopy of this manual is maintained on file in the

Technical Library.

The assurance that each manual holder receives each revision is confirmed by

requesting the return of the “receiving receipt” from the manual holder. These

receipts are maintained on file in the Technical Library. Manuals holders are

responsible for the revision and care of their copies.

External copies of the Manual are provided electronically in read only format.

COPIES ASSIGMENT DISTRIBUTION CONTROL.

Technical Library Approval Page Original

National Civil Aviation Agency – ANAC Electronic Copy

AA* Electronic Copy

*AA: Aviation Authorities which may use the regulatory manuals issued to the ANAC,

together with its supplements or appendixes.

Page 9: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 1 SECTION: 1.7

TITLE: MANUAL CHANGE /

AMENDMENT PROCEDURE

PAGE NO: 1

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION (1.7) – MANUAL CHANGE / AMENDMENT PROCEDURE

The Quality Manager is responsible for maintaining this manual in a current

condition. Revisions will be submitted to the ANAC for their acceptance; any

information found unacceptable will be corrected prior to issuance of the revision.

Each page of this manual is identified by the number of the part, section, title, page

and revision date.

The ANAC is informed about changes by, e-mail, CD-ROM /DVD, or letter depending

on the urgency required for any significant change.

The procedures, routines defined in this manual will only be implemented after being

totally accepted by the ANAC.

ANAC acceptance of this manual is done by the issue of a letter.

Ref. IS 145-009.

Page 10: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 2 SECTION: 2.1

TITLE: QUALIFYING AUTHORIZED

PERSONNEL

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.1 – QUALIFYING AUTHORIZED PERSONNEL

General:

All employees including non-certificated person, who perform maintenance,

prevention maintenance, or alteration for the maintenance organization are qualified

and monitored according to internal Quality Procedures QCWI AB-007, AB-059 and

AB-090. All required training is provided, and in order to maintain proficiency on the

function a qualified employee is assigned to provide future on the job training when

required. During the training period the employee is not issued a stamp,

consequently trainees are not authorized to stamp any task.

All training forms are in bilingual format, i.e., Portuguese and English languages.

1 – Inspectors and Mechanic Inspectors

(a) In order to be qualified as an inspector or mechanic inspector, employees

must meet the requirements defined in the appropriate internal procedures and pass

a visual acuity examination.

(b) The qualification of inspectors is managed by the Leader and Manager of the

production areas in conjunction with the Quality Management.

(c) Minimum requirements for inspector and mechanic inspector qualification

were established by the Quality Manager and are defined by the internal quality

procedure QCWI AB-090.

(d) The Quality Manager is responsible for verifying personnel qualification and

for providing the proper authorization prior to the issuance of any stamp.

2 - Mechanics

(a) The qualification of mechanics is managed by the Leader and Manager of

production areas in conjunction with the Training Area.

(b) The Quality Manager is responsible for verifying personnel qualification and for

providing the proper authorization prior to issuance of any stamp.

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.1

TITLE: QUALIFYING AUTHORIZED

PERSONNEL

PAGE NO: 2

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

(c) In order to be qualified as a mechanic, employees must meet the requirements

defined in the appropriate internal procedure and pass a visual accuracy examination

3 - Fusion Welding Process

(a) Employees qualified as welders are trained in basic principles of the welding

process.

(b) Welders are qualified by successfully welding test pieces in different positions and

with different types of joints in accordance with internal procedure based on standard

AWS D17.

(c) In order to be qualified as a welder, employees must meet the requirements

defined in the appropriate internal procedure and pass a visual accuracy examination.

4 - Non-Destructive Testing

(a) Employees qualified as NDT inspectors are trained in the principles of the specific

process.

(b) The certification of Non-Destructive Testing (NDT) inspectors is performed in

accordance with NAS 410. NDT activity is managed by NDT Level III employees.

(c) In order to be qualified as an NDT inspector, employees must meet the

requirements defined in the appropriate internal procedure and pass a visual

accuracy examination.

Ref.: RBAC 145, SECTION 145.151

Applicable Internal Procedures:

QCWI AB-007 - Employees Control and Identification System

QCWI AB-027 - Non-Destructive Testing Personnel Certification

QCWI AB-059 – On Job Training

QCWI AB-079 - Fusion welding: welder qualification/ welding operator

QCWI AB-090 - Technical Training

Page 12: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 2 SECTION: 2.2

TITLE: QUALIFICATION FOR

SPECIALIZED ACTIVITIES

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.2 - QUALIFICATION FOR SPECIALIZED ACTIVITIES

Inspection personnel working at the maintenance organization are required to

perform their work in accordance with the applicable and current OEM manuals /

technical data, and ANAC regulations to such operation.

Inspectors and mechanic inspectors also understand, read, and write English and

Portuguese.

The GE Celma has a comprehensive system for the qualification and certification of

Non-Destructive Testing inspectors and welders.

Recurrent training for Non-Destructive Testing inspectors and welders is provided in

accordance with QCWI AB-027 and QCWI AB-079 requirements and is controlled by

the Quality Assurance Management. Copies of all related records are maintained in

Materials Laboratory that is under the surveillance of the Quality Management.

Proficiency evaluation of the inspectors is described on the Training Program Manual,

Part 2, Section 2.12.

Ref.: RBAC 145, SECTION 145.155

Applicable Internal Procedures:

QCWI AB-027 - Non-Destructive Testing Personnel Certification

QCWI AB-079 - Fusion welding: welder qualification/ welding operator

Page 13: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.3

TITLE: ESTABLISHING AND

MAINTAINING PROFICIENCY OF

INSPECTION PERSONNEL

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.3 - ESTABLISHING AND MAINTAINING PROFICIENCY OF INSPECTION

PERSONNEL

GE Celma ensures that persons performing inspections are proficient through an

evaluation conducted by their direct leader or a person delegated by him/her, with

necessary experience on the task being evaluated. This evaluation shall be conducted

every 12 months.

This evaluation shall be conducted by checking the employee skills during his/her

work in order to ensure that he/she still able to perform inspections by using the

various types of equipment and visual inspection aids appropriate for the article

being inspected. This evaluation will be documented electronically through electronic

Workflow suitable for this purpose.

If the employee is rejected during this evaluation, the direct leader is responsible for

requesting a remedial training and do not allow this employee to perform the task that was

rejected until have evidence of satisfactory participation in this training.

Inspection personnel are thoroughly familiar with applicable regulations, inspection

methods, techniques and equipment used to determine the airworthiness of an article

undergoing maintenance, repair or alteration. Inspection personnel, before being

assigned to a specific function receive classroom and On The Job training and must

demonstrate minimum qualification as defined in procedure QCWI AB-059. Training

records are maintained for each employee by the Quality organization

Inspection personnel assigned to maintenance organization operations are required

to perform the work in accordance with following ANAC regulations applicable to

such operations:

Definitions and Abbreviations: RBAC 1 Definitions, writing rules and measurement units for use in the RBAC

RBAC 21 Aeronautical product certification

RBAC 39 Airworthiness Directives

RBAC 43 Maintenance, Preventive Maintenance, Rebuilding and alteration

RBAC 121 Operational requirements: domestic operations, flag and supplementary

RBAC 129 Operations of foreign air carriers within Brazil engaged in common carriage

RBAC 135 Operational requirements: complementary operations and on-demand

RBAC 145 Aeronautical Product Maintenance Organizations (Repair Stations)

Page 14: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.3

TITLE: ESTABLISHING AND

MAINTAINING PROFICIENCY OF

INSPECTION PERSONNEL

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

Inspection personnel working at the maintenance organization are required to

perform their work in accordance with the applicable OEM manuals, approved

technical data, and the applicable ANAC regulations to such an operation.

The inspectors and mechanic inspectors are also responsible for the continuity of the

tasks to be performed during their absence. To ensure the continuing responsibility

for inspection in progress they are responsible to record the pending items using the

RAISE DEFECT operation available in SAP system.

Taking into account that some shop floor personnel such as operators from repair

areas also use this process and they are not so familiarized with English language; it

is acceptable to use only Portuguese language for completing RAISE DEFECT.

The inspectors and mechanic inspectors can read, write and understand English and

Portuguese languages.

Recurrent training is also provided to the inspectors and mechanic inspectors.

Ref.: RBAC 145, SECTION 145.155

Applicable Internal Procedures:

QCWI AB-007 - Employees control and identification system

QCWI AB-059 - On Job Training

QCWI AB-090 - Technical training

ANAC Training Program Manual

Page 15: MANUAL DE CONTROLE DA QUALIDADE

g GE Celma

ANAC - Quality Control Manual

PART: 2 SECTION: 2.4

TITLE: TECHNICAL DATA AND

MAINTENANCE INSTRUCTIONS

PAGE NO: 1

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS

Technical Data

Managers, Supervisors and Engineering are responsible for identifying and

requesting all technical data required to perform an activity. The Quality Manager is

responsible for the Technical Data program.

All technical data, including electronic data or data and procedures supplied by the

air carriers is received and controlled by the Technical Library supervisor and his/her

subordinates (known as Technical Library team). They are responsible for collecting,

distributing and revising all manuals in paper or electronic format, binders and

technical documents throughout GE Celma. Manuals in electronic format are received

by the Technical Library team, which performs the control and send to the

Information Technology area to be saved on GE Celma server. Whenever a new

manual or document or its revision is introduced, the Technical Library team informs

the applicable areas, by e-mail, about this change.

All technical data is maintained to the most current revision in all shop areas.

Periodic checks (maximum interval of four months) are performed by the Technical

Library team, using the manufacturer’s manuals control index, to verify if the

manuals in use are current.

When a Temporary Revision (TR) of any technical publication is received, the

Technical Library team is responsible for updating all hard copies of the affected

publication being used in the shops and also the electronic manuals available on the

GE Celma intranet. For electronic manuals the TR’s are introduced into them by the

Technical Library team, downloading from the site of the OEM.

The Technical Library team, after the receipt of a manual revision, informs to the

applicable engineers who will check for significant technical changes (changes that

may affect flight safety) and prioritize them within five working days. These engineers

will also perform the revision or lock, in the production system, the affected service

instructions to avoid their issuing. For non-significant changes the engineers will

have thirty calendar days to update the Services Instructions and implement the

changes after been received.

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.4

TITLE: TECHNICAL DATA AND

MAINTENANCE INSTRUCTIONS

PAGE NO: 2

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)

During the final inspection of a product after maintenance, the certifying staff is

responsible for verifying if the applicable manual was revised during this period. If

the manual was revised, they will verify if any significant change had occurred and

take the appropriate corrective actions, as necessary.

These modifications introduced by revisions are available for consulting at the quality

portal (quality page).

The use of technical data not controlled by the Technical team Library is prohibited.

However, if it is extremely necessary to keep a not controlled technical data, not to be

used for inspections or troubleshooting or making any decision regarding parts or

engines approvals, but only for retrieving old procedures to compare with the current

ones, this situation may be considered as acceptable provided that such data is

properly identified as "For Reference Only".

All technical data hard copies under the control of the Technical Library team have a

“Use Authorization Sheet” as a cover page that is used to indicate the specific

manual or binder is controlled and updated by the Technical Library team.

Any technical data hard copy without the cover sheet, titled “Use Authorization

Sheet” may not be used in the shop. If a manual is found without this page it must be

returned to the Technical Library, immediately

Inspection/maintenance personnel are responsible for maintaining the technical data

hard copy in good condition.

Whenever an internal document is issued or updated it is approved by Quality and

sent to the technical library to be distributed to the shops, as required.

Several personal computers are available on the shop floor on each area to allow the

access to the electronic manuals and documents. These computers are connected to

the servers where the technical manuals and documents are saved and updated.

The access to all electronic manuals on the GE Celma intranet is provided to all

employees of the shop floor, which is secured controlled by a login and password.

The quality area had provided trained to employees who use the electronic manuals

from the OEM. The main purpose of this training is to familiarize the employees with

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.4

TITLE: TECHNICAL DATA AND

MAINTENANCE INSTRUCTIONS

PAGE NO: 3

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)

the resources and tools available in the system to facilitate the use of these manuals.

All documents applicable to Brazilian customers must be Portuguese language or

bilingual (English and Portuguese languages), engineering is responsible for

translation. When required, the Quality Manager is responsible for performing quality

verifications of the in-use documents, or documents being revised.

Quality Assurance Management is responsible for maintaining current all ADs related

to the engines, accessories and parts that we perform maintenance on.

Whenever a new AD is received, the Technical Library team immediately informs to

applicable engineers and other personnel responsible for its analysis and

implementation in the shop.

AIRWORTHINESS DIRECTIVES (AD’s)

Engineering is responsible for the implementation of ADs into the shop.

The representatives from Technical Library checks every 14 days at the ANAC website

and in case of new ADs are posted an information is disclosure to engineering

departments and applicable areas.

SERVICE BULLETINS

The Quality Manager is responsible for maintaining in current status Service Bulletins

issued by the manufacturers.

Whenever a new Service Bulletin or a revision to an existing Service Bulletin is

received, Technical Library team are responsible for collecting and updating the

manuals or binders throughout the facility, informing the personnel responsible for

its analysis and implementation in the shop.

All new revisions of the manuals are received and controlled by the technical library

team in accordance with the routine described on internal procedure QCWI AB-032.

Ref. RBAC 145, SECTION 145.205.

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.4

TITLE: TECHNICAL DATA AND

MAINTENANCE INSTRUCTIONS

PAGE NO: 4

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION 2.4 – TECHNICAL DATA AND MAINTENANCE INSTRUCTIONS (Cont.)

MAINTENANCE INSTRUCTIONS

Engineering is responsible for the issuance of, and maintaining current the Service

Instructions, related to the work that is being performed in the shops.

Applicable Internal Procedures:

PRP-006 - Repair Work Instructions Standardization

PRV-015 - Overhaul Routers Standardization

QCWI AB-032 - Control and distribution of technical documents

QCWI AB-074 - Quality Records

QCWI AB-083 - Blockage of technical documents in electronic environment

QCWI AB-087 - AD`s/ASB`s/SB`s accomplishment control

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.5

TITLE: QUALITY AUDIT

PAGE NO: 1

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION 2.5 - QUALITY AUDIT

The Quality Assurance Area annually prepares a detailed internal audit plan. The plan

establishes the audits to be performed, ensuring that all Repair and Overhaul areas,

all processes and all requirements of RBAC 145 are covered. The audit program

references type of the audit, the area, process, product or system to be audited, the

auditor’s name or team and date the audit will be accomplished. The audit plan

includes workstations, processes, as well as production and non-production areas

that may affect the quality system.

Internal audits are performed by the quality auditors to verify that the services of the

company are being performed in accordance with service instructions, internal

procedures, RBAC 145 requirements and air carrier specifications.

When discrepancies are found, a non-conformance report is issued by an auditor. The

person responsible for the area where the non-conformance was discovered is

required to ensure the discrepancies are corrected. In addition, they will propose an

action plan for identifying the root cause of the problems that will eliminate these

types of undesirable conditions in the future. The quality auditor will follow up to

ensure the implementation of the corrective action and to certify that i t was effective.

The Quality Manager is responsible for the internal audit program. The Quality

Auditors are trained and qualified in accordance with internal procedure

requirements.

There is a group of quality control personnel under the Quality Management that is

responsible for verifying the compliance with the routines described on the manuals,

procedures in the shop. They are the liaison between quality and production shop

floor personnel on a day-by-day basis, answering questions, providing feedback and

also reporting safety issues that may affect the product integrity.

Ref. RBAC 145, SECTION 145.211

Applicable Internal Procedures:

QCWI AB0-36 - Internal and External Quality Audits – Auditors Qualification

Page 20: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.6

TITLE: QUALITY AUDIT PERSONNEL

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.6 - QUALITY AUDIT PERSONNEL

Minimum requirements for qualification as an internal auditor are:

• Completed high school training or equivalent;

• 3 years of professional experience in the technical area or mechanical, electrical,

industrial/manufacturing engineering graduation; (*)

(*) A waiver for this requirement may be granted provided that meets the

conditions described in Training Program Manual (TPM).

• Internal or external approved audit qualification training course;

• Accompany two (or four) (**) internal audit processes under the supervision of a

qualified auditor.

(**) Depending on the professional experience. For details, refer to the internal

QCWI AB-036 procedure, at applicable additional requirements.

Applicable Internal Procedures:

QCWI AB-036 - Internal and External Quality Audits - Auditors Qualification

QCWI AB-022 - Direct Materials and Repair Services Suppliers Control

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.7

TITLE: CORRECTIVE ACTION

PROCEDURE

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.7 - CORRECTIVE ACTION PROCEDURE

Non-conformances raised before an article is approved for return to service, are

entered into a RNC (Report of Non-Conformity) workflow, which is used to track all

non-conformances detected during the production cycle of an article. Whenever a

non-conformance, related to a specific work order is entered into the RNC Workflow,

this work order is suspended until a disposition is defined and the part is released by

engineering. The Quality Manager is responsible for this program.

A person that has enough experience on the non-conformity part will be responsible

for a fact-based investigation of the process to determine the root cause of the non-

conformance, providing a systemic corrective action to remedy the undesirable

situation. If the part is considered as repairable, engineering will add operations to

the service instruction to rework and return it to service based on the procedures

described into the manual or approved technical data.

When a non-conformance is found after the article had been approved for return to

service, the Quality Manager is responsible for the investigation of the problem. If it

is considered as a violation of the regulations, the Quality Manager will inform the

owner/operator and propose a corrective action plan to fix the issue. He will also

notify the ANAC.

All crucial non-conformances found are discussed during quality review meetings

conducted quarterly with Operations Managers.

Ref. RBAC 145, SECTION 145.211

Applicable Internal Procedures:

QCWI AB-018 - Control of non-conforming product

QCWI AB-042 – Corrective actions

QCWI AB-064 - Quality System Review

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES

RECEIVING INSPECTION (Incoming Inspection)

All incoming materials, consumables, raw material, other hardware, parts,

components, etc. are subject to receiving inspection, to ensure conformance to

purchase requirements and / or other specifications in accordance with QCWI-AB-044

and QCWI AB-123, which is based on ANAC IS 43-001, latest revision.

The receiving inspectors, enters the applicable information for each incoming item

into a computer-based system (OASIS-SAP), using the inbound document (with Air

Way Bill and Invoice information).

For all materials intended for installation on Brazilian products, the receiving

inspection verification includes:

a) Raw materials and standard parts

• Proper documentation, identification and traceability

• Conformity to a specification and acceptable quality

• Shelf life

• Contamination

• Shipping damage

• State of preservation

b) Articles those are maintained or altered

▪ Proper documentation, identification and traceability

▪ Shipping damage and contamination

▪ State of preservation

▪ Life limits

▪ AD`s and Service bulletins

▪ Functional test or tear down inspections

▪ ANAC approval of new articles

▪ Determination of what repairs are necessary

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

Acceptable parts moved to the warehouse are accompanied by a receiving inspection

document, such as ANAC Form F-100-1 (or similar applicable Airworthiness Approval

Tag) which provides traceability to an approved source.

A Material Discrepancy Report is attached to any rejected material which is moved to

the quarantine crib located in the Receiving Inspection area, until an appropriate

disposition is defined.

The documents originally received with the parts are archived in the warehouse

archives area or in a specific electronic folder, providing retrieving of these

documents at any time.

GENERAL REQUIREMENTS:

1 - Visual receiving inspection is required for:

• New components manufactured under a type or production certificate or in

accordance with a Technical Standard Order (or similar ANAC approved technical

data).

• Articles, as defined in ANAC IS 43-001, latest revision

• Standard parts, as defined in ANAC IS 43-001, latest revision

• Components which have been rebuilt by the manufacturer to production

specifications

Traceability documents from an organization holding an approved manufacture

process must be provided in accordance with QCWI AB-044 and QCWI AB-123.

Note 1) All materials been received by the organization, including new articles, are input into the materials system. This system checks the part number of the article and if it is not available into the data bank it cannot be acceptable and delivered to the stock room. If this occurs, the article is moved to the quarantine crib where it is maintained until definition of the final disposition. The data base of the materials system has only part numbers of the articles, which are approved by the ANAC.

Note 2) Visual receiving inspection is also performed to identify possible

contamination of the articles being received. If any contamination is found during the

receiving inspection the parts are moved to the quarantine crib and a report is

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PART: 2 SECTION: 2.8

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PAGE NO: 3

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

sent to the supplier requesting a corrective action in accordance with the internal

quality procedure QCWI AB-044.

Note 3) In the case that material is supplied by a RBAC Part 121 operator to be

installed in his own engine or accessory, a certification document issued by the same

RBAC Part 121 operator that supplies the material, certifying that the material is

traceable to an approved source and that the air carrier has and will maintain the

traceability documents required to prove that the part or material is in airworthy

condition. In this case the supplier must be the same as the end user.

2 - Any repaired or overhauled components, received by GE Celma must come from

an ANAC (or other applicable and acceptable regulatory agency) approved

maintenance organization. These parts do not require more than a visual receiving

inspection before being entered in service. Certification documents, such as a

Serviceable (Yellow) Tag or ANAC Form F-100-1 (or similar applicable Airworthiness

Approval Tag), with a description of work performed, i.e., work order, must be always

present.

Back-to-birth documentation issued by air carriers must be provided for Life Limited

Parts (LLP). The documentation must fully and clearly describe all installation and

removal data, since the LLP was first installed as new (zero time and zero cycle since

new) until current status.

Such data are, as a minimum: engine serial number, total time, total cycles and date

for each time the LLP have been installed and/or removed since new.

Note: Back-to-birth documentation issued by maintenance organization and parts

brokers are not acceptable.

3 - All materials requiring a functional check are routed to the proper area of the GE

Celma for the performance of this check. In case such check cannot be accomplished

internally, a contract maintenance facility with the authority for return to service will

be used.

Functional checks are performed in accordance with instructions contained in the

appropriate manufacturer's publications or other approved data. However, if such

specific instructions are not available, functional check requirements will be

determined by OEM Product Support Engineering and issued on a work order to

provide a means of recording compliance therewith.

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 4

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

4 - All components or materials rejected during receiving inspection, including those

received with damage, without proper certification, identification, preservation or

without traceability to an approved source are placed in the quarantine crib in the

Receiving Inspection area and a Material Discrepancy Report is attached to it.

5 - All materials having shelf-life requirements are controlled by a computer system

operated by Receiving Inspection personnel. Shelf life materials are labeled with the

expiration date before being forwarded to the warehouse.

Any shelf-life material found in the shop, or store rooms without such identification,

or which was recalled by the Shelf-Life Computer System for an expired shelf-life will

be segregated and stored in the chemical storage area until final disposition is

determined.

Materials requiring special environmental conditions for storage are stored according

to manufacturer specifications.

6 - Materials that are received in lots and are released from stock in smaller units and

in such situations the traceability of the material back to the original lot is assured by

a traceability number “Entrada de Material Internacional” (EMI) or Purchase Order

number (PO), Lot number / Heat number found on the package or container of the

product.

7 - Whenever a received part presents indications which could be considered as

suspected unapproved part the receiving inspectors will reject this part, place it on

hold in the quarantine crib with a Material Discrepancy Report attached to it and

report such concern to the Quality Manager who will proceed in accordance with the

internal procedure QCWI AB-077 and after confirming thru an investigation will

submit the required documents to the ANAC.

8 - The receiving inspection personnel report to the Quality Manager with regard any

quality issues.

9 - All incoming inspection records are maintained in the Receiving Inspection area or

in a specific electronic folder, providing retrieving of these documents at any time.

Ref. RBAC 145, SECTION 145.211

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 5

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

PRELIMINARY INSPECTION

Articles received for overhaul, maintenance, alteration or repair services are

submitted to a preliminary inspection performed by qualified inspectors or mechanic

inspectors, based on the OEM requirements, before beginning of any work. This

inspection is recorded on the Service Instruction which is identified by the Work

Order number. Furthermore, this information is attached to the product undergoing

maintenance.

The individual performing the inspection is not allowed to perform or sign for the

accomplishment of the maintenance activity being inspected.

During preliminary inspection is verified:

Proper documentation, provided by the customer, showing product traceability and

life control of Life Limited Parts (LLP’s).

Note: This information will remain in the product file.

State of preservation

Shipping damage and contamination

Airworthiness Directives and Service Bulletins

Functional test or teardown inspections

Determination of required repairs.

All corrective actions taken to correct any discrepancy is recorded and documented

on specific service instructions. These records show the relationship between the

discrepancies found and the corrective actions taken.

Discrepancies found outside agreed upon work scope are communicated to the

customer. Records of inspection are maintained in the engine work package.

Before beginning any work, Engineering ensures that the applicable technical data is

available in the working areas. If work is performed for an air carrier under the

continuous airworthiness requirements of RBAC 121, 125, 129 or 135, all required

information, and specifications requested by the air carrier are included, or referred

to in the work instructions following the article through the maintenance

organization.

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 6

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

HIDDEN DAMAGE

The preliminary inspection is not limited to areas of obvious damage or deterioration,

but include a thorough and searching inspection for hidden damage.

Areas adjacent to any damaged area are inspected for hidden damage, or in case of

deterioration, a thorough review of all similar materials is evaluated.

All articles that have been involved in an accident are inspected by hidden damage.

The scope of this inspection is governed by the type of part with special

consideration to: (a) its previous operating history; (b) Malfunction or Defect Reports;

(c) Service Bulletins; (d) AD’s. The inspector or mechanic inspector from Overhaul

Management performing this inspection is responsible for recording on the service

instruction all discrepancies noted during hidden damage Inspection operation. This

information is made part of the Work Order file.

The individual performing the inspection is not allowed to perform or sign for the

accomplishment of the maintenance activity being inspected.

Whenever damage or deterioration, besides that reported by the customer are found,

inspectors record the discrepancy in the applicable service instructions and reports.

Engineering notifies the customer through the Customer Support Area.

All records of this inspection are maintained in the work package

IN-PROCESS INSPECTION

Trained and qualified inspectors or mechanic inspectors are assigned to perform

inspections at various stages of teardown, overhaul and repair of all units or

components received for service. These inspections include visual, dimensional, non-

destructive testing inspections and/or functional tests. In-process inspections are

accomplished in accordance with OEM requirements or other approved technical

data.

The individual performing the inspection is not allowed to perform or sign for the

accomplishment of the maintenance activity being inspected.

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 7

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

Whenever a WIP (Work In Process) part presents indications which could be

considered as suspected unapproved part the inspectors or mechanic inspectors will

reject and move this part to a dedicate in-process quarantine area with a quarantine

tag (DRQCE0010) attached to it, and report such concern to the Quality Manager who

will proceed in accordance with the internal procedure QCWI AB-077 and after

confirming thru an investigation will submit the required documents to the ANAC.

Any part rejected during in-process inspection is identified with a rejected tag

(DRQCE0008, or corresponding OASIS-SAP ID Tag) if the part is considered as

unsalvageable (scrap) or with a quarantine tag (DRQCE0010, or corresponding

OASIS-SAP ID Tag) if the part is considered as salvageable. Those parts are sent to

dedicated and segregated areas depending of its condition.

FINAL INSPECTION AND RETURN TO SERVICE

Prior to approval for return to service, all engines, modules, accessories, components

or parts serviced are inspected in accordance with current instructions contained in

the manufacturer manuals performed by qualified inspectors or mechanic inspectors,

and inspected in accordance with maintenance rules of the National Civil Aviation

Agency (ANAC) performed by the return to service personnel. Before any engine,

module or accessory is shipped to the customer, all inspection and work records are

submitted to a final verification performed by authorized personnel to ensure the

documentation is correct and complete. Following the review of all documentation

the information will be archived in the article file.

The individual performing the inspection is not allowed to perform or sign for the

accomplishment of the maintenance activity being inspected.

Note: The minimum requirements for authorized return to service personnel is found

in QCWI AB-007, and the minimum training requirements for qualified inspectors or

mechanic inspectors is found in QCWI AB-090.

The final inspection is accomplished in accordance with current approved technical

data and recorded on Final Operation of Service Instruction (router in OASIS-SAP).

The product before being considered as good for return to service is submitted to

inspection, testing, calibration and preservation as required. Records of accomplished

work are provided to the customer as required.

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PART: 2 SECTION: 2.8

TITLE: INSPECTION PROCEDURES

PAGE NO: 8

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.8 - INSPECTION PROCEDURES (Cont.)

After been performed the service, products (*) are returned to service with the

applicable ANAC Forms F-100-01 and F-400-04(**) with a description of the work

performed per RBAC 43.9, and copies are kept in the engine package file.

(*) Engine, modules, accessories, individual parts or components

(**) Issued only for the engines.

ANAC Form F-400-04 must be issued whenever requested by customer and at least in

duplicate if there is a major repair or alteration performed in the engine shop visit.

Details for completing these forms can be found in the latest revision of IS 43.9-001

and IS 43.9-002.

Only articles, for which GE Celma is rated, are approved for return to service,

following maintenance accomplished in accordance with approved technical data.

Articles rejected during the final inspection are segregated, a non-conformance is

issued, and engineering must identify the final disposition.

No aircraft engine or module is released for return to service until the work order and

other records have been reviewed for completeness and final acceptance is obtained

by completion of a Final Inspection. The final inspection of engines is performed in

two steps:

1- Final inspection after complete engine assembly;

2- Final inspection after engine test in test cell before shipment to the customer.

GE Celma will not provide only the approval for return to service of a complete type-

certificated product following contracted maintenance, preventive maintenance or

alteration.

Ref. RBAC 145, SECTION 145.157; 145.217 (c)

Applicable Internal Procedures:

QCWI AB-007 - Employees control and identification system

QCWI AB-033 - Identification and certification of parts, engines and accessories

QCWI AB-044 - Receiving Inspection of Parts, Articles and Accessories

QCWI AB-063 - Control of shelf life materials

QCWI AB-123 - Receiving Inspection of Consumable Materials

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PART: 2 SECTION: 2.9

TITLE: ACCEPTANCE OF TOOLS &

EQUIPMENT

PAGE NO: 1

REVISION NUMBER: 2

REVISION DATE: Jul/07/2017

SECTION 2.9 - ACCEPTANCE OF TOOLS & EQUIPMENT

Special inspection tooling and test equipment other than those recommended by the

manufacturer, require a functional equivalence determination to assure they meet the

test capabilities, parameters and the required reliability.

Any equivalent tool or test equipment shall have its functional equivalency to the tool

recommended by the manufacturer proven by comparisons, tests, which assure that

all technical data, limitations and parameters, required by the manufacturer are met.

Equivalent tooling must be equal to performance standards established by the

original manufacturer.

If the manufacturers’ technical data is not available, a practical evaluation specified

by the responsible engineering area is performed in order to assure functional

equivalence through tests, analysis, demonstrations, etc.

The functional equivalence is documented electronically through a workflow

application developed by the quality assurance staff. The forms are maintained on file

with other documents or electronically as well as others attached scanned documents

that substantiate the equivalency, including but not limited to:

a) Technical data and/or specifications;

b) Drawings and/or photographs;

c) Service Instructions and/or repair Orders;

d) Test results and/or Analysis;

e) Certificates of Conformance;

f) Calibration Certificates;

g) Engineering Reports.

Note: Equivalent tooling must be identified by an identification number.

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PART: 2 SECTION: 2.9

TITLE: ACCEPTANCE OF TOOLS &

EQUIPMENT

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.9 - ACCEPTANCE OF TOOLS & EQUIPMENT (Cont.)

Equivalent tooling that requires periodic calibration control is added to the

Calibration Control System and receives an identification code.

Ref.: RBAC 145, SECTION 145 .109

Applicable Internal Procedures:

QCWI AB-043 - Procedure for determination of functional equivalency of tools,

equipment, test benches and consumable materials

QCWI AB-089 - Tools, instruments and equipment control

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PART: 2 SECTION: 2.10

TITLE: CALIBRATION OF TOOLS &

EQUIPMENT

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT

All test and inspection equipment such as precision tools, gauges, scales, pressure

gauges, ammeters, ohmmeters, voltmeters, test equipment, X-ray, eddy current and

ultrasonic test equipment used to determine the airworthiness of articles are

subjected to periodic checks and calibration using documented techniques

recommended by the manufacturer.

Results of checks and calibrations in each phase of test are recorded in the

Calibration Control System, a computerized system developed for this purpose.

The Calibration Control System is used to control the calibration of precision tools

and test equipment, used to make airworthiness determinations. The system

identifies each piece of precision equipment with a unique number and maintains

calibration history records identifying the date of calibration, and the person testing

or calibrating the tool/ test equipment as well as the standard used for the calibration.

This system is queried weekly for all tools and test equipment having an expiration

date in the following week. The system generates a report, which is forwarded to

each cell leader, or supervisor who separate and make the tools and/or test

equipment available to Calibration Laboratory personnel.

Note: Calibration records are maintained for 5 years.

Precision equipment not requiring calibration is identified with a calibration not

required label explaining the reason why the calibration is not required. Equipment

that must be calibrated before each use is identified with a specific tag.

New precision test equipment is only included in the inventory after being properly

calibrated and included into the calibration control system.

In company-manufactured NDT inspection standards are certified and calibrated as

required.

All standards used in the Laboratory are calibrated by the manufacturer and are

traceable to the Brazilian National Standards Laboratory (INMETRO).

When test and/or calibrations are performed by an external organization, applicable

records and traceability to N.I.S.T., or another Standard accepted by the

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PART: 2 SECTION: 2.10

TITLE: CALIBRATION OF TOOLS &

EQUIPMENT

PAGE NO: 2

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT (Cont.)

Administrator must be provided. The Calibration Laboratory team is also responsible

for receiving and entering this information into the calibration system data base.

Outside contractors:

- Instituto Nacional de Metrologia, Normalização e Qualidade Industrial (INMETRO)

and its approved Calibration Laboratories.

- The standards of the country where the OEM is located may be used if those

standards have been accepted by the Administrator.

The above listed outside agencies are contracted to perform test and/or calibration

when these services are not available at our Organization.

Test equipment shall be calibrated at periodic intervals based on manufacturer

recommendation, stability, purpose and degree of usage. The Quality Manager is

responsible for the calibration system.

Calibration Intervals:

The basic calibration intervals for instruments and tools are defined in accordance

with manufacturers recommendations.

The maximum period for instruments and tooling calibration is described on the

internal procedure QCWI AB-013 due to the calibration control system adopted.

Calibration intervals may be changed based on the calibration results history of the

instruments as defined on the internal procedure QCWI AB-013.

A label, which provides the instrument identification number, date of last calibration,

date the calibration is due, as well as the name and badge number of the qualified

person who performed the calibration identify each piece of test equipment. The

identification number is also engraved on the piece of test equipment to assure

traceability is not lost.

Employees are not allowed to perform work on an engine or components using tools

or test equipment out of calibration. Auditors from Quality Management check the

test equipment labels at random, to assure equipment in use is calibrated and review

the calibration records for traceability and accuracy. If at any time a piece of test

equipment inadvertently exceeds its calibration due date, it is immediately

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PART: 2 SECTION: 2.10

TITLE: CALIBRATION OF TOOLS &

EQUIPMENT

PAGE NO: 3

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.10 - CALIBRATION OF TOOL & EQUIPMENT (Cont.)

removed from service until a calibration check has been performed. A product impact

investigation is then conducted to define the corrective action to be taken on the

products inspected.

In the event of a device become broken, suspected of malfunctioning or determined

to be unreliable, it must be immediately forwarded to the Calibration Laboratory to

perform a check. During this check is verified its deviation and in case of the values

are greater than 2 (two) times the acceptance limit then a recall shall be conducted

following the process described in the internal procedure QCWI AB-013 related to

devices with Significant Out of Tolerance limits.

Master Standards used to calibrate working standards are traceable to INMETRO,

N.I.S.T. or another standard accepted by the Administrator. Working standards have a

calibration frequency of one year maximum.

All master calibration standards are maintained in the calibration laboratory. The

laboratory temperature and humidity are properly controlled.

The control of the master standards used to calibrate test equipment is also

maintained by the Calibration Control System.

Ref. RBAC 43, SECTION 43.13, RBAC 145, SECTION 145.109 and SECTION 145.211.

Applicable Internal Procedures:

QCWI AB-013 - Instruments Control and Calibration System

QCWI AB-084 - Tools control and inspection system

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PART: 2 SECTION: 2.11

TITLE: USE OF TOOLS &

EQUIPMENT

PAGE NO: 1

REVISION NUMBER: 1

REVISION DATE: Aug/21/2015

SECTION 2.11 - USE OF TOOLING & EQUIPMENT

Shop personnel are responsible to assure that inspection or test equipment, have a

current calibration label attached. Any piece of test equipment found in the shop

without a current calibration label attached is immediately forwarded to the

Calibration Laboratory for calibration.

All special tools are stored and maintained in their designated areas. Leaders of each

working area are responsible to maintain a list of all special tools under their

responsibility.

Note: All tools and equipment used are property of the company. The use of personal

tools is prohibited.

Employees are held accountable for controlling the tools they use. This requirement

prevents foreign object damage (FOD) or damage to the article they have worked on.

Ref: RBAC 145, SECTION 145.109

Applicable Internal Procedures:

QCWI AB-089 -Tools, instruments and equipment control

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PART: 2 SECTION: 2.12

TITLE: STATEMENT OF

CONFORMITY

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY

RBAC Requirements

RBAC Requisito Conformidade Referência

145.1

43.1

65.1

Applicability

GE CELMA performs maintenance services for

aircraft engines in accordance with the current

regulation.

MOM Part 1, Section 1.1

145.5

Certificate and

operations

specifications

requirements

The certificate (COM) and operations specifications

issued to GE Celma are available on the premises

(in visible and accessible place) for inspection by

the public and the ANAC. The fees' receipts already

paid are available for presentation at any time.

MOM Part 1, Section 1.1

ANAC documents folder

filed in the quality

department.

145.51 Application for

certificate

GE CELMA had its certification process approved

by ANAC 7504-05/ANAC and operates according to

the requirements defined by the RBAC 145.

MOM Part 1, Section 1.1

145.53 Issue of certificate

GE CELMA had its certification process approved

by ANAC 7504-05/ANAC and operates according to

the requirements defined by the RBAC 145.

MOM Part 1, Section 1.1

145.55 Duration and renewal of

certificate

GE CELMA meets all the requirements about the

duration of the certificate and its related

documents.

MOM Part 1, Section 1.1

145.57 Amendment to or

transfer of certificate

GE CELMA will notify the ANAC any intention to

change of its previously approved scope.

MOM Part 1, Section 1.1

QCWI AB-034

145.59 Categories and Classes

[Ratings]

GE CELMA performs all services considering to the

categories, classes and limitations established in its

COM.

MOM Part 1, Section 1.1

145.61 Limited ratings GE CELMA meets all the requirements about its

limitations. MOM Part 1, Section 1.1

145.103 Housing and facilities

requirements

GE CELMA has adequate housing and facilities for

all services that performs and for storage of

materials.

MOM Part 1, Section 1.1

MOM Part 2, Section 2.7

145.105 Change of location,

housing, or facilities

GE CELMA will notify the ANAC any intention to

modification of facilities or address.

MOM Part 1, Section 1.1

QCWI AB-034

145.109 Equipment, materials,

and data requirements

GE CELMA owns and controls all equipment and

tools necessary to perform the services of the

categories, classes and limitations of its COM.

MCQ Part 2, Section 2.9

MCQ Part 2, Section 2.10

MCQ Part 2, Section 2.11

QCWI AB-013, AB-043 e

AB-084

GE CELMA owns and controls all the technical data

necessary to perform the services of the categories,

classes and limitations of its COM.

MCQ Part 2, Section 2.4

QCWI AB-032

`

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PART: 2 SECTION: 2.12

TITLE: STATEMENT OF

CONFORMITY

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)

RBAC Requirements (cont.)

RBAC Requisito Conformidade Referência

145.151 Personnel requirements

GE CELMA meets all the requirements

for personnel as defined in RBACs 43

and 145.

MCQ Part 2, Section 2.1

QCWI AB-007.

145.153 Supervisory personnel

requirements

GE CELMA meets all the requirements

for personnel as defined in RBACs 43

and 145.

MCQ Part 2, Section 2.1

QCWI AB-007.

145.155 Inspection personnel

requirements

GE CELMA meets all the requirements

for personnel as defined in RBACs 43

and 145.

MCQ Part 2, Section 2.2

QCWI AB-007.

145.157 Personnel authorized to approve

an article for return to service

GE CELMA meets all the requirements

for personnel as defined in RBACs 43

and 145.

MCQ Part 2, Section 2.8

QCWI AB-007.

145.161 Records of management,

supervisory, and inspection

personnel

GE CELMA retains all necessary

records in the Quality Database, the

Human Resources and/or the

employee's file.

MOM Part 2, Section 3.6

MOM Part 2, Section 2.5

MCQ Part 2, Section 2.8

Electronic Database and file

in the Quality department.

145.163 Training requirements

GE CELMA meets all the requirements

for personnel as defined in RBACs 43,

65 and 145.

MPT Part 1, Section 1.6

QCWI AB-090.

145.165 Hazardous materials training

GE CELMA meets all the requirements

for personnel as defined in RBACs 43,

65 and 145.

MPT, QCWIs AB-090, 106 e

108.

145.201 Privileges and limitations of

certificate

GE CELMA is properly qualified to

provide maintenance services in its

facilities and in locations outside the

Company.

MOM Part 1, Section 1.1

145.203 Work performed at another

location

GE CELMA is properly qualified to

provide maintenance services in

locations outside the Company.

MOM Part 3, Section 3.22

145.205

Maintenance, preventive

maintenance, and alterations

performed for certificate holders

under parts 121 and 135

GE CELMA meets the requirements

established in RBACs 43 and 145. MOM Part 3, Section 3.11

145.207 Maintenance Organization

Manual manual

GE CELMA meets the requirements of

IS 145-009. MOM

145.209 Maintenance Organization

Manual contents

GE CELMA meets the requirements of

IS 145-009.

MOM, Index

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PART: 2 SECTION: 2.12

TITLE: STATEMENT OF

CONFORMITY

PAGE NO: 3

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY (Cont)

RBAC Requirements (cont.)

RBAC Requisito Conformidade Referência

145.211 Quality control system GE CELMA has a Quality Control System which

covers from receipt of the material and

intermediate processes until the release for

return to service as provided in RBAC

requirements.

MCQ Part 2, Section 2.5

145.213 Inspection of maintenance,

preventive maintenance, or

alterations

GE CELMA meets the requirements established

in RBACs 43 and 145. MCQ Part 2, Section 2.8

145.214-I Safety Management System –

SMS (SGSO)

GE Celma meets this requirement as described

in the Safety Management System Manual. MGSO (SMS)

145.215 Capability list GE CELMA meets the requirements established

in RBAC 145.

MOM Part 1, Section1.6 e

QCWI AB-086

145.217 Contract maintenance GE CELMA meets the requirements established

in RBAC 145.

MOM Part 3, Section 3.1

MOM Part 3, Section 3.7

145.219 Recordkeeping GE CELMA meets the requirements established

in RBAC 145.

MOM Part 3, Section 3.9

e QWCI AB-094 e QWCI

AB-074

145.221 Service difficulty reports

GE CELMA will issue a report to ANAC within

96 hours, if you discover any abnormality

framed in this RBAC.

MOM Part 3, Section 3.12

145.221-I Periodic reports

Report of Services Provided to Brazilian

operators. MOM Part 1, Section 1.1

Report of Technical Personnel. MOM Part 1, Section 1.1

145.223 ANAC inspections GE CELMA allows the ANAC performs its

scheduled or anytime inspections. MOM Part 1, Section 1.1

43.2 Records of overhaul and

rebuilding

GE CELMA meets the requirements established

in RBAC. MOM Part 3, Section 3.9

43.3

Persons authorized to perform

maintenance, preventive

maintenance, rebuilding, and

alterations

GE CELMA meets all the requirements for

personnel as defined in RBACs 43 and 145.

MCQ Seção 2, Item 3 e

QCWI AB-007.

43.5

Approval for return to service

after maintenance, preventive

maintenance, rebuilding, or

alteration

GE CELMA meets the requirements established

in RBAC. MCQ Seção 2, Item 3

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PART: 2 SECTION: 2.12

TITLE: STATEMENT OF CONFORMITY

PAGE NO: 4

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)

RBAC Requirements (cont.)

RBAC Requisito Conformidade Referência

43.7 Persons authorized to approve aircraft,

airframes, aircraft engines, propellers,

appliances, or component parts for return to

service after maintenance, preventive

maintenance, rebuilding, or alteration

GE CELMA meets all the

requirements for personnel as

defined in RBHA 65, RBACs 43 and

145.

MOM Part 2, Section

2.5 e QCWI AB-007.

43.9

Content, form, and disposition of maintenance,

preventive maintenance, rebuilding, and

alteration records (except inspections performed

in accordance with part 91, or RBAC that

replaces it, or in accordance with 135.411(a)(1)

or the section 135.419 of RBAC 135)

GE CELMA meets the

requirements established in RBAC.

MOM Part 3, Section

3.9 QCWI AB-094

43.10 Disposition of life-limited aircraft parts GE CELMA meets the

requirements established in RBAC.

Attachment 003

page 14

QCWI AB-044/-074

43.11

Content, form, and disposition of records for

inspections conducted under parts 91, or RBAC

that replaces it, or in accordance with

135.411(a)(1) or the section 135.419 of RBAC

135)

GE CELMA meets the

requirements established in RBAC.

MOM Part 3, Section

3.9 QCWI AB-094

43.12 Maintenance records: Falsification, reproduction,

or alteration

GE CELMA meets the

requirements established in RBAC.

MOM Part 3, Section

3.9 QCWI AB-072

43.13 Performance rules (general) GE CELMA meets the

requirements established in RBAC.

MOM Part 3, Section

3.5

43.16 Airworthiness limitations GE CELMA meets the

requirements established in RBAC.

MOM Part 3, Section

3.5

65.11 Application for license or qualifications

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.12 Use of psychoactive substances

GE CELMA meets the

requirements established in RBAC

120.

QCWI AB-092

65.16 Change of license holder name

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

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ANAC - Quality Control Manual

PART: 2 SECTION: 2.12

TITLE: STATEMENT OF CONFORMITY

PAGE NO: 5

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)

RBAC Requirements (cont.)

RBAC Requisito Conformidade Referência

65.17 General examination procedures

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.21 Address change GE Celma controls the licenses

issued to its employees.

MPT e QCWI AB-007

e AB-090.

65.71 Prerequisites for granting a license and

qualification

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.72 Validity of licenses and qualifications

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.73 Qualifications Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.75 Theoretical knowledge requirements

Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.77 Practical experience requirements Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

65.79 Skill requirements Employees of GE Celma have

training, qualifications and

licenses applicable to its activities

and its categories.

MPT e QCWI AB-007

e AB-090.

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• GE Celma ANAC - Quality Control Manual

PART: 2 SECTION: 2.12 TITLE: STATEMENT OF CONFORMITY PAGE NO: 6 REVISION NUMBER: 3 REVISION DATE: Aug/31/2020

SECTION 2.12 - STATEMENT OF CONFORMITY (Cont.)

Supplementar Instruction (IS)

RBAC Requisito Conformidade Referencia The inspection personnel are familiar with this IS. MCO Secao 2, Item 2.3

Instructions for GE CELMA will issue the Form F-400-04 when performing MCO Secao 2, Item 2.8 IS 43.9- a major modification or major repair in oengines of 001

completing Form F- Brazilian operators. OCWI AB-033 400-04 (SEGVOO 001)

GE CELMA will issue the Form F-400-04 in accordance MCO Secao 2, Item 2.8 with the instructions in this IS. OCWI AB-033 Engineering departments are responsible for requesting the incorporation of Airworthiness Directives to products MOM Part 3, Section 3.4 Guidelines. The departments subordinated to the OCWI AB-087 Production Managers are responsible for the incorporation of Airworthiness Directives.

IS 39- Airworthiness The inspection personnel are familiar with this IS. MCO Secao 2, Item 2.3

001 Directives The Airworthiness Directives are kept up to date by the MCO Secao 2, Item 2.4 e Technical Documentation department. OCWI AB-032 Procedure for the management of Airworthiness OCWI AB-032 e Directives. OCWI AB-087 The incorporated Airworthiness Directives are logged on MCO Secao 2, Item 2.8 Form F-100-01. OCWI AB-033

Statement of Conformity Approval by:

Ma cio da Silva Breder Quality Manager - Responsavel Tecnico (RT)

Page 42: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.1

TITLE: LIST OF INTERNAL PROCEDURES

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 3.1 - LIST OF INTERNAL PROCEDURES

Follows a list of the internal procedures referenced on the Maintenance Organization

Manual and on the Quality Control Manual:

PRP - 006 - Repair Service Instruction Standardization

PRP - 007 - Criteria For Implementation and Change of Repairs

PRV - 015 - Overhaul Routers Standardization

QCWI AB-007 - Employees Control and Identification System

QCWI AB-013 - Instruments Control and Calibration System

QCWI AB-018 - Control of non-conforming product

QCWI AB-022 - Direct Materials and Repair Services Suppliers Control

QCWI AB-024 - Contract Review

QCWI AB-027 - Non-Destructive Testing Personnel Certification

QCWI AB-028 - Service Instructions Issue, Modification and Control

QCWI AB-029 - Routine for Services Execution

QCWI AB-030 - Control and Disposition of Rejected Items

QCWI AB-032 - Control and Distribution of Technical Documents

QCWI AB-033 - Identification and certification of parts, engines and accessories

QCWI AB-034 - Organization's significant modifications control

QCWI AB-036 - Internal and External Quality Audits- Auditor Qualification

QCWI AB-042 – Corrective Actions

QCWI AB-043 - Procedure for determination of functional equivalency of tools,

equipment, test benches and consumable materials

QCWI AB-044 - Receiving Inspection of Parts, Articles and Accessories

QCWI AB-058 - Record Documents Control of the Technical Procedures

Page 43: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.1

TITLE: LIST OF INTERNAL PROCEDURES

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 3.1 - LIST OF PROCEDURES REFERENCED ON THIS MANUAL (Cont)

QCWI AB-059 - On Job Training

QCWI AB-063 - Control of shelf life materials

QCWI AB-064 - Quality System Review

QCWI AB-065 - Handling, Protection and Transportation of Parts

QCWI AB-067 - Preservation of Engine Parts

QCWI AB-070 - Departure record and control

QCWI AB-072 - Filling Up of Technical Documentation

QCWI AB-074 - Quality Records

QCWI AB-076 - Software Systems Control

QCWI AB-077 - Detect and Report Suspected Unapproved Parts

QCWI AB-079 - Fusion welding: welder qualification/ welding operator

QCWI AB-083 – Blockage of Technical Documents in Electronic Environment

QCWI AB-084 - Tools control and inspection system

QCWI AB-086 - Capability List Amendment

QCWI AB-087 - AD`s/ASB`s/SB`s accomplishment control

QCWI AB-089 - Tools, instruments and equipment control

QCWI AB-090 - Technical Trainings

QCWI AB-094 - Records of Services Performed In Engines

QCWI AB-106 - Routine for purchase, engine/modules receiving, and control of

materials

QCWI AB-123 - Receiving Inspection of Consumable Materials

QCWI AB-900 - Work Performed Outside GE Celma

Page 44: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 1

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

SECTION 3.2 - SAMPLE DOCUMENTATION

The internal quality procedure QCWI AB-058 - Record Documents Control of the

Technical Procedures, establishes the routine for issuing and controlling the forms

used throughout the company.

Quality management is responsible for approve and maintain the current forms into

the internal network directory, which can be accessed by all employees.

Most of GE Celma forms are self-explanatory, i.e., the data required to fill up each

block is unique and easily understood.

For those forms, which the fill up instructions are consider not so evident, there is a

specific instruction for completing them on the applicable internal document that

makes reference to them or into the internal network, annex to the forms.

Refer to the latest revision of Attachment to the Regulatory Manuals, No. 003, in

order to consult the GE CELMA QUALITY SYSTEM FORMS.

The other applicable forms issued by the regulatory agency, also used into the shops

are referenced in the following pages:

Applicable Internal Procedures:

QCWI AB-058 - Record documents control of the technical procedures

Page 45: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 2

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

3.2.1 - MAJOR REPAIR AND ALTERATION – ANAC FORM SEGVOO 001(F-400-04)

This form can be found at ANAC website by the following link:

https://sistemas.anac.gov.br/certificacao/Form/Form.asp

Page 46: MANUAL DE CONTROLE DA QUALIDADE

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 3

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

3.2.2 - APPLICATION FOR MAINTENANCE ORGANIZATION CERTIFICATE – ANAC

FORM F-100-06

This form can be found at ANAC website by the following link:

https://sistemas.anac.gov.br/certificacao/Form/Form.asp

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 4

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

3.2.3 – ANAC FORM SEGVOO 003 (F-100-01) – AIRWORTHINESS APPROVAL TAG

This form can be found at ANAC website by the following link:

https://sistemas.anac.gov.br/certificacao/Form/Form.asp

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 5

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

3.2.4 – SERVICE DIFFICULTY REPORT – ANAC FORM F-600-01

This form can be found at ANAC website by the following link:

https://sistemas.anac.gov.br/certificacao/Form/Form.asp

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ANAC - Quality Control Manual

PART: 3 SECTION: 3.2

TITLE: SAMPLE DOCUMENTATION

PAGE NO: 6

REVISION NUMBER: 3

REVISION DATE: Aug/31/2020

3.2.5 - SUSPECTED UNAPPROVED PARTS NOTIFICATION - ANAC FORM F-043-01

This form can be found at ANAC website by the following link:

https://sistemas.anac.gov.br/certificacao/Form/Form.asp