Embed Size (px)
Citation preview
Project Brief Interaction Design Master 2010
Theme Project 1: Intro to Interaction Design – “Navigating Kranen” Project introduction: September 6
Tutors/Examiners: Amanda Bergknut - [email protected] Mette Agger Eriksen, [email protected] Kritsina Lindström, [email protected]
End of Project: October 5
Introduction The school building called Kranen is difficult to find your way around - many different teaching programs are mixed and most of the information and navigation aid is poor and confusing. You will research the problem of navigation from a user’s perspective and then develop one interaction design solution for this challenge. Learning objectives The purpose of the project is to explore, use and learn approaches, methods, techniques and tools appropriate for conducting a user centered design project. Design requirements
Conduct a fieldwork research at Kranen in order to understand and identify existing challenges and needs and identify your main user group.
Develop three concept based on your identified challenges and needs. Evaluate your concepts with representatives from your user-group. Create lo-fi prototypes that can be tested with users in the actual context; Kranen.
Write and visualize scenarios that describe and communicate your concepts and their use.
Redesign your concepts based on results from the user experiments
Considers Kranen from a holistic perspective – the services the school offers, people’s different agendas and reasons for visiting the building and what values your concept provides and how they are made available to the user.
Consider new innovative interaction paradigms and the values they bring to the user rather than innovative technology. Your final concept can be either a new design, digital and/or physical for navigating Kranen; or an improvement of the existing way of navigating. It is not expected
that you present a technically working solution, however your concept needs to be detailed in the interaction and visual design.
Deliverables Your deliverables of this project are (and they should be uploaded to it’s learning latest 1/10 (v.1) and 1+2 included in the final presentation. (v.2) Presentations after ‘Reflection Days’ latest 5/10:
1. A PowerPoint presentation about your concept - including the following questions:
i. What challenge(s) does this address- for whom? ii. What is it?
iii. What does it do? iv. What is the value for the user? E.g. of the new
possibilities and services… v. How do you know that these use qualities are
achieved? (the “results” of your use evaluation)
2. A ‘video scenario’ showing your final concept, the context of use as well as the interaction. Your video scenario should focus on communicating your concept and main user group.
3. A reflective PowerPoint saved as a PDF about your co-designing
practices (Not to be shown at the final presentation on 1/10 but v.1 sent to Mette latest 12am, 4 Oct / v.2 uploaded to It’s learning end of 5 Oct):
a. v.1 including 2 situations from your co-designing process 1)
Where it ‘went well’ 2) Where it did not ‘go so well’ (to be shown at the 2. Reflection Day – 5/10) (in the presentation without any comments, include 3-5 images from each situation
Project Brief Interaction Design Master 2010
with each image on separate slides + images brought in e.g. A5 print-outs.)
b. v.2 (Which you will develop and refine during the Reflection Days – and upload by 5/10) Based on the work we do during this day, you will add a reflective layer on your co-designing situations. E.g. about: What has your various roles and relations during these situations been like? How has your design process generally been set up and managed? How has various tangible materials been participating in these situations? What could have been improved? What experiences have you gained that can carry over to future projects?
Groups The teachers have put together groups looking at your backgrounds, so that each group has a broad set of competencies. The groups will be posted on It’s learning. Phase 1: Fieldwork, 6-10 September Mon 6/9 9-10 – Lecture: Introduction to the project. Amanda
Bergknut
10-14 – Lecture: Interviewing, shadowing. Kristina Lindström
14-16 – Group work Tues 7/9 Kl. 10-12 - Lecture: Open talk with Jonas Löwgren, prof
in Interaction Design
13-16 - Group work Wed 8/9 Group work all day Thu 9/9 9-12 – Workshop license - Matias Nordberg
13-16 – Tutoring [1/2 hour pr. group in the following order: 1,2,3,4,5] - Amanda Bergknut, Kristina Lindström
Fri 10/9 Group work - all day Each group conducts their own research to understand and identify problems, different behaviors, strategies, and user patterns, needs, desires and restrictions. Explore the building and document in pictures and writing whatever existing signs and aid you may find (official or unofficial) to help students, teachers and visitors
to find their way around. Are there any levels in the building where movement is restricted? Do all entrances (there are five) give access to the whole building? Are there maps, help desks or similar? Etc… Document everything you see (as video and/or still images, quotes, gathered things, etc.) and find good and bad. At this stage it is too early to analyze or make judgments. You are primarily collecting data, information and inputs from people and the building. Interview students, staff and visitors about how they feel about Kranen and finding their way around, are the help provided adequate? If not, why not? If they suggest solutions then ask why they suggest these solutions in order to understand what challenge or problem the solution would solve. The important outcome of the research is your understanding of Kranen and the users, not to develop design concepts - yet. You will probably think of solutions but write these down, don’t develop them further. Phase 2: Designing, Sept 13-23 Mon 13/9 Own reading – all day Tues 14/9 9.30- 16 – Workshop: ‘Prototyping Interactions’. Mette
Agger Eriksen [Preparations – bring print-outs with a diversity of small images and quotes from your fieldwork + bring cameras]
Wed 15/9 9.30-12 – Interaction Design reading seminar in the studio. Mette Agger Eriksen, Amanda Bergknut
13-16 - Workshop: ’Prototyping Interactions’(continued) Mette Agger Eriksen
Thu 16/9 9-16 – Workshop license - Matias Nordberg
Group work - those students that don’t have workshop license
Fri 17/9 9.30-12 – Tutoring: present three different concepts for your identified user group. [Preparations – bring paper visuals of your three concepts, 1/2 hour pr. group in the following order: 2,3,4,5,1] - Amanda Bergknut, Mette
Project Brief Interaction Design Master 2010
Agger Eriksen
13-16 - Group work Mon 20/9 9 – 16 – Workshop: Usability testing, Evaluation, Walk
through. Amanda Bergknut
Tues 21/9 Group work, experiments on site – all day
Wed 22/9 13-15 – Lecture: Kristoffer Åberg, Interaction Director at Sony Ericsson Mobile Communications
Thurs 23/9 9.30-12 – Presentation: Three concepts and planned next steps. [1/2 hour pr. group in the following order: 3,4,5,1,2] Amanda Bergknut, Kristina Lindström.
13-14 – Discussion with each group on what concept to design further
Analyze your research outcome and start generating design concepts. Be open-minded and brainstorm before you start narrowing down your ideas. In the end, select three of the strongest ideas and develop them further. Detail them on paper using sketches and scenarios. Create mock-ups and lo-fi prototypes of your concepts. Evaluate and test your concepts with your user segment, pretending that they are using your design to navigate the building. It is important that the evaluation with users is done in the actual use context that your concept is designed for. Document the results by taking notes and photos or video. After the sessions, study your documentation, discuss and reflect on what happened and what improvements your can do. A useful help, when in a design phase, is to bring more than one solution to a user. Two or more concepts opens up for the user to engage and reflect on qualities, similarities and differences. Compile and analyze the findings from your user assessment. Prepare a presentation that shows your three concepts. For each concept, answer the three questions:
”What is it?” – a one-liner explaining your concept
”What does it do?” – a brief description of the functionality
”What is the value for the user?” – what kind of user experiences are you facilitating through your design, and what are the qualities of these user experiences.
Back up your concepts by describing the evaluation you did and your reflections on these. Also, describe the improvements you are planning and next steps. The teachers will choose what concept you will develop further in phase 3. Phase 3: Redesigning and presenting, Sept 24 – Oct 1 Fri 24/9 Group work – all day Mon 27/9 9-16 – Workshop: Video scenario. Lajos Varhegyi Tues 28/9 Group work – all day Wed 29/9 Group work – all day Thu 30/9 13-16 – Presentation: Final concept, see deliverables.
[1/2 hour pr. Group, 15 min presentation, in the following order: 5,4,3,2,1] Mette Agger Eriksen, Amanda Bergknut, Kristina Lindström.
Fri 1/10 Full day K3 activity + evening party Redesign and improve your chosen concept based on the evaluation with users in phase 2. An iterative approach is important in interaction design and allows you to involve user feedback. Try and test with both new users that have not tested your concept before and with users from former tests in order to get a variety of feedback. Prepare a presentation of you final design concept in a presentation and a ‘video scenario’ (see ‘Deliverables’ above). Reflection and evaluation on the design project, Oct 4-5 Mon 4/10 9-12 Reflection Day 1 (Focus: Concept Use Qualities)
Mette Agger Eriksen
13-16 – Course evaluation with Mickael Svedemar, Amanda Bergknut
Tues 5/10 9-16 Reflection Day 2 (Focus: Co-designing Practices – roles, relations, participating materials) Mette Agger Eriksen
Project Brief Interaction Design Master 2010 Readings for this project: Suggested readings will be provided by the teacher either digital or a paper copy. To read before 6/9 and the lecture with Kristina Lindström:
Blomberg, Burrell and Guest: An Ethnographic Approach to Design. A good overview of the principles and methods of an ethnographic approach to design (applicable more or less to all design disciplines).
Patton, Michael: Qualitative research and evaluation methods (excerpt).
An overview of different strategies for conducting interviews.
To read before 14/9 and the workshop with Mette Agger Eriksen:
Ehn, Pelle & Kyng, Morten (1991) Cardboard Computers: Mockin- it-up or hands-on the future. In Greenbaum, Joan & Kyng, Morten (eds.) Design At Work. Lawrence Erlbaum Associates, Inc. p. 169-195. (A classic article reporting from the Utopia project where Pelle Ehn (prof at K3) led pioneering work in participatory design in the 1980s).
Binder, Thomas (2010) Prototyping: Act it out! In ‘Rhearsing the Future’ Halse, Joakim et al. (eds). The Danish Design School Press. p. 178-181.
Buchenau, Marion & Suri, Jane Fulton (2000) Experience Prototyping. In Proceedings of 3rd Conference on Designing Interactive Systems (DIS), NYC, US. P. 424-433.
To read before 15/9 and the reading seminar with Mette Agger Eriksen and Amanda Bergknut:
Buxton, B. (2007). Sketching user experiences: Getting the design right and the right design. San Francisco: Morgan Kaufmann. p. 169-195
Löwgren, J. & Stolterman, E. (2007). Thoughtful Interaction Design: A Design Perspective on Information Technology. Cambridge, MA: MIT Press. P. 101-140
Designing for Interaction: An Interview with Dan Saffer. (2006) A good overview of current interaction design, from the eyes of Dan Saffer – a fairly influential author and practitioner in the field. http://www.aiga.org/content.cfm/designing-for-interaction-an-interview-with-dan-saffer
To read at the latest before the Days of Reflection (4-5 October) with Mette Agger Eriksen:
Schön, Donald (1992) Designing as reflective conversation with the materials of a design situation. Knowledge-Based Systems, Volume 5, Number 1. Butterworth-Heinemann Ltd. P. 3-13.
Other resources:
http://www.designinginteractions.com/bill - Website for Bill Moggridge's book Designing Interactions, with all chapters online.
http://www.designingforinteraction.com/ - Website for Dan Saffer's book Designing for Interaction, with some chapters online.
Project Brief Interaction Design Master 2010 Learning goals for the “Navigating Kranen” design project:
Knowledge and understanding Skills and abilities Critical skills and approach
Research Themes You should have knowledge about the basics of User Centred Design as a design field, and be orientated in methodologies, approaches and tools for running a design project.
You should demonstrate ability to work in a multidisciplinary team; analyze a research material, identify problem areas, develop and evaluate concepts with an identified user segment.
You should demonstrate ability to reflect on the design process, acknowledging experience gained and identifying new learning goals, thereby take responsibility for your individual learning process.
Tools for Interaction Design
You should have knowledge and understanding of different research methods, idea generation techniques, scenario creation, prototyping, assessment and their possibilities, limitations, strengths and weaknesses when designing Interaction Design.
You should demonstrate ability to use scenarios as tools for evaluating, representing and communicating design concepts. You should demonstrate ability to use lo-fi prototypes as tools for engaging users in developing and assessing interaction details.
You should be able to plan your prototyping and understand what technique is most suited based on project goals and aims of the testing.
Use Qualities You should have knowledge of the role of assessment in interaction design and specifically using lo-fi prototypes and scenarios in order to evaluate.
You should demonstrate ability to use different evaluation methods and understand how the outcome is interpreted and incorporated in an iterative design process.
You should demonstrate ability to understand and interpret the value and implications of assessment in order to improve your design.
