Upload
vivek-venugopal
View
23
Download
4
Embed Size (px)
Citation preview
Switch On Engagement.
Reach every customer onevery channel with a
unified engagement plan.
Manthan, Inc.
5201 Great America Parkway
Suite 320, Santa Clara, CA 95054
t: 800 746 9370, f: 888 384 0989
manthan.com
Palo Alto | Scottsdale | Chicago | Mexico CityLondon | Manila | Singapore | Dubai | Bangalore
Manthan is the Chief Analytics Officer for consumer industries worldwide.
Manthan's portfolio of analytics-enabled business applications, advanced
analytics platforms and solutions are architected to help users across
industries walk the complete data-to-result path - analyze, take
guided decisions and execute these decisions real-time. Sophisticated, yet intuitive analytical capability coupled
with the power of big data, mobility and cloud computing, brings users
business-ready applications that provide on-demand access and
real-time execution - the only path to profit in a contemporary, on-demand and connected economy. Manthan is
one of the most awarded analytics innovators among analysts and
customers alike. To see how your business can gain from analytics, visit
customer360.manthan.com
With Customer Marketing from Manthan, you have a sophisticated analytics engine that gives you a unified, comprehensive understanding of the customer from across sources.You understand how the customer behaves, understand shopping preferences and habits.You also are able to read the customer’s engagement with multiple channels and with an advanced promotions engine, unify your campaigns and engagement across channels.
Multiple-personality disorder? You now have multiple sources
of information about the customer.But does that necessarily translate into
a holistic view of the customer? Or do you have multiple views that do not necessarily make sense together? You just need to Customer Marketing
CRM Systems
Internet Of Things
Transactional Systems
So
cial
cha
nnels
Our Customer Marketing solution helps you understand each customer to personalise and deliver relevant communication across delivery channels.All driven by an advanced analytics and promotions engine.
Customer Marketing is a solution that you as the marketer can Switch On, right now.
Can you personalise offers in real-time?
Who is your customer?
What are her channel, time and
basket preferences?
What are theright up-sell
recommendations for her?
Can you send targeted offers to
her phone?
Can she setengagement preferences
on her smartphone?
Customer Marketing
Use the cumulative power of channelsCustomer Marketing comes with an advanced promotion engine that ensures you are able to unify your communication and engagement plans across channels. This uses the combined power of all channels, for delivery that is more relevant and effective.
Mobile
Socialmedia
Webstore
POS
DirectMail
Switch On from Manthan allows you to benefit from Customer Marketing right away. Get access to the intelligence, flexibility and speed you need to keep pace with the
evolving customer - with the power of analytics and the power of the cloud.
Know exactly how much each customer touchpoint contributes to every sale.
higher customer retention
90% 8%reduction in campaign
execution effort
14%campaign lift withpersonalisation
Switch On Engagement.
Right now.
Structure each campaign.Measure each campaign.
Profit from each campaign.
Your customers are speaking to you on all channels. Listen to what they have to say.
Unify their communication across channels to understand what they want. And when.
Keep them motivated to stay on your channels, spend and buy.
Recognise the revenue and profit contribution. Of every campaign, channel and promotion.Measure
Analyze
Listen
Engage
Credit