Management & Health Delivery Systems

(MGMS-101)

ByDr. Hoda Zaki

Prof. Hospital AdministrationChair Department of Health Administration &Behavioral Sciences

High Institute of Public HealthUniversity of Alexandria

1Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration

Intended Learning Outcomes (ILOs)

By the end of this lecture the student will be able to :

1. Identify the people who provide Health care

services.

2. Know the role of health professionals.

3. Identify allied health personnel.

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 2

the people who provide Health care services.

1. Individuals who providing health care services. can be self-

employed or working as an employee in a hospital, clinic,

or other health care institution, whether government

operated, private for-profit, or private not-for-profit .

2. They may also work outside of direct patient care such as

in a government health department or health training

institution.

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 3

http://en.wikipedia.org/wiki/File:Poliodrops.jpg

the people who provide Health care services.

1. Physicians 2. Nursing profession3. Dentists4. Pharmacists5. Allied Health personnel

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 5

PhysiciansPhysicians : most powerful group in health care (Power of knowledge , power to command the use of resources & their relation with patients)Role of physicians:

1. Direct clinical /patient care.2. Apply the latest technology in provision of care.3. Compliance to up-to-date & community standards.4. Accountable about quantity & quality of care provided.5. Make good relationship with their patients , meet

patients' expectation& satisfy them.

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 6

Specialization in medicine

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 7

1. General family practices2. Cardiovascular diseases3. Dermatology4. Gastroenterology5. Internal medicine6. Pediatric7. Pulmonary diseases8. General surgery9. Obstetrics/gynecology 10. Ophthalmology11. orthopedic12. otolaryngology

13. Plastic surgery14. Urological surgery15. Anesthesiology16. Diagnostic radiology17. Emergency medicine18. Neurology19. Pathology20. Psychiatry21. Radiology

The Nursing profession Nurses are the frontline in patient care.Registered nurses (take licensing examination & receive licensure) Nurses education :Categories of nurses1. 3-year diploma program offered through hospitals 2. Baccalaureate degree program in nursing3. Master degree program4. Doctoral degree programRole of nurses:

1. Extensive clinical services2. Support the role of physician3. Managerial role

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 8

The Nursing profession Problems of nurses profession:1. Difficult working conditions which include:

A. Long working hours this lead to work stressB. nigh shiftsC. inadequate paymentD. Increasing paperwork

2. Legal & Social difficulties with patient & physician:

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These lead to shift in career & shortage of nurses

Other health professions 1. Dentist 2. Pharmacists: dispensing drugs, Patient education

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Allied Health personnel 1. Optometrists& opticians: eye refractions ,prescribing glasses & contact

lenses.2. Physical therapy& occupational therapy: rehabilitation therapy.3. Dental hygienists & dental assistants4. Pharmacy technicians5. Coding technicians6. System analysists ,Computer programmers & implementation specialists.7. Medical laboratory technologists8. Psychologists9. Chiropractors10. Community health workers , midwives & traditional medicine

practitioners.11. Medical equipment specialists.

Prof.Dr.Hoda Zaki (MD PHD) Prof. Hospital Administration 11

Thank you