MAN service brochure

8/7/2019 MAN service brochure

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Perfectly tailored to you.MAN Service custom made.





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And always on hand.

Wherever you are travelling in Europe, we are close by. With over 1,200 centres between Scotland and

Sicily, Scandinavia and Spain, we offer you the comfort of knowing that you’re not alone, even when

you’re in the remotest of places. For you that means that come what may you are ensured short

travelling distances and swift availability, and hence save time, right from the word go.

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Wherever you go. We’re already there. Always in good hands.



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There’s no substitute for know-how.

Be it standard maintenance, statutory inspections,

repair or system service for the complete vehicle –

you’re in expert hands with MAN. Our Service

colleagues know the MAN vehicles inside out,

every movement is spot-on. First-class experts

are at work here and they’ve got diesel in their

blood. They’re highly motivated and highly qualified

thanks to regular training sessions and seminars

which enable them to continually enhance their

knowledge.

It’s all about equipment.

MAN has what others don’t always have: the

right tools and instruments. Given the modern

high-performance technology and electronics,

which MAN Commercial Vehicles has on board

today, special tools are required, some of them

very expensive. And in order to ensure swift and

precise fault analysis, we have a diagnosis system

at our disposal which keeps unavoidable down-

times to a minimum. Only MAN offers that too.

Your benefits:

Europe-wide MAN Service network with over

1,200 stations

Short travelling distances, swift availability

Qualified repairs and servicing

Competent experts, who receive ongoing training

Modern workshop fittings with special tools for all MAN

vehicle models

Short downtimes, high vehicle availability



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To each his own.

Every company has its own profile, its own challenges and

goals. It’s therefore only logical that solutions cannot be

ready made but must fit to measure. We have therefore

developed for you the ComfortSystem with individual offers

for maintenance and repair. Whatever service package you

select, you gain in terms of mobility, reliability and safety.

This frees you to concentrate more on your business.

Fitness all round.

You can always demand more from MAN. We naturally also

offer you solutions for trailers, semitrailers and add-ons. Our

spectrum even includes the collection and return service for

you, your driver or your vehicle. And as far as appointments

are concerned, everything runs according to the service plan

which we draw up for you. Of course we also remind you in

good time of your appointments. A service one would expect

from MAN.

From Comfort to ComfortEuro: The choice is yours.

You save time and money, you can safely calculate and plan long term

and you avoid damage and vehicle breakdowns from the word go: You

receive all that from our ComfortSystem. Select either the Comfort package

with Maintenance or ComfortPlus with additional statutory inspections.

Or does ComfortSuper suit you better? The latter includes maintenance

management and all repairs as well as further individual agreements. On

top of all that, there’s also ComfortEuro with the additional option of

carrying out maintenance work at any MAN workshop – a unique service

in the transport business. Typical of MAN.

Choose the solution which suits you best. Tailored reliability and economy.



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Maintenance agreement

(standard maintenance)


(standard maintenance)

with legally required

checks


plus all repairs and

other country-specific

services

Scope of performance as with

ComfortSuper plus free choice

of MAN workshop europe-wide

Your benefits:

High-level calculation and planning security

Greater vehicle availability

Shorter downtimes

Optimum value retention thanks to higher resale

value

Less administration expense

More freedom to concentrate on core business



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Service at a call.Mobility around the clock.



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English:

+49180/53535333-1

Français:+49180/53535333-2

Deutsch:

+49180/53535333-3

Español:

+49180/53535333-4

Italiano:+49180/53535333-5

Nederlands:

+49180/53535333-6

You’ll probably never need it.

But thank goodness it’s there. Mobile24 – our mobility service for trucks and buses is on

hand around the clock 365 days a year. Thanks to the new organisation with MAN’s own

ServiceCenter and competent, friendly staff on the telephone, it offers you a direct link with

our know-how. Call the number, which is the same throughout Europe, and you speak to

a expert partner who speaks your language and solves your problems. You can contact

Mobile24 on this number:



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And what can we do for you?

When you speak to Mobile24 agents, you speak to experts who can do

a whole lot more for you. If need be, an MAN Servicemobile can be

right with you within a very short time. Mobile24 solves even difficult

cases and soon makes you mobile again. After all, it’s in our interest to

see that you reach your destination safe and sound.



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Your benefits:

One number throughout Europe

On hand around the clock, 365 days a year

6 languages to dial directly using different

last figures

Competent, speedy assistance for everything

concerning trucks and buses

Over 1,200 MAN centres in Europe

Speedy, reliable and extensive spare parts

supply as only MAN can provide



Blindtext Headline 2-zeilig.Blindtext Subline. Blindtext Headline 1-zeilig.

A good deal more mobility.

If a first-class service is the trump card then you have the best hand

with MAN. Be it the MAN RepairCard or MAN ServiceCard – both

represent a gain in terms of mobility and independence. Thanks to

the MAN RepairCard, you are constantly welcome at over 1,200 MAN

centres in Europe and can pay for all your bills for repairs, maintenance

and spare parts without cash. The same naturally goes for when

you use our mobility service Mobile24, inclusive of salvaging and

towing away.

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46 cm2 freedom.Everything on one card.



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If you need a little bit more, you’re best to go for the MAN ServiceCard.

It offers you a range of additional services, from diesel service at over

20,000 filling stations throughout Europe to user fees such as motor-

way tolls, ferries and driving through tunnels.

Why not simply speak to us about your very own personal MAN

RepairCard or MAN ServiceCard?

Your benefits:

Europe-wide mobility

No card fee

Honouring of payment for cash-fee payment

Cheaper fuelling at over 20,000 diesel filling

stations

Swift repair work,

short downtimes

No unnecessary waiting times at borders

Transparent invoicing



Only the original is genuine.

Decide on an MAN and you choose

excellent quality. You’ll do it again and

again – also with genuine parts for truck

or bus. Because only the original has the

quality with which you can drive really well

– economically, reliably and safely.

We’ve got a lot in store for you.

To be precise: We have 140,000 diverse items readily available in our

logistics centre. Genuine parts for all types of MAN vehicles – also for

older models and special-purpose vehicles. Over 500 employees

ensure swift parts delivery and are involved in identifying parts and

processing orders. An average of 8,000 genuine parts are at hand

locally in order to keep downtimes as short as possible. And should

a special part be required, MAN’s express service delivers it within

24 hours.

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Good old MAN.It’s all about quality.



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Guaranteed 100% MAN.

When it’s a question of the quality of our genuine

parts, we don’t make any compromises. They are

tested, improved and tested again. Then they’re

rechecked and further optimised. Again and again

until we have what we require of ourselves and

what you expect of us: 100% MAN quality. All

that makes the MAN parts so original. Plus the

warranty of 12 months valid throughout the world.

That’s quality which you can count on.

Your benefits:

Genuine MAN parts and original reconditioned parts

made to state-of-the-art engineering

MAN quality thanks to the latest technology

Worldwide genuine parts warranty

Parts supply for all MAN vehicles including older

models and special-purpose vehicles

Express parts service with delivery within 24 hours



MAN Nutzfahrzeuge Aktiengesellschaft

Postfach 50 06 20

D-80976 München

www.man-mn.com

Ein Unternehmen der MAN Gruppe.

D xxxxxxxxxxxxxxx · aa xxxxxxxxxxxxx · Printed in Germany

MAN Nutzfahrzeuge Group

Postfach 50 06 20

D-80976 München

www.man-mn.com

A member of the MAN Group

D 110.434/E · ml 09043 · Printed in Germany

Comfort, ComfortPlus, ComfortSuper, ComfortEuro, RepairCard, ServiceCard, Mobile24

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MAN service brochure