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Man Your ATI VISION License - Accurate Technologies to Manage your... · the ATI Support Portal, you can log into the ATI Support Portal and look under My Licenses. Your Serial Number

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Registering a license for VISION 4.0

1. In your browser, navigate to http://www.accuratetechnologies.com, then click on Support (you will be

redirected to the Support page)

2. Click the Sign In link in the upper right-hand corner, and log in using your Email Address and Password

a. If you cannot log in to the Support Portal, please use the Reset Password link provided on the login

page.

b. An email will be dispatched to you containing a link to reset your password. This password reset token

expires 60 minutes after it’s sent.

c. If you do not receive a password reset link within 5 minutes, check the junk/spam folders in your email.

d. If still nothing, then it’s likely you don’t have an account. Click the Register link to register an account.

3. Click on ‘My Licenses’ under the Support banner.

4. To register a new license, click on ‘Register New License.’

a. A screen will appear which asks you if you have a serial number, or if you wish to use VISION Base.

VISION Base is a very limited version of VISION that provides basic functionality for the configuration

and use of ATI data acquisition hardware. This version provides no functionality for communicating with

an ECU. Note: this is not the same as the VISION Data Analysis Toolkit (Data Viewer License)!

b. Choose ‘I have my serial number’ to continue registering a new serial number and click ‘Next’.

5. Enter your Serial Number and click ‘Next.’

6. VISION 4.0 must be installed on your machine to continue. Once it’s installed, open it and you will get a License

Management screen showing your Machine Fingerprint.

7. Back on the Support Portal, copy & paste your Machine Fingerprint from the VISION License Management

screen in to the field on the Support Portal. Be sure there are no leading/trailing spaces when pasting it in.

Click ‘Next.’

a. You have the ability to enter a note associated with this license registration. This can be something like

‘Lab PC #1’ or ‘Cell PC’, etc.

8. Your registration is complete. A page will appear showing your registration information.

9. Your license information should also appear under ‘View License Details’ towards the top of the page.

a. To view information about a license in the ‘My Licenses’ screen, simply mouse over and click on a

license.

10. If you are using VISION 4.0 and above, you will need to download a License File. No need to enter a license key

into the VISION Licensing Dialog. The license file you download after registration takes care of all licensing for

you.

11. Click on ‘Email Me This Information’ from the page above and your License File (as a .licx extension), along with

your license information, will be emailed to you.

a. You can also click on ‘Download License File’ to download it directly to your PC.

12. Save it to a known location and go back to the License Management screen in VISION.

13. Click on ‘Import License File’ in the bottom-left of the dialog.

14. Browse to and select the License File you downloaded.

a. Hint: You can click & drag the License File in to the screen as well.

15. If the License Import was successful, you will see this screen. Select OK and restart VISION.

16. Your VISION 4.0x Licensing is complete. To double-check, go to HelpLicensing and you should see a green

check mark next to you product license.

How to Manage your ATI VISION

License

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ATI Global Offices and Contact Details

Corporate Headquarters Accurate Technologies Inc. 47199 Cartier Drive Wixom, Michigan 48393 USA Phone: +1 248-848-9200 Fax: +1 248-848-9016 Global Sales: [email protected] Global Support: [email protected]

Japan: ATI Worldwide LLC Shinjuku Mitsuba Building 5F Nishishinjuku 1-5-11 Shinjuku-ku, Tokyo 160-0023 Phone: +81 3-5325-6222 Fax: +81 3-5325-6223 Sales: [email protected] Support: [email protected]

France: Accurate Technologies SAS 4 Place Louis Armand (Multiburo) 75012 Paris, France Phone: +33 (0) 1 72 76 26 10 Fax: +33 (0) 1 72 76 25 99 Sales: [email protected] Support: [email protected]

Sweden: Accurate Technologies AB Flöjelbergsgatan 14C Mölndal 431 37 Phone: +46 (0) 31-773-7140 Fax: +46 (0) 31-773-7144 Sales: [email protected] Support: [email protected]

Germany: Accurate Technologies GmbH & Co. KG Terminalstrase Mitte 18 85356 Muenchen, Germany Phone: +49 (0) 89-9700-7121 Fax: +49 (0) 89-9700-7200 Sales: [email protected] Support: [email protected]

United Kingdom: Accurate Technologies (UK) Limited Unit 14, St. George's Tower Hatley St George, Cambridgeshire SG19 3SH UK Phone: 01767-652-340 Fax: 01767-652-341 Sales: [email protected] Support: [email protected]

India: Accurate Technologies Unit No. 208 to 216, 2nd Floor, Delta Block, Sigma Soft-Tech Park, Ramagondanahalli, Varthur-Hobli, Bangalore - 560066 Phone: +91 80 41694218 Sales: [email protected] Support: [email protected]

United States: Accurate Technologies Inc. 47199 Cartier Drive Wixom, Michigan 48393 USA Phone: 248-848-9200 Fax: 248-848-9016 Sales: [email protected] Support: [email protected]

Internet sites:

Corporate Site: www.accuratetechnologies.com

Support Site: https://w2.accuratetechnologies.com/support

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Documentation Control

Document Category: Authors Name: Document Version:

Public James Mitchell 2.0

Release Type: Publish Date: Status:

Application Note 2014-10-13 Released

Document Number: Customer List: DOC 460-0028 All

Subject: How to Manage your ATI VISION License

Keywords: ATI VISION License Manage Support Portal Serial Number Computer ID License Activation Key

ATI Copyright Information

© Copyright 2014 Accurate Technologies Inc. Wixom, Michigan

While Accurate Technologies Inc. takes great care to ensure the accuracy and quality of these materials, all

material is provided without any warranty whatsoever, including, but not limited to, the implied warranties of

merchantability or fitness for a particular purpose.

The data in this document may not be altered or amended without special notification from Accurate Technologies

Inc. Under no circumstances may any part of this document be copied, reproduced, transmitted, or translated into

another language without the express written permission of Accurate Technologies Inc.

Information in this document is subject to change without notice. The names and designations used in this

document are trademarks or brands belonging to the respective owners.

Published in the USA

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Contents

1 Purpose ................................................................................................................................................................. 5

2 Understanding the ATI VISION Licensing Process ................................................................................................. 5

3 ATI VISION Licensing: The Numbers ...................................................................................................................... 6

3.1 Serial Number .............................................................................................................................................. 6

3.1.1 Where do I get a Serial Number? ............................................................................................................. 6

3.1.2 What if I lost my Serial Number? ............................................................................................................. 6

3.2 Computer ID ................................................................................................................................................. 7

3.2.1 Where do I get a Computer ID? ............................................................................................................... 7

3.3 License Key ................................................................................................................................................... 8

3.3.1 Where do I get a License Key? ................................................................................................................. 8

4 The ATI Support Portal .......................................................................................................................................... 9

4.1 Creating an ATI Support Portal account (new users only) ......................................................................... 10

4.2 Restoring access to your ATI Support Portal account ................................................................................ 13

4.3 Logging into the ATI Support Portal ........................................................................................................... 17

5 How to register your VISION license ................................................................................................................... 19

6 How to view your license keys ............................................................................................................................ 23

7 How to move your VISION license to a new PC .................................................................................................. 25

8 How to enter your license information into VISION ........................................................................................... 29

9 How to deactivate (unregister) your VISION license .......................................................................................... 33

10 How to verify Administrative Rights ................................................................................................................... 36

11 Troubleshooting .................................................................................................................................................. 39

11.1 Invalid Serial Number ................................................................................................................................. 39

11.2 Invalid License Key ..................................................................................................................................... 40

11.3 Invalid Data Entered ................................................................................................................................... 41

11.4 License has exceeded its maximum registrations ...................................................................................... 41

12 Common Licensing Tasks – Frequently Asked Questions ................................................................................... 42

13 Record of Revisions ............................................................................................................................................. 44

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1 Purpose

This document is intended to assist users with managing their ATI VISION license.

This document details how to manage a Standard Node-Locked License, which is the most common

license type. For assistance with managing other license types, please Contact ATI Support.

The procedures and operations described in this document assume VISION 3.6 and later. However,

much of the information is applicable to older versions.

2 Understanding the ATI VISION Licensing Process

Here is a general overview of the licensing process:

1. When a company purchases a VISION license, ATI provides the company with a Serial Number for that

license. The Serial Number and information on the toolkits that were purchased with the license are

added to the ATI Support Portal licensing system.

2. The company that purchased the license distributes the license Serial Number to the end user.

3. The end user installs ATI VISION, and obtains the Computer ID from the VISION Licensing dialog.

4. The end user logs in to the ATI Support Portal, navigates to the License Registration area, and registers the

license to their Computer using the Serial Number and the Computer ID.

5. The ATI Support Portal displays the license keys for all versions of VISION for which the license is eligible,

based on the license maintenance expiration date.

6. The user enters their Serial Number and the license key (generated by the ATI Support Portal) into the

VISION Licensing dialog, which enables the license toolkits that were purchased.

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3 ATI VISION Licensing: The Numbers

This section describes the different numbers used in ATI VISION licensing, and their purpose.

3.1 Serial Number

The Serial Number is the unique number for a VISION license. ATI provides license Serial Numbers to a company

when VISION licenses are purchased.

Serial Numbers are not version-specific. A license Serial Number can be used with any version of VISION.

3.1.1 Where do I get a Serial Number? End users typically obtain their Serial Number from a person that manages software internally at their company,

such as a manager, license administrator, or IT person.

Users should retain their license Serial Number for their records.

VISION licenses are allocated and distributed by the company that purchased them; ATI Support does not

issue Serial Numbers to end users.

3.1.2 What if I lost my Serial Number? If your company previously provided you with a license Serial Number to use, but you no longer have a record of it,

you may be able to find it through one of the following steps:

1. If you have a version of VISION that is installed and licensed, launch it, and go to Help -> Licensing. The

Serial Number will be displayed in the dialog.

2. If you no longer have a licensed version of VISION installed on your PC, but the license is still registered in

the ATI Support Portal, you can log into the ATI Support Portal and look under My Licenses. Your Serial

Number will be displayed. Deactivated licenses are not available for viewing on the ATI Support Portal.

3. If you are unable to find your Serial Number using one of the previous steps, then you will need to contact

the person at your company who issued you the Serial Number originally, and ask them for your Serial

Number.

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3.2 Computer ID

The Computer ID is a unique number for your PC that is generated by ATI VISION. It is used to bind your VISION

license to a particular PC.

The Computer ID is automatically generated, and cannot be changed.

3.2.1 Where do I get a Computer ID? Since ATI VISION automatically generates the Computer ID, VISION must be installed in order to have access to the

Computer ID.

You can download a VISION installer by visiting the Downloads area of the ATI Support Portal.

To obtain your Computer ID, launch VISION. The Computer ID is displayed in the VISION Licensing dialog (example

below). If VISION is not currently licensed, the VISION Licensing Dialog will be displayed automatically. If VISION is

currently licensed, you must select Help -> Licensing to display the VISION Licensing dialog.

NOTE: The Computer ID is NOT the same as your login ID, network ID, asset tag number, or the Serial

Number from the bottom of your PC. If any of these numbers are used for generating a license key, you

will receive an Invalid License Key error message when attempting to apply the license key.

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3.3 License Key

The License Key a number that is generated by the ATI Support Portal, which you enter into the VISION Licensing

dialog to enable the toolkits associated with the license.

License Keys are VISION version specific. For example, a key generated for VISION 3.6 will not work with

VISION 3.7 or vice-versa.

3.3.1 Where do I get a License Key? License keys are generated using the ATI Support Portal by providing your license Serial Number and your

Computer ID.

If your license is not registered on the ATI Support Portal, you must register the license in order to obtain

your license keys.

If your license is already registered on the ATI Support Portal, all you need to do is view your license keys.

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4 The ATI Support Portal

ATI VISION licenses are managed using the ATI Support Portal, where you can perform the following operations to

manage your license:

License Registration - This process registers the license to your PC. Once a license is registered,

license keys are provided which enable the toolkits associated with your license.

View license keys - If your license is registered on the Support Portal, you can view the license keys

for all versions of VISION for which the license is eligible.

Move License - The move process will transfer the license from one Computer ID to another, under

the same User Account. This operation is necessary when moving your license to a new PC.

License Deactivation – This process completely unregisters the license from the associated Computer

ID and User Account. This is necessary when you will no longer be using the VISION license.

The ATI Support Portal located at https://www.accuratetechnologies.com/support.

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4.1 Creating an ATI Support Portal account (new users only)

If you are a new user and have never used the ATI Support Portal before, you will need to create a new account.

If you have an account on the ATI Support Portal, but do not know your login information, do NOT

create a new account. See Restoring access to your ATI Support Portal account.

-

1. Navigate to the ATI Support Portal located at https://www.accuratetechnologies.com/support.

2. Click the Register link in the bottom right-hand corner of the page

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3. Enter all required information, and click the Register button

Please retain your ATI Support Portal login information for your records. You will need this

information to manage your VISION license in the future.

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4. A Verification email will be sent to the email address specified in the previous step. Click on the link

provided to verify and complete the account registration processes.

When the verification process is complete, the system will automatically log you in for the first time.

Future logins require clicking Sign In located in the upper right hand corner of the ATI Support Portal

site.

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4.2 Restoring access to your ATI Support Portal account

If you have an account on the ATI Support Portal, but do not know your login information, do NOT create a new

account. You can restore your access to the ATI Support Portal using the process described in this section. Please

retain your ATI Support Portal login information for your records. You will need this information to manage your

license in the future.

1. Using your internet browser, navigate to the ATI Support Portal located at

https://www.accuratetechnologies.com/support.

Using the latest available version of your internet browser is recommended.

For best results, maximize your browser window so that the information on the ATI Support Portal is

readily visible.

2. Click the Sign In link in the upper right hand corner of the page.

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3. Click the Reset Password button.

4. The following page will be displayed. Enter your email address, and click the Send Reset Link button.

5. The page will refresh with the following information.

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6. If your email address is associated with a User Account, you should receive an email with a password reset

link. Click on the password reset link.

If you do not receive an email, be sure to check your junk mail folder.

7. The following page will be displayed. Enter your email address, your new password, and confirm

password. Then, click the Change Password button.

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8. Your password will be reset, and the page will refresh to the main Accurate Technologies website. You are

now logged into the site. Click Support to return to the ATI Support Portal (if desired).

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4.3 Logging into the ATI Support Portal

Use the following process to log into the ATI Support Portal:

1. Using your internet browser, navigate to the ATI Support Portal located at

https://www.accuratetechnologies.com/support.

Using the latest available version of your internet browser is recommended.

For best results, maximize your browser window so that the information on the ATI Support Portal is

readily visible.

2. Click the Sign In link in the upper right hand corner of the page.

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5. Enter your email address and password and click the Login button.

You can check the Remember Login box, if desired.

6. You are now logged into the ATI Support Portal.

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5 How to register your VISION license

Registering your VISION license on the ATI Support Portal associates the license with your Computer ID in the ATI

Licensing System, which allows you to display the License Keys for all versions of VISION for which the license is

eligible.

1. Log into the ATI Support Portal

2. Click on License Registration

3. Enter your Serial Number, and click the Register button

If you do not have a Serial Number, see Where do I get a Serial Number?

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4. Launch VISION, and obtain the Computer ID from the VISION Licensing dialog.

For more information, see the Computer ID section.

-

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5. Enter the Computer ID, and click the Register button.

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6. The page will refresh after it has finished processing the information, and your license information will be

displayed.

If you receive an error message, proceed to the Troubleshooting section.

7. Scroll down the page to view your License Keys.

License Keys are listed under the versions of VISION with which they can be used.

Important: License Keys are version specific. You must be careful to select the correct license key for

the version of VISION you are using, otherwise you will receive an Invalid License Key error message

when attempting to apply the license key.

8. Once you have your license key, proceed to How to enter your license information into VISION

License Keys

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6 How to view your license keys

If your license is registered on the Support Portal, you can view the license keys for all versions of VISION for which

the license is eligible.

1. Log into the ATI Support Portal

2. Click on My Licenses

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3. The My Licenses page will be displayed. If you have only one VISION license registered to your account,

the License Detail will be displayed automatically, including the License Keys.

If you have more than one VISION license registered to your user account, you must click the green

arrow on the left-hand side of the license Serial Number to display the License Detail for that license.

License Keys are listed under the versions of VISION with which they can be used.

Important: License Keys are version specific. You must be careful to select the correct license key for

the version of VISION you are using, otherwise you will receive an “Invalid License Key” error message

when attempting to apply the license key.

4. Once you have your license key, proceed to How to enter your license information into VISION

License Keys

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7 How to move your VISION license to a new PC

The move process will transfer the license from one Computer ID to another, under the same User Account. This

operation is necessary when moving your license to a new PC. The same process is also necessary if your hard drive

has been replaced, or in some cases when the PC has been reloaded.

1. Log into the ATI Support Portal

2. Click on My Licenses

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3. The My Licenses page will be displayed. If you have only one VISION license registered to your account,

the License Detail will be displayed automatically.

If you have more than one VISION license registered to your user account, you must click the green

arrow on the left-hand side of the license Serial Number to display the License Detail for that license.

4. Click the Move button.

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5. The following screen will be displayed. If you agree to the terms, then check the box, enter the Computer

ID of the new PC, and click the Move button.

Note: The ATI Licensing agreement requires that the software has been uninstalled or rendered

unusable on the PC it is being moved from. This can be accomplished as follows:

1) Launch ATI VISION

2) Click Help -> Licensing

3) Click the “Change License Serial Number” button

4) For the Serial Number, enter: Demo

5) Uninstall ATI VISION via the Windows Control Panel

Although it is good practice for IT departments to ‘wipe’ PCs before they are re-deployed, this does

not always occur. Completing the above steps prior to turning in an old PC prevents other users from

improperly using VISION with YOUR license.

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6. The page will refresh and display the license information for your new PC, including the license keys.

License Keys are listed under the versions of VISION with which they can be used.

Important: License Keys are version specific. You must be careful to select the correct license key for

the version of VISION you are using, otherwise you will receive an “Invalid License Key” error message

when attempting to apply the license key.

7. Proceed to How to enter your license information into VISION

License Keys

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8 How to enter your license information into VISION

Entering your license Serial Number into VISION and applying the License Key enables the toolkits associated with

the license.

1. Ensure that you are logged into your PC with full administrative rights. If you are unsure if your user

account has full admin rights, see How to verify Administrative Rights.

2. In the VISION Licensing dialog, click the Change License Serial Number button.

If the correct license Serial Number is already displayed, skip to step #5 to enter your License Key.

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3. Enter your Serial Number, and click the Apply button.

NOTE: You MUST click the Change License Serial Number button to enter your Serial Number. Text

entry is disabled in the Serial Number area of the main VISION Licensing dialog.

If you do not have a Serial Number, see Where do I get a Serial Number?

4. The following message will be displayed. Click the OK button.

If you receive an error message, proceed to the Troubleshooting section.

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5. Your Serial Number is now displayed in the VISION Licensing dialog. Click the Enter License Key button.

6. Enter your license key, and click the Apply button.

IMPORTANT: License keys are version-specific. If the wrong version of license key is used, then you

will receive an “Invalid License Key” error when attempting to apply the license key.

If you do not have a License Key, see Where do I get a License Key?

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7. The following message will be displayed. Click the Yes button.

If you receive an error message, proceed to the Troubleshooting section.

8. Launch VISION.

This step is required for properly writing the license information to your system.

When VISION is first launched, you will be prompted to select a VISION Configuration, which consists

of 1) any customizations you may have made to the VISION environment, and 2) your Layout

Templates. If desired, select the VISION version or specify the template files, and click the OK button.

Otherwise, select Use Program Defaults and click the OK button.

9. The licensing process is complete, and the toolkits associated with your license should be enabled.

License Status and Toolkits can be verified in the VISION Licensing dialog, by selecting Help ->

Licensing in VISION.

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9 How to deactivate (unregister) your VISION license

This completely unregisters the license from the associated Computer ID and User Account. This is necessary when

you will no longer be using the VISION license. For example, you would deactivate the license before transferring

the license to another user, so that the user can activate the license under their User Account.

Deactivation is not required for obtaining a license key for a new version of VISION. See How to view

your license keys.

Deactivation is not required for moving the license to a new PC. See How to move your VISION license

to a new PC.

1. Log into the ATI Support Portal

2. Click on My Licenses

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3. The My Licenses page will be displayed. If you have only one VISION license registered to your account,

the License Detail will be displayed automatically.

If you have more than one VISION license registered to your user account, you must click the green

arrow on the left-hand side of the license Serial Number to display the License Detail for that license.

4. Click the Deactivate button.

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5. The following screen will be displayed. If you agree to the terms, click the Deactivate button.

6. The deactivation process is now complete, and the license is now free to be registered to a different User

Account.

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10 How to verify Administrative Rights

In order for the license information to be correctly applied to your system, your PC must have full administrative

rights when entering the license information and when running VISION for the first time after entering the license

information.

Since admin rights are also required for installation, it is usually convenient to complete the licensing

process immediately after the installing VISION.

Some IT departments configure special “User Admin” accounts for their users, which may or may not

have the permissions to allow proper installation and licensing of VISION. If you need assistance with

obtaining full admin rights on your PC, contact your IT department.

If you are unable to complete the steps below, you are most likely using a restricted user account.

Contact your IT department for assistance.

1. Click Start, then right-click on Computer and select Manage

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2. Select Local Users and Groups → Groups. Right-click on Administrators, and select Properties.

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3. Verify that your User ID is listed in the dialog.

If your User ID is not listed in the dialog, you do not have admin rights. Contact your IT

Department for further assistance.

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11 Troubleshooting

11.1 Invalid Serial Number

Possible causes:

PROBLEM: The Serial Number entered into ATI Licensing dialog is not valid.

SOLUTION: Verify that the serial number that you entered is correct, and formatted properly including the

hyphens. Example: 000-00020-092490-896244. If the license was provided to you by a license administrator at

your company, ask them to check and make sure the number is correct.

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11.2 Invalid License Key

Possible causes:

PROBLEM: Serial Number not entered into ATI Licensing dialog, ATI Licensing dialog still says “Demo” for the

Serial Number.

SOLUTION: Verify that you completed all of the steps under How to enter your license information into

VISION.

PROBLEM: License Key is incorrect for the VISION version being used.

SOLUTION: View your license keys, and ensure that you selected the correct license key for the version of

VISION you are using.

PROBLEM: Incorrect Computer ID used to generate the license key.

SOLUTION: View your license keys, and compare the registered Computer ID to the Computer ID displayed in

the ATI Licensing dialog. If you registered your license using the wrong Computer ID, use the Move process to

move your license to the correct Computer ID.

PROBLEM: Incorrect Serial Number used to generate license key.

SOLUTION: View your license keys, and compare the Serial Number of the registered license with the Serial

Number in the ATI Licensing dialog - they should be the same.

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11.3 Invalid Data Entered

Possible causes:

PROBLEM: Entered data contains spaces or other invalid characters.

SOLUTION: Be sure the Serial Number or License Key you are attempting to enter only contains numbers and

dashes. If you are copying/pasting your Serial Number or License Key, make sure there are no leading/trailing

spaces or other characters.

PROBLEM: Serial Number not entered into ATI Licensing dialog, serial Number in ATI Licensing dialog is blank

(older versions).

SOLUTION: Verify that you completed all of the steps under How to enter your license information into

VISION.

11.4 License has exceeded its maximum registrations

Possible causes:

PROBLEM: The VISION license Serial Number you are attempting to register is currently registered under a

different User Account.

SOLUTION: If the license was previously being used by someone else, ensure that they have followed the steps

under How to deactivate (unregister) your VISION license. If the license was provided to you by a license

administrator at your company, ask them to check the status of the license.

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12 Common Licensing Tasks – Frequently Asked Questions

I am licensing VISION for the first time. What is the process?

Follow the process described in the section How to register your VISION license.

I want to upgrade to the latest version of VISION. What do I need to do?

This depends on the VISION “base version” (the first and second numbers in the VISION version number):

If the version you are upgrading to is of the same base version as the version you are currently using

(EXAMPLE: you are upgrading from VISION 3.6 .2 to VISION 3.6.3), all you need to do is install the new

version of VISION. The license keys are the same for all base versions; the new version of VISION should

automatically recognize the license information already present on your PC.

If the version you are upgrading to is of a different base version than the version you are currently using

(EXAMPLE: you are upgrading from VISION 3.6 .2 to VISION 3.7.1), you must install the new version of

VISION and then view your license keys to obtain the correct license key for the new version.

I had VISION licensed on my old PC, and then I received a new PC. What do I need to do to get

VISION licensed on my new PC?

The new PC will have a different Computer ID than the old one, requiring a different license key. You must use the

move process to transfer the license to the new Computer ID.

My hard drive failed and was replaced. What do I need to do to license VISION again?

When a hard drive is replaced, the PC will usually have a different Computer ID, requiring a different license key.

The process is the same as receiving a new PC: you must use the move process to transfer the license to the new

Computer ID.

I need to transfer my VISION license to someone else. What is the process?

Deactivate the license, using the process described in the section How to deactivate (unregister) your VISION

license. Once the license is deactivated, it is free to be registered by someone else using the process described in

the section How to register your VISION license.

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A new toolkit was purchased for addition to my license. How do I enable it?

Once the information from your purchase has been processed and added to the ATI Support Portal Licensing

System, the license keys will automatically update to enable to new toolkit. Follow the process under How to view

your license keys, and enter the new license key into VISION, to enable the new toolkit.

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13 Record of Revisions

Date Revision Description Revised By Affected Pages

2/16/12 1.0 Initial Release J. Mitchell All

10/13/14 2.0 Revision for Support Portal changes J. Mitchell All