PRINCIPLES OF MANAGEMENTSr. No. Chapter No. Chapter Heading

1 1 Management: Science, Theory and Practice (27th September 2010)2 4 Essentials of Planning and Managing by Objectives (4th Oct)3 5 Strategies, Policies and Planning Premises (11th Oct)4 6 Decision Making (18th Oct)

5 7 The Nature of Organizing, Entrepreneuring, and Reengineering (25th Oct)

6 8 Organization Structure: Departmentation (1st Nov)7 9 Line/ Staff Authority, Empowerment and Decentralization (15th Nov)8 10 Effective Organizing and Organization Culture (22nd Nov)9 14 Human Factors and Motivation

10 15 Leadership11 16 Committees, Teams and Group Decision Making12 18 The System and Process of Controlling

Sessional Evaluation External Evaluation15 15 20 50 50

Quiz per Class Assignment & Presentation Mid-term Total Sessional External Exam

Planning

O r g a n i z i ng

Leading

C o n t r o l l i n g

ASSIGNMENTS1. Sessional Marks2. Compensatory assignments3. Classes left? Sunday class? Next few classes4. Project (4 groups of 7 each) 15 marks

1. Portfolio Matrix with TOWS (Chap 3)2. Planning stages of a new company (Chap 2,3)3. Departmentation (chap 6) and culture(chap 8)4. Controls (chap 18)

5. Mark dates, assignment to students

Effective Organizing and Organization Culture (22nd Nov)

Chapter 8

TABLE OF CONTENTS1. AVOIDING MISTAKES IN ORGANIZING BY

PLANNING2. AVOIDING ORGNAIZATIONAL INFLEXIBILITY3. MAKING STAFF WORK EFFECTIVE4. AVOIDING CONFLICT BY CLARIFICATION5. ENSURING UNDERSTANDING OF ORGANIZATION6. PROMOTING AN APPROPRIATE ORGANIZATION

CULTURE

QUIZDefine formal and informal organization with one example each

AVOIDING MISTAKES IN ORGANIZATION BY PLANNING

Planning for the idealModification for the human factorAdvantages of organization planning

It helps understand future human needs (personnel needs)It helps identify the required training programsIf the ideal (required) and existing organization structures are

compared, It discloses weaknesses, duplication of effort, unclear lines of authority, overlong lines of communication, excessive red tape and obsolete practices

AVOIDING ORGANIZATIONAL INFLEXIBILITY

The effective organization structure should be able to adapt to the changing environment and meet new contingencies

Avoiding inflexibility through reorganizationThe reorganization may be required due to changing

environment, technological and business needsIt may be required when the existing organization structure

is too narrow or too wideIt may be required due to lack of uniform policy, slow

decision making, failure to accomplish objectives, inability to meet schedules, excessive costs or breakdown of financial control

There may be such requirement if the managers are incompetent or some managers have clashes

Staff line conflict is also a reason sometimes

MAKING STAFF MORE EFFECTIVEUnderstanding authority relationshipMaking line listen to staffKeeping staff informedRequiring complete staff workMaking staff work as a way of organizational life

AVOIDING CONFLICTS BY CLARIFICATIONS

An organization chart indicates how departments are tied together along the principal lines of authority

Advantages:It gives a clear reporting relationshipIt shows redundancies, inconsistencies and

complexities, if there are anyDisadvantages:

It does not show many informal and informational relationships within the organization

It can not show the level or multiples of authority a position may have

Charts are shown as they are supposed to be or used to be rather to what they are changed to

It should show the positions indicating their statuses with relation to the authority

AVOIDING CONFLICTS BY CLARIFICATIONS

Position Description: A good position description informs everyone of the incumbent’s responsibilities

A good position description includes:Not the detailed list of all the activities But the major end result areas or the goals to which the

person is responsibleThe reporting relationshipsThe position’s authorityA set of verifiable objectives for the goals

Benefits:It shows the neglected dutiesIt guides the managers for the training of new managers/

workers, understanding the personnel requirements and setting the salaries

It helps understand whether the position is necessary, if so then at what level and at which location

ENSURING UNDERSTANDING OF ORGANIZING

Teaching the nature of organizingReorganizing the importance of informal

organization The grapevine

To hear something through the grapevine is to learn of something informally and unofficially by means of gossip and rumor.

It has the information which is confidential or not open, or because of line’s inadequacies its unable to pass through

BenefitsIt satisfies social needs and imparts belongingnessEffective managers use this channel for spreading the

positive or fruitful information, and to mold the team’s morale

PROMOTING AN APPROPRIATE ORGANIZATION CULTURE

The organization culture: It has been defined as "the specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other and with stakeholders outside the organization”

The effectiveness of an organization is influenced by the organization culture

The influence of the leader in an organization culture:The top managers create the climate of an enterpriseThe values practiced by them influence the direction of the

enterprise“Values can be defined as broad preferences concerning

appropriate courses of action or outcomes” or “a belief about what is appropriate and what is not that guides the actions and behavior of employees in fulfilling the organization’s aims”

Value driven leaders set the standards of performance, motivate employees, make the company special and are a symbol and role model to the external and internal environment”