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Management BUS 211-212
Week 1 - Quiz
Quiz
Every Friday there will be a quiz to see how much you have learned and remembered from the past week.
If you do not score over 70%, then you have a lot of work to do!
•No books or notes or mobiles are allowed.•There are 20 questions.•You must take the quiz without help from your friends.
Question 1
1 What is management?
a Bureaucracy
b Someone who coordinates and oversees the work of other people so that organisational goals can be accomplished.
c Telling other people what to do and making sure they do it by forcing them into organisational functions.
d Something not useful for any worker
Question 2
2 What are the four functions of a manager? Write down each one.
a
b
c
d
Question 3
3 What are the 3 skills a manager needs
a Human, animal, mineral
b Conceptual, technical, administrative
c Human, geographical, racial
d Technical, human, conceptual
Question 4
4 Which 4 factors shape a manager’s role?
a Innovation, functions, change, decisions
b Noodles, rice, bread and meat
c Customers, innovation, stability, change
d Change, innovation, customers, controlling
Question 5
5 Name 2 of the classical approaches to management
a
b
Question 6
6 What are the 4 types of goals?
a Financial, unlimited, virtual, real
b Financial, strategic, stated, real
c Work hard, play hard, sleep hard, eat well.
d Strategic, financial, high, low
Question 7
7 Write down 4 types of plans.
a
b
c
d
Question 8
8 What are the 4 key elements of Management by Objectives?
a
b
c
d
Question 9
9 What does SMART stand for?
a S=
b M=
c A=
d R=
e T=
Question 10
10 Which type of managers do the most Strategic Planning?
a Top level
b Middle level
c First level
d Non-managers
Question 11
11 What is a Business Model?
a How the company will plan
b How the company will make money
c How the manager will make money
d A lot of made up rubbish!
Question 12
12 What is Step 6 of the Strategic Management Process?
a External analysis
b Formulate strategies
c Implement strategies
d Evaluate strategies
Question 13
13 What is a Mission Statement?
a A statement of the purpose of the organisation
b A plan for the organisation
c A list of organisational goals
d The competitive advantage of the organisation
Question 14
14 What does SWOT stand for?
a S=
b W=
c O=
d T=
Question 15
15 Name 3 competitive strategies
a
b
c
Question 16
16 What is a First Mover?
a The first person to dance
b An organisation which takes the lead on a new product or service
c A manager that makes the first decision
d An organisation that was created before other organisations
Question 17
17 How many steps are there in the Decision Making Process?
a 3
b 4
c 6
d 8
Question 18
18 Name the 3 decision making situations
a
b
c
Question 19
19 Which of these are decision making styles?
a Linear, non-linear
b Circular, non-circular
c Quick, slow
d Happy, sad
Question 20
20 What is a Self-Serving Bias?
a Taking the blame for failure and not for success
b Helping yourself to everything
c Taking credit for success and blaming others for failure
d Creating meaning out of unrelated events
Answers 1-10Q Answers
1 b. Someone who coordinates and oversees the work of other people so that organisational goals can be accomplished.
2 Planning, organising, leading, controlling
3 d. Technical, human, conceptual
4 c. Customers, innovation, stability, change
5 Scientific, general administrative
6 b. Financial, strategic, stated, real
7 Strategic, operational, long term, short term, directional, specific, single-use, standing
8 Goal specificity, participative decision making, an explicit performance/evaluation period, feedback
9 Specific, measurable, attainable, relevant, timebound
10 a. Top level managers
Answers 11-20Q Answers
11 b. How the company will make money.
12 d. Evaluate strategies
13 a. A statement of the purpose of an organisation
14 Strengths, weaknesses, opportunities, threats
15 c. Cost leadership, differentiation, focus
16 b. An organisation which takes the lead on a new product or service
17 d. 8
18 Certainty, risk, uncertainty
19 a. Linear, non-linear
20 c. Taking credit for success and blaming others for failure