• We have no idea who sent the email

• It is hurting the reputation of the company

PROBLEM 1: A RACIST/SEXIST LETTER WAS MASS EMAILED TO THE COMPANY

PROBLEM 2: THERE ISN’T ENOUGH DIVERSITY IN JOHNSON CHEMICAL COMPANY

• Many have reached a “glass ceiling”

• African Americans feel like they aren't allowed in the informal system

• 6% are African employees

• 10% are Asian employees

PROBLEM 3: HIGH TURNOVER RATES• Plant turnover is at 2%

• 10 times higher for women and African Americans

ALTERNATIVE 1: SEMINARS/WORKSHOPS• Teach or train managers how to motivate employees.

• Host Seminars outside the organization.

ALTERNATIVE 2: DIVERSITY COMMITTEE• Hire someone who will be able to;

1. help with the situation

2. Increase the awareness of diversity

3. Provide support to employees

ACTION PLAN • Managers have to be proactive, communicating with associates as soon as they detect a

problem.

• Conduct diversity survey once every year.

• Investigate and terminate whoever was responsible for the email.