Making the Most of JUSP May 2012

University of Glasgow Library’s ExperienceAngela Brookens & Jacqui Dowd

E-Journal Usage

The advent of E-journals allowed us to harvest a plethora of usage data.Why? Because we could!?

But what did we do with all that data?For years we just stored it and occasionally, we looked at it!

E-Journal Usage

Then we were required to be more accountable, more efficient and more effective.Sizer’s three ‘E’s:

• Economy in acquisition

• Efficiency in the use of resources, and

• Effectiveness in the achievement of objectives(Sizer 1988)

E-Journal Usage

In response we developed KPIs!

SCONUL Measures:• Number of E-journal titles available• Total expenditure on E-journals• Number of full-text downloads• Number of downloads per FTE Student/User• E-journal expenditure per FTE Student/User• Cost per download per FTE Student/User

E-journal Usage

These weren’t enough though!In 2004-2005 we developed local KPI’s for the ‘Big Deals’ & Backfiles purchased:

• Downloads per FTE Student/User per package• Average cost per subscribed title per package• Average cost per reported title per package• Average cost per download per package• Average cost per package per FTE Student/User per package

E-journal Usage

Use per Title per package:

• Number of titles per package with High usage (>= 100 downloads)• Number of titles per package with Medium usage (11-99 downloads)• Number of titles per package with Low usage (< 11 downloads)• Number of titles with Zero usage

All costly in staff time!

E-journal Usage

Then came JUSP!Benefits of JUSP to Glasgow University Library to date:

• JUSP gives us instant, easy access to usage over user specified dates•JUSP give us instant, easy access to the number of titles in defined usage ranges per publisher • JUSP now monitor and deal with technical difficulties/errors by providers and re-download & re-process etc. when necessary – reliability & currency•JUSP chase providers who are late in making statistics available.

And, it’s free!

E-journal Usage

Benefits of JUSP to Glasgow University Library to date:

• JUSP has reduced the number of providers we need to download by approximately 20% (from 16% in April) • JUSP has reduced the need to calculate JR1 –JR1a by title by approximately 66%• JUSP give us reports that include gateways & host intermediaries • JUSP has reduced the need to create SCONUL/Academic Year reports• JUSP has significantly reduced the Library staff time spent harvesting & analysing e-journal usage statistics • JUSP is continuing to increase the number of publisher’s data available via the portal

Did I mention it was free?

Thank you!

Questions?