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Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit Berlin 28 November 2017 1

Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Page 1: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

Making Sense of Big Data

Practical Ways to unlock the Potentials of your Agile Supply Chain

Prof. Dr. Carl B. Welker

Supply Chain Management

Strategies Summit

Berlin

28 November 2017

1

Page 2: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

2

The IIW Institute of Information Management + Technology

• IIWInstitute of

Information

Management

and

Technology

Data – Information - Knowledge

IT Service Management

IT Strategy

Digitization + Industry 4.0

„ … we sharpen your Blades for the Digital Age“

Page 3: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Agility – IT of 2, 3 or 10 speeds ? Unmanned Vehicles

BlockchainPredictive Analytics 3-D-Printing

Internet Intelligence Big Data

Agile SCM

Artificial Intelligence

Lean Management 2.0

Digitization and Industry 4.0 New Business Models

Mobile Robotics Drone Delivery

Page 4: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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• WHAT DOES ALL THIS MEAN ?

• HOW TO GAIN A BENEFIT FROM ALL THIS ? •

HOW TO MAKE MONEY OUT OF IT ?

Page 5: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Agenda

Digitizing your Supply Chain

Big Data Logics for your Supply Chain

What to do ?

Page 6: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Agenda

Digitizing your Supply Chain

Big Data Logics for your Supply Chain

What to do ?

Page 7: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Page 8: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Work piece

Energy

Worker

Machine Tool

( … )

Process

By-product= CPE

Product= CPE

Business Process Model (elemental process) Example: Machine Shop

Resources= CPEs

Value-addedWork piece

Metal filings

Metal cutting

Page 9: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Work piece

Energy

Worker

Machine Tool

( … )

Process

By-product= CPE

Product= CPE

Business Process Model (elemental process) Example: Machine Shop

Resources= CPEs

Value-addedWork piece

Metal filings

Metal cuttingFeatures

dataProcess

data

Page 10: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Example: Augmented workers

Page 11: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Process

By-products

General Process Model / Process Chain

Process

By-products

Process

By-products

Product

Page 12: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Virtualising

Process

By-products

General Process Model / Process Chain

Process

By-products

Process

By-products

Product

Features data

Features data

Featuresdata

Processdata

Processdata

Processdata

Page 13: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Network Integration

Page 14: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Automation

Page 15: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Automation - Level 1

Process Control

Manual Control: Order release and –control by Human:

Page 16: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Automation - Level 2

Automatic Control: Order release and control by CPS

Order release by CPS Ready message to CPS

Process Control

Page 17: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Automation - Level 3

Automation – Level 3:

Autonomous Control of complete work or company overlapping process chains by CPS

including … Operations scheduling Complete set-up Re-configuring of mobile machines, robots, work stations

= order level autonomous order release and ready-message

Page 18: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Automation - Level 3

Control CPS = autonomous factory

Automatic Control: Operations scheduling, set-ups by CPS

Machine Pool 1

Machine Pool 2

Page 19: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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What´s new ?

Industrial Revolution 4.0 ??

This is not new. This is Old School.

This has been done since Konrad Zuse has invented the computer.

=> What then is new ?

1. Sensors, platforms, apps exponentially increase data volumes

2. Wireless networks create ubiquity

Quantity turns into Quality

Page 20: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Strategic Impact of Digitization

6 Challenging Strategic Drivers:

1. Big Data – the 21st Century gold mine

2. „Smart“ Hardware => new app´s + service strategies

3. Self-service principles applicable

4. Global + wireless IT networks: Ubiquity of access

5. Mass Customization

6. New Business Models

=> Strategic Opportunities for smart SCM Game Changers

Page 21: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – your Key to the Digital Age

Page 22: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Agenda

Digitizing your Supply Chain

Big Data Logics for your Supply Chain

What to do next ?

Page 23: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data Logics for your SCM

Data / sources

Excalibur hardware

AI based software

IT networks

Process

BIG DATA

Data Value Chain

ResourcesPurposeBenefits

Data management Use of data

Result

( … )

Page 24: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data Logics for your SCM

BIG DATA

Data Value Chain

PurposeBenefits

Use of data

Result

PURPOSE ?VALUE ?

BENEFIT ?

• Petabyte capacity• Real-time processing• High-speed processing• Rapid growth of data sets

Page 25: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

New applications, use and purposes for data you never thought about

=> new user groups and willingness to pay for data

Page 26: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

Triggers for workflow automation

=> Impacts: productivity, cost savings, process quality, autonomy

Page 27: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

Transparency: benchmarks, comparisons, control

=> safety, risk reduction, less uncertainty, more control

Page 28: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

Agility + Acceleration

=> more responsive and faster action taken

Page 29: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

More and better information, earlier:

=> stay ahead - gain options and opportunity for improvement

Page 30: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Big Data – Strategic Impact

Big Data – 21st Century Gold - where is the value ?

Exploiting time lines, structural and statistics data – data miningsdelivering stimulus information:

=> new idea generation, innovation, and thinking ahead

Page 31: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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Agenda

Digitizing your Supply Chain

Big Data Logics for your in Supply Chain

What to do ? Agile SCM ! Let data work for you !

Page 32: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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„The greatest danger in times of turbulence is not the turbulence –it is to act with yesterday´slogic.“

Peter Drucker

Prepare yourself …

Page 33: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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User-centric Digital Assistants for agile SCM

Workflows self-created by the user for all informal, non-IT covered processes, e.g.• Service Order Management • Approvement routines • Alert, status, etc. messages• Task allocation • Time-related or hierarchical escalations• Complaint management

Benefits• Traceability, transparency, efficiency • User, customer, employee satisfaction

… from Design instantly to Automation

Page 34: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

Tasks and Documents Forms and Entry forms Reporting / Cockpit

User LevelSelf Service PortalDashboard

Process owner„App“ Designer

OrchestrationWorkflow Designer Forms Designer eMail Integration Roles + Rights

Agile SCM data bus

Interface ownerTechnical Processes

Technical IntegrationInterface Designer

App XDMSSQL

User-centric Digital Assistants for agile SCM

Page 35: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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User-centric Digital Assistants for agile SCM

Alexaprocess

automationSCM dashboard

vehicles SCM operationsappapp

SCM app

Page 36: Making Sense of Big Data...Making Sense of Big Data Practical Ways to unlock the Potentials of your Agile Supply Chain Prof. Dr. Carl B. Welker Supply Chain Management Strategies Summit

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KUKAlight weight robot

LBR IIWA

Prepare yourself …

Thank You !

IIW.de