Management Fundamentals - Chapter 12 1

Why do people make the difference?

Building high performance work environments depends on having people with the following qualities:– Work ethic– Ambition and energy– Knowledge– Creativity– Motivation– Sincerity– Outlook– Collegiality and collaborativeness– Curiosity– Judgment and maturity– Integrity

Management Fundamentals - Chapter 12 2

What is strategic human resource management?

Major human resource management responsibilities:– Attracting a quality workforce

• Human resource planning, recruitment, and selection

– Developing a quality workforce• Employee orientation, training and development, and

performance appraisal.

– Maintaining a quality workforce• Career development, work-life balance, compensation and

benefits, employee retention and turnover, and labor-management relations.

Management Fundamentals - Chapter 12 3

Discrimination in employment– Occurs when someone is denied a job or job

assignment for reasons that are not job relevant.

Employment equity– An effort to give preference in employment to

Aboriginals, women, visible minorities, and people with physical/mental disability.

– Bona fide occupational requirements are employment criteria justified by the capacity to perform a job

Management Fundamentals - Chapter 12 4

Current legal issues in HR management

– Sexual harassment is behaviour of a sexual

nature that affects a person’s employment

situation

– The Canadian Human Rights Act and the

procedures and the Canada Labour Code

protect employees from sexual harassment in

the workplace

Management Fundamentals - Chapter 12 5

Additional legal issues in HR management– Comparable worth holds that persons

performing jobs of similar importance should be paid at comparable levels

– Part-time workers and independence contractors

– Workplace privacy is the right of individuals to privacy on the job