Managing Worldwide Operations and

Communications with Information Technology

Volume 2

2007 Information Resources Management Association

International Conference

Vancouver, British Columbia, Canada May 19-23,2007

Mehdi Khosrow-Pour

Information Resources Management Association, USA

IGI PUBLISHING

llershcy • New York

litlp://www.igi-pub.com

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UNIVERSITATSKIi'HANNOVER

Table of Contents

Accounting Information SystemsOn the Determinant of Enterprise Risk Management

ImplementationKin t Desendei 115

Anticipated and Unanticipated Consequences of the DevelopmentofAccounting Information SystemsMohamedA Clbannan 440

CEOs Survival SOX Strategics Ovci the Long Term

Parviz Partow-Navid & Brad Cikra 1061

IT Audit Process Quality Improvement Factors

Jejfiey W Meihonl & Douglas V Havelka 1195

Introducing ComputerizedAccounting Information Systems in a

Developing Nation Egyptian International Motors Company

(EIM) Case StudyKhaleclDahaw) 1464

IT frauds and Audit Risks Evidence ofImprovements

SaeedAskaiy 1590

Business Process ManagementSupporting Inteloigamzalional Processes with Interaction Tlows and

Business Rules

Pelei Rittgen 13

Transforming Procurement in the UK Immigration Directoiatc

Elayne Coakes & Nanette Young 17

Multi Grounded Development of Enterprise Modeling Methods

The Case of SIMM

PeterRittgen 22

Enterprise Architecture Using the Zachman Framework A Model

Driven ApproachAlt Some Fatolaht S Stephane & Timothy C Lethbi idge 65

On the Definition ofException Handling Policies for Asynchronous

Events in Workflow Processes

Belinda M Cartel & MariaE Oihwska 180

Innoslnicturc Managing Innovation as Business-Critical Infrastructure

RonFulbnght 194

Towards Early Consideration ofNon 1 unctional Rcquiicmcnts at the

Business Process Level

Sebastian Adam etJoergDoen 227

Business Process Improvement and Organizational Theory The

Missing Link

heras Aboti Moghdeb Marta Indulska & PeterGieen 253

Design of Web Information System Process Oriented

Robti to Paumo Anna Lisa Guido & Leonardo Mangia 373

Business Processes Modeling as Social Systems

Joseph Baijis 548

Multi Level Delegation for Flexible Business Process Modeling

Ownaima Saidam &. Selmm Nincan 643

A Prescriptive Approach to Business Process Modelling

Mshu Ding 650

Variability in Business Pioccss I amilies

Colette Rolland Navcen Pi akash & Run-Samia Kaabi 672

A Tramework for Business Process Modeling and AlignmentAitui Cactano MditclbaZacanas PedioSoma

Antonio Rito Sih a &JoscTi ibolel 683

Business Process Anilysis, Modeling and Simulation for

Geo Political Risks and Crisis ManagementFianasRouweaux & kevm Lhoste 920

Business Process Management for Collaborative Businesses

Philipp Wailu 6i Dirk Weith 954

Smooth ERP Migration by Using Next Generation Distributed

LRP SystemsLais Hank 1026

Business Process Optimization Using Simulation

Joseph Baijis & Matt Hall 1096

A Competitive Intelligence (CI) Value Model for CompaniesRithaid T Bai lies Ac P CandaceDeans 1106

Critical features in Business Processes Modeling

Vincent Yen 1109

Knowledge Based Approach for Lithuania Knowledge

Cluster s Origin Development and Vision

Juigis Samule\icitis 1154

Setting Up a Business Pioccss Support Organization

Juigen Willems Peter Willaerl, & DnkDcsthoolmeeslei 1275

A Study into the Critical Success factors When ImplementingBusiness Process Management SystemsPascal Ra^esteyn 1291

MIS Shaped by Business Process Models

James Peiotti 1339

Customei Relationship Management Systems

Adoption ol CRM in Higher Education

Chili a Nan Sus) Chan & Xiaov, en Fang 221

Critical Success Factors for Mobile CRM A Research 1 ramework

Chandana Unmthan Ross Smith & Baido Fi aunholz 261

The Importance of "Emotional' Features in Web Based CRM

SystemNooi RathanAb Hamid & All Khatibl 454

Automating Customer Complaints ManagementThrough Trust

Accounts

Roman Beek & fochen Fi anke 485

Building Customers Trust Through Mobile CRM Related Activities

Mediating Effects ol Customers' Commitment

Hyejiin Lee, Changsoo So/m & Dong II Lee 823

Influence Analysis in the Keiretsu ofMazda

Hiroslu Kimura, Takao Ito, Kevin Vogcs, Katia Passcnni,Makolo Sakamoto & Masawshi Kataoka 892

The Quality ofHuman Conlercdncss in CRM for SFA

Hannakaisalsomaki & Carl-Ci ik Wikstiom 1256

Making E Business Customer focused A Tuay ApproachB K Mohanty & Sajjad/ahu 1399

Data Waichousing and Mining

Reducing the Size of Auxiliary Data Needed to Suppoit Materialized

View Maintenance in a Data Warehouse Environment

Lubomn Stancliev 1

The Effect ol Hidden Units in Neural Networks on Identifying Data

Duplication Records

Abdullah Al Namlali 40

Adapting Supei vised Feature Selection Methods for C lustcnng Tasks

IduaidoR Hiuschka VnagoF Covbes hstevam R Hiusclika& Nelson F F Ebeeken 99

XML in a Data Warehouse Design Performance Evaluation UtilizingGeological Data

Behooz Sex ed Abbass i & Lou Stow ei s Pussy 216

Mining Multiple Markets' Exchange Rate An Artificial IntelligenceTools SurveyChui-Che Tseng 288

Challenges in Building and Maturing of a Telecommunications

Business Intelligence Solution in a Developing CountryD P duPlessis & T McDonald 387

Data Mining of Crime Research Information Statistics Portal The

Experience and Lessons Learned

Chiistaphei Dondanville Xihm/Chang &7eclE lee 430Indian Agricultural Data Warehouse Design

AmlRai Sice Nilakanta & Kevin Sehetbe 535Generic Query Toolkit A Query Intci lace Genciator Integrating Data

MiningLiehun Zhu C I Ezeije, &R D Kent 1122

Misplacing the Code An Examination ot Data Quality Issues in

Bayesian Text Classification foi Automated Coding of Medical

DiagnosesEitelJ M Lamia &AlanD March 1218

Data Mining in Higher Education Mining Student Data to Predict

Academic Persistence

Deiek AjesamAsoh Biyson Seymoui, KJohn Janecek 1332

Research Pioblem m Distributed Data Warehouse Environment

Kai una Tekaya 1462

Dynamic Distributed Data Warehouse Design

KanmaTekaya 1594

Database ManagementTechnologiesConceptual Design for Personalized Situation-Aware Infoimation

Seeking and Retrieval Services in Data Intensive Domains

Nong Chen &. Ajantha Dahanayake 444

Tcmpoial Categorization for Data Organization

BehioozSeycd-Abbass &PatnekO Crews 568An Optimal Query Execution Plan torDatabase Systems

Hassan Pom naghshband Vahab Poui naghshband, &Shah tar Movafaghi 648

Concurrent Engineering A Roadmap to Software Fngmceiing,Database, and Data Warehouse TechnologySlialniai Movajaghi Hassan Pomnaghshband &1 Stephanie Collins 1115

XML and Relational Data Integration Best Practices and the

Database Course FxpericnccsDavid Ohen, & Vance Cooney 1162

Dealing with Data Warehouse Tiansaction Processing Tiuncated Data

Case Study orSQL Server2000

CarinChuang & Kuan-Chou Chen 1387

Decision Support '1 ethnologies

Saving Endangered Species The Application ot Computer BasedRadio Coveiagc Modelling to Wildlife Telemetry SystemsDavid Wilton 329

A Decision Support System tor the Lcological Selection ofa FacilityLocation A Multi-Criteria ApproachG Thanos M Gi Vi achopoulos A P Kakouns M K Koukou&A G Thanos 655

Supporting EBAO Planners by Distributed Ontologies and a Templatefor Objective SystemsTobias Lehmann & Andreas kauhei 737

forecasting Hading Rule Pciformancc Using Simulation

Paul Lajbcvgiei 1018A Multi Criteria Decision Support System for Selecting Cell Phone

Services

Arulie Yang SajjaclZahn & Brian Dobtng 1033

Dynamical Enhancement ol the Large Scale Remote Sensing Imageryfor Decision Support in Enviionmcntal Resource ManagementYum V Shk\'aiko & han E Villalon-Tm i ubiates 1335

The Lffeets of User Interface on Decision Making in Mobile and

Traditional Environments A Comparative Model

Una Dai Muhammad NaveedBaqu & Hamid Neman 1472

Building Ensembles Using Decision Tree Metrics Based Meta Trees

Pi/a Kokol & Giegoi Stighc 1529

Ontology Negotiation in an Intelligent Agents Dynamic System foi

Military Rcsouices and Capabilities PlanningMare Rabaev Celine Van Damme Eddy Vandi/ck <k

Kocmaad Vanclenbone 1586

Distance Learning TechnologiesAn Exploratory Investigation ot Instructors Acceptance ot E Learning

Hassan M Selim 270

A Story on Story Telling" in a Virtual Learn-Work Environment

Paul Ooid & Cecile K M Ciutzen 411

Towards a Framework ofBiomelric I-xam Authentication in

E Learning Environments

Michelle M Ramirn & Yan Levy 539Internet Communication Technologies and Networked Learning

Identity formation Through Social ExchangeElaine Laflamme & Heather Kanuka 877

The Interface Design for Learning Enviionmcnts via Web Using the

Multiple Intelligences Theory and the Eigonomie and UsabilityCritena

Snnone de Paula Stlva Stinone Ci istma P/etffei &

Andie Vinictus Moiaes de Costa 975A Case Study of a Project-Managcmcnt-Ccntercd (PMC) Approach to

Knowledge Management in Online Learning Environments

lorn Petz &. Meg Yanalunas 1054

The future of Real Time Communications m Online LearningRtehaid Caladme 1074

Communication Mode and Satisfaction with MentoringRosemarteReynolds Michael Williams Dawna Rhoades &Shirley Fedoivvteh 1160

Cohesion in Distributed Teams

Rosemarle Reynolds, & ShuleyFedoiovich 1214Real-Time Vnttial Learning Environments

Solomon Negash & Mailene V Wilcox 1234

Adaptive E-Lcaming Using METOD

Simon Koebek Petei Kokol Matej Mertik & PetiaPovalej 1374

E-Business Rcse.ii ch

Design ofReputation Systems in Online Auction Marketplaces A

Comparative Market StudyKai Riemer & Doiothee Koi n 111

Busincss-to-Business Transaction Diffusion X12 Standards

Moses Niwe 302

binancial Performance ot Internet and Bnck-and-Mortai CompaniesA Comparative Analysis

Myung Ko & Naieyz Roztoeki 426

Adoption of Internet Banking in Hong Kong Using Stakeholder

AnalysisChun KitLok 493

The Impact ofTransactional E-Commercc on CPAs' Perception ot

Audit Risk Piclimtnary Results

Steven T Bieslawski 601

Application of Delphi Tcchnitpjc for Development ol L-Readmess

Assessment Model A Study on Small and Medium Enterprisesof Iran

Mohammad fathom Pe) man Aklia\ an Mai yam Hawaii &

Mostala Jajcu i 632E Commerce Adoption Factors foi SMM1 s Supporling Cases liom

South Africa

5 C Warden &l M Mot/olopane 701

Predicting Online Auction Closing Price Using Grey System TheoryPatrieia Anthony, Deborah Lim, & Hu Chang Mun 709

Enterprise Archilecturc Evaluation: A Case Study on the Purposes of

Enterprise Architecture for E-Business

Nitesh Bharosa, Marijn Janssen, & Rene Wagenaar 834Issues and Challenges Facing E-Entrcprencurship and E-Innovation

Fang Zhao 945

Degrees of Delight: A Model ofConsumer Value Generated byE-Commerce

Laura Lally 1006

Deployment of Electronic Commerce Tools in the Busincss-to-Business

Services Context

JariSalo, & Heikki Kaijaluoto 1030

Financial Services in Web-Based Platforms

Radoslav Delina, James Azzopardi, JozefBucko, Tyler Frank,& Peter Mihok 1273

Virtual Negotiations: Intended and Unintended Interactions with

Incentive Schemes

Ralph H. Greenberg, Penelope Sue Greenberg, &Sakthi Mahenthiran 1367

Organizational, Environmental and Technological Determinants of

E-Commerce Adoption in Botswana

Faith-Michael E, Uioka, & Geoffrey G. Seleka 1421

Determinants of Marketer Satisfaction with the Choice of Electronic

Marketplace TypePeter C. Knight 1436

Understanding Context of Electronic Messages Between DiabetesPatients and PhysiciansKarita llvonen 1466

E-Collaboration

Trust Wifhin the Established Inter-Organizational Information

Sharing SystemPeter Mihok, & Tyler G. Frank 132

Effects ofIndividualism-Collectivism in Computer SupportedCollaborative Learning

Yingqin Zhong, & John Lim 382

E-Collaboration Tools for Government Funded Projects:NHLBI-PEN Approach and Solution

Gianluca De Leo, &Karen L. Wooley 714

Technical and Logical Issues Arising from Collaboration Across

Multiple OrganisationsAbbass Ghanbary, ciBhuvan Vnhelkar 906

Structuring the Market for E-Collaboration Systems: A Study Based on

Cluster AnalysisKaiRierner 1042

E-Collaboration for Quality Assurance in Higher EducationJuha Kettunen, & Jsmo Kantola 1089

Collaborative Business Process Engineering "CPBE" Across MultipleOrganisations in a Cluster

Abbass Ghanbary, &Bhuvan Vnhelkar 1117

The Effect ofGender on Performance in a Web-Based KnowledgeCommunication Task

Ruth Chatelain-Jardon, Jesus Carmona, NedKock,Alicia Cavazos-Garza, & Vanessa Garza 1132

Are Schools Ready to Go Online? A Case Study ofTen SecondarySchools in the Sydney Metropolitan Area

DavidJohn Smith 1303

Trust and Leadership in Virtual Teams

Kristi Lewis Tyran, Craig K. Tyran, & Moigan Shepherd 1319

• The Influence of Contribution Visibility on Participant Satisfaction in

Electronic BrainstormingAlexJvanov, & Dianne Cyr 1326

Electronic Commerce Technologies ManagementLow Budget E-Commerce Solution for a Dental Supply Company

David Gadish 609

Electronic Commerce Adoption Approaches by SMMEs Wcsteni

Cape, South Africa

/. M. Motjohpane, & S. C Warden 728The Value of Viriualization for Web Environment

Jean-Pierre Kuilboer, & NoushinAshrqft 861

Antecedents ofOnline Trust andAcceptance of E-Commcrcc

Amber C. Hwang, Terence T. Ow, &

Veronica D, Hintoii'Thidson 1345

Electronic Government Research

Distribution-Collaboration Networks (DCN): An OrganizationalTransformation Perspcclive on the Development of E-GovernmentServices

Konsladinos Kuisikos, <£ Dimilrios Mabvpoulos 106

E-Commerce Practices in the Public Administration: A Spanish Case

Carmen dePublos Heredero, & Eva Pelechano Barahona 1083

The SOX-HIPPA Impact on the Legal System:A Case Study ora Law

Firm

Slun Lewis, Ernest IV. King, Scott Magrudei; & EddyJ. Burks 1104

Towards Metadata and Data Standards for Semantic E-GovemanccServices in India

Devika P. Madalli 1150

The Impact of Business Process Modeling During the Implementationof Electronic Records Management Systems: TheoreticalFrameworkand Empirical Studies

Kerstin Fink, & Dominik Grimm 1199

Promoting the Economic Development Through the IT Industry in

Mexico: The PROSOFTProgramDenisse Campos-Gaivia, Luis F. Luna-Reyes, &J. Ramon Gil-Garcia 1203

Improving Access to E-Govcrnmcnt Processes

Norbert Kahn, Stefan Naumann, & Stefan Richler .1205Collaboration Models orWhat Does It Take for Collaboration to

Become a Common Asset?

Barbara Flilgge 1249

The Role of Citizen Trust in the Success ofE-Govcrnmenl

Benoit Jeanson 1289

E-Governmcnt and Its Impact on the Informal Sector in TurkeyVichuda Nui Polatoglu, & Levent Erdogan 1416

Enterprise Information Systems

Achieving Business Benefits from a Global ERP ImplementationLorraine J. Staehr 449

Critical Success Factors in "Best ofBreed" ERP ImplementationMaiy Sumner, &. Joseph Bradley 526

CIO's Perspectives of Critical Issues in ERP UpgradeFan Zhao 597

Implementation Differences Between DSS/BI and Other Types of

Information Systems

Efrem G, Ma/lach 870

ERP II System Vulnerabilities and Threats: An Exploratory StudyRichardS. Swart, Bryan A. Marshall, David tl. Olsen, &

Robert Erbacher .'. 925

Utility Computing and Its ApplicationsSri Madhisetty 1037

A Grid Based Approach for Dynamic Integration and Access of

Distributed and Heterogeneous Information Across an

EnterpriseSwapnil S. Bagul, Nilesh Ranade, Aditya Shcirma, D. J. Achaiya,Sunlit Kumar Base, Srikumar Krishnamoorthy, DheepakRA,Sweta Mistiy, & Shubhashis Sengupta 1157

Alignment and Integration of Competitive Intelligence Systems:A Case Study

Donglin Wu, & FangZhao 1164

Integrating Microsoft Dynamics GP Enterprise Resource PlanningSoftware into a School of Business Curriculum: Research in

ProgressJerry Flatto 1227

Critical Success factors of ERP ImplementationsM Gordon Hunter, & Susan K Lippei I 1232

ERP Conception to Completion Issues Experienced by Indian SMEs

Seerna Shai ma Colin William John Gray, &

Elizabeth Mary Daniel 1283

The Effectofthe Combination of Business Characteristic with ERP

Implementation Strategies on Finn Performance

Yong /in Kun Jury aidLee & Panin Katei attanakul 1311

Pre Moitcm Factors for ERP Projects Preliminary FindingsJohn J Sullivan, Mela Wyeth, & Wade M Chumnev 1418

A Weighted Average Scale for Multi Stakeholder Evaluations of

Enterprise System Success

Shut mistha Dey & Darshana Sedei a 1432

Everyone Is Different1 Exploring the Issues and Problems with ERP

Enabled Shared Service Initiatives

Daishana Sedera 1434

The Web Service-Based Combination of Data and Logic Integration mFederated ERP Systems

NicoBrehm &. Jorge Marx Gomez 1559

Geographic Information SystemsAn EvolutionaryFramework for Strategies of Spatial Technologies

Case Study AnalysisJames B Pick 236

AData MiningApproach Using Geographic Information Systems Data

for Predicting Voting Behavior in the Presidential Election of2004

Hamid Neman Ian Andrew, & Petei Amtdon 1567

Global IT ManagementThe Whole World at Work Managers Around the Globe Describe Their

IT Experiences - Suggesting a New Framework for Global IT

Leadership DevelopmentPatricia Shafer, & BarbaraA Traullein 902

Does Economic Freedom Enhance the Impact ofTechnology on Global

Productivity''KoffrN'Da, AshokRobin, & Thomas Tribunella 1028

KnowledgeManagement Approaches and Knowledge Gaps in

OrganizationsNaitaian Simai Asl, & Hoisem Rahmanseiesht 1427

Technology and Globalization ACritical Teaching and LearningInitiative for Business and the MBA

James L Peiottt, & ValerieS Perotti 1630

Human Computer Interaction

Would the Best Candidate Please Step Forward'' Reflections on the

Pros and Cons of Different Support Mechanisms for

Onlmc-Qucstionnairc DesignAaionCoopei.&JoLumsden . 127

Presenting Technical Drawings on Mobile Handholds

GeorgA Fuchs llans-JbrgSchulz, & Heidnm Schumann 231

Enhancing User Interactive Experience Through DiasporicReception

Pai-Ling Chang 351A Usability framework for the Design of Assistive Technology to

Promote Aging in Place

ShuleyAnn Becker, & Fiank Webbe 522Multimodal Language Processing Using NLPApproaches

Fernando Fem, Palitzia Grifom & Manuela Tersigm 573

Study on How Service Usefulness and Privacy Concern Influence on

Service AcceptanceSeonAh Choi, JoonSeok Hwang, Heejai Choi & Zoonky Lee 697

Constraint Relaxation on Topological Operators Which Produce a

Null Value as Answer to a QueryAriannaD Uhzia Feinando Feni Patnzta Grijoru &

Matmizio Rafanelh 828

Usability and Fmotional Obstacles m Adopting E-Learmng A Case

StudySanna luulwen & Per tli Soar iluoma 1126

Ensuring Equal Access to Technology Challenges of ProvidingAssistive Technology Service for Individuals with Disabilities

Hwa Lee, & In Lee 1338

Effects ofColor and Gender on the Perceived Attiactivencss of

Websites

Conslantmos K Cowsans Saiah Swieienga, & Ethan Watta/I 1362

Usability Attributes ot the Celluloid Interface Perceptions ot

Interactivity in the Age of"Blade Runner"

John Lenaicic 1440

Human Side of IT

Towards Augmenting Human Affordance in Evaluation of

Agreement/Disagreement Phrases

Masayuki lhaia & Minoi u Kobayashi 31

Improving Work Autonomy in Workflow Systems A ConfigurationChoice

Irene Vander/eesten & Hajo A Reijeis 149

Evaluating Students' Acceptance ot the Discussion Forum in the

E-Learning Context

Kamla Ah Al-Bmaidi 507

Impact of the Use ofCommunication Technologies on the Work-Life

Balance of Executive EmployeesUthpala Senaiathne Tennakoon 557

The Power ofInformal Networks A Perspective ofTwo Studies

henaM Ah 623

Improving Organizational Systems Incorporating General SystemsTheory and Design PrinciplesEdwaid Gar i ity 663

Geeks and Gods ICT's Debt to the Arts

Kaien Simpson Nikakts 677

Trouble in Computing Taking "Positions" in the Discipline ol

ComputingSheila hrench 733

Modeling Organizational Competencies lor Business Process

Description and AlignmentJodo Pombmho, Arliu Caetano, Manelba Zacanas, &Jose 1) tbolet 776

Applying Domestication How the InternetFound Its Place in theHome

Deirdre Hynes 799

Responsibility in User Participation in Information SystemsDevelopmentRafael Gonzalez & Ajantha Dahanayake 849

How Work System Formalization and Integration Impact IS Funcation

Performance in Manufacturing Firms

PatrickJ Rondeau, T S Ragu-Nathan, & Mark A Vonderembse 994IT Tools Supporting Public Relations Campaigns

WitoldAbtamowitz, Agata Filtpowska, lomaiz Kaczmaiek, &

Marek Kowalkiewlcz 1077

Information Shaping During Data Flows in Professional Kitchen

Processes

Teija Taskmen, Tarja Tiainen, Rutta Tuikkanen Peitti Haiju,Deirdre Hynes, & Cthan Cobanoglu 1264

A Model to Explore IT Career Barriers for Girls/Women

Donna M Giant & Linda V Knight 1281Internet Commerce Adoption in the GCC Countries

Zetnab Karake Shalhoub 1573A Framework Examining the Customer's Expectation and Cellular

Phone Service

Jengchung V Chen, & Yu-Ihien Wang 1605

lnfoiniation Communication technologiesLearning Objects and Semantic Web in Education From Students'

Analysis to New Perspectives foi Their Use

Antonio Caitelli 78An Evaluation Framework for Requests for Proposals ol Municipal

Wireless Networks A Case Study of!luce MunicipalitiesGiegBiahander Pat Cahalan, Kun Douglas Chits Malek, &

Samuel C Yang 145

The Open Catalogue of Manuscripts in the Malatcsliana Library:Balance and PerspectivesA. Cartelli, & M. Raima 225

Performance Analysis of3-StageCell Search Process in WCDMA

System

Shailendra Mishra, & Nipur Singh 296

ICT for Higher Education in Sudan: Issues and Perspectives

Ayman Abdel Motti Suliman, Murall Raman, Raihan A. Hamid 971

The Impact of an ICT Project (Health Information Systems

Programme) on the Work Practices of Health Workers in PrimaryHealth Sector: A Case Study from India

Zubeeda Banu Quraishy 1486

Information Ethics and Intellectual Property Issues

The Consumer Ethics of the Virtual Environment: An AetiologySavvas Papagiannidis 156

Software Piracy Determinants Among University Students: An

EmpiricalAnalysisArsalan Butt, &AdeelI. Butt 474

Experiences in Ethical Usability Testing with Children

Kirsten Ellis, Marian Quigley, & Mark Power 518

Trust Issues in Supply Chain ManagementRobert A. Schultz 1135

An Analysis of the Effectiveness of Law Enforcement AgainstOnline Music Piracy

Kaveepan Lertwachara, Anleneh Ayanso, & Alemayehu Molla 1189

Personal Information Privacy: The World Has ChangedSue Conger 1242

Intelligent Collaboration: The Paradox of"Ethical Agency" and

"Corporate Governance"

Tagelsir Mohamed Gasmelseid 1483

Study on Factors Underlying Students' Ethical Decision Making in

Music File Sharing

"John"J.H.lm 1565

Information Quality Management

Quality and Decision Variables: Impact-Focused Taxonomy

ZbigniewJ. Gackowski 198

Ensuring Data Quality for Asset Management in Engineering

Organisations

Shien Lin, Jing Gao, & AndyKownios ,433

Examining Data Cleansing Software Tools for EngineeringAsset

ManagementVivek Chanana, & Andy Koronios 604

Improving the Quality of Online Consumer Communities

Irene Pollach 916

Quality Aspects in Ontology-Based Information Retrieval

Darijus Strasunskas, & Stein L. Tomassen 1048

E-Commercc and Health Care Web Site Quality: Comparing and

Contrasting End-User Perspectives

Cynthia LeRouge, Gianluca DeLeo, & Reuven Levary 1348

Approaches to Valuing Information: Exploratory Research

Nicholas L, J. Silburn, & Jean-Noel Ezingeard 1425

The Effect of Information Quality on Surgery Process Variation

LatifAl-Hakim 1497

Information Security ManagementHealthcare Information Assurance: Identification Issues

LudwigSlusky 280

Reviewing 802.11 Wireless LANs Security: A Case Study

Approach

Yue Cai, & Jairo A. Gutierrez 324

Security Excellence: Fusing Security Metrics into a Business

Excellence Model

Clemens Martin, & Anasuya Balkan 583

A Novel Method for Securing Online Databases

Stephanos Mavromoustakos 898

Information Security Policy: Taxonomy and Development Issues

Lech J. Janczewski 941

Terror Spam and PhishingTomer Ben-Ari, & Ron Rymon 1000

A Human-Centric Approach to Simulation of IS Security DynamicsMark Rounds, Norman Pendegraft, & Carol Taylor 1128

Information Systems Research

Towards Measuring the Complexity of In formation Systems: A

Language-Critique Approach

Christoph Rosenkranz, & RolandHollen 57

A Research-Driven View ofConceptual Models as Instruments for

Information Systems Research

Christoph Rosenkranz, & RolandHoiten 61

Simulation-Based Decision Support: From Experience Towards

KnowledgeMiroljub Kljajic, Andre] Skraba, MirjanaKljajic Borstnar, &

Davorirl Kojjac. 136

A Purposeful Framework for IS

Gaye Lewis 257

A Concept Map of Information Systems Research ApproachesRafael Gonzalez, & Ajantha Dahanayake ,

845

Evaluating Relationship Implementations Performance in

Object-Relational Databases

Maria Fernanda Golobisky, &Aldo Vecchietti 929

Complexity and Dynamism in the Information Systems Domain

Yasmin Merall 959

Host Based Intrusion DetectionArchitecture for Mobile Ad Hoc

Networks

Prablmdutta Ray 967

Towards a Mcta-Model for Socio-lnstrumental PragmatismPeter Riltgen, & Diego Armando Obeso 7)-ejo 1013

Re-Conceptualising IS Research: A Mindful Process

KayFielden 1146

The Management and Engineering of IT-lntensive Systems: A

Systemic Oriented View

Manuel Mora, Ovsei Gelman, Joige Wacias-Ltieyano, &

FranciscoAlvarez 1448

Evolving Stochastic Context-Free Grammars Using Genetic

Algorithm

Amipam Shukla, &Devesh Narayan .1479

Information Technology Education

Teaching Java: Managing Instructional Tactics to Optimize Student

Learning

HenryH. Emurian 9

The Impact of Australian Legislation Upon an IT Degree:Considerations and Response

Grace Tan, &Anne Venables 70

Improving Class Participation by Asian Students

Indrawati Nataatmadja, Alan Sixsmith, &

Laurel Evelyn Dyson 74

Keeping High Quality in Higher Education with Less Funding:

Possible?

JuhaKontio 141

Professor SMILE Leads the Way to a New Dawn for Information and

Communication Technology Education

Anil Sharma, KhalifaAli Alsuwciidi, Demetrios Hadjlgeoigiou,& Stephen Boylan 168

Teaching Online Information Systems Courses with Virtual Machines

LiChao 202

End User Computing and End User Development: ExploringDefinitions for the 21st CenturySandra Barker 249

Is Optional Web-Based Seminar an Effective Way ofLearning as a

Part of Information Management and Information Systems

Development Course?

Pekka Makkanen 284

IT Educational Challenges for the Internet Generation

Wm K Law 354

Teaching Systems Analysis and Design Using the Process Game

ChailesA Suseheek &RichaidA Huff 515

Examining Instructional Interaction and Student Persistence in

Online Education

Steven F lello 544

Metacogmtion and Its Role in the Development of Team

CompetenciesRozz Albon & Tony Jewels 618

MIS Textbook Selection Using Analytic Hierarchy Process

Fai i okh Mamagham 639

TIM TAM ATeaching Initiated Modification of the TechnologyAcceptance Model

Con Nikakis 679

Multimedia and Virtual Reality Technologies m Architecture

Education

NicoleltaSala 1039

Information Systems Internships Student Perceptions and

Outcomes

Alan A Brandybei ry, & Catherine Bakes 1297

Performance Based Testing Can a Web-Based, Simulated Environment

AssessmentTool Measure Student Ability m Application Software

Programs?Kathleen Voge & Minnie Ti-Mun Yen 1324

Social Networking m Web-Enhanced Courses

KaienS Nantz, & Norman A Gauett 1357

An Overview of the Role of Math Couises tor CIS MajoisKnan-Chou Chen, & Cat in Chuang 1390

Social Learning and Self-Inclusion Through Women's Web

MagazinesElsRornmes 1406

Software Can Enhance Learning A Case Study Evaluating the

Implementation ofan E-Leammg Tool in a Multicultmal,

Tertiary Environment

Tony Richaidson 1506

Web Portfolio Design for Teachers and Piofessors

John DiMarco 1627

ALICE Tea Party An Alternative or Supplementary Approach to

Traditional Introductory Programming Courses

W Brett Mckenzie 1628

Educational Applications of Social Software and Collaborative

TechnologiesP Candace Deans 1629

Experiences in Implementing a Network Engineering TechnologyCurncula

Lance Hassan, Anthony Smith, & Phillip Rawles 1631

Intelligent Information TechnologiesFrom Specification to Implementation A Method for Designing

Multi-Agent Systems in a Transformational Style

Hong Lin 310

Scoring Systems and Large Margin Pcreeptron Ranking

Bernd-Iueigen Falkowski, Mar tin Appelt, Chi tstian Finger,Sebastian Koch & Hendi ik van del Linde 912

A framework for Performance Evaluation of Intelligent Seaich

AgentsNuritlJ Sai kar, & NaveedIqbal 990

Social Interaction with a Conversational Agent An Exploialory

StudyYun-Kc Chang Miguel A Moralcs-Ai myo & Mai k Chavez 1138

Resource Monitoring and Rule-Based Notification Applications in

Subsea Production SystemsDai ijir, Sti asunskas 1211

AUserPiofile Based Approach for Adaptable Bclicf-Desirc-lntcnlion

Soflwaie AgentsGerdSchneider 1224

Can We Codify Prolessional Knowledge'Chandra S Amaiavadi 1258

1RM in Government

The Use ofInformation Technology by Government m CombattingDisasters Lessons from Katnna

LawaLally 1004

ERMA Electronic Risk Management Architecture for Small and

Medium-Sized Communities

Geitraud Peinel, Elmai Berger & Thomas Rose 1229

The Information Steering in Government Information Resource

Managed by Administration in Welfare Soctoi

Jai i Stenvall Antti Syvajarvi & Risto Hat isalo 1395

E-Governmcnt in Caribbean States From Rhetoric to Reality

Stewai t Bishop 1457

Issues and Trends in IT Capital Planning and Investment Management

for the Public Sector

John T Christian 1626

IT and Supply Chain ManagementAn Integrated Sugarcane Phonology and an Optimization Approach

to Set Plant and Harvest Schedules Within a Mill Region

Kullapapi uk Picwthongngam, Kanehana Setthanan, &

Jah apun Silksawat 241

Implementing E-Procurcmcnt Systems The Promise, Reality, and

Lessons Learned

JeffPtcehtone, & Chang Liu 369

The Impact ofInformation Technology Architecture on Supply Chain

Performance

Ken Dozier, & David Chang 1070

Strategic Alignment as a Key Factor of Success foi 4PL

Development A Research ProgramLaurence Saghetto, Francois Fulcoms, & Gilles Pache 1178

Virtual Learning Evaluation for the Development of Core

Competences in Integrated Management of the Chemical

Industry

VB Caimo,&K Tannous 1365

IT Business Value

Multi-Layer Decision Support Model tor Value and Cost Analysis ol

IT Solutions Hierarchical ApproachTadettsz Krupa, & Teresa Ostrowska 86

How World Leading Manufacturers CanAchieve Differentiation

Through E-Business New Services, Enhanced Relationships,and Reduced Costs

DanielKind'sti brn, & Chi isttan Kowalkowski 502

How the Application ofManagement Information System (MIS)Affects Business Value (BV) in the Airline IndustryJerzyA Kistelnickt, & Ewa Gwiazda 691

ERP Contribution to Long-Term Financial Performance and the

CIO's Membership in the Top Management Team (TMT)Cailos Alberto Dorantes, & MyungKo 1261

Performance and IT Implementation Effects ofProcess Innovation

Does IT Effect Exist?

Chulmo Koo, Dale Shao, Kichan Nam, & GeunsikJo 1376

II Evaluation Methods and Management

Study ofthe Extended Technology Acceptance Model in the

U S Navy Case ot Combat Inlormation SystemYen/ Levy & Bi uce D Green 292

File Valuation in Information Lifecyclc ManagementLais Ame Tuiczyk, Olivei Heckniann, & RaljStemmetz 347

Web Quality Model An Application to Business Domain

Goidan Gleclee 719

A Proposal of Integration Between IT Governance and Business

Balanced Score Card

Antonio Folgueias Marcos, Angel Garcia Ciespo, &Belen Ruiz Mezcua 873

Simulation of Inlormation Lifecyclc Managementlars Ame Turezyk Oliver Heckniann, & RaljStemmetz 1063

Issues Affecting the Adoption and Continual Usage of Internet

Banking Services in Semi-Rural Areas of South Africa

Nehemtah Maveteia & Maureen Kesnnolotse 1523

Philosophical Conversations in Information ManagementM. E. Burke

.1626

IT Global SourcingInformation Technology Outsourcing; An Institutional Theory

Approach

Abhijit Chaudhury, & Pradeep Kumar MukherjeeTaking a Back Seat? Integrating Trust in E-Governmcnt Service

Delivery in South Africa

Blessing Mukaheta Maumbe, Vesper Owei, &Wallace Taylor

..343

.1539

IT in Small Business

Evaluating E-Business Applications Priorities: The E-Business

Planning andAnalysis Framework

Boon Tan, & Ben Clegg 398

Mobile Data Technology (MDT) Adoption Process in CanadianMicro and Small Enterprises: An Exploratory StudyVinodKumar, G. Alan Pitcher, & Bharal Maheshwari 530

Business and IT Strategic Alignment and Strategic Use of IT inSmall Firms

Chia-anChao 1254AMarketing Model for Innovative Software Products (MISP):

Research in ProgressLinda Hill, & KayFielden 1403

The Development of a Planning Model for the Content ofSmallBusiness Websites

Stephen Burgess 1501

IT Management in Developing Countries

Perceived Service Quality, Relationship Quality, and IT OutsourcingSuccess in Malaysian OrganizationsNorshidah Mohamed, Zuraini Ismail, Husnayati Hussin, &

Ramlah Hussein 44

(IT) Management in the Organization of the Developing Countries

Azim Sahatimehr 773

Reducing the Digital Divide in Mexico: Analyzing the Impact ofTclecenters

RodrigoSandoval Almazdn, Mario A. GutierrezAlonso, &

Rodolfo Torres Malus 1100

Institutions (Also) Matter in E-Governmcnt: The Case of BoliviaMilaGasco 1216

Evaluating Usability Factors in Three Brazilian Portals

WabnerAlves de Souza, & Luiz Augusta M. Mendes Filho 1378

Information and Communications Technology (ICT) as a Vehicle for

Economic Development: Challenges Facing the Caribbean

Common Market (CARICOM) States

Patrick I. Jeffers, & RhodaJoseph 1409

Automating the Business Process Case: Cairo Alexandria Stock

ExchangeSherifKamel 1514

The Impact of Culture on the Adoption and Use ofIT in the UAE:

A Study Towards Bridging the Digital Divide Between the

UAE and the Developed Countries

George Ditsa, & Saleh Alwahaishi 1544

IT Management in Healthcare

An Integrative Framework for Achieving HIPAA-Compliancc for

Healthcare Information SystemsNilmini Wickramasinghe, & Rajeev K. Bali 103

Military Physicians' Assessments of a Mobile Medical Information

System: A Longitudinal StudyShengnan Han, Ville Harkke, Franck Tetard, Mikael Collan, &

Jorma Jokela 212

Towards a Data Warehouse-BasedApproach to Support Healthcare

Knowledge Development and SharingNevena Stolba, Tho Manh Nguyen, &A. MinTjoa 245

Challenges in Developing a Data Warehouse to Manage the Rollout

of Antirctroviral Therapy in a Developing CountryJ. E. Kolze, & T. McDonald 406

Exploiting Process Thinking in Healthcare: Evidence of Positive

Impact on OperatingTheatre EfficiencyTeeiiiu Paavola, Kari Kalliovalkama, & Pekka Jokipii 467

Practice-Oriented Implementation of Medical Guidelines

Claudia Renter, Guy Vollmei; & Oliver Koch 589

Changing Healthcare Institutions with Large Information TechnologyProjectsMatthew W. Guah 852

Health Information Provision on the Web via Comparison-Shopping:A Preliminary InvestigationYunWan, & SusanEvans 1093

ICT Management Issues in Healthcare Coopetitive ScenariosMirko Cesarini, Mario Mezzanzanica, & Dario Cavenago 1111

Management ofIT Systems in Primary Health Care (PHC): AFinnish

Case StudyKari Miikela, Irma Virjo, Julian! Alio, Penlli Kalliola,Hani Kurunntdki, Leena Uusitalo, Markka Valli, & Sin'i Ylinen... 1267

Managing IT Development Collaboration

Teeinu Paavola, & Kari Makeld 1272E-Diabctes: A Low Cost Approach to Diabetes Care in India

Jagil Singh Bhatia, Mandeep Kaur Randhawa, Harpreet Kaur,&SagriSharma 1359

Knowledge ManagementTime for Reflection: Going Back to Autopoiesis to Understand

Knowledge ManagementPaul Parboteeah, & Thomas W. Jackson 49

Knowledge Losses in the Capturing Process

Lena Aggestam 53

Measuring the Success ofICT-Bascd Knowledge Transfer: A

Preliminary StudyWeizhe Feng, Yanqing Duan, Zetian Fit, & Brian Mathews 82

The Adoption and ImplementationofKnowledge Management in

Healthcare OperationsNilmini Wickramasinghe, & Elie Geisler 91

Aspects ofKnowledge Transfer in eXtrcmc ProgrammingJaana Nyfjord 95

Efficient P2P Knowledge Sharing: Performances and Incentives

Yung-Ming Li, & Yung-Shao Yeh 159An Assessment of Topic Areas Covered in KM Journals (2000-2005)

Dannie Harp, Summer Bartczak, Todd Peachey, &Alan Heminger , 175

Exploring Change and Knowledge Management in DevelopingCountries: The Case of Iranian SMEs

Mostafa Jafari, PeymanAkhavan, & Mohammad Falhian 275

Knowledge Harvesting System for a Business EnterpriseA'. Raghavendra Rao 339

Exploring Knowledge Management Success

Murray E. Jennex, Stefan Smolnik, & David Croasdell 378Value Creation: The Next Generation ofKnowledge Management

C. Vorakulpipat, & Y.Rezgui 416

Knowledge Process Modeling in SME and Cost-Efficient Software

Support: Theoretical Framework and Empirical Studies

Kerstin Fink, & Christian Ploder 479

Supporting Visual Access to a Distributed Organizational MemoryWarehouse in the Web Environment

Sree Nilakanta, Les Miller, Yiman Song, &LeiZhu 489

Towards a Design Theory ofAutopoictic Knowledge ManagementSupport Systems

El-Sayed Ahou-Zeid 614The Value ofCommunities of Practice (CoPs) Within Knowledge

Management (KM)

Micky Kerr 790

Knowledge Integration: A Public Goods Approach Under AsymmetricInformation

Yung-Ming Li, Jhih-Hua Jhang-Li, & Yung-Shao Yeh 802

Assessing the Knowledge Sharing Enviionmcnt Within a

Multi-National Pharmaceutical CompanySteve Smith, Thomas W Jackson Tom Paisons &

Holgei Adelmann 811

Blending Synchronous and Asynchronous Learning Approaches for

Teaching Knowledge Management Courses

Shaheen Majid, & Intan Azui a Mokhtai 815

Hybrid Architecture ofOWL-Ontologies for Relational Data Sources

IntegrationNoiaMaiz Omai Boussaid, & badda Bentayeb 857

Usability Analysis ofConcept Maps as Knowledge Discovery Tools

Abdus Sattar Chaudhry & Lee Yee Fuang 865

Construction ol a Knowledge-Based Management System for

Oigamzmg Energy Management and Indoor Environmental

Quality (IEQ) Related Data

Sean Hsieh Kenny Kwan, Linda D Stetzenbach, &

Davoi Novosel 881

Acquiring Problem-Solving Experience in the Multimedia Domain

Tanya Linden 1079

Integrating Stability and Dynamics of Organizational CapabilitiesThrough Informal Knowledge Transfer

InesMeige! &HaialclF 0 VonKortzfleisch 1278

Enhancing the Effectiveness of Knowledge Management SystemsUsing Grounded Models of Knowledge-Intensive Work

Processes

Joachim Jean-Jules 1300

KM in Higher Education Modeling Student Help-AvoidanceBehaviors and Performance

DeiekAjesamAsoh 1329

The Role of ICT in Organizational Knowledge Sharing Processes

An Exploratory StudyMaiieke Wennekei, Paul Ne/issen Marline vanSelm, &

FiedWestei 1380

Towards a Knowledge-Based Society The Need foi a Continuous

Life-long Learning Programme - The PR1LHE ProjectAna Mai la Coi i eia, &Anabela Me&auita 1424

The Evolving Concept and Practice ofKnowledge ManagementSeeking a Common Understanding and Definition

Elizabeth Regan 1445

An Algorithm for Market Intelligence Data Collection Irom

Heterogeneous Sources with Similarity-Based Selection

Clustering Technique Using Knowledge MapsTapatt Bandopadhyay, Piadeep Kumar, Aijya Chakiavarty, &AndKumar Satm 1474

The Implication of Outsourcing Practices for Knowledge ManagementSaidai i Ahmad 1493

Knowledge Pre-Processing A Generic Approach Based on CompilerFunction Concepts

Tapatt Bandopadhyay, Pradeep Kumar, & Anil Kumai Saint 1510

Knowledge Development Innovation

MohammedDadashzadeh, &A1Saber 1625

Managing Electronic Communication

Student Journalists Acceptance on Collaborative Writing Wikis

Will Wai KitMa, & Jeiomy Ya Chan 164

Case Study Overcoming the Headache of the E-Mail Inbox ThroughTrainingThomas W Jackson 687

Improving Corporate E-mail Communications with Employees at

Remote Locations A Quantitative Study in ProgressFan lie Fitan 1442

A framework for Continuous Monitoring and Assessment of

Landlme Telecommunication Sectors Based on Standard

Indicators

AhAzadeh 1599

Mobile Computing and Commerce

Mobile Image Communication Using JPEG2000

Rene Rosenbauw, & lleidiun Schumann 627

Security Technologies in Mobile NetworkingJonny Karlsson, Goran Pulkkis KajGiahn &

Robei ttno Her mansson 667

Palm OS and Programming for Mobile Commerce

Wen-Chen f/u Lam Fit Weihongflu & Chung-Wei Lee 780

Dimensions ofAutotclic Personality in the Context of Mobile

Information and Entertainment Services

Felix B Tan AJackyP C Chou 949

Pervasive Computing The Cause for Including Mobile Application

Development in Undergraduate IS Curriculum

KathiynA Maiold 1008

Municipal Broadband Case Study San Francisco's CommunityWireless Broadband Initiative

Heathei E Hudson 1141

Business and Technological Perspectives About Mobile Commerce

Rosaiilo Sanchez-Moicdio 1392

Dynamic Security Scheme for MANET

A Sha/m Naigunam, & M P Sebastian 1489

Multimedia Infoimation ManagementPseudo Random Numbers Based Methods for Customized and

Secure Image Steganography

SanjeevManehanda, MayankDave &S B Singh 1608

Pot tal Technologies and ApplicationsPortals as a Multidisciplinary Field

Natalie Pang, Don Schaudei, Tom Denison, Gi aemeJohanson

& Sanxing Cao 358

State Portals Empowering E-Governmcnt via Software EnginecimgPaul M Chalekian 362

Rescaiching the Portal

Arthur latnall, & BillDavey 365

The Influence of Culture on Enterprise Portal Design in a Global

Environment

Xutzhen Feng, MichelL Ehienhaid.JeffN Ilicks et

Yibin Hon 403

A Web Poilal for Early Warning and Risk ManagementWalter Fillister, Thomas Wilbois, Fernando Chaves, &

Roland Obi echt 497Internet Adoption Decisions m Small Businesses The Impacts ofa

Local Web Portal

Heathei Fulford, & Leomdas Anastasakis 746

Identity Management for Educational Portals

TomS Chan 1188

A Pcisonal Portal for Individual Resource Control SystemYih-Jiun Lee, & Kai-Wen Lien 1192

Education Portal StrategyHem ik Hanke, &A1/Neumann 1577

Project Management and IT

Reinventing Gantt's Chart

Daniel Bi anclon 206

Generating Software Requirements Specification (ILEE-Std 830-1998)Document with Use Cases

James L Goldman Geoige Abiaham, & Il-Yeol Song 552

Improving Project Management Through Collaboration-Aware Risk

Management Practices

Mqjgan Mohtashami, Vassilka Knova, Thomas Marlowe &

Fadi P Deek 756

Project Scheduling Under UncertaintyTin un Bhaskai & Manabendi a Nalh Pal 819

Knowledge Support for Software ProjectsBirindei Sandhawaha & Danen Daleher 936

Towards an Integrated framework ofProject Performance

Coilane Barclay 1244

Recognizing Constraints on Project Success

Theresa A Stembaeh & Linda V Knight 1252

Component Based IT Software Project Management A New

Paradigm Shift

Ravi Agai w al 1269

Organizational Project Management Maturity Model (OPM3): ACase StudySanjay Desai, Jakov Crnkovic, & Peter Ross 1305

Project Portfolio Management: An Analysis in the Brazilian MarketLeandw Alves Patah, & Marly Monleiro de Can'alho 1369

Radio Frequency Identification

The Likelihoodof RFID (Radio Frequency Identification) TechnologyInitiation: The Exploratory Examination

Chulmo Koo, Sangchul Lee, Dale Shao, Chang E. Koh, &

GeunsikJo 184An Optimized Service Oriented Middleware Design for RFID

Enabled Solution

Prasenjit Bhadra 578Potential Consumer Responses to RFID Product Item Tagging and

Emergent Privacy Issues

RebeccaAngeles 839

Applying RFID to Patient Care: Challenges and OpportunitiesAndrea Cangialosi, Joseph Monaly, & Samuel C, Yang 1051

Diffusion ofRFID in Organizations: A Perspective Based on Risk

Perception

Sanjay Gael, & Jakov Crnkovic 1308

RFID Adoption: Issues and ChallengesEric W. T. Ngai, & Angappa Gunasekaran 1520

Semantic Web

Incorporating Personal Infomiation into RDF

Sabah S. Al-Fedaghi 119Web Science: Conceptualization of the Semantic Web

JinyoulLee, Surinder Kahai, Yong-Jin Kim, Bonn-oh Kim, &Paitin Katerattanakal 593

Semantic Web Services Approaches: A Comparative AnalysisUmesha Sridharamurthy, &Anubhav Pradhan 1459

A Formal Approach to Semantic Mediation in SOA: Specification andProof

Patricio de Alencar Silva, Claudia M. F. A. Ribeiro, Ulrich Schiel,& Jose" Eustdquio Rangel de Queiroz 1533

Social Responsibility in the Information AgeCorporate Social Responsibility in the Dynamic Information Age of

Inter-Systems ConnectivityAn'indAshta 420

Assessing Web Designers' Perception of Web AccessibilityLaura Cook, & Jack Cook 561

Relational Ethics, Global Business, and Infomiation and

Communications Technology; Interconnections ExploredAndrew Creed, Ambika Zutshi, & Jane Ross 724

The Gender Pay Gap in the ICT Industry

Angela Tattersall, Claire Keogh, & Helen Richardson 742Rural Internet Centre (RIC) as a Mean for Bridging the Digital Gap in

Rural Communities; Assessment of Current Situations

Zahurin Mat Aji, Huda Ibrahim, Nor Iadah Yusop,

Rafidah Abd Razak, & Wan Rozaini Sheik Osman 1167

Surviving Domestic Violence: Seeking Support in Cyber-SpaceLynn Westbrook 1294

The Contagion of Corporate Social Responsibility in Networks:

From aTechnical Competition to a Social CompetitionValerie Paone, & Yongren Shi 1316

MIS Recruitment and Retention Factors: Some PreliminaryCross-Cullural Comparisons

Rodney Turner 1581

Software Engineering Methods

Evaluating Complexities in Software Configuration ManagementFrank Tsui, & Orlando Karam 27

Agile Approaches to Software Maintenance: An Exploratory Studyof Practitioner Views

Warren Reyes, Ross Smith, & Bardo Fraunholz 265

Why Do Software Applications Fail and What Can Software

Engineers Do About It? A Case StudyPeter Kueng, & Heinrich Krause 319

Integrating Formal Methods with Reuse TechniquesLaura Felice, Carmen Leonard!, & Ma. Virginia Maiico 785

Call-Graph Based Program Analysis with .Net

WalterPrins, & Paul Darbyshire 794An Approach for Rapid Creation of a Virtual Software Development

Team

Damjan Vavpotic, & Marjan Krisper 1247The Use of the IDEF-0 to Model the Process in a Software Factory

JoseAuguslo Fabri, Andre Luiz Presende Trindade,Luiz Ricardo Begosso, & Marcelo S. de Paula Pessoa 1354

Criteria to Assess the Adaptability of Software EngineeringApproaches

Katja Andresen, & Norbert Gronau 1460A Comprehensive Ontology-Driven Software Development

Architecture: An Approach to Developing Romantic

Software Products

Nehemiah Mavetera 1469

Connecting Requirements and Object-Oriented ModelingHermann Kaindl 1632

Software Process Improvement

Implementing Process Improvement in Nine Software Organizations:A Case StudyMarceloJenkins

,314

Process Asset Library in Software Process Support Technology:A Review of the Literature

Leonardo Bermon, Antonio Arnesciia, Javier Garcia Guzman,& Paloma Martinez 1022

ProPAM: SPI Based on Process and Project AlignmentPaula Ventura Martins, & Alberto Rodrigues da Silva ...1057

Utilizing Project Management Principles for Successful Six SigmaProject Execution

Sugar S. Kulkarni, Lori O'Malley, RamR. Bishu, &

XuedongDing 1067Meta-Procoss Used for Production Process Modeling ofa Software

Factory: The Unitcch Case

JoseAuguslo Fabri, Alba Couto Falcao Scheible,Paulo MarceloLessaMoreira, Andre Luiz Presende Trindade,Luiz Ricardo Begosso, Ana PaulaBraun, &

Marcelo S. de Paula Pessoa,

1351

Strategic IT ManagementDiagnosing the Context of Inter-Organizational Systems by Mapping

Key-PlayersAlbert Boonstra 5

The Relationship Between IS Strategic Planning and EnterpriseArchitectural Practice: A Study in NZ EnterprisesDavid Wilton 334

Firm-Level Determinants of Business Process Outsourcing DecisionsMarkus Frilsch, & Kim Wiillenweber 393

Business Oriented Development of the IT Landscape: Architecture

Design on a Largo Scale

Michael Roldaff. 884

Foreseeing Emerging Technologies: Towards a Scoreshect-Bascd

MethodologyV. P. Kochikar, & Shiv Mahajan 1221

Assessing IT Strategy with the STEP Model

rheophilusB.A.Adch 1280

Disruptive Innovation: Leadership and Organizational Dimensions

Gerry Gingrich, & Robert D. Chi/ds 1625

Telecommunications and Networking TechnologiesA Multi-Agent System for the Remote Control of Data Servers

Jose Henrique T. C. Sbrocco, Ricardo Luis- Freitas, &

GilbertoS. de Nakamiti 36

Pricing Pervasive Services Using Policy-Based Mechanisms

JanoA Gutienez, Jose Luis Melus, Javiei Rubio &

Joan Senat 1240

Conceptualization of a SecureAgent Based Network ManagementSystem

O B Ajayi 1314

The Disconnected Customer An Exploratory Study Toward a

Model of Call Center Effectiveness

Anthony FrancisRodt & Robert Joseph Skovn a 1321

Missed Call UseAcross Cultures

Ishi aga Khallab & Steve Love 1383

Understanding Gender Differences in the Use of Instant Messaging

Wenhong Luo Hao Lou & Dahui Li 1439

Broadband Technology Services A Survey of New Zealand ISPs

Nwul I Saikar & Elaine Wong 1454

Text Database and Document Management

Round-Tripping Biblical Hebrew Linguisitic Data

JanH Kweze 1010

Unified Modeling Language and Unified Process

What Practitioners Arc SayingAbout the Unified Modeling Language

Brian Dobwg &Jefji ey Pai sons 123

Guidelines for Developing Quality Use Case DescriptionsYunan Chen, & Il-Yeol Song 564

Why Analysts Draw The Effect ofDiagrams Supporting UML Use

Cases

Andrew Gemmo & Drew Parker 980

Facilitating Enterprise Information System Engineering Through a

UML2 0 Profile A Case Study

M Nikolaidou N Alexopoulou A Tsadimas A Dais &

D Anagnostopoulos 984

Universities and Online Education

Blended Learning in the Bachelor ofEconomics and Business

Administration for Large Scale Courses Qualitative and

Lconomic Effects

Axel C Schwickeit & Bernhard Osthetmer 153

Peak Oil to Peak People Education - A Resource in the Knowledge

SocietyLalita Rajasmgham 306

Comparing Student Teachers' Preferences and Perceptions on

E-LcarningEugenia M W Ng 463

The Use ofOnline Discussions to Enhance Faco-lo-Facc Block

Mode Teaching

JanetteAgg 470

The Role ol Power Distance in Determining the Effectiveness of

Educational TechnologyElizabeth Koh & John Lim 511

Recognition of factors Affecting Students Trust in Virtual

Universities Using Delphi Method

MohammadAh Sarlak 749

Teaching Online Using Moodle for a Blended Course

Yukiko Inoue 807

The Rationale and Recipe for a Web-Based Accounting SubjectPetei Demediuk 1175

Blending Technology with Inquiry-Based Pedagogy Implications for

Learning and Teaching in Online Environments Designed for

Giaduate Level Teacher-Education Courses

Caiol Kahan Kennedy & Mam ecu Hinkley 1180

Deakm University and Online Education Zulshi, Ambika

AndiewCiced 1182

Reasons for Nou Completion ol Online Computer Software Course

A Pielmilitary Study

Linda Lvnam & Ian Lynam 1185

Incubation Strategies tor Spinning-Off New Technology Ventures in

Catalonia The Case ofthe University ot Girona

Chnstian Seiarols iTanes DavidUrbano Yam v Vadlanl &

Andrea Btkfalvi 1207

How Docs a Hybrid Device of Training Reinforce the Extrinsic

Motivation ofLearning Adults''

Jean-Piene Noblet 1237

A Dynamic Capabilities Theory Assessment of E-Lcarning in Jamaica

Chitsttne Charlton-Lamg d. Gerald Grant 1286

E Learning and an Implementation in Yildiz Technical University

Esm Li ternsu Berktn, Esm Can Mutlu & Yonca Gurol 1411

Virtual Organizations and Society

Scenarios for Mobile Virtual Communities of Students

C hiisto El Morr & Jalal Kawash 660

Fvaluation ofWeb Services Resource Framework for Virtual

Organization

Asi/Akiam & Rob Allan 963

Organization ofGrid Resources in Communities

Asi/Akiam & Rob Allan 1172

Virtual Organizational Learning in Open Souice Software

Development ProjectsYoiisA Ait, Dai i-ell Caipenter Xiaogcmg Chen &

JanG Clark 1196

The Role ofCybercafo in Bridging the Digital Divide

MuhaminedA Badamas 1549

The Challenge ofCreating Virtual Communities

Matthew Tickle Roula Miehaelides & Dennis Kehoe 1553

Web Technologies and Applications

Developing Buddy Towards Greater Dependability and Maintainability

in Meta-Search

Ncnesh Kumar Agarwal Danny C C Poo &

Dornimek M T Leo 458

Pull and Push Business Functions in an Experimental Text Processing

System

Bogdan D Czejdo L Hanison Hassell, & Baibaia Wojeik 762

The Experiential Marketing on BlogsWen-Kuo Chen Yu-Chien Lin, Ying-Chen l\eng Yu-Jvtin Chen

Hsin-Hung Hung, Yueh-Hsun Wu, Yen-Lin Chen, Chia-Hu Yo,

& Seng-Cho Chou 769

Creating Flexible and Reusable Learning Resources

Eugenia M W Ng 1087

International Research on Web Accessibility lor Persons with

Disabilities

Teny Thompson Sheiyl Burgstahlei, Elizabeth Mooie

Jon Gunderson, & Nicholas Uoyt 1341

Doctoi al Symposiums

Taiget Population and Behavior Change Ilypertextual Discourse

Analysts of Prevention Information on HIV/AIDS Websites

JmgChong 1634

Virtual Piojcct Risk vs Traditional Project Risk in Software ProjectsApr dH Reed 1636

How arc the Impacts ofEnd-User Application Development Managed''A Case Study ofEnd-Users and Their ManagersSandia Barker 1638

"

Some People Achieve Greatness"

A Study Con elating Lai lyVocational Behaviour with Ultimate Vocational Achievement

Tony Riehaidson

1640

Requirements Engineering Framework for Inlormation UtilityInfrastructure for Rural c-Hcalthcarc Service ProvisioningO O Olugbaia S O Ojo & M O Adigun 1644

Community Based Porlormance Management in Local Government

Peter Demediuk 1647

Collaboration Models or What Does It Take for Collaboration to

Become a Common Asset'

Baibaiahliigge 1650

WorkshopThe Human Side ofIT

Bai bai a Trautlem 1468