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Management control environment( Responsibility centers) Prof. Nilima das

Management Control Environment(Responsibility Centers)

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Management control

environment(Responsibility centers)

Prof. Nilima das

Page 2: Management Control Environment(Responsibility Centers)

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An important component of Management Controls

Assigning responsibility for executing strategy.

Implementing strategies is not adequate if 

individuals who must execute them fall

short.

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Therefore, management controls must

include

• How responsibility is assigned and measured.

• How tasks are measured (not necessarily tasks done

by humans but also by machines; e.g. units produced)

• Task controls such as when to order inventory, why

the actual differ from budgeted (the causes).

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Responsibility Centers

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 What is a responsibility center?

• In simple words: an organizational unit for

which a manager is made responsible.

• Examples:

1. A specific store in a chain of grocery stores.

2. The payroll data processing center within a

firm.

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Responsibility centers have four

classifications:

• Cost Centers

Revenue Centers

• Profit Centers

• Investment Centers

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Cost Centers

• Part of a business to which a cost is allocated for the

purposes of strategic planning.

• Cost centers can be large divisions of a business,

departments, small teams, or even individuals.

•A segment whose manager has control over costs,but not over revenues or investment funds.

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Revenue Center

• A Revenue Center is responsible for selling an agreed

amount of products or services.

• It's manager is usually responsible to maximize

revenue given the selling price (or quantity) and

given the budget for personnel and expenses.

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Profit Center 

• Profit Centers directly add to its profit.

• Managers are held accountable for both revenues, andcosts or expenses. (Total revenues- total costs).

• Therefore, profits usually the different profit centers

are separated for accounting purposes so that themanagement can follow how much profit each center

makes and compare their relative efficiency and

profit.

• control over both costs and revenues, but no controlover investment funds.

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Investment Centers

• It accounts for all uses of capital.

• The essential element of an investment center is that

it is treated as a unit which is measured against its useof capital, as opposed to a cost or profit center, which

are measured against raw costs or profits.

• manager has control over costs, revenues, and

investments in operating assets.

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Performance report or responsibility reports

• preparing responsibility report of each centre.

•Reports should contain information in comparative form as to

show plans budget & the actual performance & should give details

of variances which are related to that centre.

•The variances which are not controllable at a particular

responsibility centre should also be mentioned in the separate report.

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Responsibility Reports

Prepare budgets foreach responsibility center.

Prepare timely performance reports

comparing actual amounts with budgeted amounts.

Measure performance ofeach responsibility center.

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Performance Reports

Shows the budgeted and actualamounts, and the variancesbetween these amounts, of key

financial results appropriate forthe type of responsibility center.

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Specimen of performance report

Department……… 

PERFRMANCE REPORT

Month ending …………………… 

ACTUAL (Rs.) BUDGET (Rs.) VARIANCE (Rs.)

CONTROLLABLE COSTS

D. Mat

D. Lab

D. Exp………. 

Allocated &

uncontrollable costs

Depreciation

Rent

Insurance

……… 

TOTAL COST

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Incremental Analysis in

the Responsibility Center

• Incremental analysis is used to find the impact of changes in costs or revenues, given a specific

potential scenario.• Decisions involving incremental analysis include the

following:

• Make or buy (Profit Center)

• Sell or process further (Revenue Center)

• Special order (Cost Center)

• Changes in production and/or technology(Investment Center)