Managerial Communication Session 26 27 Interviewing

7/31/2019 Managerial Communication Session 26 27 Interviewing

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Welcome to

Managerial Communications

hk

Presenter: Prof. Rajsee Joshi

N.R. Institute of Business Management

GLS Institute of Computer Technology - MBA


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Topics Covered

Types of Interviews

Interview Dos

Interview Donts

Basic Interview Questions

Behavior-based questions Difficult Questions with Intelligent Answers

Dressing Basics for Men & Women

What to do after the Interview


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Screening Interview : By someone in HR, face-to-

face or telephone, qualification requirements Group Interview : Separate leaders from followers,

team playing skills

Panel Interview : Interview by several people

Stress interview : Handling adversity, simulated

stress Structured Interview: Pre-decided questions

Exit Interview

Types of Interview


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Tips for Successful Interview


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In the beginning. . . The JobSearch

Read the duties and the knowledge, skills and abilities

required for each position CAREFULLY beforeapplying.

Assess the value of what you have to offer to eachposition and the organization.

How does your experience apply to what is requiredfor the job? Think deeply about yourself


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Become familiar with the organization so you can

demonstrate how and why you will be an effectiveemployee.

Be realistic! Know your qualifications and limitations.Wanting a job does not necessarily mean youre

qualified for it. A job that pays well for duties you dont like will not

be rewarding in the long run.

In the beginning. . . The JobSearch


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Thorough preparation

Dressing sense and Appearance Establishing Rapport

Body Language

Answer questions confidently

Be prepared to ask the interviewer a few questionstowards the end of the interview

Success Factors
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Communication Tools


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Resume Writing

Resumes should be brief and to the point

Must be Error Free

Make sure all information is accurate and captureswhat you have done in each job.

Document your qualifications. Never assumeanything.


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Interview Dos

Dress appropriately for the industry

Arrive 10 minutes early. Know the exact time andlocation of your interview; know how long it takes toget there, park, and find a restroom to freshen up.

Offer a firm handshake, make eye contact, and havefriendly expression when you are greeted by theinterviewer.

Listen, to be sure you understand your interviewers

name and the correct pronunciation.


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Even when your interviewer gives you a first and last

name, address your interviewer by Mr. or Ms. and thelast name, until invited to do otherwise.

Maintain good eye contact during the interview.

Sit still in your seat; avoid fidgeting and slouching.

Respond to questions and back up your statementsabout yourself with specific examples wheneverpossible.

Ask for clarification if you dont understand a question;

and be thorough in your responses while being

Interview Dos


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Use good grammar and good diction. Say yes,

not yeah. Dont fill pauses with um, uh or ah.Dont punctuate sentences with you know, like,

see or okay.

Treat the interview seriously and show interest inthe employer and the opportunity presented andrespond to questions in a positive manner.

Watch the tone of your voice.

Make sure you understand the employers next step

in the hiring process; know when and from whomyou should expect to hear next.

Interview Dos


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Interview Donts

Dont make excuses. Take responsibility for your

decisions and your actions. Dont make negative comments about previous

employers or supervisors (or others).

Dont treat the interview casually, as if you are just

shopping around or doing the interview for practice.This is insulting to the interviewer and theorganization.


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Dont give the impression you are only interested

in salary. Dont act as though you would take any job or are

desperate for employment.

Dont chew gum or smell like smoke.

Dont take cell phone calls during an interview. Ifyou carry a cell phone, turn it off during theinterview.

Interview Donts


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What about AnsweringQuestions?Your points must be CLEAR, RELEVANT AND

ADEQUATE: To enable the interviewer to understand what you are

trying to say; to determine your strengths for thatparticular job

Dont describe how you WOULD behave. Describehow you DID behave.

If you later decided you should have behaveddifferently, explain this.

The interviewer will see that you learned something


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Factual questions To obtain objective data about

the applicant Tell me about questions Get past experience of

the applicant

Feeling questions Get subjective data of the other

partys values and beliefs. Behavioural questions To forecast your behaviour

in given situations

Types of Questions


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Basic Interview Questions Tell me something about yourself

What are your greatest strengths? What are your greatest weaknesses?

Tell me something you did or failed to do that you arashamed of.

Why should I hire you? Where do you see yourself 5 years from now?

Why do you want to work at our company?

What books have you read lately?

Can you work under pressure?


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Tell me something aboutyourself

You need to have a short statement prepared in your

mind Be careful that it does not sound rehearsed

Limit it to qualifications & work related unlessinstructed otherwise

Talk about things you have done and jobs you haveheld that relate to the position you are interviewing for

Start with the current and work up to the farthest.


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What are your greateststrengths?

Your impression should not be arrogant at the

same time do not be too humble Mentally list down your greatest strengths

Also have corresponding examples

Memorize them should be able to talk about

them at 3 in the night A few good examples: ability to prioritize, ability to

work under pressure, problem solving skills,leadership skills, positive attitude, professionalexpertise


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What are your greatestweaknesses? This is an eliminator

Will get an A grade for Honesty but an F grade forthe interview

Disguise a strength as a weakness

Think about the example too

Eg. Being perfectionist


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Something you did-failed to doAre ashamed of it.

Do not take out your guilt

Do not express regret regarding a family or professionalproblem

You can say that you never have any regrets

Its just important to never repeat the same mistake agai

The best way to avoid regrets is to avoid causing them


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Why should I hire you? You are lucky if he asks you this question

Explicitly or implicitly he will require the answer to thisquestion

FILL in his NEED

Every NEED which is FILLED , you score a point


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Where do you see yourself 5years from now?Objective of the question is.

- Whether you would stay back for long?- Wants to gauge your level of ambition.

Assure your employer that you are looking forward toa long term relationship.

As for the future, I believe that if I work with sincerityand excellence, the future would take care of itself.

Am confident that .


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Why do you want to work at ourcompany?

The question intends to test whether you have done

your home work about the firm This is a full toss (if you are prepared), need to hit aSIX.

Sources for researching are Annual reports,corporate news, articles, web sites, etc.

What should you try and find out?

- The management

- The product/service

- The Industry (leader, total market, global scenario)- The ob rofile


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What good books have you readlately? Never lie

At the same time, you cant afford to say None Consider it as a part of your interview preparation.

- Read a few books on management

- A few best sellers

They should be QUALITY books.


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Would you lie for the company?

The interviewer wants you to choose between

INTEGRITY and LOYALTY Avoid choosing between them

If pressed too much always choose INTEGRITY


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Can you work under pressure?

The obvious answer is YES

But you need to convince him So give an example Its Very Important


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Be Prepared for Behavior-basedQuestions! Describe a time when you were faced with problems or

stresses at work that tested your coping skills. What

did you do?

Give an example of a time when you had to berelatively quick in coming to a decision.

Give me an example of an important goal you had toset and tell me about your progress in reaching thatgoal.

Give me an example of a problem you faced on thejob, and tell me how you solved it.

Tell me about a situation in the past year in which you


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Difficult Questions And

Intelligent Answers forInterviewQ. How can you drop a raw egg onto a concrete floor

without cracking it?A. Concrete floors are very hard to crack!

Q. How can you lift an elephant with one hand?

A. It is not a problem, since you will never find an

elephant with one hand.Q. What looks like half apple?

A : The other half.


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Q. Bay of Bengal is in which state?

A : LiquidQ. How many buckets of water does Pacific Ocean

contains?

A : It depends on the size of the bucket.

Q. What can you never eat for breakfast?

A : Dinner

Difficult Questions And

Intelligent Answers forInterview


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Does dressing matter?

According to surveys 55% of another persons

perception of you is based on how you look. Confused about what to wear?

Its better to be conservative

Keep it simple


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Basics for Men

A white/blue long sleeve shirt is a must

A beige/blue/black trouser is a must A black or blue blazer

A red, blue or a grey tie

Black socks with black shoes

Lighter socks for light trousers

A portfolio to carry documents

A clean shave is a must


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Basics for Women

Be conservative

A grey shirt and a black trouser A blue shirt and a beige trouser

Shoes- Flats or with moderate heels. Should matchthe color of the trouser

In traditional clothing

Consider a plain one or one with simple border.

Minimal Jewellery

Sparse make up and perfume


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What to do after the interview? Courteously thank the interviewer(s) for the

opportunity Extend a handshake and exhibit enthusiasm about

the career opportunity.

Consider following up with a thank you note or e-

mail of appreciation to the interviewer(s) to furthershow your interest.


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Thank You

Documents

Managerial Communication Session 26 27 Interviewing