Managed Services: Expert Support for SQL …...Performance tuning, capacity planning, T-SQL coding, and optimization High availability/disaster recovery (clustering, log shipping,

https://us.hitachi-solutions.com/Hitachi Solutions Managed Services: Expert Support for SQL Database Administration

Hitachi Solutions Managed Services: Expert Support for SQL Database Administration

A subscription to Hitachi Solutions Managed

Services: Expert Support for SQL Database

Administration gives you access to a dedicated

team of certified Microsoft SQL Server experts who

will provide you with the services you need, when

you need them.

Managed Services:

Expert Support for SQLDatabase Administration

Microsoft SQL Server database installation, configuration, and set up (2000, 2005, 2008 R2, 2012, 2014, 2016)

Data modeling, database design, and audits

Performance tuning, capacity planning, T-SQL coding, and optimization

High availability/disaster recovery (clustering, log shipping, mirroring)

Hitachi Solutions Managed Services: Expert Support for SQL Database Administration provides you with as much support as you need. Choose from the following service options to customize your subscription:

Customize your service package by choosing exactly what you need — from initial consulting, system design, and architecture to 24/7 ongoing incident handling and proactive management. This continuity of service ensures the optimal performance and efficient operation of your Microsoft SQL Server database — anywhere, anytime, in the cloud, or on-premise.

We provide you with the Microsoft SQL Server expertise you need to take you from strategic planning through to day-to-day operations. Your dedicated Microsoft SQL Server team is complemented by our cloud-certified professionals who have extensive server experience in Microsoft Azure (SQL Data Warehouse, Database, and Data Lake) and the Amazon (RDS) Cloud Platform.

Upgrades, migrations, replication

Cloud migration

Integration Services (SSIS) and general ETL development

Business Intelligence: SQL Server Analysis Services (SSAS) and SQL Server Reporting Services (SSRS)

Advanced troubleshooting

Monitoring



Highlights

Implementation Services

Flexible engagements: Mix and match the services you need, month after month

24/7/365 service coverage for always-available, high-performing systems

Data model design and development

Installation, configuration, and upgrade

Database partitioning

Data access configuration

High availability/cluster

Data center creation and migration to the cloud (Microsoft

Azure SQL Data Warehouse/Database, Google Cloud

Platform, and Amazon RDS)

Data integration: SQL Server Integration Services (SSIS) and

general ETL (Extract, Transform, Load) development

Deployment automation

Multi-data center disaster recovery implementation

RDBMS-to-SQL Server migration (e.g., Oracle-to-Microsoft SQL Server)

Advanced troubleshooting and performance tuning

Transact-SQL (T-SQL) coding

Security configuration and system integration

Pre-production health check and review

Analytics tool integration

Business Intelligence: Microsoft SQL Server Analysis Services

(SSAS) and SQL Server Reporting Services (SSRS)

Virtualization: VMware and Microsoft Hyper-V

Services available around the world through remote geo-distribution

Cost-effective, high-return alternative to hiring internally

Certified teams with advanced Microsoft SQL Server experience



Supporting You in the CloudOur strong partnerships with the top cloud vendors provide you with the industry’s leading cloud expertise. When you choose to host your database in the cloud, your dedicated team will include cloud experts from Hitachi Solutions who will provide valuable advice and consulting in:

Capture and manage warranty activities and terms and conditions

Capture equipment details and serviceable components in warranty agreements

Manage product registrations, claims, RMAs, and approval workflows

Manage product registrations, claims, RMAs, and approval workflows

We do this all while maximizing your cloud investment to ensure cost efficiency, scalability, and high availability.

Virtual DBA service actively monitors and responds to any incidents, ensures your SQL servers remain online longer, and minimizes your risk of extended service outages.

Our monitoring and incident response services let you enjoy the following benefits:

No software installation required, so no outages need to integrate with our support systems and no risks of application conflicts with existing server monitoring solutions.

Our goal is to help you improve the efficiency and performance of your business. With our SQL Server Monitoring and Incident Response services, we enable you to operate more cost effectively, streamline your technical support requirements, and free you up to focus on doing what you do best, which is to work on your business!

Misconfigured SQL Servers can have a significant impact on the performance, reliability, availability, and recoverability of your business’ core database infrastructure. Given the high cost of SQL Server licensing, it’s always impressive to see how many businesses fail to properly configure SQL Server to maximize their return on investment!

At Hitachi Solutions Managed Service Professionals, we pride ourselves on the extremely detailed and action-oriented reports that our Health Checks yield. While too many DBAs produce reports that gloss over facts or make fuzzy claims that could apply to 95% of databases, our reports are precise, easy to understand, and empowering (yes, empowering). Ideally, a Health Check doesn’t just identify problems — it lays out a roadmap for stable environment.

Identify Misconfigurations and Problem Conditions Before They Impact Your Business

SQL Server Health Checks

For clients who have elected to perform our SQL Health Check as part of our Managed SQL Server on boarding process, we’ll also incorporate remediation activities

48-hour performance baseline analysis

Review of storage, network, CPU and memory configurations

Detailed assessment of SQL Server instance components including services configuration, maintenance plans, failure notifications and SQL operators, high-availability configurations and more

Critical business database reviews for misconfigurations including identification of any high-value missing indexes, duplicate indexing, heap tables, and much more

Here are a few key features:



24/7 SQL Server Monitoring and Incident Response Services

We monitor and respond to incidents before they can become a costly outage to your business.

Our monitoring and incident response service is your business’ insurance policy against SQL Server issues, with 24/7 monitoring and incident escalation to our on-call DBAs who are available to quickly respond to any issues.

ARRA for Field Service: Remote Support via Augmented Reality Hitachi Solutions’ Augmented Reality Remote Assistance (ARRA) for Field Service empowers technicians to use augmented reality to interact with in-office experts via live video using smart glasses, a phone, or tablet. AARA for Field Service enables you to:

Take Advantage of Advance Adoption Services

Access to Deployment and Adoption Resources Globally

Assistance for Modern Adoption of Data Security and Governance

Unlock Performance-Based Benefits of Your Infrastructure

Get Started. Request a Customized Demo.

Interested in learning more about Managed Services?

Get a customized demo to see how you can re-invent your

business solutions.

[email protected]

Call Us at 888.599.4332

Documents

Managed Services: Expert Support for SQL …...Performance tuning, capacity planning, T-SQL coding, and optimization High availability/disaster recovery (clustering, log shipping,