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Managing Teams Goal: Have all projects succeed Why projects fail Teamwork problems, not technical problems Common problems Ineffective leadership Lack of participation Procrastination Poor quality work Feature creep

Managing Teams Goal: Have all projects succeed Why projects fail Teamwork problems, not technical problems Common problems Ineffective leadership

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Common Phases of Team Development

Managing TeamsGoal: Have all projects succeedWhy projects failTeamwork problems, not technical problemsCommon problemsIneffective leadershipLack of participationProcrastinationPoor quality workFeature creep1Common Phases of Team DevelopmentForming -Storming -Norming -Performing

Bruce Tuckman, 1965FormingThis phase occurs when a team first comes together, or when membership changes. Sometimes this phase is called the "honeymoon" period because everyone is so nice to each other. Group members are learning how each of them works and are trying to figure out who will play what role in the team. StormingDuring this phase, team members begin challenging and disagreeing with one another. They often jockey for position and use their expertise as weapons. Teams can get stuck in this phase and then fail. They key to moving quickly through this phase is explicitly defining the roles and responsibilities of each team member. NormingIn this phase, team members start offering ideas and suggestions, sometimes using humor to get their points across. They reveal their preferences for performing tasks. Standards of behavior (formal and informal) and team processes are defined. PerformingThis phase is the ideal phase for a team. They work hard and play hard together, using humor to help ease tensions. Team members anticipate problems, changes in direction and each other's moves. The focus of the team is on accomplishing their goals and not on blaming each other. Making ProgressYour team can minimize the storming phase by clarifying the team's missiondefining goals and milestonesestablishing roles and responsibilitiescreating processes for getting the work doneForming-Storming-Ignoring-PretendingFormingStormingIgnoringFails to resolve the conflictsPretendingFollows the requirements with little hope of project success