Making Travel AccessibleMaking Travel Accessible(Insert name of organization/audience you are

presenting for)

(insert date)

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In conjunction withIn conjunction with

Introduction

Special needs/accessible travel is the fastest growing segment of the travel industry. We work hard to ensure your vacation is enjoyable and meets your needs and expectations for all your special needs/accessible requests.

Today’s seminar will cover some of the following:

Cruising as a Accessible Vacation

Is Mobility Equipment Right for Me?

Our preferred accessible equipment supplier: Special Needs Group

Equipment Information(ADD YOUR LOGO HERE)(ADD YOUR LOGO HERE)

I am certified with Special Needs Group!

I am proud to be anI am proud to be an

SNG Certified Accessible Travel Advocate!SNG Certified Accessible Travel Advocate!

People with D

isabilities and Slow W

alkers are Traveling!People with Disabilities and Slow Walkers are Traveling!

Cruise Ships are Getting Larger

Royal Caribbean’s Allure of the Seas: 1,188 ft

Norwegian Cruise Line’s Epic: 1,080 ft

Holland America Line’s Nieuw Amsterdam: 936 ft

Did you know?

12% of people with disabilities in the U.S. have taken a cruise in last 5 years (Open Doors Organization study)

Compare to 10% of the total U.S. population in the last 3 years (Cruise Line International Association report)

HOW ARE THEY ABLE TO DO IT?

Travelers with disabilities represent a growing segment of the traveling population.

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Cruising Is One of the M

ost Accessible VacationsCruising is One of the Most Accessible Vacations!

Accessible Staterooms

Pool and Stateroom Lifts

Automatic Doors, Ramps

Assistive Listening Devices

Portable Room Kits

Braille, Tactile, Large Print

What makes cruising accessible?

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Is Mobility Equipm

ent Right for You?Is Mobility Equipment Right for You?

Do you or anyone in your party have mobility issues or problems walking long distances?

Will you or anyone in your party find it difficult to navigate a large cruise ship?

Have you or anyone in your group cruised before? If so, were there any difficulties getting around onboard?

Are there any physical activities you or any member of your group find difficult (e.g., negotiating stairs, standing from a seated position, etc.)?

The following questions provide guidance for uncovering any special needs you or someone you’re traveling with may have. Ordering special needs equipment can mean a higher quality of enjoyment on your vacation.

Are you planning to book any excursions as part of your vacation?

What kind of excursions are considering /are part of your trip?

Will you or anyone in your group have trouble keeping pace on the excursions?

Excursion-Related Questions

General Shipboard/Mobility Questions

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About Special Needs G

roup – Delivering an Accessible W

orld

™

Our preferred special needs equipment provider is Special Needs Group/Special Needs at Sea. They are dedicated to fulfilling the mobility, oxygen, and hearing requirements for the traveling public. We are proud to work with Special Needs Group/Special Needs at Sea for your mobility and oxygen needs.

Headquartered in Ft. Lauderdale – the hub of the cruise industry!;

Serviced over 99 cities and ports in over 20 countries;

Exclusive with Norwegian Cruise Lines and a preferred supplier of all major cruise lines;

Emergency assistance 24 hrs/day, 7 days/week;

Cabin to cabin service! Your equipment is delivered to your stateroom on the first day of your cruise and picked up on the last day of the cruise.

Kiosk pick up and drop off in Ft. Lauderdale and Seattle for Holland America Line

SNG services hotels, convention centers, and theme parks

About Special Needs Group – Delivering an Accessible World™

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Special Needs G

roup Offerings

How does it work?

Renting accessible equipment is as easy as 1,2,3!

Step 1 - Pre-reserve your equipment! Once your cruise or vacation is booked, you can call us directly or visit our website (insert your website here) to place your order. You will receive a confirmation via email for your order.

Step 2 – Open your stateroom door!SNG offers cabin to cabin service. SNG will leave your equipment in your stateroom on the first day of your cruise.

Step 3 – Leave your equipment in your stateroom!SNG will pick up your equipment from your stateroom at the end of the cruise

When cruising with Holland America Line in Fort Lauderdale & Seattle, you can pick up your equipment from a Kiosk in the cruise ship terminal.

Ordering Equipm

ent: Additional Information

Ordering Equipment: Additional Information

RESERVATION OF EQUIPTMENT IS NOT GUARANTEED UNTIL CREDIT CARD PAYMENT IS CONFIRMED

Mobility User’s correct height and weight;

Wheelchairs are fully collapsible and fit into any stateroom

Scooters for passengers weighing less than 350 lbs. will fit in most standard cruise ship cabins – scooters for people larger than 350 lbs will only fit in accessible cabins;

Powerchairs are only rented to user’s who use a powerchair on a daily basis

Scooters and powerchairs require nightly charging;

Oxygen All oxygen orders require a prescription from a doctor;

Availability of cylinders and liquid oxygen are more limited in ports outside of the U.S.;

Liquid oxygen is not allowed on all cruise ships;

Each airline has its own approved list of personal oxygen concentrators.

How

to Place an Order

How to Place an Order

Please call or visit our website: (insert your information here)

We will need:

Contact Information: Full name, address, telephone, email;

Equipment Desired: Type of equipment desired

Mobility items – height and weight of user Oxygen items

Type of equipment used at home, liter flow per minute (LPM), how many hours per day do you use oxygen, do you need oxygen for the flight?

Prescription or Certificate of Medical Necessity is required

Payment Information: Credit card number taken at time of booking, security number on back of card, billing name, billing address;

Special Needs G

roup Offerings

Special Services

Special Needs Group/Special Needs at Sea also offers many special services:

Hearing-impaired equipment

Visual-impaired equipment

Animal relief materials for service animals

Braille printing

And more! Just ask us!

Ports and Cities

AnchorageBaltimoreBayonne, NJBoston BrooklynCharlestonFt. Lauderdale (Pt. Everglades)Galveston HonoluluHoustonJacksonvilleLong BeachLos Angeles MiamiNew York CityMobile

Ports and Cities SNG Serve

AmsterdamAthens (Piraeus)BarcelonaCopenhagenDoverHarwichIstanbulLisbonLondonRome (Civitavecchia)SouthamptonStockholmVenice

MontrealNewport, RINew OrleansNorfolkPort CanaveralQuebecSan DiegoSan FranciscoSan Pedro, CASeattleSewardTampaVancouverWashington, D.C.Whittier, AK

Buenos AiresRio de JaneiroSantiagoSantosUshuaiaValparaiso

Asia/PacificAucklandBeijingHong KongMelbourneShanghaiSydney

North America Europe South America

Here is a sample of the main cities Special Needs Group serves on a regular basis. Hotel stays*, and cruise ship one-way rentals can be accommodated.

*Not available at all ports; we will confirm with Special Needs Group prior to booking

Our M

obility Equipment: Scooters

Mobility Equipment: Scooters

Standard Scooter

Weight Capacity: 250 lbs.

Length: 42”Width: 22”Height: 33”Scooter Weight: 94 lbs.

Heavy Duty Scooter

Weight Capacity: 350 lbs.

Length: 38”Width: 22”Height: 36”Scooter Weight: 110 lbs.

Bariatric Scooter

Weight Capacity: 500 lbs.

Length: 51”Width: 27”Height: 38”Scooter Weight: 220 lbs.

Accessible stateroom NOT required

Accessible stateroom NOT required

Accessible stateroom

IS REQUIRED

Accessible stateroom

IS REQUIRED

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Our M

obility Equipment: Pow

erchairsMobility Equipment: Powerchairs

Standard Powerchair

Weight Capacity: 250 lbs.

Length: 28.7”Width: 21.5”Height: 30.5”Chair Weight: 93 lbs.

Heavy Duty Powerchair

Weight Capacity: 350 lbs.

Length: 30”Width: 23”Height: 44”Chair Weight: 191 lbs.

Bariatric Powerchair

Weight Capacity: 500 lbs.

Length: 47”Width: 29”Height: 50”Chair Weight: 301 lbs.

Accessible stateroom IS REQUIRED

Accessible stateroom IS REQUIRED

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Our M

obility Equipment: W

heelchairsMobility Equipment: Wheelchairs

Transport Chair

Weight Capacity: 250-450 lbs.

Width: 16”-22”Folded Width: 8.5”Chair Weight: 23.5+ lbs

*User can not propel themselves*

Standard Wheelchair

Weight Capacity: 250 lbs.

Width: 18”Folded Width: 12.5”Chair Weight: 37+ lbs.

Heavy Duty Wheelchair

Weight Capacity: 350 lbs.

Width: 20”-22”Folded Width: 13.5”Chair Weight: 41+ lbs.

Bariatric Wheelchair

Weight Capacity: 450-700 lbs.

Width: 24-28”Folded Width: 14.5”Chair Weight: 49+ lbs.

Elevated foot rests are available for an additional

cost

Elevated foot rests are available for an additional

cost(ADD YOUR (ADD YOUR

LOGO HERE)LOGO HERE)

Our Specialty Equipm

entSpecialty Equipment

Hospital Beds(please check with

the cruise line) Patient Lifts Baby Cribs Lift Chairs

Walkers/ Rollators Beach/Pool Wheelchairs

Commode Chairs

(with/without wheels) Shower Chairs

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Our O

xygen Equipment

Oxygen Equipment

Oxygen Cylinders Oxygen Concentrators

Liquid Oxygen

Helios Liquid Portable Personal Oxygen Concentrators

Specialty Products (CPAP)

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Questions

Questions

Questions?(include your contact information here)

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