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Making the business case for Drupal and open source Kieran Lal October 10, 2012

Making the Business Case for Open Source Drupal

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Page 1: Making the Business Case for Open Source Drupal

Making the business case for Drupal and open source

Kieran Lal

October 10, 2012

Page 2: Making the Business Case for Open Source Drupal

Drupal Adoption in Key Verticals

5

11

71

2

130

2

of the Big 6 US media companies

of the top 18 US media brands

of the top 100 universities worldwide

of the top 3 global music companies

nations using Drupal for gov’t websites

largest global pharmaceutical companies

Momentum in high tech, healthcare, financial services

Page 3: Making the Business Case for Open Source Drupal
Page 4: Making the Business Case for Open Source Drupal

Business case for Drupal

•Costs and cost reductions•Enabling value in effectiveness of business processes

•Flexibility•Risks

Page 5: Making the Business Case for Open Source Drupal

Costs

•License fees•Maintenance and support•Implementation•Training•Ongoing development•Admin costs

Page 6: Making the Business Case for Open Source Drupal

http://bit.ly/KRaTvK

Page 7: Making the Business Case for Open Source Drupal

http://bit.ly/KnDzNo

Page 8: Making the Business Case for Open Source Drupal

http://bit.ly/LlyBiS

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Perceived costs

•Software costs• Drupal is free to use

•Implementation costs• 30% less than proprietary

•Maintenance and support• Enterprise commercial support is 20% of proprietary• Platform as a Service – 40% savings over in house for very

large sites

Page 11: Making the Business Case for Open Source Drupal

Savings

•Platform consolidation and use cases•Vendors selection

• No indentured servitude• Smaller choices• Local choices

•Internationalization

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Grassroots Adoption to Platform Standard

Community sites

Product sitesCorporate Site

Other sites

Marketing Microsites

[External Websites]

1

2

345

67

8 910

1112

13

14 15

Why Drupal?• Open, flexible architecture• Supports wide range of site types• Repeatable deployment patterns• Enables effective shared services

model between IT & marketing

Page 13: Making the Business Case for Open Source Drupal

Business case for Drupal

•Costs and cost reductions•Enabling value in effectiveness of business processes

•Flexibility•Risks

Page 14: Making the Business Case for Open Source Drupal

Effectiveness of business processes

•Website and content updates•Additional customer services•Labor savings for developers•Productivity savings from web admins and content editors

•Savings in sales and marketing from improved SEO

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Recruit students Teach and LearnRaise funds Job placements

The mission of higher education

Page 21: Making the Business Case for Open Source Drupal

Effectiveness of business processes

•Website and content updates•Additional customer services•Labor savings for developers•Productivity savings from web admins and content editors

•Savings in sales and marketing from improved SEO

Page 22: Making the Business Case for Open Source Drupal

Business case for Drupal

•Costs and cost reductions•Enabling value in effectiveness of business processes

•Flexibility•Risks

Page 23: Making the Business Case for Open Source Drupal

Flexibility

•Different deployment models•Open Standards, Open Data, OpenSaaS•Talent•Best of breed integration•Agile•Innovation

Page 24: Making the Business Case for Open Source Drupal

Drupal Delivers Rich, Integrated Experiences

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Integration with Best-of-Breed Tools

Primary site

Mobile application

SocialFB/Twitter

Community site

Videoportal

Email campaign

Drupal

Measurement and reporting

Social Social MediaMarketing automation

CRM Analytics

Page 26: Making the Business Case for Open Source Drupal
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Innovation

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Truly Agile Marketing

February 2012 March 2012 April 2012

Pinterest hits 10M unique visitors

New Drupal module created for website

Users “pinned” images

15 Drupal sites go live with

Pinterest integration

Page 35: Making the Business Case for Open Source Drupal

Flexibility

•Different deployment models

•Open Standards, Open Data, OpenSaaS

•Talent

•Best of breed integration

•Agile

•Innovation

Page 36: Making the Business Case for Open Source Drupal

Business case for Drupal

•Costs and cost reductions•Enabling value in effectiveness of business processes

•Flexibility•Risks

Page 37: Making the Business Case for Open Source Drupal

Risk

•Requires real change•Elasticity•Support•Security•Procurement•Licenses•Champion•IT Strategy

• Commodity, Integrate, Excellence

•Constant development

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Page 39: Making the Business Case for Open Source Drupal

National Defense University

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“Continuous and broad peer review, enabled by publicly available source code, supports software reliability and security efforts”

David M. WennergrenDepartment of Defense CIO

“Clarifying Guidance Regarding

Open Source Software”

Is Open Source Software Secure?

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Elastic Resources

DecNovOctSeptAugJul

0

.002

.004

.006

.008

.010Users hitting your site

Over Plan

Over Pay

Under Plan

Expected Outages

Elastic Plan

No Failure

Options

Page 48: Making the Business Case for Open Source Drupal

Risk

•Requires real change•Elasticity•Support•Security•Procurement•Licenses•Champion•IT Strategy

• Commodity, Integrate, Excellence

•Constant development

Page 49: Making the Business Case for Open Source Drupal

Business case for Drupal

•Costs and cost reductions•Enabling value in effectiveness of business processes

•Flexibility•Risks

Page 50: Making the Business Case for Open Source Drupal

[email protected]@amazonk

Questions?