On the road –

managing road risk

Malcolm Futers

Road Risk Advisor

Zero Harm – make safety personal

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We make our commitment to Zero Harm

highly visible

We insist everyone is involved and

accountable

We support those who challenge and hold

those who choose not to follow our

procedures to account

We challenge current practice and innovate

in order to eliminate all risk of serious harm

We ensure everyone is informed, trained

and engaged

Zero Harm is our focus on managing our business safely at every moment

Balfour Beatty Plant & Fleet Services

Training Team

Driver Risk Manager Road Risk Advisor

Driver Risk Management Services

E-Learning Modules

Driver Risk Index

Driver Development Course

Drive Safe Workshop

Drive Safe Presentation

Driver Metrics On-Road

Driver Metrics Workshop

Driver CPC Courses

S-A-V-E Courses

- Car

- Van

- Truck

- Coach

- Workshop

4x4 Training

Winter Driving Course

Skid Control Course

Roadside Breakdown

Post Crash Course

Collision Investigation

Chauffer / Close Protection

Driving Abroad Course

UK familiarisation

Car Simulation

Truck Simulation

High Mileage Course

Young Driver Course

Train the Assessor

Motorcycle Safety Course

Cycle Safety Course

Drug & Alcohol Awareness

Drug & Alcohol Detection

Emergency First Aid

Manual Handling

Road Safety Events

Driver of the Year

Driver Licence Checking

Grey Fleet Management

Vehicle Telematics

Policy Consultancy

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Would you drive differently if it was still like this?

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How can we make a difference?

Human factors contribute to over 90% of collisions

A behavioural approach to driver safety is required

Identify

ReviewAct

Permit to Drive Card

Identify: Vehicle Telematics

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Review - Driver Risk Performance Dashboards

Act: DriverMetrics On-Road Coaching

Vehicle safety and licence checks

Addressing behavioural risks

In-vehicle practical coaching

1:1 discussions based on DRI / Telematics profile

Vehicle manoeuvring exercises

Optional trainer demonstration drives

Individual coaching goals plan

Behavioural triggers and responses when driving for work

Act: Drivermetrics Workshop

Advanced solution for ‘Medium’ and ‘Low Risk’ drivers

Half-day classroom based workshops - 12 per session

Provide feedback on the DRI outcomes and have a heavy focus on positive behavioural change

Interactive sessions allowing delegates to share ideas whilst picking up practical tips on

driving safely and more economically

Workshops involve individual action plan creation and commitments

Two half-day workshops can be delivered per day, per trainer with

nationwide coverage

DriverMetrics Methodology

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Situational Risk

Behavioural Risk

Age, experience, mileage, hours, incident history and licence status

Aggression, driving excitement, hazard monitoring, driving concerns, work

related risk, driving fatigue, confrontation, driving focus and self-evaluation.

Impression Management

There are no correct answers to the DRI. It asks for your opinion. However

we can, even subconsciously, try to answer the questions correctly. This

tendency would show up as high risk under impression management.

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Case Study – Balfour Beatty Utility Solutions

Case Study – Balfour Beatty Utility Solutions

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Case Study – Balfour Beatty Utility Solutions

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Driver Risk - Return on Investment

– Reduction of 41% in collisions in one year (Rail Projects)

– Reduction of 70% in damage & misuse costs over 6 months (Signalling Solutions)

– Estimated total savings of at least £400k per year on a fleet of 1,200 drivers (Mansell)

– Reduction of 48% in collisions between 2009 and 2012 (Utility Solutions)

– Reduction of over 50% in collisions over 3 years (P&FS)

– Reduction of 27% in collisions in 6 months, 58% reduction following annual month-month

comparison (Birse Civils)

– Potential fuel cost saving in excess of £1.9 Million (BB Commercial Vehicles)

– 91% of delegates said their driving behaviour would positively change following training

(Parsons Brinckerhoff)

Zurich Insurance State…

Direct costs include 3rd party claims and repairs. These are usually

reclaimed from insurance

Indirect costs are often not reclaimable. They include:

Downtime, vehicle hire, replacement staff, sickness pay,

recuperation, placating customers who were let down, damaged

goods, future training needs, legal costs and damaged reputation

For every £1.00 spent on direct costs

£8.00 - £36.00 is spent on indirect costs

(figures from the International Loss Control Institute)

Benefits at a glance

Greater understanding of fleet and driving population

Strengthens induction process for drivers

Introduces a ‘driving standard’ for the business

Measurable reduction in incident rates

Fewer injuries / fatalities on the roads

Measurable reduction in damage and misuse

Measurable reduction in insurance premiums

Mitigates legal risks – Corporate Manslaughter, DVSA, HSE

Fuel savings

Meets social and corporate responsibilities for drivers

Tackles issues of ‘Grey Fleet’ and ‘Nominated Drivers’

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“We aim to create a network of Safety Ambassadors

who share our passion and drive to achieve Zero Harm”

Questions…

Email. Training@bbfleetservices.com