Manager solution for users to better manage their data

IBM United States Software Announcement214-014, dated March 11, 2014

IBM United States Software Announcement 214-014 IBM is a registered trademark of International Business Machines Corporation 1

IBM Endpoint Manager V9.1 delivers enhanced securityand operations management capabilities, updatedIBM License Metric Tool V9.0, and a new IBM EndpointManager solution for users to better manage their datacentersTable of contents

1 Overview 7 Publications 3 Key prerequisites 7 Technical information 3 Planned availability date 12 Ordering information 3 Description 15 Terms and conditions 6 Product positioning 20 Prices 6 Program number 20 Order now

At a glance

IBM® Endpoint Manager V9.1 and IBM Endpoint Manager for Datacenters V9.1automate day-to-day operational tasks and help enforce security and compliancestandards to maximize productivity and reduce downtime by:

• Providing heterogeneous support for servers, workstations, laptops and mobiledevices.

• Streamlining provisioning of new servers and desktops by automatically layeringpredefined software and configuration policies based on triggers such as groupmembership.

• Continuous remediation of configuration issues according to desired state definedpolicies.

• Enabling computer discovery and reporting on hardware asset configurations forenhanced asset management control.

• Identifying deployed software products and components, and reporting on theirusage to enable software asset management control processes.

All of this is provided through a single, lightweight, and extensible solution.

For ordering, contact your IBM representative, an IBM Business Partner, or IBMAmericas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

IBM Endpoint Manager V9.1 and IBM Endpoint Manager for Datacenters V9.1, builton BigFix® technology, deliver advanced endpoint management both inside andoutside of the data center. All of this is provided through a single, lightweight, andextensible solution.

IBM Endpoint Manager V9.1 adds new core capabilities and extends its platformcoverage to include:

• Native encryption capabilities for server to client communication and additionalsecurity configuration options for managing Internet connected computers andmobile devices.


• IBM License Metric Tool entitlement.

IBM Endpoint Manager for Datacenters V9.1 is specifically targeted at solvingthe most common server management needs and leverages new capabilities andplatform coverage for the included modules:

• IBM Endpoint Manager for Lifecycle Management

• IBM Endpoint Manager for Security and Compliance

• IBM Endpoint Manager for Server Automation

IBM Endpoint Manager for Datacenters addresses key server management needsfor:

• Server build and configuration management

– Helps eliminate silos of management, streamlines operations, and ensures thatall endpoints (cloud and noncloud) are managed according to corporate bestpractices

• Continuous security configuration compliance

– Reduces risk, improves productivity, lowers costs, and increases compliancewith an integrated solution

IBM Endpoint Manager for Lifecycle Management:

• Software distribution capability now includes a self-service web portal whereusers can request software on demand from a list of administrator approvedapplications.

• Integrated bare metal deployment and reimage capabilities provide additionalMicrosoftTM WindowsTM operating system support and improved integration withthe Microsoft Deployment Toolkit to simplify the process of deploying images.

• Remote control capability adds agent-less support to better serve on-demandremote control sessions with subsidiaries, external companies, or computers,which are not permitted to deploy agent software component.

IBM Endpoint Manager for Security and Compliance:

• Security configuration checklists are updated to align with the most up-to-dateCenter for Internet Security (CIS) and Defense Information Systems Agency(DISA) security benchmarks.

IBM Endpoint Manager for Patch Management:

• Adds integration with the native patch management tools provided with thesupported operating systems in order to simplify the patch management processand optimize management of patch repositories.

• Expands Microsoft Windows patch coverage to include nonsecurity patch contentfor critical updates and service packs for Microsoft Office.

IBM Endpoint Manager for Software Use Analysis:

• Adds support for IBM Virtual Capacity Licensing (IBM sub-capacity), and providescapabilities now available in the IBM License Metric Tool and IBM Tivoli® AssetDiscovery for Distributed products.

IBM Endpoint Manager for Core Protection:

• Adds support for Mac OS X to protect Apple Macintosh computers from securityrisks by scanning files and performing a specific action on each security riskdetected.

IBM Endpoint Manager for Server Automation:

• Adds flexibility for the inclusion of baselines in an automation plan.

• Provides additional hypervisor operations.


• Delivers enhanced automation plan scheduling.

• Enables the use of dynamic groups.

• Supports encryption for enterprise level security.

IBM License Metric Tool:

• A new version leverages the IBM Endpoint Manager technology and componentsfor gathering data and reporting.

Refer to Software Announcement 213-080, dated March 05, 2013.

Key prerequisites

For details, refer to the Hardware and software requirements section.

Planned availability date

• March 14, 2014: Electronic media general availability

• April 4, 2014: Physical general delivery

Note: For IBM Endpoint Manager for Datacenters (5725-Q67) availability iselectronic only.

Description

IBM Endpoint Manager V9.1 provides native encryption capabilities to enable evenmore simple setup of secure data transfers and password management policies.Data is encrypted per targeted endpoint and is stored in encrypted form in thedatabase, ensuring only the intended party is able to decrypt the information.

In order to further protect and trust data being transferred and stored within itscomponents IBM Endpoint Manager now implements Secure Hash Algorithm (SHA)referenced as SHA-2. SHA-2 is a set of cryptographic hash functions (SHA-224,SHA-256, SHA-384, SHA-512) designed by the U.S. National Security Agency (NSA)and published in 2001 by the National Institute of Standards and Technology (NIST)as a U.S. Federal Information Processing Standard (FIPS).

Other major enhancements in IBM Endpoint Manager V9.1 products

IBM Endpoint Manager for Lifecycle Management

IBM Endpoint Manager for Lifecycle Management delivers comprehensive andpowerful solutions for IT operations. The product adds the following majorcapabilities.

Software Distribution enhancements include:

• A new web-based software portal, known as the Software Distribution SelfService Portal, that allows end users to self-provision software by selecting froma list of administrator approved applications.

• New wizard to set up and configure the Software Distribution Self Service Portaland new dashboard interface to manage Software Distribution Self Service Portalregistration.

• The Software Distribution Self Service Portal allows administrators to maintainand update application lists quickly and easily manage an approved list of endusers that can use the Self Service Portal for self provisioning and for enforcingpolicies around required applications.

http://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=an&subtype=ca&appname=gpateam&supplier=897&letternum=ENUS213-080


Operating system deployment improvements include:

• Expanded coverage of Microsoft bare metal and reimaging support for MicrosoftWindows 8 and Windows Server classes (2003, 2008, 2008 R2, 2012), andsimplified integration and exploitation of Microsoft Deployment Toolkit 2012Update 1

• An ability to upload multiple Microsoft Development Toolkit bundles andspecify which to use during capture and deployment, and more flexibility foradministrators to be able to support multiple partitions when capturing, editing,and deploying an image. Also supports Unified Extensible Firmware Interface(UEFI) for capture, reimage, and bare metal deployments.

• The ability to manage driver bindings at a global level prior to deployment andimproved driver binding via the activity dashboard for a simplified centralizeddriver management.

Remote control improvements include:

• On demand capability to take remote control sessions that do not have an agentinstalled is now included. This enables help desk functions to provide support tosubsidiaries, external companies, and users where deployment of agent softwarecomponents is not permitted, or where an agent deployment is not justifiedregardless of connection type.

• All capabilities in agent mode that are fully supported in agent-less mode. Also,users requesting remote control assistance can be directed to an on demand webpage portal that can be customized to the organization's needs.

IBM Endpoint Manager for Security and Compliance improvements

IBM Endpoint Manager for Security and Compliance helps ensure endpoint securityacross the organization and expands the coverage to include the latest CIS andDISA security benchmarks.

IBM Endpoint Manager for Patch Management improvements

• Provides enhanced integration with the available native patch managementtools that comes with the provided and supported operating system to simplifythe patch management operations and the patch management repositoryadministration:

– Dashboards are provided for configuring:

-- The Network Installation Manager (NIM) for AIX®.

-- Solaris 10 Live Upgrade support.

-- Integration support with Yellowdog Updater, Modified (YUM) open-sourcecommand-line package-management utility for Red Hat Enterprise LinuxTM

(RHEL).-- Integration support with SUSE native tools.

– Expands Microsoft Windows operating system and Microsoft Office patchmanagement content to include support for critical nonsecurity patches.

– Expands Mac OS X patch management content with Mac OS X 10.9 securityupdates and Microsoft Office, Skype, Mozilla Firefox, and Google Chromeupdates for Mac OS X.

– Facilitates patch management operations with enhanced dashboards andwizards for deployment and baseline referenced configurations.

IBM Endpoint Manager for Software Use Analysis enhancements

IBM Endpoint Manager for Software Use Analysis provides software asset discoveryand reporting across heterogeneous operating systems to help optimize softwarespending, help more effectively manage software compliance with respect to vendoraudits, and help comply with country and market regulations.

The IBM Endpoint Manager for Software Use Analysis suite adds the followingproduct capabilities:


• IBM License Metric Tool capabilities to support IBM Virtual Capacity Licensing(sub-capacity) to report software usage metering on Processor Value Unit (PVU)and Resource Value Unit (RVU) and can now be used instead of IBM Tivoli AssetDiscovery for Distributed product.

• New dashboards and more advanced graphics for software usage reports on PVUand RVU license metering allow visual representation of usage trends and be ableto analyze potential optimizations.

• The Software Use Analysis aggregation and reporting server can also run onRHEL and use an IBM DB2® database for storing data and is the only supportedconfiguration at this time for the IBM Virtual Capacity Licensing.

• Increased flexibility to define custom administration and operational rolesto protect data and provide the qualified access rights according to theorganization's needs.

• Increased effectiveness in reporting and data navigation capabilities allowingimproved software vendor aggregation and easlier identification of unauthorizedsoftware usage or unlicensed software deployments.

IBM Endpoint Manager for Core Protection adds the following new capabilities:

Support for Mac OS X to help protect Mac computers from security risks though:

• Improved scan performance and functionality.

– An on-demand scan cache improves the scanning performance and reducesscan time by skipping previously scanned, threat-free files.

– More easily configure scan exclusion folders through the use of wildcards.

– A new capability to allow you to stop, and set the maximum scan time for,scheduled scans by scanning files and performing a specific action on eachsecurity risk detected.

• Smart protection for web reputation

– Agents send web reputation queries to smart protection sources to determinethe safety of websites. There, the agents can utilize the smart protectionsource list configured for Core Protection Management agents to determinewhich smart protection sources to send queries.

• Mac agent system tray icon

– With IBM Endpoint Manager V9.1, administrators can allow the agent to displaythe system tray icon and allow users to view logs and run scans.

IBM Endpoint Manager for Server Automation enhancements:

• A new continue on fail option controls the flow of the organization's automationplans if steps in those plans fail.

• More flexible dynamic grouping to target actions and automation plans.Computer group membership is determined at the point at which the step isprocessed, not at the time which the organization creates the automation plan ortakes action to run the plan.

• Providing easier management for automation plans. When adding stepsto automation plans, the client can save default parameters for nonsimpleparameters. For example, the organization can save default parameters fornonsimple parameters. For example, the organization can save virtualization andmiddleware parameters as defaults when creating the automation plan.

• A new Representational State Transfer (REST) Application Programming Interface(API) allows execution and monitoring of automation plans.

IBM License Metric Tool

If the organization is entitled to use IBM License Metric Tool, it can be downloadedfrom IBM Passport Advantage®. The new updated tool utilizes IBM EndpointManager V9.1 platform components and provides reports for products that are underthe IBM Passport Advantage virtualization capacity (sub-capacity) licensing.


IBM License Metric Tool capabilities for IBM software are also available withinany IBM Endpoint Manager product with a new content site named IBM LicenseReporting . This site is located in a folder within the IBM Endpoint Manager console.

Product positioning

IBM Endpoint Manager V9.1 provides consolidated security and operationsmanagement, simplifying and streamlining endpoint management, while increasingaccuracy and productivity.

IBM Endpoint Manager V9.1 drives cost savings for software licensing andcompliance with sophisticated detection capabilities across Microsoft Windows andUNIXTM platforms.

With the rise in corporate and bring your own device smartphones and tabletdevices, IBM Endpoint Manager V9.1 delivers comprehensive mobile devicemanagement solutions to address both business and technical controls to ensuredata security and compliance.

IBM Endpoint Manager V9.1 extends visibility and control to data center serversand the cloud by improving security through patching offline virtual machinesand reducing total cost of ownership (TCO) and downtime with automated serverprovisioning and configuration tasks.

Reference information

Refer to:

• Software Announcement 213-080, dated March 05, 2013.

• Software Announcement 213-469, dated October 01, 2013.

Program number

Program Programnumber VRM name

5725-C43 9.1 IBM Endpoint Manager for Lifecycle Management5725-C44 9.1 IBM Endpoint Manager for Security and Compliance5725-C45 9.1 IBM Endpoint Manager for Patch Management5725-C46 9.1 IBM Endpoint Manager for Power® Management5725-F57 9.1 IBM Endpoint Manager for Software Use Analysis5725-D25 9.1 IBM Endpoint Manager for Core Protection5725-H27 9.1 IBM Endpoint Manager for Server Automation5725-F99 9.1 IBM Endpoint Manager for Mobile Devices5725-Q67 9.1 IBM Endpoint Manager for Datacenters5724-T40 9.0 IBM License Metric Tool

Education support

Comprehensive education for IBM Tivoli products is offered through WorldwideTivoli Education Delivery Services. A wide range of training options are available,including classes led by instructors, learning on demand, on-site training, andblended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/



http://www-306.ibm.com/software/tivoli/education/


Offering Information

Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage website

http://www.ibm.com/software/passportadvantage

Publications

No publications will be shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM productpublications and marketing material with a catalog of 70,000 items. Extensivesearch facilities are provided. Payment options for orders are via credit card (inthe U.S.) or customer number for 20 countries. A large number of publicationsare available online in various file formats, and they can all be downloaded by allcountries, free of charge.

Technical information

Specified operating environment

Hardware and software requirements

IBM Endpoint Manager supports running the Endpoint Manager server on:

• Microsoft Windows server operating systems, specifically Microsoft WindowsServer 2003, Microsoft Windows Server 2008, and Microsoft Windows Server2012, with the following supported database versions: Microsoft SQL Server2005, SQL Server 2008, SQL Server 2012.

• Linux server operating system, specifically Red Hat Enterprise Linux (RHEL)Server 6, Update 3, and includes the supported database version: IBM DB2Workgroup Server Edition 10.5, with support for IBM DB2 10.1 and 10.5.

IBM Endpoint Manager V9.1 introduces additional support for:

• Client platforms: Debian 7, Microsoft Windows 8.1, Microsoft Windows 2012 R2,and Mac OS X 10.9

IBM Endpoint Manager V9.1 includes client platform support based on individualapplications for the following operating systems:

• AIX : IBM AIX V6.1, IBM AIX V7.1

• HP: HP-UX 11i v1, HP-UX 11i V2, HP-UX 11i v3

• Linux : RHEL 5, RHEL 6, SLES 10, SLES 11, CentOS 5,3, CentOS 6.0, Debian 6,Debian 7, Ubuntu 10.04, Ubuntu 12.04

• Apple operating systems: Mac OS X 10.6.1, Mac OS X 10.6.2, Mac OS X 10.6.3,Mac OS X 10.7, Mac OS X 10.9

• Mobil operating systems (IBM Endpoint Manager for Mobile Devices): Andriod2.2, 2.3, 3.0, 3.1, 3.2, 4.0, 4.1; Apple iOS 4, 4.1, 4.2, 4.3, 5, 5.1, 6, 6.1;Microsoft Windows RT 8.1, Microsoft Windows Phone 7, 7.5, 7.8, 8

• Solaris: Solaris 9, Solaris 10, Solaris 11

http://www.ibm.com/common/ssi


http://www.ibm.com/shop/publications/order


• MIcrosoft Windows : Windows XP, Windows Vista, Windows 7, Windows 8,Windows Server 2003, Windows Server 2008, Windows Server 2012, WindowsServer 2012 R2

View the system requirements, including the complete list of supported platforms foreach Endpoint Manager product, at

http://www-01.ibm.com/support/docview.wss?rs=1015&uid=swg21652841

The program's specifications and specified operating environment information maybe found in documentation accompanying the program, if available, such as areadme file, or other information published by IBM, such as an announcement letter.Documentation and other program content may be supplied only in the Englishlanguage.

IBM Electronic Support

The IBM Support Portal is your gateway to technical support. This includes IBMElectronic Support tools and resources, for software and hardware, to help savetime and simplify support. The Electronic Support tools can help you find answers toquestions, download fixes, troubleshoot, automate data collection, submit and trackproblems through the Service Request online tool, and build skills. All these tools aremade available through your IBM support agreement, at no additional charge. Readabout the Electronic Support portfolio of tools

http://ibm.com/electronicsupport

Access the IBM Support Portal

http://ibm.com/support

Access the online Service Request tool

http://ibm.com/support/servicerequest

Planning information

Packaging

IBM Endpoint Management Solution V9.1 is distributed with:

• International Program License Agreement (Z125-3301)

• License Information document number:

License number Pid number License document name

L-TBRN-9CKNXZ 5725-C43 IBM Endpoint Manager for Lifecycle ManagementL-TBRN-9CKP65 5725-C43 IBM Endpoint Manager Starter Kit for Lifecycle ManagementL-TBRN-9CKNZY 5725-C44 IBM Endpoint Manager for Security and ComplianceL-TBRN-9CKP7A 5725-C44 IBM Endpoint Manager Starter Kit for Security and ComplianceL-TBRN-9CKNUC 5725-C45 IBM Endpoint Manager for Patch ManagementL-TBRN-9CKP3C 5725-C46 IBM Endpoint Manager for Power ManagementL-TBRN-9CKP8D 5725-D25 IBM Endpoint Manager for Core ProtectionL-TBRN-9CKP9J 5725-D25 IBM Endpoint Manager for Core Protection for Data Protection Add onL-TBRN-9DSRR5 5725-F99 IBM Endpoint Manager for Mobile DevicesL-TBRN-9CKP52 5725-H27 IBM Endpoint Manager for Server AutomationL-TBRN-9FZU3T 5725-Q67 IBM Endpoint Manager for DatacentersL-KAFZ-9E2SBR 5725-F57 IBM Endpoint Manager for Software Use Analysis

• IBM Endpoint Manager Solution V9.1 Quick Start Guide

• CD-ROMs or DVDs

http://www-01.ibm.com/support/docview.wss?rs=1015&uid=swg21652841

http://ibm.com/electronicsupport

http://ibm.com/support

http://ibm.com/support/servicerequest


IBM License Metric Tool V9.0 is distributed with:

• International Program License Agreement (Z125-3301)

• License Information document number:

License number Pid number License document name L-KAFZ-9F6UDM 5724-T40 IBM License Metric Tool

• IBM License Metric Tool V9.0 Quick Start Guide

• CD-ROMs or DVDs

Security, auditability, and control

Endpoint Manager Solution uses the security and auditability features of theoperating system software.

The customer is responsible for evaluation, selection, and implementation of securityfeatures, administrative procedures, and appropriate controls in application systemsand communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your servicesneeds. You can leverage the deep technical skills of our lab-based, software servicesteam and the business consulting, project management, and infrastructure expertiseof our IBM Global Services team. Also, we extend our IBM Software Services reachthrough IBM Business Partners to provide an extensive portfolio of capabilities.Together, we provide the global reach, intellectual capital, industry insight, andtechnology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services salesspecialist, visit

http://www.ibm.com/software/sw-services/

Licensing metric definitions and pricing examples

Managed Virtual Server

Managed Virtual Server is a unit of measure by which the program can be licensed.A server is a physical computer that is comprised of processing units, memory,and input/output capabilities and that executes requested procedures, commands,or applications for one or more users or client devices. Where racks, bladeenclosures, or other similar equipment is being employed, each separable physicaldevice (for example, a blade or a rack-mounted device) that has the requiredcomponents is considered itself a separate server. A virtual server is either a virtualcomputer created by partitioning the resources available to a physical server oran unpartitioned physical server. Licensee must obtain Managed Virtual Serverentitlements for each virtual server managed by the program.

Client Device

Client Device is a unit of measure by which the program can be licensed. A ClientDevice is a single user computing device or special purpose sensor or telemetrydevice that requests the execution of or receives for execution a set of commands,procedures, or applications from or provides data to another computer systemthat is typically referred to as a server or is otherwise managed by the server.Multiple Client Devices may share access to a common server. A Client Devicemay have some processing capability or be programmable to allow a user to dowork. Examples include, but are not limited to actuators, appliances, automatedteller machines, automatic meter readers, cash registers, disk drives, desktopcomputers, kiosks, notebook computers, personal digital assistant, point-of-saleterminals, sensors, smart meters, tape drives, and technical workstations. Licensee

http://www.ibm.com/software/sw-services/


must obtain entitlements for every Client Device which runs, provides data to,uses services provided by, or otherwise accesses the program and for every othercomputer or server on which the program is installed.

Resource Value Unit (RVU)

RVU is a unit of measure by which the program can be licensed. RVU Proofs ofEntitlement (PoEs) are based on the number of units of a specific resource usedor managed by the program. Licensee must obtain entitlements for this programsufficient to cover the resources managed by the program. Licensee must obtainsufficient entitlements for the number of RVUs required for licensee's environmentfor the specific resources as specified in the resource table found in the program'sannouncement or License Information document. RVU entitlements are specific tothe program and the type of resource and may not be exchanged, interchanged, oraggregated with RVU entitlements of another program or resource.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types ofsituations: cold, warm and hot. In cold and warm situations, a separate entitlementfor the copy on the backup machine is normally not required and typically noadditional charge applies. In a hot backup situation, the customer needs to acquireother licenses or entitlements sufficient for that server. All programs running inbackup mode must be solely under the customer's control, even if running atanother enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copyof the program used for backup purposes.

Cold: A copy of the program may reside, for backup purposes, on a machine as longas the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and isstarted, but is idling, and is not doing any work of any kind. There is no additionalcharge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, isstarted, and is doing work. The customer must acquire a license or entitlement forthis copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance,and testing. It also could include other activities such as mirroring of transactions,updating of files, synchronization of programs, data, or other resources (forexample, active linking with another machine, program, database or other resource,and so on), or any activity or configurations that would allow an active hot switch orother synchronized switchover between programs, databases, or other resources tooccur.

Pricing examples

The resource for the purpose of the RVU calculation is Activated Processor Coresmanaged by the program. An Activated Processor Core is a processor core that isavailable for use in a physical or virtual server, regardless of whether the capacity ofthe processor core can be or is limited through virtualization technologies, operatingsystem commands, BIOS settings, or similar restrictions. Licensee can deploy theprogram using either full capacity licensing or virtualization capacity (sub-capacity)licensing according to the Passport Advantage Sub-Capacity Licensing Terms (referto the webpage below). If using full capacity licensing, each Activated ProcessorCore in the physical hardware environment managed by the program must becounted, except for those servers from which the program permanently no longermanages. If using Virtualization Capacity licensing, the virtualization capacity licensecounting rules at

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_sp ecific_virtualization_technologies.html

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html

http://www.ibm.com/software/lotus/passportadvantage/Counting_Software_licenses_using_specific_virtualization_technologies.html


defines how many Activated Processor Cores must be counted.

The RVU table for Endpoint Manager is below:

Tier From quantity To quantity Factor

1 0 2,500 1.002 2,501 10,000 0.803 10,001 50,000 0.604 50,001 150,000 0.405 150,001 - 0.20

Pricing example 1

A customer wishes to license Endpoint Manager for the servers in the following coreenvironment:

Distributed servers

• 20 one processor, single core servers

• 65 one processor, dual core servers

• 12 two processor, dual core servers

• 10 two processor, quad core servers

• One eight processor, dual core server with two virtual or logical partitions

• One four processor, quad core server

• One z800 server with two uniprocessor IFLs running Linux (also known as Linuxon System z®)

Note: Linux on System z offerings may not be available for all products. Thislicensing example assumes such availability. Linux on System z offerings havedistinctly orderable part numbers in Passport Advantage, which should be used whenordering entitlements for IFLs running Linux.

If pricing products without a Linux on System z offering, you should exclude thez800 server entitlement requirement indicated below.

The customer wants to manage the applicable distributed server environment withEndpoint Manager:

Systems Quantity in Processor coresmanaged customer environment to be licensed

One processor, 20 20single coreOne processor, 65 130dual coreTwo processors, 12 48dual coreTwo processors, 10 80quad coreEight Processors, 1 16Dual Core (2logical partitions)Four Processors, 1 16Quad Corez800 server with 1 22 uniprocessor IFLs(requires Linux onSystem z availability)is managedTotal processors to 312be licensed

Based on the 312 managed cores, the customer would require 312 RVUs of EndpointManager.


Pricing example 2

A customer wishes to license Endpoint Manager in the following core environment:

• Servers with 45,000 Managed Cores

• 25,000 Client Devices

The following calculation is used to determine the number of RVUs required tolicense the 45,000 managed cores in the server environment.

Tier Quantity of Managed Cores RVUs

1 2,500 2,5002 7,500 6,0003 35,000 21,000Total 29,500

The first tier based on the RVU table is used to calculate the first 2,500 managedcores at a factor of 1 per core or in the case above 2,500 RVUs (2,500 x 1). Thesecond tier is used to calculate the managed cores from 2,501 to 10,000 at a .8factor or 7,500 x .8 = 6,000. The third tier is used for those managed cores between10,001 and 50,000. In the example, 35,000 of the managed cores reside in tier 3 or35,000 x .6 = 21,000. Adding the RVUs together for each tier, the customer requires29,500 RVUs to license the 45,000 managed cores.

In addition, the customer would require 25,000 of the client device part number tolicense the 25,000 client devices in the environment.

Pricing example 3

Small machine:

• IntelTM x86 - 2 socket - dual core• 6 virtual servers

• IBM Endpoint Manager licenses to purchase: 6 Managed Virtual Server licenses

Medium machine:

• Intel x86 - 2 socket - quad core

• 12 virtual servers


Large machine:




Extra large machine:




Ordering information

Product group: IBM Endpoint ManagerProduct: IBM Endpoint Manager for Lifecycle Management (5725-C43) IBM Endpoint Manager for Security & Compliance (5725-C44) IBM Endpoint Manager for Patch Management (5725-C45)


IBM Endpoint Manager for Power Management (5725-C46) IBM Endpoint Manager for Software Use Analysis (5725-F57) IBM Endpoint Manager for Core Protection (5725-D25) IBM Endpoint Manager for Server Automation (5725-H27) IBM Endpoint Manager for Mobile Devices (5725-F99) IBM Endpoint Manager for Datacenters (5725-Q67) IBM License Metric Tool (5724-T40) Product category: TVCONFIG (Configurations and Operations)

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed areentitled to receive the corresponding media pack.

Media pack description Part number

IBM Endpoint Manager for Lifecycle Management V9.1 BJ01YMLMultiplatform Multilingual Media Pack IBM Endpoint Manager Starter Kit for Lifecycle BJ021MLManagement V9.1 Multiplatform Multilingual Media Pack IBM Endpoint Manager for Security and Compliance V9.1 BJ022MLMultiplatform Multilingual Media Pack IBM Endpoint Manager Starter Kit for Security and BJ023MLCompliance V9.1 Multiplatform Multilingual Media Pack IBM Endpoint Manager for Patch Management V9.1 BJ024MLMultiplatform Multilingual Media Pack IBM Endpoint Manager for Power Management V9.1 BJ025MLMultiplatform Multilingual Media Pack IBM Endpoint Manager for Core Protection V9.1 BJ026MLMultiplatform Multilingual Media Pack IBM Endpoint Manager for Core Protection DataProtection Add-on V9.1 Multiplatform Multilingual BJ027MLMedia pack IBM Endpoint Manager for Software Use Analysis V9.1 BJ028MLMultiplatform Multilingual Media Pack IBM Endpoint Manager for Mobile Devices V9.1 for BJ02AMLMultiplatform Multilingual Media Pack IBM Endpoint Manager for Server Automation V9.1 BJ02CMLMultiplatform Multilingual Media pack IBM License Metric Tool V9.0 for BJ157MLMultiplatform Multilingual Media pack

Note: There is no media pack for IBM Endpoint Manager for Datacenters V9.1 5725-Q67. IBM Endpoint Manager for Datacenters is available for electronic delivery only.

Current licensees

Current licensees of Endpoint Manager Solution must place a new order for thedesired distribution medium.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.


Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date SoftwareSubscription and Support (SW S&S) renewals, which can simplify management andbudgeting for eligible new versions and releases (and related technical support)for your covered products. The anniversary date, established at the start of yourPassport Advantage Agreement, will remain unchanged while your PassportAdvantage Agreement remains in effect. New software purchases will initially includetwelve full months of SW S&S. SW S&S in the second year (the first year of renewal)can be prorated to be coterminous with your common anniversary date. Thereafter,all SW S&S will renew at the common anniversary date for twelve full months of SWS&S.

Refer to the IBM International Passport Advantage Agreement and to the IBMSoftware Support Handbook for specific terms relating to, and a more completedescription of, technical support provided through Software Subscription andSupport (Software Maintenance).

The quantity to be specified for the Passport Advantage part numbers in thefollowing table is per required number of Processor Value Units. To order forPassport Advantage, specify the desired part number and quantity.

The ordering information for Endpoint Manager V9, except for the IBM EndpointManager for Datacenters has previously been announced in:

• Software Announcement 213-080, dated March 05, 2013.

• Software Announcement 213-469, dated October 01, 2013.

New ordering information for 5725-Q67 IBM Endpoint Manager for DatacentersV9.1.0:

Description Part number

IBM Endpoint Manager for Datacenters Resource Value D14CBLLUnit Lic + SW S&S 12 Mo IBM Endpoint Manager for Datacenters Resource Value E0JCILLAnnual SW S&S Renewal IBM Endpoint Manager for Datacenters Resource Value SW D14CCLLS&S Reinstate 12Mo IBM Endpoint Manager for Datacenters Resource Value D14CDLLfrom Tivoli Provisioning Manager Resource Value UnitTrade Up Lic + SW S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise® D14CGLLBladeCenter Extension and Linux on System z ResourceValue Unit Lic + SW S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise E0JCJLLBladeCenter Extension and Linux on System z ResourceValue Unit Annual SW S&S Renewalp.IBM Endpoint Manager for Datacenters for zEnterprise D14CHLLBladeCenter Extension and Linux on System z ResourceValue Unit S&S Reinstate 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise D14CILLBladeCenter Extension and Linux on System z ResourceValue from Tivoli Provisioning Manager for zEnterpriseBladeCenter Extension and Linux on System z ResourceValue Unit Trade Up Lic + SW S&S 12 Mo IBM Endpoint Manager for Datacenters Managed Virtual D14CJLLServer Lic + SW S&S 12 Mo




IBM Endpoint Manager for Datacenters Managed Virtual E0JCKLLServer Annual SW S&S Renewal IBM Endpoint Manager for Datacenters Managed Virtual D14CKLLServer SW S&S Reinstate 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise D14CLLLBladeCenter Extension and Linux on System z ManagedVirtual Server Lic + SW S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise E0JCLLLBladeCenter Extension and Linux on System z ManagedVirtual Server Annual SW S&S Renewal IBM Endpoint Manager for Datacenters for zEnterprise D14CMLLBladeCenter Extension and Linux on System z ManagedVirtual Server SW S&S Reinstate 12 Mo IBM Endpoint Manager for Datacenters Resource Value D14CNLLUnit Initial FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters Resource Value E0JCNLLUnit SubSq FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise D14CQLLBladeCenter Extension and Linux on System z ResourceValue Unit Initial FTL Lic +S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise E0JCMLLBladeCenter Extension and Linux on System z ResourceValue Unit SubSq FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters Managed Virtual D14CRLLServer Initial FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters Managed Virtual E0JCPLLServer SubSq FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise D14CSLLBladeCenter Extension and Linux on System z ManagedVirtual Server Initial FTL Lic+S&S 12 Mo IBM Endpoint Manager for Datacenters for zEnterprise E0JCQLLBladeCenter Extension and Linux on System z ManagedVirtual Server SubSq FTL Lic+S&S 12 Mo

Terms and conditions

The information provided in this announcement letter is for reference andconvenience purposes only. The terms and conditions that govern any transactionwith IBM are contained in the applicable contract documents such as the IBMInternational Program License Agreement, IBM International Passport AdvantageAgreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Informationdocument and PoE govern your use of the program. PoEs are required for allauthorized use. Part number products only, offered outside of Passport Advantage,where applicable, are license only and do not include Software Maintenance.

These programs are licensed under the IBM Program License Agreement (IPLA)and the associated Agreement for Acquisition of Software Maintenance, whichprovide for support with ongoing access to releases and versions of the program.IBM includes one year of Software Subscription and Support (also referred toas Software Maintenance) with the initial license acquisition of each programacquired. The initial period of Software Subscription and Support (also referred toas Software Maintenance) can be extended by the purchase of a renewal option, if


available. These programs have a one-time license charge for use of the programand an annual renewable charge for the enhanced support that includes telephoneassistance (voice support for defects during normal business hours), as well asaccess to updates, releases, and versions of the program as long as support is ineffect.

License Information number

IBM Endpoint Manager License documentation Form number Description L-TBRN-9CKNXZ IBM Endpoint Manager for Lifecycle Management L-TBRN-9CKP65 IBM Endpoint Manager Starter Kit for LifecycleManagement L-TBRN-9CKNZY IBM Endpoint Manager for Security and Compliance L-TBRN-9CKP7A IBM Endpoint Manager for Starter Kit LifecycleManagement L-TBRN-9CKNUC IBM Endpoint Manager for Patch Management L-TBRN-9CKP3C IBM Endpoint Manager for Power Management L-TBRN-9CKP8D IBM Endpoint Manager for Core Protection L-TBRN-9CKP9J IBM Endpoint Manager for Core Protectionfor Data protection Add-on L-TBRN-9CKP52 IBM Endpoint Manager for Server Automation L-TBRN-9DSRR5 IBM Endpoint Manager for Mobile Devices L-KAFZ-9E2SBR IBM Endpoint Manager for Software Use Analysis L-TBRN-9FZU3T IBM Endpoint Manager for Datacenters L-KAFZ-9F6UDM IBM License Metric Tool

The program's License Information will be available for review on the IBM SoftwareLicense Agreement website

http://www.ibm.com/software/sla/sladb.nsf

Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment,it will conform to its specifications. The warranty applies only to the unmodifiedportion of the program. IBM does not warrant uninterrupted or error-free operationof the program or that IBM will correct all program defects. You are responsible forthe results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on knownprogram defects, defect corrections, restrictions, and bypasses at no additionalcharge. For further information, consult the IBM Software Support Handbook foundat

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licenseeacquires the program (warranty period).

http://www.ibm.com/software/sla/sladb.nsf



Program technical support

Technical support of a program product version or release will be available fora minimum of five years from the general availability date, as long as yourSoftware Subscription and Support (also referred to as Software Maintenance) isin effect. This technical support allows you to obtain assistance (via telephone orelectronic means) from IBM for product-specific, task-oriented questions regardingthe installation and operation of the program product. Software Subscriptionand Support (Software Maintenance) also provides you with access to updates(modifications or fixes), releases, and versions of the program. You will be notified,via announcement letter, of discontinuance of support with 12 months' notice. Ifyou require additional technical support from IBM, including an extension of supportbeyond the discontinuance date, contact your IBM representative or IBM BusinessPartner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the originallicensee, you may obtain a refund of the amount you paid for it, if within 30 days ofyour invoice date you return the program and its PoE to the party from whom youobtained it. If you downloaded the program, you may contact the party from whomyou acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM InternationalPassport Advantage offering, this term applies only to your first acquisition of theprogram and (2) for programs acquired under any of IBM's On/Off Capacity onDemand (On/Off CoD) software offerings, this term does not apply since theseofferings apply to programs already acquired and in use by you.

Other terms

Volume orders (IVO)

No

IBM International Passport Advantage Agreement

Passport Advantage applies

Yes, and through the Passport Advantage website at


Usage restriction

Yes

Software Subscription and Support applies

Yes. Software Subscription and Support (also referred to as Software Maintenance)is included with licenses purchased through Passport Advantage and PassportAdvantage Express®. Product upgrades and Technical Support are provided bythe Software Subscription and Support offering as described in the Agreements.Product upgrades provide the latest versions and releases to entitled software andTechnical Support provides voice and electronic access to IBM support organizations,worldwide.

IBM includes one year of Software Subscription and Support with each programlicense acquired. The initial period of Software Subscription and Support can beextended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides youassistance for your routine, short duration installation and usage (how-to) questions,and code-related questions. IBM provides assistance via telephone and, if available,electronic access, only to your information systems (IS) technical support personnel



during the normal business hours (published prime shift hours) of your IBM supportcenter. (This assistance is not available to your end users.) IBM provides Severity 1assistance 24 hours a day, 7 days a week. For additional details, consult your IBMSoftware Support Handbook at


Software Subscription and Support does not include assistance for the design anddevelopment of applications, your use of programs in other than their specifiedoperating environment, or failures caused by products for which IBM is notresponsible under the applicable agreements.

For additional information about the International Passport Advantage Agreementand the IBM International Passport Advantage Express Agreement, visit the PassportAdvantage website at


IBM Operational Support Services - SoftwareXcel

No

System i® Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention,detection, and response to improper access from within and outside yourenterprise. Improper access can result in information being altered, destroyed, ormisappropriated or can result in misuse of your systems to attack others. Without acomprehensive approach to security, no IT system or product should be consideredcompletely secure and no single product or security measure can be completelyeffective in preventing improper access. IBM systems and products are designedto be part of a comprehensive security approach, which will necessarily involveadditional operational procedures, and may require other systems, products, orservices to be most effective. IBM does not warrant that systems and products areimmune from the malicious or illegal conduct of any party.

IBM Electronic Services

Electronic Service AgentTM and the IBM Electronic Support web portal are dedicatedto providing fast, exceptional support to IBM Systems customers. The IBM ElectronicService Agent tool is a no-additional-charge tool that proactively monitors andreports hardware events, such as system errors, performance issues, and inventory.The Electronic Service Agent tool can help you stay focused on your company'sstrategic business initiatives, save time, and spend less effort managing day-to-dayIT maintenance issues. Servers enabled with this tool can be monitored remotelyaround the clock by IBM Support, all at no additional cost to you.

Now integrated into the base operating system of AIX V5.3, AIX V6.1, and AIXV7.1, Electronic Service Agent is designed to automatically and electronicallyreport system failures and utilization issues to IBM, which can result in faster




problem resolution and increased availability. System configuration and inventoryinformation collected by the Electronic Service Agent tool also can be viewed on thesecure Electronic Support web portal, and used to improve problem determinationand resolution by you and the IBM support team. To access the tool main menu,simply type smitty esa_main, and select Configure Electronic Service Agent. Inaddition, ESA now includes a powerful web user interface, giving the administratoreasy access to status, tool settings, problem information, and filters. For moreinformation and documentation on how to configure and use Electronic ServiceAgent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces themultiple entry points traditionally used to access IBM Internet services and support.This portal enables you to gain easier access to IBM resources for assistance inresolving technical problems. The My Systems and Premium Search functions makeit even easier for Electronic Service Agent tool-enabled customers to track systeminventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance theWarranty or Maintenance Agreement by providing faster hardware error reportingand uploading system information to IBM Support. This can translate to less wastedtime monitoring the symptoms, diagnosing the error, and manually calling IBMSupport to open a problem record. Its 24x7 monitoring and reporting mean no moredependence on human intervention or off-hours customer personnel when errors areencountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring,reporting, and storing the data at IBM. The Electronic Service Agent tool securelytransmits via either the Internet (HTTPS or VPN) or modem, and can be configuredto communicate securely through gateways to provide you a single point of exit fromyour site. Communication is one way. Activating Electronic Service Agent does notenable IBM to call into your system. System inventory information is stored in asecure database, which is protected behind IBM firewalls. It is viewable only by youand IBM. Your business applications or business data is never transmitted to IBM.

More accurate reporting: Because system information and error logs areautomatically uploaded to the IBM Support center in conjunction with the servicerequest, you are not required to find and send system information, decreasing therisk of misreported or misdiagnosed errors. Once inside IBM, problem error datais run through a data knowledge management system and knowledge articles areappended to the problem record.

Customized support: Using the IBM ID entered during activation, you can viewsystem and support information in the My Systems and Premium Search sections ofthe Electronic Support website at


My Systems provides valuable reports of installed hardware and software usinginformation collected from the systems by Electronic Service Agent. Reports areavailable for any system associated with your IBM ID. Premium Search combines thefunction of search and the value of Electronic Service Agent information, providingadvanced search of the technical support knowledgebase. Using Premium Searchand the Electronic Service Agent information that has been collected from yoursystem, you are able to see search results that apply specifically to your systems.

For more information on how to utilize the power of IBM Electronic Services, contactyour IBM Systems Services Representative, or visit






Prices

Information on charges is available at

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or yourauthorized IBM Business Partner. Additional information is also available at


Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiringproducts from IBM, you may link to Passport Advantage Online for resellers whereyou can obtain Business Partner pricing information. An IBM ID and password arerequired.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

Authorization to resell IBM software products is achieved at the ResellerAuthorization Group level. You must be authorized in the Tivoli Service ProcessAutomation group to sell these products. To register an opportunity for this productin the Global Partner Portal, you may use Product Family - Software: Tivoli ServiceProcess Automation.

Order now

To order, contact the Americas Call Centers or your local IBM representative, or yourIBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU(426-4968).

Phone: 800-IBM-CALL (426-2255)Fax: 800-2IBM-FAX (242-6329)For IBM representative: [email protected] IBM Business Partner: [email protected]: IBM Teleweb Customer Support ibm.com® Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add yourname to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Electronic Service Agent is a trademark of IBM Corporation in the United States,other countries, or both.

IBM, BigFix, Tivoli, AIX, DB2, Passport Advantage, Power, System z, zEnterprise,Express, System i and ibm.com are registered trademarks of IBM Corporation in theUnited States, other countries, or both.

http://www.ibm.com/support


https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller


Microsoft and Windows are trademarks of Microsoft Corporation in the United States,other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, othercountries, or both.

UNIX is a registered trademark of The Open Group in the United States and othercountries.

Intel is a trademark of Intel Corporation or its subsidiaries in the United States andother countries.

Other company, product, and service names may be trademarks or service marks ofothers.

Terms of use

IBM products and services which are announced and available in your countrycan be ordered under the applicable standard agreements, terms, conditions,and prices in effect at the time. IBM reserves the right to modify or withdraw thisannouncement at any time without notice. This announcement is provided for yourinformation only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBMrepresentative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

http://www.ibm.com/legal/us/en/

http://www.ibm.com/planetwide/us/

Documents

Manager solution for users to better manage their data