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MANAGER ONBOARDING:The Key to New Leader Success
April 13, 2017
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Faces & Names!
Sharlyn LaubyPresident
ITM Group, Inc.@hrbartender
Julie HarrisonProduct MarketingHalogen Software@coffeewithjulie
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Today’s Webinar
The who, what, and why of manager onboarding5 steps for developing a program, including:
‐ The skills that every new manager needs‐Measuring program success‐ How HR tech can help
Final tips, including:‐ How to sell the idea in your org.
A
C
B
The who, what, and why of manager onboarding
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
The Role Managers Play in Organizational Success
Source: State the American Workplace – Gallup
of employees have left their job to get away from their manager at some point in their career50%
Managers account for 70% of variance in employee engagement70%
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
What is Manager Onboarding?
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Why Manager Onboarding?
• Replacement and succession planning− Quits are at an 8‐year high (SHRM)− Eventually, the Boomers will exit the workforce
• Management and leadership development− Management and leadership are two different things− Leadership exists at every level of the organization
• Self‐management and engagement− Engagement is stagnant (Gallup)− Autonomy is learned through self‐management
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Audience Poll
Does your company have a manager onboarding program?
• Yes, and it’s been successful for us.• Sorta. We have a manager orientation program.• No, but we’re considering it.• No, we need to be convinced.
5 steps for developing a programB
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
5 Steps for Developing a Program
1. Assessment2. Design 3. Development4. Implementation5. Evaluation
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
1. Assessment
• Don’t skip it• Gap analysis
– Where will the industry be in 3‐5 years– Where will the business be in 3‐5 years
• Don’t throw the kitchen sink in it
“Organization shall
set you free.”
– Alton Brown
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
2. Design
• Goals and objectives– Realistic– Relevant
• Mixed delivery style– Classroom– Mobile and social– MicroLearning and eLearning
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Audience Poll
Does your organization currently use an LMS?
• No• No, but we’re thinking about investing in one• Yes, but our employees don’t seem to use it much• Yes, and at least 25% of our people access it daily
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
3. Development
• Introduction• Discussion/Demonstration• Testing/Practice• Feedback/Debrief• Wrap‐up/Closing
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Image courtesy of Nancy Simutis
• Introduction• Discussion/Demonstration• Testing/Practice• Feedback/Debrief• Wrap‐up/Closing
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
4. Implementation
• Pilot programs• Phased implementation• Content
– Human resources– Technical/hard skills– Management/soft skills– Career development– Well‐being
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
5. Evaluation
Qualitative• Surveys• Stories
Quantitative• Kirkpatrick levels• Return on investment• Cost per hire• Turnover
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Audience Poll
Does your company have a mentorship program?
• Yes, and we’ve found it to be valuable.• Yes, but it could be better.• No, but we’re considering it.• No, we’re not sure it’s right for our culture.
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Photo: Suits USA
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
The Next Promotion
• Coaching• Mentoring• Alumni groups• Networking• Knowledge management
Final tipsC
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Parting thoughts …
• Do your homework!• Start small and build• Get current managers involved• Use evaluations for future updates
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Audience Poll
Copyright © 2017, Halogen Software Inc. All rights Reserved. Confidential.
Questions?
Julie HarrisonProduct MarketingHalogen Software
Sharlyn LaubyPresident
ITM Group, Inc.
Contact us
Sharlyn LaubyITM Group, Inc.
954‐659‐2237
www.hrbartender.com
Julie HarrisonHalogen Software
613‐270‐1011 x 4458
www.halogensoftware.com
Ranked #1 in customer satisfaction by leading industry analysts.