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Managing your PC on a Day-To-Day Basis. Presented by: Justin French, CCNA- Perfect Integration, Inc. My green machine!. Over-all look at the industry:. Large Companies have IT Departments Small Companies have out-sourced consulting firms What are your needs??. - PowerPoint PPT Presentation
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Managing your PC on a Managing your PC on a Day-To-Day BasisDay-To-Day Basis
Presented by:Presented by:
Justin French, CCNA- Justin French, CCNA-
Perfect Integration, Inc.Perfect Integration, Inc.
My green machine!
Over-all look at the industry:Over-all look at the industry:
• Large Companies have IT Large Companies have IT DepartmentsDepartments
• Small Companies have out-sourced Small Companies have out-sourced consulting firmsconsulting firms
• What are your needs??What are your needs??
What is your time worth? What is your time worth? Raise Raise
your hand…your hand…
• If YOU are fixing computer problems, If YOU are fixing computer problems, then YOUR work is not getting donethen YOUR work is not getting done
• Do you focus on your computers or Do you focus on your computers or your business?your business?
• Try to calculate the time you spend Try to calculate the time you spend in solving various computer problems in solving various computer problems you encounter- it adds up you encounter- it adds up
Some Basics for a Solid Some Basics for a Solid FoundationFoundation
1.1. Have a Solid Infrastructure (UPS or Have a Solid Infrastructure (UPS or power strip, Decent System i.e. power strip, Decent System i.e.
1.1. Hardware, Software, Memory, Hardware, Software, Memory, Motherboard, CPU, CD/DVD, Monitor, Motherboard, CPU, CD/DVD, Monitor, Keyboard, Mouse, Speakers, etc. Keyboard, Mouse, Speakers, etc.
2.2. Keep Electrical Cords Properly Secured Keep Electrical Cords Properly Secured with tie wraps or Zip Ties- FIRE HAZARDwith tie wraps or Zip Ties- FIRE HAZARD
3.3. Keep pc/ server in a “cool” placeKeep pc/ server in a “cool” place4.4. Keep Track of All Passwords Properly Keep Track of All Passwords Properly
(make sure they are in the right hands)(make sure they are in the right hands)5.5. Re-install OS once every 2 yrs. IF Re-install OS once every 2 yrs. IF
neededneeded6.6. Set Up proper User accounts on your Set Up proper User accounts on your
machine and USE A PASSWORDmachine and USE A PASSWORD
Top 4 Reasons For Top 4 Reasons For PC Problems & Failure:PC Problems & Failure:
1.1. Not Purchasing SOLID hardware (used on eBay may not Not Purchasing SOLID hardware (used on eBay may not be the BEST source be the BEST source ) )
2.2. Not Updating Software/ DriversNot Updating Software/ Drivers3.3. Downloading a “FREE PROGRAM” that was suppose to Downloading a “FREE PROGRAM” that was suppose to
HELP your system- but crashed itHELP your system- but crashed it4.4. Systems over-heating due to Systems over-heating due to power failurespower failures
*Try not to Drop your laptop or *Try not to Drop your laptop or spill coffee on it either spill coffee on it either
Round 1!Round 1!PC Maintenance Vs. Car PC Maintenance Vs. Car MaintenanceMaintenance
VS
•Monthly Check-Ups
Preventive & Routine Maintenance
Fine Tuning for Optimal Performance
*Perfect Integration recommends a PRO-Active approach to computer issues!
What Tasks You Or Your IT What Tasks You Or Your IT Consultant Can Do:Consultant Can Do:
• Scan DiskScan Disk
• Disk DefragDisk Defrag
• Virus UpdatesVirus Updates
• Windows Windows CriticalCritical Updates Updates
• Run Spyware & Ad ware Removal SoftwareRun Spyware & Ad ware Removal Software
• Removal & Clean Up of Temporary FilesRemoval & Clean Up of Temporary Files
• Over-All Optimization of the PCOver-All Optimization of the PC
RED IS BAD!
““If you and I were to buy the If you and I were to buy the same PC example:”same PC example:”
Please Help Me! I am running Slow!
•Save Time $
•Twice as Fast
•More Efficient
•More Secure & Better Protected from Threats
•More Productive throughout the work day
•Less Problems & Glitches- GURANTEED
•Less DOWNTIME
•Less expensive HOURLY BILLING
Get Your Priorities StraightGet Your Priorities Straight
1.1. Security- Hardware or Software based Firewall Security- Hardware or Software based Firewall (plenty to choose from)(plenty to choose from)
2.2. Disaster Recovery- Got BACKUPS? What are Disaster Recovery- Got BACKUPS? What are some methods?some methods?
3.3. Virus Software- Many to Choose From Virus Software- Many to Choose From Examples? Examples?
4.4. MSCONFIG- Be Careful – Used to Disable Un-MSCONFIG- Be Careful – Used to Disable Un-needed Start-Up Itemsneeded Start-Up Items
5.5. Industry Specific Software- QuickBooks, etc.Industry Specific Software- QuickBooks, etc.6.6. Find Reliable Support- for things over your headFind Reliable Support- for things over your head
Do You Know Your System?Do You Know Your System?
Instead of working blind, Send Instead of working blind, Send the tech a screen shot of your the tech a screen shot of your ERRORERROR
1.1. Hit the “print screen” Hit the “print screen” buttonbutton
2.2. Open up wordOpen up word
3.3. Go to edit- pasteGo to edit- paste
4.4. Save the fileSave the file
5.5. Email to support agent Email to support agent your haunting ERROR your haunting ERROR messagemessage
Justin’s Notable Items:Justin’s Notable Items:
““A PC is a complex piece of hardware with a lot A PC is a complex piece of hardware with a lot of “electrical” variables inside it- a lot can of “electrical” variables inside it- a lot can go wrong”go wrong”
““The complexity of components can The complexity of components can sometimes be puzzling and time consuming sometimes be puzzling and time consuming to find the EXACT issue at hand”to find the EXACT issue at hand”
““Technicians don’t have magic wands- we Technicians don’t have magic wands- we have what the customer “tells” us they did have what the customer “tells” us they did on the system, what we can see, and a on the system, what we can see, and a unique troubleshooting PROCESS we follow”unique troubleshooting PROCESS we follow”
““Seek advice and ask questions before doing Seek advice and ask questions before doing anything to your system you are anything to your system you are questionable about”questionable about”
-PDA / Blackberry How To: example:-PDA / Blackberry How To: example:
Top Ten Notable I.T. HOT Top Ten Notable I.T. HOT Items:Items:
• 10) Appliance for filtering email, spam, and viruses10) Appliance for filtering email, spam, and viruses Hardware based option or Software based- your choiceHardware based option or Software based- your choiceEstimate $2,000 (50-users)Estimate $2,000 (50-users) (sonicwall good example) (sonicwall good example)
• 9) Disk-to-disk backup for PCs and Servers 9) Disk-to-disk backup for PCs and Servers More reliable than tape, starting at $89.99More reliable than tape, starting at $89.99 (External Hard- Drives) (External Hard- Drives)
• 8) Packet inspection firewall & VPN appliance8) Packet inspection firewall & VPN applianceInternet Failover, Dual WAN, Content FilteringInternet Failover, Dual WAN, Content Filtering (sonicwall good example) (sonicwall good example)
• 7) Microsoft Exchange / United Messaging7) Microsoft Exchange / United MessagingThe #1 Email Server platform in the worldThe #1 Email Server platform in the worldGroup calendars, Group Contacts, & Tasks, SharePoint, ActiveSync, etc.Group calendars, Group Contacts, & Tasks, SharePoint, ActiveSync, etc.
• 6) 3G Wireless - provides access from anywhere6) 3G Wireless - provides access from anywhere AirCards - from ATT/Sprint/Verizon AirCards - from ATT/Sprint/Verizon
Top Ten Cont.Top Ten Cont.• 5) Faxing for Exchange & other Applications5) Faxing for Exchange & other Applications
Faxes delivered as PDFs to Email InboxFaxes delivered as PDFs to Email Inbox (example GFi FAXmaker) (example GFi FAXmaker)
• 4) VoIP Phone System4) VoIP Phone SystemSoftware interface makes your phone do more than you can imagineSoftware interface makes your phone do more than you can imagineImportant callers find you wherever you are atImportant callers find you wherever you are at (AllWorx, ShoreTel, TeleVantage)- Ask Atel for details (AllWorx, ShoreTel, TeleVantage)- Ask Atel for details
• 3) Citrix/ RDP3) Citrix/ RDPSuper fast browser-based access to all of your applications from anywhereSuper fast browser-based access to all of your applications from anywhereCan replace PCs with more affordable Thin ClientsCan replace PCs with more affordable Thin Clients
• 2) Server Consolidation2) Server ConsolidationConsolidate multiple physical servers onto one virtual serverConsolidate multiple physical servers onto one virtual serverDramatically improve recovery timeDramatically improve recovery timeEnables a move into Data CenterEnables a move into Data Center (example: VMware) (example: VMware)
• 1) Storage / Remote Back-up1) Storage / Remote Back-upConsolidate the "islands" of data reside on your serversConsolidate the "islands" of data reside on your serversImprove performance and provide unlimited disk capacityImprove performance and provide unlimited disk capacityOff site replication and snap shotsOff site replication and snap shotsA key component of virtualization (VMware) A key component of virtualization (VMware)
Perfect Integration, Inc.
www.perfectintegration.com
Justin French, CCNA
Director of Operations
Thank You
Q&A?
**please email me for your complimentary employee computer usage policy
