Managing Transition Course objectives and scope: Analysis: Diagnosis Design: Modeling...
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Managing Transition Course objectives and scope: Analysis: Diagnosis Design: Modeling Implementation: Transition “We never have enough time to do a thing
Managing Transition Course objectives and scope: Analysis:
Diagnosis Design: Modeling Implementation: Transition We never have
enough time to do a thing right, but we always have time to do it
twice
Slide 2
Analysis: Overall Picture Mission Strategy Objectives Business
entity Social system Diagnosis PROCESS InputOutput Input
ProcessOutput Input ProcessOutput Input ProcessOutput Input
ProcessOutput Input ProcessOutput Input ProcessOutput Input Output
Process Input ProcessOutput Level of grow: crisis, structure,
problems Culture, conflicts awareness D. ChristozovINF 270 PIS:
Managing Transition2
Slide 3
Analysis: Business Process & Decision Making Input Output
Process ? Decision/output Ivancho Marijka Goshko The Big BOSS
Companys objectives Personal objectives D. ChristozovINF 270 PIS:
Managing Transition3
Slide 4
Analysis: Decisions ? If the input is X1 yes If the input is X2
no If the input is neither X1 nor X2 then if the applicant is a
young blond female yes else if the applicant is a male no else What
Goshko said if Goshko said nothing do the opposite of what Ivancho
& Marijka suggested Otherwise: direct the case to the Bigger
Boss The Big BOSS Structured part Applying rules Unstructured part
Applying intuition ? Mission/Strategy Objectives Semi-structured
decisions D. ChristozovINF 270 PIS: Managing Transition4
Slide 5
IS Development Project Mission/Strategy Objectives D.
ChristozovINF 270 PIS: Managing Transition5
Slide 6
IS Design: Planning Mission/Strategy Objectives D.
ChristozovINF 270 PIS: Managing Transition6
Slide 7
Design of IS: detail design Big Boss Use Case (specify the
module to serve the Big Boss): INPUT: Read the input documents Read
Goshkos opinion Read Marijkas opinion PROCESS: If X1 then fill the
case dossier and send a message with text yes If X2 then fill the
case dossier and send a message with text no ELSE Prepare a report
to show on the screen of the Big Bosss PC: SELECT Gender, age FROM
input_documents ENTER Picture IF EXISTS PRINT Goshko opinion IF
EXISTS PRINT Marijkas opinion OPEN FORM with options: yes or no or
Submit the case up When the FORM is completed fill the case dossier
and send a message What constitute young? If there is definition,
the case of young, blond female is also automatic Automatic Benefit
- all automatic cases are proceed without Big Boss involvement. IS
increases Big Boss productivity! Mission/Strategy Objectives D.
ChristozovINF 270 PIS: Managing Transition7
Slide 8
Categories of Information Systems Mission/Strategy Objectives
D. ChristozovINF 270 PIS: Managing Transition8
Slide 9
Categories of Information Systems Mission/Strategy Objectives
D. ChristozovINF 270 PIS: Managing Transition9
Slide 10
Categories of Information Systems Mission/Strategy Objectives
D. ChristozovINF 270 PIS: Managing Transition10
Slide 11
Categories of Information Systems Mission/Strategy Objectives
D. ChristozovINF 270 PIS: Managing Transition11
Slide 12
Transition What new IS may change? Managing transition: How the
IS will affect administrative structure? How to reorganize the
business process(es)? What IS may cause to corporate politics and
culture? How to avoid resistance? The role of leadership/
Mission/Strategy Objectives D. ChristozovINF 270 PIS: Managing
Transition12
Slide 13
Transition: What new IS may change? Transaction Processing
Systems (TPS): Traceability; Recording all facts; Serves
operational decision making; Improve efficiency; Dont affect
administrative structure; Smooth and streamline business processes;
Improve accountability. Mission/Strategy Objectives D.
ChristozovINF 270 PIS: Managing Transition13
Slide 14
Transition: What new IS may change? Management Information
Systems (MIS): Performance control; Periodical reports to show
whether what was planned is achieved: support corrective actions;
Exception reports to ring the bell in case of appearing significant
problems; Improve effectiveness; May result in structural changes
by flattening administrative structure; May result in reengineering
of business processes. Mission/Strategy Objectives D. ChristozovINF
270 PIS: Managing Transition14
Slide 15
Transition: What new IS may change? Executive Information
Systems (EIS): Support of Strategic Decision Simulation: What-if
analysis Prediction Playing scenarios Dont affect every-day life of
the organization Mission/Strategy Objectives D. ChristozovINF 270
PIS: Managing Transition15
Slide 16
Transition: What new IS may change? Enterprise Resource
Planning (ERP): Integrates information for better planning and use
of resources (material, financial, human and information) on
enterprise level; Serves for better control and planning improved
MIS Mission/Strategy Objectives D. ChristozovINF 270 PIS: Managing
Transition16
Slide 17
Managing transition: How the IS will affect administrative
structure? Mission/Strategy Objectives Goshko Ivancho Marjika Big
Boss X Bigger Boss A Biggest Boss report order report order report
order report order report order Bigger Boss B report order Big Boss
Y report order Petyrcho report order Flattening Direct/horizontal
IS D. ChristozovINF 270 PIS: Managing Transition17
Slide 18
Managing transition: How to reorganize the business
process(es)? Mission/Strategy Objectives Goshko Lenche Marijka
Petyrcho Vancho Big Boss Goshko Lenche Marijka Petyrcho Vancho Big
Boss IS Parallel Processing instead of Sequential Processing D.
ChristozovINF 270 PIS: Managing Transition18
Slide 19
Managing transition: What IS may cause to corporate politics
and culture? Changing the authority structure Increasing
accountability, Visibility responsibility and self control
Empowering individuals Mission/Strategy Objectives D. ChristozovINF
270 PIS: Managing Transition19
Slide 20
Managing transition: How to avoid resistance? Provide
information regarding IS early Involve employees in IS
specification Keep employees familiar with IS project progress Give
people time to adjust Ensure assistance Mission/Strategy Objectives
Would I have chosen this? Do I accept it? Can I benefit? How this
will affect me? Can I cope with the stress? Whether I am prepared?
Can I try the new IS in advance? Who can help me? Resistance is
natural D. ChristozovINF 270 PIS: Managing Transition20
Slide 21
Managing transition: Guarantee smooth transition Plan
activities for the transition as early as initiation of IS project
Train employees in advance Dedicate resources for parallel running
of old and new systems for at least one complete business cycle
Compare usability of the two systems Identify possible problems and
risks Migrate to the new system when problems are resolved
Mission/Strategy Objectives D. ChristozovINF 270 PIS: Managing
Transition21
Slide 22
Q & A D. ChristozovINF 270 PIS: Managing Transition22
Slide 23
ER/EER diagram Flow chart User interface D. ChristozovINF 270
PIS: Managing Transition23
