MANA3320-Spring 2010Prewitt

http://www.youtube.com/watch?v=kzCQ219bxl8&feature=related

HR functions impact all departments and employees in the organization◦ Staffing and Selection◦ Talent Management◦ Employee Development◦ Strategic Partner◦ Employee Initiatives◦ Motivation/Efficiency◦ Competitive Advantage

The key resource in most, if not all, organizations is people◦ Why?

Utilizing employees KSA can provide a competitive advantage

The most pressing competitive issues facing firms:◦ Competing, recruiting, and staffing globally◦ Embracing new technology◦ Managing change◦ Managing talent, or human capital ◦ Responding to the market ◦ Containing costs

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Competing in the global market Where will you find the employees required

to fill key roles?◦ “graduates in science, technology, engineering

and math have flattened to roughly 225,000, well short of the estimated 400,000 needed by 2015”

1

Staffing employees in foreign sites Having programs that attract and retain KEY

talent Workforce Planning - being prepared

1 Fox, A. (2010).

Changes the way you can do business◦ Remote Locations◦ Flexible Work Schedules◦ Communication◦ Training◦ Performance Management

Transfer from touch to knowledge workers◦ Trend of the type of business in the US◦ Know the employees’ tech ability

Communication at AA

Recruiting◦ Job boards◦ Interviews◦ Filtering Applicants Benefits Payroll ◦ Job boards◦ Interviews◦ Filtering Applicants What should be consider when choosing an HR

system? Major benefits?

Change is inevitable, so embrace it Reasons for change

◦ Forced◦ Created

Types of change? Managing change requires:

◦ Plan◦ Vision◦ Communication◦ Engage stakeholders

Human capital is very different than other types of capital

Retention◦ What are the disadvantages to losing an employee?◦ Engagement – creates ownership/fullfilment ◦ Development◦ Work-life balance

Staffing◦ Right person in the right position at the right time◦ Recruitment◦ Compensation

KSA Position Performance Who’s responsibility?

Ways to increase quality and efficiency◦ TQM◦ ISO 9000◦ 6σ◦ Continuous Improvement◦ Re-engineering

Paradigm shift Requires HRM

Its about the bottom line◦ What is the responsibility of a corporation?◦ Who should the corporation value most?

Ways to reduce costs◦ Downsizing◦ Outsourcing◦ Offshoring◦ Employee leasing - thing of the future?

What is changing?◦ Ethnicity◦ Race◦ Age-Generations

Talent gaps (baby boomers) Different needs

◦ Culture Employee rights/attitudes Worried about privacy – HIPPA, SS#

◦ Gender Employee expectations/attitudes Reasons for having a diversity program?

HR Manager’s responsibilities◦ Advice & counsel (be careful!)◦ All HR functions◦ Policy◦ Employee Relations

HR Managers competencies◦ SME w/ policy◦ Understand functions/purpose of the organization

(business)◦ Credibility/integrity/trustworthy

HRM can’t be done in a silo

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