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Ethics Risk Mgt Ethics Strategies

Workplace Ethics

International Operations Corporate Social Rersponsibility

Crisis Mgt

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Risk Focus/Categories

Areas of Impact Reputation

Assets, Revenue, Cost

Performance

Stakeholders

Source of Risk Environmental

Strategic

Operational

InformationalFinancial

Specific hazard Lawsuit

Fire

Theft

Earthquake/disaster

Degree of control Little, some, great

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Phase 1Develop aranked of

stakeholdersinterest

Phase 2Compare activitiesto expectations to

identify ethic risks& opportunities

Phase 3Report by:

Stakeholder group

Product or service

Corporate objectivesHypernorm values

Reputation driver

identify confirmation

Rank :urgency,

power,

legitimacy

Dynamic

analysis

Performance: inputs,

outputs, quality, virtues

Hypernorm : honesty, fairness,

compassion, integrity, predictability,

responsibility

Reputation driver : trustworthiness,

credibility, reliability, responsibility

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Type 4 :Mixed Blessing

Strategy :Collaborative

Type 1 :Supportive

Strategy :Involve

Type 2 :Marginal

Strategy :Monitor

Type 3 :Non Supportive

Strategy :Defend

High

Low

LowHigh

Stakeholders potential for threat

Stakeholderspotential forcooperation

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1. Privacy and dignity of person1. Boundaries of personal rights,

employers rights, public rights

2. Proper prosedure : notification &consent

3. Harrasment, sexual and otherwise

2. Fair treatment1. Discrimination : age, race, sex,

employement, pay

2. Fair policies

3. Is equal treatment fair?

3. Healthy and safe workenvironment

1. Expectations : reasonability, right toknow, stress, family life, productivity

2. Quality of life concerns : smooking,health

3. Family friendly workplace

4. Ability to exercise conscience1. Blind loyalty

2. Whistle blowing

5. Trust1.

Operations : downsizing,contingent workforce

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Prevention and warning : Code of conduct : identify values, adopt, emphasize and make effective Identify potential ethics problems and warning indicators, pre-plan

responses, as part of on going enterprise risk mgt and contingency

planning program Ethical red flags or warning indicators Encourage by publizing good examples

Analitical Approach :

Apply a stakeholder-analysis framework External ethics consultant Checklist or specific time to consider : ethics issues, alternatives and

opportunities

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Decision itself : Ethics/companys value : integrate into the decision making :

Consider how the crisis or its impact can be influenced ethically timing,cost, mitigation

Specific consideration of how to improve the organizations reputationdrivers incl. : trustworthiness, responsibility, reliability, and credibility

Specific ethical communications objectives

Assign ethics watch-dog responsibility

Use a checklist or template with specific ethics objectives

Apply moral imagination Communication on ethical intent to :

Media, employees, customers, government, public and other stakeholders

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Thank you