28
1 ANNEXURE -I Manipur State Power Distribution Company Limited, (MSPDCL)Manipur, INDIA REQUEST FOR PROPOSAL FOR IMPLEMENTATION OF NEW SERVICE CONNECTION and METER DATA ANALYSIS(HT Consumers) FORMANIPUR and CONSUMER SURVEY FOR IED-I, IED-II, IED-III AND IED-IV, MSPDCL December 2016

Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

1

ANNEXURE -I

Manipur State Power Distribution Company Limited,

(MSPDCL)Manipur, INDIA

REQUEST FOR PROPOSAL FOR

IMPLEMENTATION OF NEW SERVICE

CONNECTION and METER DATA ANALYSIS(HT

Consumers) FORMANIPUR and CONSUMER

SURVEY FOR IED-I, IED-II, IED-III AND IED-IV,

MSPDCL

December 2016

Page 2: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

2

REQUEST FOR PROPOSALS

TENDER SPECIFICATION No.:

Selection of Professional Services for:

IMPLEMENTATION OF NEW SERVICE

CONNECTION and METER DATA ANALYSIS (HT

Consumers) FORMANIPUR and CONSUMER

SURVEY FOR IED-I, IED-II, IED-III AND IED-IV,

MSPDCL

Issued on:

December 2016

Page 3: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

3

Table of Contents

Section 1. Instructions to Implementing Agency ............................................................................. 4

1. Instructions to Agency/Firm – Data Sheet ..................................................................... 11

Section 2. Scope of Work ................................................................................................................. 15

1. Context of the Power Sector in Manipur .................................................................... 15

2. Demographics and ethnic profile of Manipur ......................................................... 15

3. Scope of Work ........................................................................................................ 17

4. Payment Mechanism ................................................................................................... 20

Section 3. Technical Proposal Template ......................................................................................... 21

Technical Proposal Submission Form ....................................................................................... 21

Agency/Firm‟s Experience ............................................................................................................... 22

Team Members---------------------------------------------------------------------------------23

Section 4: Financial Proposal Template ........................................................................................... 24

Financial Proposal Submission Form ........................................................................................ 24

Financial Bid.......................................................................................................................... 24

Page 4: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

4

Section 1. Instructions to Agency/Firm

Definitions Client – „Manipur State Power Distribution Company Limited

1. Introduction 1.1 Agency/Firm are invited to submit a Technical Proposal in

Hard copy at MSPDCL office and Financial Proposal on-line

submission at the Government website

www.manipurtenders.gov.in, for implementation of New

Service Connection for Pre-paid Meters and Meter Data

Analysis (HT Consumer) for 4 Divisions in Imphal. The

contract period shall be for a period of 1(one) year which may

be extended as per the requirement of MSPDCL or as per

mutual Agreement. The Proposal will be the basis for

contract negotiations and ultimately for a signed Contract

with the selected Agency/Firm.

1.2 Agency/Firm should familiarize themselves with local

conditions and take them into account in preparing their

Proposals.

1.3 Agency/Firm shall bear all costs associated with the

preparation and submission of their proposals and contract

negotiation. The Client is not bound to accept any proposal, and

reserves the right to annul the selection process at any time prior to

Contract award, without thereby incurring any liability to the

Agency/Firm.

Eligibility 1.4 Only professional services meeting the eligibility criteria under section 1.13 of data sheet will be considered for evaluation

Only One Proposal 1.5 Agency/Firm may only submit one proposal. If

anAgency/Firmsubmits or participates in more than one proposal,

such proposals shall be disqualified.

Proposal Validity 1.6 The Data Sheet indicates how long Agency/Firm‟ Proposals must

remain valid after the submission date. During this period,

Agency/Firm shall maintain the availability of Professional staff

nominated in the Proposal. The Client will make its best effort to

complete negotiations within this period. Should the need arise,

however, the Client may request Agency/Firm to extend the

validity period of their proposals. Agency/Firm who agree to such

extension shall confirm that they maintain the availability of the

Professional staff nominated in the Proposal, or in their

confirmation of extension of validity of the Proposal,

Agency/Firmcould submit new staff in replacement, who would

be considered in the final evaluation for contract award.

Agency/Firm who do not agree have the right to refuse to

extend the validity of their Proposals.

Page 5: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

5

2.1 Agency/Firm may request a clarification of any of the RFP

documents up to the number of days indicated in the Data Sheet

before the proposal submission date. Any request for clarification

must be sent in writing, or by standard electronic means to the

Client‟s address indicated in the Data Sheet. The Client will

respond in writing, or by standard electronic means and will send

written copies of the response (including an explanation of the

query but without identifying the source of inquiry) to all

Agency/Firm. Should the Client deem it necessary to amend the

RFP as a result of a clarification, it shall do so following the

procedure under para. 2.2.

2.2 At any time before the submission of Proposals, the Client may

amend the RFP by issuing an addendum in writing or by standard

electronic means. The addendum shall be sent to all

Agency/Firmand will be binding on them. Agency/Firm shall

acknowledge receipt of all amendments. To give Agency/Firm

reasonable time in which to take an amendment into account in their

Proposals the Client may, if the amendment is substantial, extend

the deadline for the submission of Proposals.

3.1 The Proposal, as well as all related correspondence exchanged by

the Agency/Firm and the Client, shall be written in the language (s)

specified in the Data Sheet.

3.2 In preparing their Proposal, Agency/Firm are expected to

examine in detail the documents comprising the RFP. Material

deficiencies in providing the information requested may result in

rejection of a Proposal.

3.3. While preparing the Technical Proposal, Agency/Firm must give

particular attention to the following:

Language Documents to be issued by the Agency/Firm as part of this assignment

must be in the language(s) specified in the Data Sheet.

Technical Proposal

Format and

Content

(a) Full Technical Proposal: A brief description of the Agency/Firm‟

organization and an outline of recent experience of the

Agency/Firm on assignments of a similar nature is required (Ref:

Section 3: Technical Proposal Template). For each assignment,

the outline should indicate the names of Sub-Agency/Firm/

Professional staff who participated, duration of the assignment,

contract amount, and Agency‟s involvement. Information

should be provided only for those assignments for which the

Agency/Firm was legally contracted by the client as a corporation

or as one of the major firms within a joint venture. Assignments

completed by individual Professional staff working privately or

through other consulting firms cannot be claimed as the

experience of the Agency/Firm.

2. Clarification and Amendment of RFP Documents

3. Preparation of

Proposals

Page 6: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

6

Agency/Firm should be prepared to substantiate the claimed

experience if so requested by the Client.

(b) Comments and suggestions on the Terms of Reference including

workable suggestions that could improve the quality/ effectiveness

of the assignment; and on requirements for counterpart staff and

facilities including: administrative support, office space,

equipment, data, etc. to be provided by the Client

(c) A description of the approach, methodology and work plan for

performing the assignment covering the following subjects:

technical approach and methodology, work plan, and organization

and staffing schedule.

(d) The list of the proposed Professional staff team by area of

expertise, the position that would be assigned to each staff team

member, and their tasks (Ref: Section 3: Technical Proposal

Template).

(e) Estimates of the staff input needed to carry out the assignment

(Ref: Section 3: Technical Proposal Template ). The staff-months

input should be indicated separately for home office and field

activities.

(f) CVs of the Professional staff signed by the staff themselves or by

the authorized representative of the Professional Staff (Ref:

Section 3: Technical Proposal Template).

(g) A detailed description of the proposed methodology and staffing

for training.

3.4 The Offers should be submitted in Hard copy for Techno-

Commercial Bids along with cost of Tender, requisite EMD and

Tender Documents at the MSPDCL office addressed to the

Executive Director(Tech)/ General Manager(Purchase), MSPDCL

and uploading of Financial Bidsat the website

www.manipurtenders.gov.in.A Technical Proposal containing

financial information may be declared non responsive.

Financial Proposals 3.5 The Financial Proposal shall be prepared using the attached

Standard Forms (Ref: Section 4: Financial Proposal

Template).The Agency/Firm Shall propose monthly fix

charges for 700 Nos. New Service Connections and Per

Connection charges for above the 700 Nos. New Service

Connection.

Taxes 3.6 The Agency/firm may be subject to taxes as may be applicable

onamounts payable by the Client under the Contract.

Page 7: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

7

4. Submission,

Receipt, and

Opening of

Proposals

4.1 The original proposal (Technical Proposal and Financial

Proposal) shall contain no interlineations or overwriting,

except as necessary to correct errors made by the

Agency/Firmthemselves. The person who signed the proposal

must initial such corrections.

4.2 The Technical Proposal shall be placed in a sealed envelope

clearly marked “TECHNICAL PROPOSAL”, NIT No., Tender

Specification No. etc. andshall bear the submission address,

reference number and be clearly marked

“DO NOT OPEN, EXCEPT IN PRESENCE OF THE OFFICIAL

APPOINTED, BEFORE [insert the time and date of the submission

deadline indicated in the Data Sheet]”. The Client shall not be

responsible for misplacement, losing or premature opening if the

outer envelope is not sealed and/or marked as stipulated. This

circumstance may be case for Proposal rejection.

4.3 The Proposals must be sent to the address/addresses indicated

in the Data Sheet and received by the Client no later than the

time and the date indicated in the Data Sheet, or any extension

to this date in accordance with para. 2.2. Any proposal received

by the Client after the deadline for submission shall be

returned unopened.

4.4 The Client shall open the Technical Proposal immediately after

the deadline for their submission and due date for opening

of Technical Bids.

Page 8: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

8

5.1 From the time the Proposals are opened to the time the Contract

is awarded, the Agency/Firm should not contact the Client on any

matter related to its Technical and/or Financial Proposal. Any

effort by Agency/Firm to influence the Client in the examination,

evaluation, ranking of Proposals, and recommendation for award

of Contract may result in the rejection of the Agency/Firm‟

Proposal.

5.2 The client shall evaluate the Technical Proposals on the basis of

their responsiveness to the Terms of Reference, applying the

evaluation criteria, sub-criteria, and point system specified above.

Each responsive Proposal will be given a technical score (St). A

Proposal shall be rejected at this stage if it does not respond to

important aspects of the RFP, and particularly the Terms of

Reference or if it fails to achieve the minimum technical

score indicated in the Data Sheet.

5.3 The bidders whose technical score is more than 70 out of 100

Marksindicated in the Data sheet will be eligible and qualify for

opening Price Bid.

5.4 After the technical evaluation is completed, the Client shall

inform the Agency/Firm who have submitted proposals the

technical scores obtained by their Technical Proposals, and shall

notify those Agency/Firm whose Proposals did not meet the

minimum qualifying mark or were considered non responsive to

the RFP and TOR, that their Financial Proposals shall not be

opened. The Client shall open the Financial Bid for only the

technically qualified bidder.

5.5 Financial Proposals shall be opened in the presence of the

Agency/Firm‟ representatives who choose to attend.

5.6 The Client will correct any computational errors. When

correcting computational errors, in case of discrepancy between a

partial amount and the total amount, or between word and figures

the formers will prevail

5. Proposal Evaluation

Public Opening and

Evaluation of

Financial Proposals

Page 9: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

9

6. Negotiations 6.1 Negotiations may be held at the date and address indicated in the

Data Sheet. The invited Agency/Firm will, as a pre-requisite for

attendance at the negotiations, confirm availability of all

Professional staff. Failure in satisfying such requirements may

result in the Client proceeding to negotiate with the next-ranked

Agency/Firm. Representatives conducting negotiations on behalf

of the Agency/Firm must have written authority to negotiate

and conclude a Contract.

Technical 6.2 Negotiations may include a discussion of the Technical Proposal,

negotiations the proposed technical approach and methodology, work plan

and organization and staffing, and any suggestions made by the

Agency/Firm to improve the Terms of Reference. The Client

and the Agency/Firm will finalize the Terms of Reference,

staffing schedule, work schedule, logistics, and reporting.

These documents will then be incorporated in the

Contract as “Description of Services”. Special attention will be

paid to clearly defining the inputs and facilities required from

the Client to ensure satisfactory implementation of the assignment.

The Client shall prepare minutes of negotiations which will be

signed by the Client and the Agency/Firm.

6.3 Unless there are exceptional reasons, the financial negotiations

will not involve the price quoted in the Financial Proposal.

6.4 Having selected the Agency/Firm on the basis of, among other

things, an evaluation of proposed Professional staff, the Client

expects to negotiate a Contract on the basis of the Professional

staff named in the Proposal. Before contract negotiations, the

Client will require assurances that the Professional staff will be

actually available. The Client will not consider substitutions

during contract negotiations unless both parties agree that undue

delay in the selection process makes such substitution

unavoidable or for reasons such as death or medical incapacity. If

this is not the case and if it is established that Professional staff

were offered in the proposal without confirming their availability,

the Agency/Firm may be disqualified. Any proposed substitute shall

have equivalent or better qualifications and experience than the

original candidate and be submitted by the Agency/Firm within the

period of time specified in the letter of invitation to negotiate.

6.5 Negotiations will conclude with a review of the draft Contract. To

complete negotiations the Client and the Agency/Firm will

initial the agreed Contract. If negotiations fail, the Client will invite

the Agency/Firm whose Proposal received the second highest score

to negotiate a Contract.

Financial

negotiations

Availability of

Professional

staff/experts

Conclusion of the

negotiations

Page 10: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

7.1 After completing negotiations the Client shall award the Contract

to the selected Agency/Firm.

7.2 The Agency/Firm is expected to commence the assignment on the

date and at the location specified in the Data Sheet.

8.1Information relating to evaluation of Proposals and

Recommendations concerning awards shall not be disclosed to the

Agency/Firm who submitted the Proposals or to other persons

not officially concerned with the process, until the publication of

the Award of Contract. The undue use by any

Agency/Firm of confidential information related to the process

may result in the rejection of its Proposal and may be subject to

the provisions of the client‟s antifraud and corruption policy.

7. Award of

Contract

8. Confidentiality

Page 11: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

11

Instructions to Agency/Firm – Data Sheet

Paragraph

Reference Particulars

1.1 Name of the Client: Manipur State Power Distribution Company Limited

1.2 Financial Proposal to be submitted on-line at government website

www.manipurtenders.gov.in and

Techno-Commercial Bids to be submitted in Hard Copy at MSPDCL office before the

last date of submission of Tender.

Technical Bids shall be marked with NIT No., T.S No. etc.

The name of the assignment is: IMPLEMENTATION OF NEW SERVICE

CONNECTION and METER DATA ANALYSIS (HT Consumers) FOR

MANIPUR and CONSUMER SURVEY FOR IED-I, IED-II, IED-III AND

IED-IV, MSPDCL MANIPUR and CONSUMER SURVEY FOR IED-I,

IED-II, IED-III AND IED-IV, MSPDCL

1.3 A pre-proposal conference will be held: No

1.4 Proposals must remain valid for 90 days after the submission date

1.5 Clarifications may be requested not later than 7 days before the submission date. The

address for requesting clarifications is:

MSPDCL, Secured Office Complex, 3rd Floor, AT Line, North AOC, District : Imphal West

Manipur – 795001

Or contact directly the following Officer‟s :

1. N. Lokeshwor Singh

Dy. General Manager (Purchase), MSPDCL

Mob. No. 7085053988, e-mail –[email protected]

2. I. Saratchandra Singh

Manager (Purchase). MSPDCL

Mob. No. 8132950191, e-mail – [email protected]

1.6 Proposals shall be submitted in English language.

1.7 Whether consortium or any form of association is permitted for the purpose of bidding for

this assignment: No

1.8

Training is a specific component of this assignment: Yes

Page 12: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

Paragraph

Reference Particulars

1.9 The price included in Financial proposal will include the below mentioned aspects as

well:

(1) The Price offered shall be Firm till the completion of assignment or any such

extended period and should be inclusive of all applicable taxes.

(2) Cost of accommodation of team, necessary travel, including transportation of the

Personnel by the most appropriate means of transport and the most direct

practicable route;

(3) Cost of office accommodation, investigations and surveys;

(4) Cost of applicable international or local communications such as the use of telephone

and facsimile required for the purpose of the Services;

(5) Cost, rental and freight of any instruments or equipment required to

beprovided by the Agency/Firm for the purposes of the Services;

(6) Cost of printing and dispatching of the reports to be produced for the Services;

(7) Cost of such further items required for purposes of the Services not covered in

the foregoing.

(8) Other than the price accepted as part of the Financial proposal of the

selectedAgency/Firm, the client will not bear any additional expenses such as

out of pocket expenses etc.

1.10 Amounts payable by the Client to the Agency/Firm under the contract to be

subject to Tax: Yes

1.11 Agency/Firm must submit one Hard copy of Technical Proposal

1.12

The Project Leader shall be responsible for overall execution of the project. He shall provide expert opinion and guidance to the team for delivery of the project, co-ordination for the project and participate in key discussions/meetings.

Page 13: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

13

1.13 Criteriaand point system for evaluation of the Technical & Financial Proposals:

A. Technical Evaluation (70%):

# Parameters Marks

Experience and Track Record

1

Experience of Operation and Management including fuse

call management or Metering, billing and Collection for

consumers continuously in last two years as below:

i. Upto 50,000 consumers 10

ii. 50,001 to 1 lac consumers 15

iii. 1 Lacs to 2 Lacs 30

iv. More than 2 Lacs 45

2

The Firm should have Software for Billing to Public/

Consumers and New Service Registration/Connection. They

should submit necessary documents for supporting/verifying

the functionality of the Software working for at least one

years.

30

3 Experience of Meter Data Analysis for at least 2000

consumers monthly. 25

Financial Evaluation (30%):

Details Maximum Marks Weightage

(30 % of the score)

Financial Proposal Part-A

Financial Proposal Part-B

The Maximum Mark 0f 100 for part (A&B) to be awarded to the L1 bidder.

The L2 marks shall be (L1 Rate/L2 Rate) x 100 and 30% weightage average

shall be taken against the total marks of the bidder

The total marks considered for award of contract shall be 70% of Technical Bids + 30% of Financial Bids

Note: The minimum technical score required (combined both Sl. No. 1,2 and 3) for

consideration and opening of financial proposal shall be 70 Marks.

Page 14: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 1: Instructions to Agency/Firm

1.15

Expected date and address for contract negotiations:

Date: 25/01/2017

Address:

GM (Purchase),

MSPDCL,

Secured Office Complex, 3rd

Floor, AT Line, North AOC,

District Imphal West, Manipur – 795001

1.16 Expected date for the commencement of the Services:

Date: January 2017at Manipur, India

Page 15: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 2: Scope of work

15

Section 2. Scope of Work 1. Context of the Power Sector in Manipur

The Power Sector in Manipur is unique owing to the following factors:

Demographic, ethnic profile and the role of Manipur in the overall development of the

NER

Re-structuring & transformation of the Power Sector in the State

The discussions on the above factors are provided subsequently.

2. Demographics and ethnic profile of Manipur

The State of Manipur is comprised of ten

hill districts and six valley districts

occupying a total geographical area of

22,327sq.km. Over 80% of the State is

characterized by hilly terrain & sparse

habitation (remote villages / hamlets with

as little as 30 to 40 households) and

thereby provide significant challenges in

operations for a power utility.

The state has a population of 21, 66,791

grouped into tribal communities.

Characterized by tribes and ethnic

communities.

Manipur borders Myanmar in the east,

Nagaland state in the north, Assam and

Mizoram in the west. With its

geographic positioning and with the

support from the government on the

development of the agricultural and

horticultural industries, Manipur is

gradually emerging as the gateway for

external trade in the region.

Page 16: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 2: Scope of work

16

Realizing the potential of the region and role of power sector in the development, the state

government has taken many restructuring & reformative initiatives with the primary objective

to improve the power situation in the state. The key reform initiative was the unbundling of

the Electricity Department of Manipur (EDM) into two successor corporate entities:

Manipur State Power Distribution Company Limited (MSPDCL) – Controls the

functions of distribution and retail supply licensee within the state of Manipur;

Manipur State Power Company Limited (MSPCL) – Controls the functions of state

owned generation and transmission licensee for Manipur as a State Transmission

Utility.

As part of the unbundling, MSPDCL was tasked with providing reliable power supply,

effective revenue realization, and satisfactory consumer service delivery in the Manipur.

MSPDCL is at a cusp of transformation and has recently taken many initiatives for its

development and intends to appoint a Agency/Firm on retainership basis for providing

regulatory and analytical support on various operational matters, thereby helping in capacity

building and overall transformation of MSPDCL.

The period of retainership support shall be for 1 year which may be extended as per

requirement of MSPDCL or as per mutual agreement by both the parties.

Page 17: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 2: Scope of work

17

3. Scope of Work

3.1. Objective of Study

3.1.1 The objective of this proposal is to associate with MSPDCL as an Executing Agency

to provide end to end services from collecting NSC (New Service Connections) application

electronically till meter installation & database updating in Imphal Electrical Distribution

Circle – I of MSPDCL which has approx. 1.3 lakhs consumers with prepaid meters.

3.1.2 These services will be done by using web based application along with latest android

Mobile App/Tablet based technology to reduce the time for releasing the new connection and

eliminate malpractices in the new connection process.

3.1.3 The services shall also include data analysis for HT consumers, monthly recording of

energy consumption for Single phase consumer, Meter checking and data validation from the

field etc.,

3.1.4 Area of Implementation will be in the following divisions/Circle.

a) New Service Connection – For Imphal Division, Circle - I

b) Existing Consumer Indexing – For Imphal Division, Circle – I

c) Existing HT Consumer data collection and analysis –All area/Circle under

MSPDCL

d) Mobile/Table PC base software/ Application – All area/Circle under MSPDCL

e) Monthly/Quarterly consumer energy recording and checking and updating–For

Imphal Division, Circle – I

3.2. Scope of Work: Scope of Work (SOW) is categorized into 5 modules:

Module 1: New Connection and Un-electrified consumer record

1.1.1 Deploy latest technologies and software (that enables future integration with

SAP/ERP and its compatibility) by undertaking all new service connection activities

from receiving application from consumer to installation of meter, including database updating.New Consumer data to be captured as per Annexure B format.

1.1.2 Introduction and implementation of “New connection at door step” concept for

consumers by using „MSPDCL –New Connection Application Mobile/Tab PC

based solution. Use of online software for managing and tracking issuance of new

connection in best possible time.

1.1.3 Online submission of new connection application, for the consumers. Consumer may also call customer care for requirement of new connection.

1.1.4 To carry out various activities like survey of site, sanction of estimate, issuance of

demand note, collection of amount towards new connection, release of new

connection. On line Tracking of the same and information of all activities with responsible person, is communicated to consumer at every stage.

1.1.5 On line, real time MIS report generation regarding new connections (information

should be available Division and Sub Division wise).

1.1.6 Use of system generated ticket number for all NSC applications.

1.1.7 On line data base updating of new consumers for billing.

1.1.8 On line Tracking of issuance of first bill to new connection consumers.

1.1.9 On line dash board for new consumers billed in the month.

1.1.10 The survey should also include the un-electrified household as per format in

Page 18: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 2: Scope of work

Annexure C.

1.1.11 New consumer shall be given as per existing/latest tariff order or wherever it is applicable on existing order issued by MSPDCL.

1.1.12 All the materials required for New Service Connection shall be provided by

MSPDCL.

Module 2: Existing Consumer indexing /GIS consumer mapping

2.1.1 Door to Door Consumer survey, GPS tagging of all consumers (in case of old

consumers the list will be provided by the particular Sub Division for verification on

field) with the poles and the DTR the consumer is connected with. Unique DTR and

Pole numbers are to be generated if not available.

2.1.2 Consumer indexing shall be captured as per R-APDRP guideline and procedure.

2.1.3 All existing consumers‟ data is to be captured as per format provided in Annexure B.

2.1.4 Deploy a team for receiving new connection application from consumer along with

required documents, site survey with GPS co-ordinates, issuance of Demand Note,

receiving the payments, meter installation for releasing the connection and finally

data base updating.

2.1.5 Ensuring streamlined, timely and transparent information inflow and outflow through

web based NSC software systems with actionable MIS and dashboards which will be

single source of Truth.

2.1.6 The implementing agency/firm shall maintain/manage the meter change data for all

the consumers (existing and new) and perform the following:

a) Capture Meter details on arrival of meters in the store.

b) Capture details of defective meters collected from consumer‟s premise.

c) Check/Capture outstanding data tagged with the defective meter.

d) Check/Verify outstanding data tagged with the meter before issuing the meter for

installation at consumer premise.

Module 3: Existing HT Consumer data collection and analysis

3.1.1 HT consumer shall also be captured as per Annexure D format and updated on real

time using the same application from filed.

3.1.2 The Implementing agency shall analyse the meter data of HT/ High end consumers

and offer the following services for effective billing and collection:

a) Collect Meter Data and upload on the Meter Data Software for Billing Validation.

b) Identify:

1) Max Demand load

2) Instantaneous Parameters

3) Magnetic Tamper

4) Phase Missing

5) CT Short, CT Reversal and CT open.

Page 19: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 3: Technical Proposal Template

19

Module 4: Mobile/Table PC base software/ Application

4.1.1 Android Mobile App/Tablet based Application, real time monitoring and data

capturing or updating from field.

4.1.2 Should be able to integrate with existing SAP/ERP system.

4.1.3 The same shall be kept provision for future addition or technologies.

4.1.4 The application deployed along with source code and any related

software/technologies shall be handed over to MSPDCL after the completion of the

contract period.

Module 5: Monthly/Quarterly consumer energy recording and checking and updating.

5.1.1 Through the Mobile/Tablet app mentioned in Module 4, Consumers for Imphal

Electrical division, Circle – I, and their energy consumption shall be recorded on

real time monthly/quarterly whichever is technically feasible or with due

agreement between the two parties. (MSPDCL and IA)

5.1.2 Changes taken place at the same premises w.r.t meter, connection or any related

to electricity and power supply shall be recorded accordingly.

3.4. Exclusions

a) The duties and responsibilities of implementing agency/firm shall be limited to those

expressly spelt out above.

4. Payment Mechanism

4.1 The terms of payment shall be as under:

i. 6% of the Order value shall be paid by the end of every month for a period of 12

months after completion of the works/ monthly deliverables and verified by the

concerned Divisional officers.

ii. The remaining balance 28% shall be paid after full completion of work and

submission of complete report/ deliveries.

iii. However, in case of failure to complete the work within 12 months, Penalty @

5% of the order value shall be deducted every month from the remaining balance

payment subject to a maximum of 10% of the Order value.

Page 20: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 2: Scope of work

Section 3. Technical Proposal Template

Technical Proposal Submission Form

Location, Date To: GM (Purchase)

MSPDCL,

Secured Office Complex, 3rd

Floor,

North AOC, District: Imphal West, Manipur – 795001

Dear Sir:

We, the undersigned, offer to provide the consulting services for “IMPLEMENTATION OF

NEW SERVICE CONNECTION, CONSUMER INDEXING (Existing Consumers)

METER DATA ANALYSIS (HT Consumer) FOR MANIPUR and CONSUMER

SURVEY FOR IED-I, IED-II, IED-III AND IED-IV, MSPDCL” in accordance with your

Request for Proposals dated _____ and our Proposal. “We are hereby submitting our

Proposal, which includes this Technical Proposal and a Financial Proposal sealed in a

separate envelope”.

We hereby declare that:

(a) All the information and statements made in this Proposal are true and we accept that

any misinterpretation or misrepresentation contained in this Proposal may lead to our

disqualification.

(b) Our Proposal shall be valid and remain binding upon us for the period of time

specified in the Data Sheet.

(c) We have no conflict of interest.

(d) Our Proposal is binding upon us and subject to any modifications resulting from the

Contract negotiations.

We understand that MSPDCL is not bound to accept any or all the Proposal that it receives.

Yours sincerely,

Name and Title of Signatory:Name of Agency/Firm:

In the capacity of: Address:

Tel: Email:

Page 21: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 3: Technical Proposal Template

21

Agency/Firm‟s Experience (In different sections as per Evaluation

Criteria 1.13)

(a) The assignments need to be supported by documentary evidence in form of

completion certificates/citations/work orders/contracts

Assignment name: Approx. value of the contract (in INR):

Country:

Location within country:

Duration of assignment (months):

Name of Client: Total No of staff-months of the assignment:

Address: Approx. value of the services provided by your firm under

the contract (in INR):

Start date (month/year): Completion date (month/year): No of professional staff-months provided by associated

Agency/Firm:

Name of associated Agency/Firm, if any: Name of senior professional staff of your firm involved

and functions performed (indicate most significant

profiles such as Project Director/Coordinator, Team

Leader):

Narrative description of Project:

Description of actual services provided by your staff within the assignment:

Attach a copy of Work Order / Completion Certification as a proof

Page 22: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

Section 3: Technical Proposal Template

22

TEAM COMPOSITION AND TASK ASSIGNMENT: Professional Staff

Name of Staff Position

Assigned Task Assigned

Team Leader

Residential Project Manager

NSC Executive

IT Executive

Customer Care Executive

Meter Installation Team

Page 23: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

23

ANNEXURE – A

FINANCIAL BID FORMAT uploaded in the website www.manipurtenders.gov.in:

Provide your Total quote/ Financial Bid in the Format below:-

Part-A

Sl. No. Details Rate in INR Qty Total Amount INR

Module 3

3.1 Price offered per month for

Meter Data Analysis (HT

Consumer)

1000

3.2 Total Price offered for a period

of 1(year) years (1x12)

Module 5

5.1 Energy and Data recording per

consumer (Quarterly) for LT

consumers.

130000

8 Sub-Total C

Sub-Total D (with Applicable

Taxes on Sl.No. 8)

TOTAL (inclusive of all

applicable taxes)

Part-B

NB: The Rate offered is “FIRM” till the completion of assignment or any extended period

as per requirement of MSPDCL.

-Sd-

(P. Birendra Singh)

General Manager (Purchase), MSPDCL

Sl.

No.

Details Rate in

Rupees

Qty Total Amount INR

Module 1

1.1 Price offered Per Connection charge

for New Service Connections (1-ph &

3-ph)

30000

1.2 Price offered per consumer for

Consumer Indexing of New

Consumers.

30000

1.3 Price offered per consumer for survey

and data collection for un-electrified

household

10000

Module 2

2.1 Price offered per consumer for

Consumer Indexing of existing

Consumers.

130000

Module 4

4.1 Mobile app / Table PC base

Software/Application

6 Sub Total A

7 Sub Total B (with applicable Tax on

sl no.6)

Grant Total (Sub-total A+B)

Page 24: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

ANNEXURE - C

24

Copy to:

1. The Commissioner (Power), Govt. of Manipur for favour of information.

2. The Managing Director, MSPDCL for favour of information.

3. The Executive Director (Tech) (MSPDCL) Manipur for information please.

4. The General Manager (Comml), MSPDCL for information and necessary action

please.

5. The General Manager, Electrical Circle No-I, for information please

6. The General Manager, (Finance & Accounts), MSPDCL, for information.

7. The OSD, IT, Imphal. He is requested to upload the above Annexure- I along with

the Scope of work, Terms & coditions and price bid in the website

www.manipur.gov.in

8. The SIO, NIC, Imphal; He is requested to upload the above Annexure-I along with

the Scope of work, Terms & Conditions and Price Bids in the website

9. www.manipurtenders.com

10. The PMU SP/DW.

Page 25: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

25

ANNEXURE- B

Page 26: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

ANNEXURE - C

26

ANNEXURE – C

Survey for Un-Electrified Household

GPS Coordination

Name (Head of the family)

House No. Patta No.

Address

Sub-Division

Nearest Existing Consumer no.

BPL Yes/No

BPL No.

Govt. employee Yes/No

MGEL No.

Reason for Un-Electrification

Page 27: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

27

Customer Information Technical Information

Consumer No. DTR ID: Pole ID:

Connection ID: Meter Type

Sub-Division: Old Consumer No.: Meter Serial No.: Rating in Amp:

Customer Name: Make & Class:

Father/Husband Name: Seal: OK/ Broken Seal No.:

Occupant Name: Installation Date: Meter Condition: Working/Dead

House No. Ward No. Viewing Glass: OK/Broken/ Fogged

Road Name Signs of Tampering: Yes/No

Locality Name: Meter Location: Inside/Outside/Under Staircase

Nearest Consumer ID: Approachability: Inside/Approachable from outside

Khasra(Patta) No. GPS Readability: Ok/Not possible Identifiability: Ok/Not possible

Mobile No. E-mail Meter Box Detail

Tariff Category Status: OK/Broken Box Type:

Feedback from Customer Seal No.:

Meter Photo along with the Consumer after installation

Voltage Profile Very Good / Good / Average Details of Connected Load

Town Date Tube: Bulb: Geyser: Ceilling Fan: TV: Pump: Refrigerator: AC: Others: Surveyor Signature

ID

Connected Phase

Sanctioned Load

Total Units Consumed

HT Consumer Survey Form, MSPDCL Annexure-D

Page 28: Manipur State Power Distribution Company Limited, (MSPDCL ... · Definitions Client – „Manipur State Power Distribution Company Limited 1. Introduction 1.1 Agency/Firm are invited

ANNEXURE - C

28