RESUME

Manish RajC/o Mr. Anand Bihari Singh, Badi paten devi colony, Badraghat, gulzarbagh,patna-7Mob:+91-8102921550

Objective

To work within an organization offering dynamic professional environment which will help me to achieve the goals of the organization and simultaneously enhance my skills and knowledge.

Professional Experience

Working as SMS HEAD in GTPLDCPL ,Since March 2013 to till now.

Job profile: Generate billing of Local cable operators, according to active packages on each

STB’s .

MIS reporting .

Overlook over STB’s activation & deactivation done by LCO’s.

Handle database of more than 1 lack subscriber’s ,maintain their CAF & PAF form’s.

Generate timely and accurate reports for analysis.

Creating MIS/ Dashboard report and presenting it to the concern Department.

Implement and analysis data to create daily, weekly, monthly, and quarterly reports.

Design/develop the agreed upon solution in MS Excel with VBA Programming.

Determined required data by analyzing databases and created customized reports.

Arrange and maintain proper document/records .

Keep close watch on MIS and reflect learning in new product development / existing

product update, MIS formats to be made therein and shared with technical to get the

information

Job Responsibilities:

Leading a team of 7 members.

Report GM & RD with periodic work stage reports (eg. checkpoint report).

Coordination with HO .

Dealing with different operators regarding implementation of new things.

Worked on Magnaquest Subscriber management system for activation, deactivation

and management of customers set top boxes.

Handle the stock department,

Handling Customer support service.

Giving training to operators for handling their subscriber base on MQ.

Management support  role in getting revenues

Have clarity in mind on how the product is to be pitched to operators, what are USPs

Improve quality and validated content and test to deliver a sound product 

Team delivers on deadline

Academic Qualifications

COURSE Name of the Board/University YEAR Marks Obtained

M.C.A IGNOU 2013-2015 PURSUING

B.C.A IGNOU 2010-2013 62%

Intermediate (XIIth) C.B.S.E (Loyola High School,Patna)

2007-2009 70.2%

High School(Xth) C.B.S.E(Gyan Niketan,Patna)

2007 88.2%

Skill set

Subject matter knowledge, creative / innovative mind, excellent ability to coordinate with people, ability to communicate unambiguously, discipline of deadlines, ability to resolve conflict/prioritize.

Technical skills

I. MS OFFICE.II. C,C++, Java Concepts, Visual Basic.III. HTML, Java Script. IV. Database Designing & Implementation on My SQL & MS Access. V. Network Security.

Achievements/ Extra Curricular Activities

HOUSE-LEADER of my school. Has won various prizes in SPORTS during school. Regular and on voluntarily donation of blood. INTER-STATE TABLE TENNIS CHAMPION in 2007-08.

Projects

“INVENTORY MANAGEMENT SYSTEM FOR ASCEND TELECOM” using visual basic 6.0 as front end and oracle 10G at back end.

Hobbies

Listening Music Net surfing Playing Table Tennis.

Personal Profile

Name : Manish RajDate of Birth : 17-08-1991Father’s name : Binay Kumar SinghFather’s Occupation : BusinessMother’s Name : Sangeeta SinghMother’s Occupation : House WifeSex : MaleMarital Status : SingleNationality : Indian

Languages known : English Hindi

Declaration

I hereby certify that above mentioned information is correct to the best of my knowledge and belief.

Manish Raj