Giving a return on investment. Applied business solutions

Contents

5 Innovativesolutionsfromworldclassexperts

11 Callinguponexpertisefromacrosscampus

17 Developingyourtalent

23 Workingwithtomorrow’sbusinessleaders

28 WorkingwiththeSchoolofManagement

29 Abroadbaseofexpertise

30 Wheretofindus

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“Over the past two years our revenues have increased by more than 300 per cent. Our relationship with the Schools of Management and Mathematics at the University of Southampton has been, and continues to be, a significant contributor to this success.”Alan Willson: Director of Business Development, Logical Transport

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For companies to succeed in today’s dynamic business environment, it demands much more than just ‘business as usual’. We work closely with a wide range of companies to bring fresh perspectives to their complex problems.

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The University of Southampton School of Management has the expertise, knowledge and experience to help companies and organisations reach new levels of success.

Ouracademicshavemanyyearsexperienceofengagingwithindustryandareskilledinessentialbusinessdisciplinessuchasstrategy,risk,financeandadvancedanalytics.Theycanworkwithyoutosolveyourbusinessproblems,resolveissuesandmapoutyourfuturestrategies.

Notonlythat,wecanalsobringinexpertisefromothercentresofexcellenceintheUniversityofSouthamptontohelpconsidersolutionsfromalternativeangles.Wehaveexcellentlinkswithworld-classscientists,engineersandmathematiciansacrossthecampus.

Ourbusinesscollaborations,combinedwithourachievementsineducationandresearch,alsoenableustoprovidehighqualityprofessionaldevelopmentopportunities.TheserangefromfullMastersdegreestoshortcoursesandbespokeprogrammestailoredtoindividualcompanies’requirements.

AsyourpartnerinbusinesstheSchoolofManagementwillworkwithyoutoachieveyourgoals.Talktoourbusinessdevelopmentteamtofindoutmoreaboutwhatwecanoffer.

Companies we have worked with:

Barclaycard

bmi

British Airways

FICO

Ford

Hampshire County Council

HMRC

Home Office

MoD/Dstl

Met Office

NATS

NHS

New Look

Rolls-Royce

Southampton Container Terminals

Southampton FC

Southern Water

World Health Organisation

Innovative solutions from world class experts

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Emergency procedure. Bringing new practices to a leading US hospital

Our analytical expertise is making a difference to a major American hospital.

Children’sHospitalofWisconsin,locatedinMilwaukee,workedwithourspecialistsinManagementSciencetoimprovehealthcarequalityandoutcomesinthepaediatricintensivecareunitandoperatingtheatres.

Thethree-yearpartnershipwithSouthampton’sProfessorTerryWilliamsandProfessorSallyBrailsfordinvolvedextensiveanalysisofexistingpracticesandtheuseofsimulationtechniquestomodelalternatives.

Thehospital’semergencydepartmentandtraumacentreinMilwaukeeisoneofthebusiestintheUnitedStates,treatingalmost60,000patientseveryyear.

DrRameshSachdevabelievesthecollaborationwithSchoolofManagementacademicswasextremelyvaluable:“WenowhaveamuchbetterunderstandingoftheflowthroughourICUandoperatingrooms,”hesays.“Theexperiencehasbeenvery,verypositiveforusasweplanfortheexpansionofourhospital.ManyoftherecommendationsfromtheUniversityofSouthamptonhavebeenincludedinourstrategicplanning.”

HeparticularlyappreciatesSouthampton’sapproachtothechallenge:“ManagementscienceintheUSconcentratesonhardscience;Britishcolleaguesintegratesoftertechniquessuchascognitivemappingwhichiskeyinahealthcaresetting.”

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Boom or bust? Analysing the profitability of mortgages Coventry Building Society consulted the School of Management when it wanted to create an effective tool to analyse the profitability of its portfolio of mortgage products.

ProfessorLynThomasbuiltacomputerisedpricingmodelthatcouldtakeaccountofmanyvariablefactorsinthehomeloanmarketindifferenteconomiccircumstances.Simplermodelsalreadyexistbutoftendonotincludecomplexrisksfromdefaults,fallinghousepricesorchangingloantovaluefigures.Therearealsodifferencesintheprofitabilityofbuy-to-letandself-certificationmortgages.

“Mortgagesarelong-livedproducts,oftenlasting25years,andmuchcanhappenoverthelifeoftheloan,”Lynexplains.“Weuseddatafromthelasttenyearsprovidedbythebuildingsociety’sanalyststomakethemodelascomprehensiveaspossible.”

CoventryBuildingSocietyMortgageRiskManagerSandyMehraadds:“ProfessorThomas’swealthofexperienceandknowledgeaboutcreditrelatedissueshasbeeninstrumentaltothedeliveryofthisproject.Hisabilitytocombinecommercialgoodsensewithintellectualinputandacademicrigourwasimportantinachievingasuccessfuloutcome.”

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Complex business challenges can require comprehensive solutions. We can call on the skills and resources of expert colleagues from across the campus in fields ranging from computer science to law when resolving your organisational issues.

Calling upon expertise from across campus

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Working with the School of Management gives you access to world-class experts across a wide range of subjects. To resolve your business issues we can form unique partnerships with some of the best researchers in the country including academics in engineering, science, social sciences, law and health.

Withover22,000students,around5000staff,andanannualturnoverofmorethan£370million,theUniversityofSouthamptonisacknowledgedasoneoftheUK’stopinstitutionsforengineering,computerscienceandmedicine.Itcombinesacademicexcellencewithaninnovativeandentrepreneurialapproachtoresearch,supportingaculturethatengagesandchallengesstudentsandstaffintheirpursuitoflearning.

TheUniversityisalsohometoanumberofworld-leadingresearchcentres,includingtheInstituteofSoundandVibrationResearch,theOptoelectronicsResearchCentre,theWebScienceResearchInitiative,theCentrefortheDevelopmentalOriginsofHealthandDisease,theMountbattenCentreforInternationalStudiesandtheSouthamptonStatisticalSciencesResearchInstitute.

TheUniversityiswidely-regardedasoneofthebirthplacesoftheopticfibreandstillleadstheworldinthefieldofoptoelectronics.SirTimBerners-Lee,whoisoftencitedasthe‘father’oftheinternet,isaVisitingProfessor.

Southampton’saeronauticalengineershavebeeninstrumentalinmakingaircraftenginesquieterandmoreefficientthroughinnovativeapproachestowingandenginedesign.Engineersfromtheworld-renownedWolfsonUnitforMarineTechnologyandIndustrialAerodynamics(WUMTIA)atSouthamptonusedtheUniversity’swindtunneltohelptheBritishgold-medalwinningcyclingteamprepareforthe2008BeijingOlympicGames.EngineeringSciencesstudentsworkedwithUKSport’steamwhichsupportedAmyWilliamswhowongoldinthebobskeletoneventatthewintergamesatVancouverin2010.

TheUniversitywasranked12thinthe2010SundayTimesleaguetables.Itisrankedinthetophundreduniversitiesintheworld–oneofonly17UKuniversitiestomakethetophundredintheWorldUniversityrankingspublishedintheTimesHigherSupplement2009.

Inthe2008ResearchAssessmentExercise,thefirstmajorassessmentofUKresearchsince2001,SouthamptonmaintaineditspositionasoneoftheUKstopresearchuniversities.

Logical Transport turned to the Schools of Management and Mathematics when it wanted expert advice on developing the next generation of resource scheduling systems for its clients’ passenger and freight transport operations.

SophisticatedalgorithmsarerequiredtoproducemanagementsoftwareforeffectiveresourcemanagementsolutionsforcompaniesandorganisationssuchasNationalExpress,Group4SecuricorandBristolCityCouncil.

ManagementscientistDrJuliaBennellandMathematicsProfessorChrisPottscontributedtheirexpertisetothethreeyearprojectaspartofaKnowledgeTransferPartnership(KTP).Thisprogrammehelpsbusinessesboosttheircompetitivenessbytappingintouniversityknowledge,technologyandskills.DrNikPearsonwasengagedforthreeyearstoworkdirectlywithLogicalTransportontheproject.

LogicalTransportDirectorofBusinessDevelopmentAlanWillsonsays:“Overthepasttwoyearsourrevenueshaveincreasedbymorethan300percent.OurrelationshipwiththeSchoolsofManagementandMathematicsattheUniversityofSouthamptonhasbeen,andcontinuestobe,asignificantcontributortothissuccess.”

Just in time. Answering the scheduling challenges

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University of Southampton specialists in management science and computer science are jointly working on ways of making the airline industry more efficient.

Theyareexploringhowaircraftengineoverhaulsystemscanbeimprovedtoreducethetimetheseenginesspendinworkshopsaroundtheworld.Thisinvolvesinvestigatingcomplexairlinesupplychainsandschedulingsystems.

TheEngineeringandPhysicalScienceResearchCouncilawardedamajorgrantfortheworktoDouglasMacbeth,ProfessorofPurchasingandSupplyChainManagement,alongwithProfessorNickJenningsandDrAlexRogersfromtheUniversity’sSchoolofElectronicsandComputerScience.TheworkwascarriedoutincollaborationwithRolls-Royce.

“Supplychainsareverycomplex,”saysDouglas.“Businessleadersneedasmuchinformationastheycantounderstandwhatisgoingonsotheycanmakeinformeddecisionsandourjointresearchwillbringnewinsightstotheseissues.”

Computeragentsarebeingusedtoexploredifferentmethodsofcreatingbetterschedulingsolutionsinthiscomplexanddynamicsetting.Thesearecomputersystemswhicharecapableofflexibleautonomousactionindynamicandunpredictablesituations.

Overhauling the airline industry. Streamlining maintenance supply chains

Talented and motivated people are the heart of any company. You can make sure your senior staff are achieving their full potential by involving them in our research-led learning and development programmes.

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Developing your talent

Academic staff from the School of Management use a flexible mix of face-to-face, online and interactive approaches in delivering executive education programmes. They are frequently reviewed to ensure they remain relevant and closely linked to current and future business practices.

Wecanofferwide-ranginggeneralbusinessqualifications,Masters-leveldegreesinspecificareassuchasglobalsupplychains,riskmanagement,marketingandhumanresourcemanagement.

Wealsohavesignificantexperienceindeliveringmanybespokeprogrammes.Thesecanbeofanyduration,fromacoupleofdaystoafullyear.

OurpopularMastersinBusinessAdministration(MBA)givesexecutivesthetools,knowledgeandconfidencetochallengeconventionalthinkingandsucceedintheworkplace.

ManycompaniesenroltheirseniorstaffontheMBAprogrammetoensuretheyareup-to-datewithmodernmanagementthinking.Keymanagementtheoriesandconceptsaretaughtbyinspirationalexpertswhoalsocarryoutcutting-edgeresearchwithbusinessesandorganisationsintheirspecialistfields.OurMBAalsomeetstheglobalstandardoftheAssociationofMBAs(AMBA),throughitsrelevant,internationalandbroadcurriculum.

ADoctorofBusinessAdministration(DBA)programmeofpart-timestudyhasnowbeenlaunched.Thischallengingqualificationbenefitsthecompanyororganisation,aswellastheindividual,asstudentsareencouragedtoanalyseandtacklespecificissuesandprojectswithintheirownworkplaceduringtheirtimeatSouthampton.AcademicrigourandprofessionalstandardsoftheDBAaretheequalofaPhD.

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Lift company Stannah makes sure its managers are well-equipped to succeed by enrolling them on the University of Southampton MBA.

TheAndover-basedbusinesshassentseveralofitsseniorstafftotakepartinthiscomprehensiveandchallengingpart-timebusinessdevelopmentprogrammewhichincludesthecompletionofanin-depthprojectontheircompany.DirectlinkswithindustryensureSouthamptonacademicshaveup-to-the-minuteknowledgeofthebusinessworldintheregionandbeyond.

AlastairStannah,ManagingDirectorofStannahLifts,says:“Ourgroupisverycommittedtodevelopingourpeople.Gainingexternalperspectivesonthecompanyandlearningbestpracticefromelsewhereisinvaluableforourmanagers.Theynowlookattheir‘dayjob’withfresheyes.”

HeaddstheknowledgeandskillsgainedthroughtheMBAhavebeenparticularlyusefulforonemanagerwhonowrunstheMicroliftsdivisionandputsthebusinesstheoryintopracticeeveryday.

“Focusingonprofessionaldevelopmentforyourpeoplewillgiveyourcompanythatvitaledge,”hesays.

Going up. Stannah Lifts put MBA theory into practice

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Cargill Ocean Transportation, a global shipping agency managing many hundreds of dry bulk carriers, wanted to develop the skills of its staff up to Masters degree level. The School of Management worked closely with the Institute of Chartered Shipbrokers to devise certificate-level modules which could be delivered on site in Cargill’s offices in Geneva and Singapore. The University of Southampton’s Institute of Maritime Law is also involved in delivering this programme.

Inthenextphase,staffwilltakemodulesselectedbythecompanyfromtheUniversityofSouthampton’sMBAprogrammetoearnaDiploma,somewillthengoontowriteadissertationfortheirMastersdegree.

“ThisexclusiveprogrammeisaimedatprovidingCargillwithacompetitiveadvantagethroughdevelopingitsstaff,”saysProfessorDouglasMacbeth.

“Weanalysedthecompany’srequirementsanddrewupprogrammesofstudytoaddressallstaffneeds.”

Setting the right course. Bespoke Masters programme for Cargill

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Our talented students can give your company a fresh pair of expert eyes. We can set up projects with postgraduate and undergraduate students studying a wide range of disciplines from Management Science to Marketing.

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Around 900 undergraduates and postgraduates are currently studying at the School of Management. Our students come from a wide range of cultural and geographical backgrounds; more than 30 nationalities are represented.

Throughouttheircourses,weplacemuchemphasisongroupworktohelpstudentsdeveloptheessential‘people’skillstheywillneedinbusinessRecentcasestudiesareoftenusedtoreflecttherealityofeverydaydecision-makingandproblem-solvingintheworkplace.

Manyofourstudentsalsoundertakeinternships,consultancyandresearchassignmentsaspartoftheirprogrammesofstudy.Theywelcomenewchallengesfromallkindsofcompaniesandorganisationssotheycanputtheirknowledgeintopractice.

Ofcourse,ourstudentsareexpertsinusingthelatestITandcommunicationtechnology;theirinsightsintomodernmarketingtechniquescanrevolutioniseyour

systems.Buttheyarealsoskilledacrossthewholerangeofmanagementskillsfromdataanalysistoaccountancyandfinance.

Businesspeoplealsoappreciateinteractingwithtomorrow’sleadersthroughtalkingtoourstudentsabouttheirexperiences,contributingtheirexpertisetoseminarsorofferingprizesforparticularpiecesofwork.Ifyouarethinkingaboutemployingnewstaff,thiscouldbeanidealopportunitytogettoknowsomepotentialrecruits.

Wedemandalotfromourstudents.ToenrolattheSchoolofManagementinthefirstplacetheyneedexcellentgrades,thenouracademicstaffworkhardtoinspireandmotivatethemtosucceedthroughouttheirtimewithus.Youcanmeettomorrow’sstarsofbusinessifyoulinkupwithourtalentedpeople.

Working with tomorrow’s business leaders

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Students on the Strategic Entrepreneurship Masters programme are challenged to work with social enterprises, voluntary and not-for-profit organisations to gain an insight into different models of business.

ThreeofthemworkedwithSouthamptonScrapstoretohelpthecharityincreaseitsrevenueandplanforthefuture.

ScrapstorecollectsunwantedsurplusandwastegoodsfrommanufacturersintheSouthandredistributesthemontoartists,schoolsandsmallbusinesses.Its430membersusethematerialsinworkingwith49,000childrenand5,700adultsinandaroundSouthampton.Anationalorganisation,ScrapstoreisrunlocallybyacommitteeofvolunteerswithprojectworkerBeckyWilliams.

PostgraduatesOscarDemello,RavinderSinghandNanthanatSrisawangwonganalysedtheoperationanditsBusinessPlan,spoketoeveryoneinvolvedandmaderecommendationsonhowitcouldbeimproved.

“Thestudentswerejustexcellentandapleasuretoworkwithbecausetheyweresoprofessional,”saysBecky.“Theybroughtafreshperspectivetoourorganisationandourmembersenjoyedworkingwiththem.Theyhaveleftuswithmanygoodideasalongwithaveryusefulspreadsheettoolwecanadaptforotherpartsofthebusiness.ItwasasuperbexperienceforScrapstoreandonewewouldliketorepeatinfuture.”

Bringing a fresh perspective. Students work with social enterprises

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Barclaycard has recruited several talented postgraduate students from the Schools of Management and Mathematics after inviting them into the company to work on summer projects.

AndyMartynheadsgraduaterecruitmentandtalentdevelopmentatBarclaycard’screditriskdepartment.“Southamptonhasastrongreputationforanalyticsanditscoursesareveryrelevanttotheneedsofbusiness.I’vebeenveryimpressedwiththeabilitiesofthesestudents,”hesays.

Barclaycardtookonthreestudentsforsummerprojectsin2009andemployedthemall,whentheplacementswereover.

StudentsofMasters-levelManagementScienceandOperationalResearchprogrammesallundertakeathreemonthplacementaspartoftheirstudy.CompaniesandorganisationsofferingplacementsovertheyearshaveincludedBritishAirways,RBSInsurance,Dstl,NHS,andtheMetOffice.

Making it all add up. Students impress at Barclaycard

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We can tailor-make projects lasting for a few days to several years with external or our own funding. There are many ways of working with us:

Consultancy

Academicsfromawiderangeofdisciplinescanworkdirectlywithyourcompanyororganisation,bringinginfurtherexpertisefromwithinoroutsidetheUniversityasrequired.

Knowledge Transfer Partnerships

Askilledgraduate,employedbytheUniversity,willworkinyourorganisationtotacklealongtermstrategicprojectforuptothreeyears.Theywillbesupportedbyexpertacademicsupervision.Governmentgrantsareavailableforupto60percentofcosts,withtheremainingcostsmetbyyourorganisation.

Research Partnerships

Wearekeentoengagewithrealbusinessproblemsandyoursupportisneededtomakethispossible.Insomecasesallweneedisaletterofsupporttotheeffectthataplannedresearchprojectisimportanttoyouandyouwillbeinvolvedinsomeway-interviews,advisoryorreviewmeetingsforexample.OtherresearchpartnershipscantaketheformoffocusgroupsortopicdiscussionsundertheChathamHouserule.Confidentialitywillalwaysberespected.Wecanbeasflexibleasyouneed.

Professional Development and Training

TheSchoolofManagementhasacomprehensiverangeofprogrammesforcompaniesandindividuals,fromundergraduatedegrees,Mastersdegreesinmanybusinessdisciplines,theMBAandtheDoctorateofBusinessAdministration(DBA).

Shortcoursesandprogrammescanbedevelopedforyourcompany,eitheraspartofourexistingdegreestructuresoronabespokebasis.Rolls-RoyceandCargillOceanTransportationareamongorganisationsthathavechosenhisoption.

Reaching the rising stars

TheSchoolofManagement’stalentedandenthusiasticstudentswanttoworkwithbusinesses.Therearemanyopportunitiestolinkwithouryoungpeoplewhocanbringfreshperspectivestoyourcompanythroughsupervisedplacementsandprojects.Wealsowelcomebusinessleaderswhowanttocontributetoourprogrammes,throughtalkingabouttheirexperiencestostudentsinseminarsandtakingpartinnetworkingevents.Ofcourse,thiswillbeinvaluableifyouarelookingtorecruitnewstaff.

Why we want to work with you

Forus,it’snotjustaboutmakingmoney.WearearespectedSchoolofManagementandneedtointeractwithmanagersinallareasofbusinesstomakesureweareresearchingandteachingtherightthingsthatwillbeusefultobusinessandsociety.

Working with the School of Management

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How we will work with you

Wewillputateamtogethertoworkwithyoutoconsidertheissuesfromafreshperspectivesowecanaddressyourneedsandfindanswers.

Weunderstandyourtimeisimportant.Ifyoucontactus,wewillrespondwithinoneworkingday.Wearehappytovisityoutoexplorepossibilitieswithoutanycommitment.

Professionalstandardsofprojectmanagementandreportingareguaranteed.Naturally,wewilldeliverresultswithinprofessionalstandardsofconfidentialityandoutcomes.

Wecanworkwithapprovedconsultinggroups,whenrequired,tosupplementourskillsetsandcapacity.

The Business Development team

Professor Douglas Macbeth An expert in supply chain management, Professor Macbeth came to Southampton from the University of Glasgow. He was founding director of SCMG Ltd, consultants in Supply Chain Management, procurement and logistics, which was spun out of the University of Glasgow after a series of academic research projects. He had nine years experience in industry in operations management roles in electricity supply and consumer durable production before starting his academic career.

Tarsha Jonas Tarsha is Business Development Co-ordinator. She trained as a business systems analyst and has worked in telecoms, data, finance and manufacturing in the UK and South Africa.

A broad base of expertise

The School has experts in:

Accounting, Accountability and Governance

Corporate Responsibility and Sustainability

Entrepreneurship

Finance and Banking

Health

Human Resource Management

Knowledge Management and Information Systems

Leadership and Change

Management Science

Marketing

Organisational Behaviour

Project Management

Risk

Strategy

Supply Chain Management

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Where to find us

School of Management University of Southampton Highfield Southampton S017 1BJ United Kingdom

By Road

M3 – Exit M3 at junction 14, following signs for Southampton (A33). Follow the A33 into Bassett Avenue and follow map/signs to the Highfield Campus.

M27 (West or East) – Leave M27 at junction 5 (Southampton Airport), and follow maps/signs to the Highfield Campus.

By Rail

Fast trains from London and Bournemouth/Weymouth stop at Southampton Central and Southampton Airport Parkway. Trains from Portsmouth and Bristol/South Wales stop at Southampton Central. The Uni-Link U1C bus service runs from Southampton Central and the U1A service from Southampton Airport Parkway to the University.

By Coach

Southampton Coach Station is at Western Esplanade, in the city centre. The University’s Uni-link buses connect the Highfield Campus and the city centre.

By Air

Southampton International Airport is about 20 minutes from the Southampton Campuses by bus or taxi. There is a full domestic service, as well as flights to mainland Europe and the Channel Islands.

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www.southampton.ac.uk/management busdev@southampton.ac.uk +44 (0)23 8059 9340